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Hampton Inn Buffalo South/I-90

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Traveler (14)
Room & Suite (17)
Dining (6)
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Overview
  • Excellent53%
  • Very good29%
  • Average11%
  • Poor5%
  • Terrible2%
Travelers talk about
“front desk”(63 reviews)
“pool and hot tub”(13 reviews)
“room was clean”(35 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
All hotel details
Offers from Hampton Inn Buffalo South/I-90
Special Offer: AAA Save Up To 15%
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Offers from Hampton Inn Buffalo South/I-90
Special Offer: AAA Save Up To 15%
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (590)
There are newer reviews for Hampton Inn Buffalo South/I-90
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Traveler rating
301
171
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LanguageEnglish
301
171
65
34
16
Show reviews that mention
All reviewsfront deskpool and hot tubroom was cleanorchard parkniagara fallscomplimentary breakfaststaff was friendly and helpfulbreakfast barwould stay here againnice staybills gameconvenient locationgreat place to staylobby areafresh fruitbusiness tripwould highly recommend this hotel
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31 - 35 of 587 reviews
Reviewed November 15, 2017

The complimentary breakfast was above my expectations. Very easy to find the hotel. Only downside is restaurants are about 5 miles away. Pool area is small, but entertaining enough for my kids. Hot Tub was very welcoming.More

Review collected in partnership with Hampton
Thank Molly W
Response from Lill S, Manager at Hampton Inn Buffalo South/I-90Responded November 16, 2017

Thank you for staying with us at the Hampton Inn Buffalo South and posting on Tripadvisor. I am glad to hear that you enjoyed our hot tub and breakfast. It is always nice to hear that we have delivered on our 100% Satisfaction Guarantee. We...More

Reviewed November 14, 2017

Usually Hampton Inn hotels are clean and well kept. This hotel was absolutely disgusting. The suite was not cleaned. Dust, dirt and garbage in the room. The heat did not work. The sofa bed looked like there was some type of fungus growing on it....More

Review collected in partnership with Hampton
Thank AvaVG
Response from Lill S, Manager at Hampton Inn Buffalo South/I-90Responded November 16, 2017

I am terribly sorry for the experience you had with the front desk and the condition of cleanliness in your guest room. Clearly we did not deliver on our 100% guest satisfaction guarantee and for that I take full responsibility. We pride our selves on...More

Reviewed November 14, 2017

Online it said that this hotel was close to I-90, well when I went, they weren't lying. Being right by the highway is huge in my opinion and Hampton Inn nailed it! As I got up to my room, Hampton Inn did it again, they...More

Review collected in partnership with Hampton
Thank ericdC4512ZE
Response from Lill S, Manager at Hampton Inn Buffalo South/I-90Responded November 16, 2017

Thank You for your staying with us at the Hampton Inn Buffalo South in West Seneca NY. Your kind review is very much appreciated and I am sincerely grateful you have decided to tell the world by posting on TripAdvisor. I will be certain to...More

Reviewed November 13, 2017

My family stayed here on the way north to Maine. The location was convenient and we like Hampton Inns generally. The staff at this one however was exceptional! Incredibly friendly and so helpful- haven't experienced that in a long time. We also really enjoyed the...More

Review collected in partnership with Hampton
Thank camleemorgan
Response from Lill S, General Manager at Hampton Inn Buffalo South/I-90Responded November 16, 2017

Thank you for posting on TripAdvisor and telling the world what an outstanding experience you had while staying with us. Satisfied guests are our best source of advertising. Thanks Again, it was our pleasure to serve you and your family.

Reviewed November 13, 2017 via mobile

Stepping into luxury, the lounge area of this Hampton Inn bustles with life as patrons take advantage of a resort style atmosphere in western NY! As the doors close behind you In the elevator however, you begin to be greeted that all too familiar feeling...”too...More

Thank ReflectiveEscapes
Response from Lill S, General Manager at Hampton Inn Buffalo South/I-90Responded November 16, 2017

Thank you for taking the time to leave such a detailed review of your stay at the Hampton Inn Buffalo South. We are very lucky to have the best in Western, NY. They pride themselves on every guest leaving with the best experience possible, and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
$114 - $199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
$114 - $199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveler (14)
Room & Suite (17)
Dining (6)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
joan m
April 19, 2017|
AnswerShow all 3 answers
Response from Davemarge | Reviewed this property |
This motel is about 1 to 2 miles from Hamburg. Very easy to get to Hamburg. Very nice hotel with many different restaurants very close to it. I hope this answers your questions.
0
Votes
Dan G
March 1, 2017|
Answer
Response from Lill S | Property representative |
Hi Dan. We are currently renovating our guest rooms which include wall paper and carpeting. Currently, we have been able to shut down floors at a time, the only issue I could forsee is that if you were directly beneath the... More
0
Votes
Linda K
April 15, 2015|
Answer
Response from Kevin V | Property representative |
No I am sorry that we do not allow pets although the Staybridge Suites just down the street from us does.
1
Vote
Room Tips
"Odd number rooms face the highway and you hear highway noise all night"
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"Spend the upgrade fee to the micro-fridge-wet bar-sofa room."
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"Ask for a room away from the highway"
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"High floor opposite the highway"
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