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Star Castle

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407 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Maidstone, United Kingdom
Reviewed 2 days ago NEW

My wife and I stayed here for our honeymoon 10 years ago and came back to visit this year. We stayed in one of the chalets and not in the main castle rooms. The chalet we had was excellent. It was clean and well equipped and the bed was huge and very comfortable. The staff are very friendly although there...

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Helpful?
Thank Alex_and_Abi
RFrancis1, Manager at Star Castle, responded to this review

Dear Alex_and_Abi Thank you so much for taking the time to review the hotel and what a lovely story that you honeymooned here 10 years ago. I am so pleased that you enjoyed your garden room and found the bed to be extremely comfortable. I am so pleased you found the staff professional and friendly. I hope that you do...

Reviewed 3 days ago NEWvia mobile

Spent a great three nights at the Star Castle at the end of October. The garden room we were in was very comfortable and a good size. Food was excellent and staff very friendly. Nice position with great views down to St Mary's harbour.

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Helpful?
Thank ababoxall
RFrancis1, Manager at Star Castle, responded to this review

Dear ababoxall Thank you so much for taking the time to review our hotel. I am so pleased that you enjoyed the garden room and thought the food excellent. We are very proud of how friendly and experienced are staff are and I am happy that you found this to be the case. I do hope that you will come...

Plymouth, United Kingdom
Reviewed 2 weeks ago via mobile

I stayed at the Star Castle whilst working on the Isles of Scilly. The staff were extremely helpful and friendly. This hotel is in the most beautiful location. If the weather is good it is worth sitting outside within the confines of the castle.

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Helpful?
Thank Spinglamigo
RFrancis1, Manager at Star Castle, responded to this review

Dear Spinglamigo Thank you so much for taking the time to review the Star Castle Hotel. I am so happy to hear that you found the staff so helpful and friendly. I am so pleased you like the location and the outdoor space. I hope that you stay with us again soon. Kind regards James Francis

Carlisle, United Kingdom
Reviewed 4 weeks ago

Looking down on the harbour, a fascinating building with history to match. We had a drink in the Dungeon Bar & explored the battlements before walking around the Garrison. Would imagine that it's a wonderful location to stay in.

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Helpful?
Thank 2016crissieB
RFrancis1, Manager at Star Castle, responded to this review

Dear 2016crissieB Thank you for taking the time to provide us with a review. I am so happy to read that you enjoyed a drink in the Dungeon Bar and had a chance to explore the grounds. I very much hope that you will come and stay with us in the near future. Many thanks James Francis

Derbyshire, United Kingdom
Reviewed 5 weeks ago

Falling ill on the first night of your holiday(no fault of the hotel !) is not the ideal way to begin what one hopes will be a restful few days away. However, if you must fall ill, the staff at the Star Castle will do all they can to help. This included providing hot water bottles, finding a doctor and...

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Helpful?
1Thank Graham T
RFrancis1, Manager at Star Castle, responded to this review

Dear Graham T Thank you for taking your time to provide us with a review, and thank you for sharing your experience with us online. I am so pleased that you felt so well looked after by our team in the circumstances of your illness. We do encourage our team to do all they can to help our guests. I...

Reviewed November 1, 2016 via mobile

My wife and I have stayed in the garden rooms and in the castle superior rooms and would recommend anyone to try this hotel, and you must visit the dungeon bar. The food is first class and the staff are more than helpful we hope to return to your favourite haunt soon .

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Helpful?
1Thank billytheboy
RFrancis1, Manager at Star Castle, responded to this review

Dear billytheboy Thank you so much for taking your time to provide us with a review. It is great that you enjoyed your stay in both the castle and garden rooms. I am so glad that you thought our food was first class and that you thought our staff are great too. I do hope that you will visit us...

South Devon, United Kingdom
Reviewed October 21, 2016 via mobile

This was our forth visit to the Star Castle, tempted by a wine weekend as we were celebrating a special occasion. The weekend was a pleasure from start to finish. The room, a sea view suite in the grounds was very roomy, comfortable and spotless. The wine weekend was hosted by Robert Francis who spared no effort to ensure a...

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Helpful?
Thank Jools110264
RFrancis1, Manager at Star Castle, responded to this review

Dear Jools110264 Thank you so much for taking the time to review the Star Castle hotel and for giving us such a lovely review. It is great to hear that you enjoyed our Autumn Wine Weekend so much and that you were thoroughly entertained and impressed by the food quality. I will be sure to share your wonderful feedback with...

Oxford, United Kingdom
Reviewed October 19, 2016

I booked a short break of 3 nights (Fri to Mon) at the Star Castle, travelling with my husband and 90 year old mother-in-law. My husband and I know the Scillies very well and were keen to take my mum-in-law, who has a lifelong interest in island life and has been a regular visitor to most of the UK islands,...

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Helpful?
1Thank janeB2049IO
RFrancis1, Manager at Star Castle, responded to this review

Dear janeB2049IO Thank you for taking the time to review Star Castle Hotel. Naturally, I was disappointed to see that your experience with us did not live up to your expectations. We take great pride in providing excellent friendly service and offering the best help that we can in all areas of our hotel, it is most concerning that you...

st austell
Reviewed October 19, 2016

steeped in history, this garrison offered accommodation in guard houses in the remparts. self-contained, well furnished, comfortable, quiet. excellent fish dinner in the attractive conservatory with very attentive service and food quality equal to a michelin star.

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Helpful?
Thank jax_jStAustell
RFrancis1, Manager at Star Castle, responded to this review

Dear jax_jStAustell Many thanks for your 5* review. It is so pleasing to hear that you have stayed in one of our guard rooms, located on the hotel ramparts and found it to be a really enjoyable product. It is also really great to hear of your dining experience at the Conservatory and wonderful to hear that you believe it...

Bristol, United Kingdom
Reviewed October 19, 2016

We decide to stop here for lunch as the building looked interesting. We picked a table outside and the views from on top of the ramparts were good. Our lunch was high quality and the service was first class and friendly. The food was well presented and very tasty. Overall we were pleased with our choice and would happily recommend...

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Helpful?
Thank Simon M
RFrancis1, Manager at Star Castle, responded to this review

Dear Simon M Thank you for taking the time to review your experience dining at the Star Castle Hotel.I am so pleased that you found the staff friendly and professional and that you enjoyed the food served for lunch. We hope that you will return to visit us again in the near future. Kind regards James Francis

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
A family run hotel located on the Garrison a short walk from the centre of St Mary’s and the harbour, commanding breathtaking views of the stunning Archipelago. Our focus is to provide exceptional customer service to all our guests, award winning gourmet food with a choice of two award winning restaurants featuring the world’s best fresh lobster and crab caught by the proprietor Mr Robert Francis aboard ‘Gallos’ the hotel’s own fishing boat.A 38 bedroom hotel boasting traditional sixteenth century castle accommodation and spacious contemporary suites within 4 acres of secluded gardens. ... more   less 

Additional Information about Star Castle

Address: The Garrison, TR21 0JA, England
Location: United Kingdom > England > Isles of Scilly > St Mary's
Price Range: $203 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Star Castle 4*
Number of rooms: 34
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Also Known As:
Star Castle Hotel St Mary`s
Star Castle St Marys
Star Castle Hotel St Marys
Star Castle Isles Of Scilly, England
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Questions & Answers

Here's what travelers have asked, with answers from Star Castle staff and other travelers.
2 questions
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Questions? Get answers from Star Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The challet rooms seem very good. I have not stayed in the rooms in the main castle.”
 of 5 bubbles Alex_and_Abi, 2 days ago | Read review
“rooms in the castle are more bigger, offering more comfort and better ocean views.”
 of 5 bubbles jax_jStAustell, Oct 19, 2016 | Read review
“Go somewhere else unless service isnt important, only views”
 of 5 bubbles 486deeb, Oct 11, 2016 | Read review
“We would recommend the Castle rooms, because you can get to the Lounge, Restaurant and Cellar Bar without going outside.”
 of 5 bubbles davidcZ2188LH, Oct 6, 2016 | Read review
“Sea views are a must”
 of 5 bubbles 435fionas, Sep 14, 2016 | Read review
5 of 5
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