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Via Capodimonte 14, 80071 Anacapri, Island of Capri Italy
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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (572)
360
Panoramas (28)
Room & Suite (420)
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A note from Capri Palace Jumeirah
Updated 07/01/20

About

#6 of 19 hotels in Anacapri
Location
4.5
Cleanliness
4.7
Service
4.7
Value
4.1
Travelers' Choice
The Capri Palace Jumeirah enjoys an idyllic location in bustling Anacapri. This fresh and stylish property exudes sophistication with simplistic furnishings and a remarkable collection of modern and contemporary art called The White Museum. The hotel offers 2 Michelin-starred restaurants: L'Olivo, a 2-Michelin-star restaurant serving Mediterranean cuisine in an elegant atmosphere, and Il Riccio, the sea food restaurant located by the Blue Grotto boasting 1 Michelin star. Complimentary shuttle to Il Riccio is available for hotel guests. Ragu Bistrot is the perfect location for an informal lunch, located on a terrace with mesmerizing views of the Gulf of Naples. Relax at the Bar degli Artisti sipping a cocktail surrounded by numerous works of contemporary art. Alternatively, head down to the Dolce Vite wine cellar for wine tasting. The many state-of-the-art treatments of the Capri Beauty Farm include the renowned Leg School for cellulite and vascular cure, and the Metabolic Response, a weight-loss program based on the Mediterranean diet.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Shuttle bus service
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Salon
Rooftop terrace
Concierge
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Sofa
Telephone
Bottled water
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Room types
Ocean view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Bay View
Languages Spoken
English, French, German, Italian
713Reviews13Q+A89Room tips
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Rosenaomi2014 wrote a review Sep 22
London, United Kingdom8 contributions2 helpful votes
The most wonderful staff, from Luca in the restaurant, all the reception staff and the lovely pool attendant. Thank you for having us and making us feel special. Was a true pleasure as always Tannaz and Giamma x
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Review collected in partnership with this hotel
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Capri Palace Jumeirah, Owner at Capri Palace Jumeirah
Responded 2 days ago
Dear Rosenaomi2014, Warm greetings from Capri Palace Jumeirah! I would like to express my sincerest appreciation to you for having chosen Capri Palace Jumeirah as your preferred residence during your recent visit to the Island of Capri. I would also like to thank you for having taken the time to bring your overall positive experience to our attention. It is truly wonderful to read positive feedback, especially your kind recognition towards Luca, the reception staff and the pool attendant, who are delighted to have been a part of your experience. I look forward to sharing your feedback with them, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations, thus making every stay memorable. We look forward to welcoming you back again in the future. With kind regards, Ermanno Zanini, General Manager Capri Palace Jumeirah, Regional Vice President Southern Europe Jumeirah Group
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ursula K wrote a review Feb 2022
37 contributions44 helpful votes
Hotel's Favorite
In the heart of anacapri, leading to the main square, the hotel is perfectly appointed. We visited as part of our honeymoon and were impressed by the impeccable service. The pool is beautiful, the room was beautiful, the communal space is beautiful. In all a lovely hotel. The balcony was small but comfortable, with a beautiful sunset view. I often visit Capri in September but by mid September it does cool, so do recommend going within the first week of September. Anacapri is considered the more upmarket part of the island, through I do adore Capri town itself.
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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LGRNY wrote a review Sep 14
NY, NY8 contributions21 helpful votes
Capri is special with so many great hotels. We were supposed to stay at La Palma, but the hotel is still under renovation so my travel advisor booked us at Capri Palace. At the entrance way of Capri Palace, we noticed tacky, cheesy neon signs and I just ignored it, thinking everyone's taste is different The staff at check in were nice and efficient We went to our room rather late in the day. It was small and smelled of old stale cigarettes. At night we heard noise outside all night and in the morning noticed our room overlooked the hotel and restaurants delivery elevator as well as a squeaky metal tram or char lift up to the top of a hill At the risk of losing $, we booked another hotel down the road with beautiful views of the water and sunset, clean rooms, and no smell. The manager would not refund us anything (which I expected) but we traveled half way around the world and I cold not stay at the smelly Capri Palace room. Manager did offer to change rooms but the overall hotel and experience was cheesy. Maybe it is fine for some people, but we were much happier elsewhere and will never got to Capri Palace again
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Date of stay: August 2022
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Room Tip: stay away from tram and delivery elevator of hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anna Achmatova wrote a review Aug 2022
London, United Kingdom3 contributions
I stayed at the Capri Palace with my boyfriend beginning of August for 4 nights, there are no words to describe how amazing is this Hotel. Service and staff is attentive and engaging, upon arrival we received such a warm welcome and they really went over and beyond to help make our stay enjoyable. The room was really gorgeous and spacious, we booked a Junior Suite in Capri style with blue and white colors, the view from our balcony was breathtaking. We really cannot wait to come back once again very soon!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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233gabrielav wrote a review Aug 2022
Guadalajara, Mexico7 contributions3 helpful votes
I made a reservation today. Trying to have the best day of my life, then the manager of the hotel out of nowhere came to me and threaten to my life and told me that I was never going to have a room in there even the police came to the hotel verified my reservation and he refused to give me my room even with everything paid. PLASE DO YOUR SELF A FAVOR AND DONT GO THERE!!!! I would advice to stay in tiberios palace, way better hotel, more relax and comfortable, closer to everything.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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subhodr wrote a review Aug 2022
Manchester, United Kingdom67 contributions46 helpful votes
Visited the Terrace restaurant (Bistrot Ragu) for lunch. The decor was impressive, the atmosphere serene. The lunch was fabulous and the service top notch. Every member of staff had a smile on their face, stuff that you expect from any Jumeirah property. The food was delish, so what more does anyone need? 10/10
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Capri Palace Jumeirah, Owner at Capri Palace Jumeirah
Responded Aug 15, 2022
Dear subhodr, Warm greetings from Capri Palace Jumeirah! I would like to express my sincerest appreciation to you for visiting our Bistrot Ragù and for taking the time to share this kind feedback. We are delighted to read that you appreciated the décor, service, atmosphere and staff attitude during your lunch. It is truly wonderful to read positive feedback such as yours, which encourage us in our mission, that is indeed to deliver memorable experiences and top notch services for all our guests. Thank you, once again, choosing our Bistrot Ragù. We look forward to welcoming you back again in the future. Kind regards, Ermanno Zanini General Manager Capri Palace Jumeirah, Regional Vice President Southern Europe Jumeirah Group
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dmkk911 wrote a review Aug 2022
1 contribution
Best hotel ever thank you aljumeirah , lovley staff , rooms clean , delicious food , good location, best veiw Thank you for mr kareem he's so kind we appreciate what he did for us Regards, Alkhaldi family - 2022
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Capri Palace Jumeirah, Owner at Capri Palace Jumeirah
Responded Aug 5, 2022
Dear dmkk911, Warm greetings from Capri Palace Jumeirah! Allow me to thank you, on behalf of the whole team, for having chosen our property and for sharing your feedback. We are delighted to read that your overall stay with us was positive, and that you particularly appreciated our location and staff. Reviews such as yours serve as further encouragement in our daily mission, that is to deliver services beyond expectations and unforgettable memories for all our distinguished guests. Therefore, thank you, once more, for choosing to stay at Capri Palace Jumeirah and for sharing your experience through these kind words. We look forward to welcoming you and your family back soon. Sincerely, Ermanno Zanini, General Manager Capri Palace Jumeirah & Burj Al Arab, Regional Vice President Southern Europe Jumeirah Group
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Connector34842630583 wrote a review Jul 2022
1 contribution
Everything was perfect. We were married on Capri Palace’s rooftop, and had our reception at Il Riccio. We cannot express enough how amazing the entire experience was, from beginning to end. We’d like to express our specific admiration for our new favorite person in Italy: Claudia! Thank you so much for everything, Claudia. She was such a pleasure to deal with, and the special gift she gave us for our room brought tears to our eyes. Aside from Claudia going above and beyond, the entire staff at Capri Palace was amazing. This is now our favorite hotel in the world, and we cannot wait to return. If this is the service that we, as well as our family and friends, can expect from Jumeirah, we will not stay anywhere else. Thank you all so much again for everything. Cannot wait to see you again!
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Review collected in partnership with this hotel
Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Capri Palace Jumeirah, General Manager at Capri Palace Jumeirah
Responded Jul 11, 2022
Dear Connector34842630583, Warm greetings from Capri Palace Jumeirah! Allow me to thank you for choosing Capri Palace Jumeirah for such an important occasion as your marriage. I would also like to thank you for having taken the time to share your experience. We are delighted to read that your overall experience was enjoyable. Moreover, I look forward to sharing your kind appreciation with Claudia, who was delighted to help you in making your stay memorable. Thank you, once again, for choosing to stay at Capri Palace Jumeirah and for sharing these kind words. We look forward to welcoming you back again in the future. With kind regards, Ermanno Zanini, General Manager Capri Palace Jumeirah & Burj Al Arab, Regional Vice President Southern Europe Jumeirah Group
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alison B wrote a review Jun 2022
Calne, United Kingdom27 contributions7 helpful votes
The hotel came highly recommended and is in a perfect location in Anacapri away from the bustle of the town. Generally well appointed with great beds (bathroom had almost no shelves to put anything on), beautifully clean. Shower really powerful but drainage couldn’t cope with the power of the shower. Pool area lovely and pool attendant very helpful. Overall we just felt service wasn’t quite 5 star. Very long wait for coffee at breakfast. Took 25 mins to get cocktail in bar (team knew we had a dinner reservation at L’Olivo) and had to ask three times for egg menu at breakfast. There are large numbers of staff - maybe too many so people always think someone is looking after you.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Watch you don’t flood the bathroom with the power of the shower
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Capri Palace Jumeirah, General Manager at Capri Palace Jumeirah
Responded Jun 29, 2022
Dear simalib, Warm greetings from Capri Palace Jumeirah! Firstly, I would like to express my sincerest appreciation to you for having chosen Capri Palace Jumeirah as your preferred residence during your recent visit to the Island of Capri. I would also like to thank you for having taken the time to complete our online guest survey. We are delighted to read that your overall stay with us was enjoyable. Our mission is to deliver service beyond expectations, thus making every stay memorable. Therefore, we have duly noted your feedback about our service, which didn't quite meet your expectations. While I do sincerely apologize for the inconvenience you experienced, rest assured your comments have been conveyed to the respective managers, and they will certainly motivate us to find solutions in a timely manner. Dear simalib, thank you once again for sharing your constructive comments with us and for choosing to stay at Capri Palace Jumeirah. We forward to welcoming you back again in the future. With kind regards, Ermanno Zanini, General Manager Capri Palace Jumeirah & Burj Al Arab, Regional Vice President Southern Europe Jumeirah Group
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Keith H wrote a review Jun 2022
1 contribution
The Capri Palace was our favourite Hotel, on a month long road trip through France and Italy, and we stayed at some of the best hotels in either country. The welcome, and the service from every staff member was impeccable, every part of the stay was made pleasurable. The food the beverages were faultless. Thanks you once again for a great stay...!!!
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Review collected in partnership with this hotel
Date of stay: June 2022
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Location
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$500 - $1,258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
capri palace hotel anacapri, capri palace anacapri
LOCATION
ItalyCampaniaProvince of NaplesIsland of CapriAnacapri
NUMBER OF ROOMS
69
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Frequently Asked Questions about Capri Palace Jumeirah
Which popular attractions are close to Capri Palace Jumeirah?
Nearby attractions include Villa San Michele (0.2 miles), Chiesa San Michele (0.3 miles), and Scala Fenicia (Phoenician Steps) (0.03 miles).
What are some of the property amenities at Capri Palace Jumeirah?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Capri Palace Jumeirah?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Capri Palace Jumeirah?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Capri Palace Jumeirah?
Conveniently located restaurants include Sciue' Sciue', La Terrazza di Lucullo, and L’Angolo Del Gusto.
Are there opportunities to exercise at Capri Palace Jumeirah?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Capri Palace Jumeirah have an airport shuttle?
Yes, Capri Palace Jumeirah offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Capri Palace Jumeirah have airport transportation?
Yes, Capri Palace Jumeirah offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Capri Palace Jumeirah located near the city center?
Yes, it is 0.03 miles away from the center of Island of Capri.
Are any cleaning services offered at Capri Palace Jumeirah?
Yes, dry cleaning and laundry service are offered to guests.
Does Capri Palace Jumeirah offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.