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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
All reviewsfront deskpool and hot tubroom was cleanorchard parkniagara fallscomplimentary breakfaststaff was friendly and helpfulbreakfast barwould stay here againnice staybills gameconvenient locationgreat place to staylobby areafresh fruitbusiness tripwould highly recommend this hotel
The complimentary breakfast was above my expectations. Very easy to find the hotel. Only downside is restaurants are about 5 miles away. Pool area is small, but entertaining enough for my kids. Hot Tub was very welcoming.More
Review collected in partnership with Hampton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Molly W
Response from Lill S, Manager at Hampton Inn Buffalo South/I-90Responded November 16, 2017
Thank you for staying with us at the Hampton Inn Buffalo South and posting on Tripadvisor. I am glad to hear that you enjoyed our hot tub and breakfast.
It is always nice to hear that we have delivered on our 100% Satisfaction Guarantee. We...More
Usually Hampton Inn hotels are clean and well kept. This hotel was absolutely disgusting. The suite was not cleaned. Dust, dirt and garbage in the room. The heat did not work. The sofa bed looked like there was some type of fungus growing on it....More
Review collected in partnership with Hampton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank AvaVG
Response from Lill S, Manager at Hampton Inn Buffalo South/I-90Responded November 16, 2017
I am terribly sorry for the experience you had with the front desk and the condition of cleanliness in your guest room. Clearly we did not deliver on our 100% guest satisfaction guarantee and for that I take full responsibility. We pride our selves on...More
Online it said that this hotel was close to I-90, well when I went, they weren't lying. Being right by the highway is huge in my opinion and Hampton Inn nailed it! As I got up to my room, Hampton Inn did it again, they...More
Review collected in partnership with Hampton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank ericdC4512ZE
Response from Lill S, Manager at Hampton Inn Buffalo South/I-90Responded November 16, 2017
Thank You for your staying with us at the Hampton Inn Buffalo South in West Seneca NY. Your kind review is very much appreciated and I am sincerely grateful you have decided to tell the world by posting on TripAdvisor. I will be certain to...More
My family stayed here on the way north to Maine. The location was convenient and we like Hampton Inns generally. The staff at this one however was exceptional! Incredibly friendly and so helpful- haven't experienced that in a long time. We also really enjoyed the...More
Review collected in partnership with Hampton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank camleemorgan
Response from Lill S, General Manager at Hampton Inn Buffalo South/I-90Responded November 16, 2017
Thank you for posting on TripAdvisor and telling the world what an outstanding experience you had while staying with us.
Satisfied guests are our best source of advertising.
Thanks Again, it was our pleasure to serve you and your family.
Stepping into luxury, the lounge area of this Hampton Inn bustles with life as patrons take advantage of a resort style atmosphere in western NY!
As the doors close behind you In the elevator however, you begin to be greeted that all too familiar feeling...”too...More
Thank ReflectiveEscapes
Response from Lill S, General Manager at Hampton Inn Buffalo South/I-90Responded November 16, 2017
Thank you for taking the time to leave such a detailed review of your stay at the Hampton Inn Buffalo South.
We are very lucky to have the best in Western, NY. They pride themselves on every guest leaving with the best experience possible, and...More
Response from Davemarge | Reviewed this property |
This motel is about 1 to 2 miles from Hamburg. Very easy to get to Hamburg. Very nice hotel with many different restaurants very close to it. I hope this answers your questions.
Hi Dan. We are currently renovating our guest rooms which include wall paper and carpeting. Currently, we have been able to shut down floors at a time, the only issue I could forsee is that if you were directly beneath the... More
Hi Dan. We are currently renovating our guest rooms which include wall paper and carpeting. Currently, we have been able to shut down floors at a time, the only issue I could forsee is that if you were directly beneath the construction (which begins around 8am) you may hear that noise. If you'd like, please email me and I will be sure to place you on a lower floor away from the construction.