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Hotel "Castillo Alcazar" Europa-Park

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Hotel \"Castillo Alcazar\" Europa-Park
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476 Reviews from our TripAdvisor Community

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Showing 35: English reviews
vilnius
Level Contributor
114 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Even in the begining you feel a little bit lost, hotel is together with another one and spaces are huge, when you learn how to manage hotel is really ok. Rooms are big, very clean, pool is enough , spa area is nice and breakfast really ok. As you are in park hotel park is open half an hour before... More 

Helpful?
Thank guxabi
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in the Presedential suite, it was lovely. Beautifully decorated, with 3 bedrooms and an living area. Loved the four poster bed and all the fine details that made it look like a real medieval castle. The breakfast was good too. The view from the top floor is really super, especially watching the roller coaster rides. The whole theme... More 

Helpful?
Thank Malar M
Muscat, Oman
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

Take the family and go the live the experience. Very friendly staff with easy access to the park. The room was had, had a king size bed and two bunker beds for the kids. We have 1 child only. The room is spacious and Nicky led. Many choices for dining whether in the hotel or the other hotels next to... More 

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Thank Hafidh A
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 14, 2016 via mobile

We stayed here for 1 night, spent 2 days at the park. Our night was nice and relaxing. We are a family of 5, our kids are 10, 8 & 5. The rooms were nice and castle-like. Our kids really liked them. The beds were super comfortable and we had a great nights sleep. The shower was amazing too. It's... More 

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Thank Natalie S
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 28, 2016

We have two kids, boy at 8 and girl at 5. From the moment we came in this hotel they loved it. And me and my wife too. They were very friendly at the reception. Interior decoration of hotel is like from some movie and with very fairy-tale atmosphere. Room was amazing in old style, with a lot of nature... More 

Helpful?
Thank Uros Z
Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 13, 2016

This place was themed from top to bottom. The hotel room was reasonably priced, and offered modern fixtures and A/C. The decorations were nice and made it feel like a real castle for the most part. The restaurant had a great breakfast buffet, but the dinner was just average. Staying at the hotel allowed us access to the adjacent special... More 

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Thank Dustin42089
Belgium
Level Contributor
101 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed May 27, 2016

Booking the same hotel five times means that it is a good hotel. Themed rooms, very clean. Good dinner buffet and a very good breakfast. Immediate entrance to the park. Don't forget the bar on the 9th floor !

Helpful?
Thank BelgiumPatrick
Kongsberg, Norway
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 26, 2016

We have now stayed in four of the five hotels at Europapark. Castillo Alcazar was next on our list and again, we were not disappointed. At Europapark, they really do put a lot of effort into guest service, welcoming, reception, concierge etc. Thumbs up! We stayed at a superior room with view over the park, the interior was very nicely... More 

Helpful?
Thank AnkeMarita
Singapore
Level Contributor
494 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
5 of 5 stars Reviewed April 29, 2016

Already when leaving the Autobahn, the directions are easy to follow, free parking just in front, very nice lobby and friendly reception. The hotel is decorated like an old Spanish establishment and the details seem quite authentic. Need to look hard to see it is "as if". The whole house feels very rich with paintings, knight's armours, sculptures, etc. etc.... More 

Helpful?
Thank SunriseSki
Europa-Park_Team, Reputation Hotel Resort at Hotel "Castillo Alcazar" Europa-Park, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, the hotel "El Andaluz" team More 

Birmingham
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 31, 2016 via mobile

We stayed in this hotel because of it being castle themed and we weren't disappointed they had really payed attention to detail. It is worth noting that the reception is shared with hotel El Andaluz... and hotel Santa Isabel although having its own reception and entrance can be accessed through the other hotels. We had a family spa massage included... More 

Helpful?
Thank Chesterbunch
Europa-Park_Team, Reputation Hotel Resort at Hotel "Castillo Alcazar" Europa-Park, responded to this review

Thank you so much for your detailed feedback. It is a pleasure to read that you enjoyed your stay in the hotel "Castillo Alcazar" that much. We want to highlight the helpfulness of the staff that you mentioned. Thank you for that nice compliment and the recommendation. It would be a pleasure to welcoming you back soon. With kindly regards,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The themed hotel "Castillo Alcazar" in Rust combines the myth and the splendid design of a medieval knight's castle with all amenities of our days. In the middle of the Europa-Park you dive into the fascinating atmosphere of the proud middle Ages. The decoration and furniture of the rooms are arranged in medieval simplicity, combined with modern comfort like free WLAN. The Europa-Park entrance tickets can be obtained at the hotel reception. In the summer season guests have the possibility to enjoy certain attractions of Europa-Park half an hour (in the winter season one hour) before the park officially opens. Europa-Park "winter season": 28th November 2015 until 10th january 2016 (On New Year's Eve open until 6.30 pm) Europa-Park "summer season 2016": 19th march 2016 until 06th november 2016 ... more   less 

Additional Information about Hotel "Castillo Alcazar" Europa-Park

Address: Europa-Park-Str. 4, 77977 Rust, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Rust
Price Range: $219 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel "Castillo Alcazar" Europa-Park 4*
Number of rooms: 120
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Hotel Style:
#2 Luxury Hotel in Rust
#2 Spa Hotel in Rust
#5 Family Hotel in Rust
#6 Romantic Hotel in Rust
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