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Hotel "Castillo Alcazar" Europa-Park

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Hotel \"Castillo Alcazar\" Europa-Park
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529 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Minneapolis, Minnesota
Level Contributor
261 reviews
170 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
Reviewed October 21, 2016 via mobile

Creepy at first, but the hotel grows on you. Very friendly staff - except waiters at the restaurants - not sure why they were rude, but everyone else great! Stayed in presidential suite and loved the quirkiness of the room. Great space, nice breakfast and excellent access to the park. One negative and it is a big one is very... More 

Helpful?
Thank xiphoid76
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 14, 2016 via mobile

The hotel was average, but at the last day of our visit we had the most unpleasant experience. Since I am a world traveller, I can tell what we confronted this evening was very rude and had never happened to me or my family before. We are travelling as a party of ten, my husband, our two daughters, and two... More 

Helpful?
2 Thank Şükran Ş
Belgium
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 10, 2016

This hotel submerges you in the decorum of middle age Spain while providing 21st century comfort. We took the" Standard Room Plus With Park View" The room was very nice, large and comfortable (lots of storage for clothes and air-co). The staff is very friendly, multi lingual and has an eye for detail. My every need was catered for even... More 

Helpful?
Thank johnny-belgium
Pretoria, South Africa
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2016

The hotel rooms are clean, spacious and well decorated. The kids loved it. The breakfast was great and, the hotel being in Europa Park, we got to go in 30 minutes before the gates of the Park open. This is a great opportunity to ride some of the bigger rides that normally have long ques.

Helpful?
Thank HeikoWeid
TelAviv
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 2, 2016

Breakfast is very good (variety and taste), but the room is extremely basic: No safe, no coffee/tea set, no mini bar or refrigerator. I know it should resembles knights in a fortress, but hey, we are in 2016, we need some amenities. I hope other EuropePark hotel are better in this aspect.

Helpful?
1 Thank SaarB
Luxembourg City, Luxembourg
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 1, 2016 via mobile

Great theme hotel with friendly service. This was the 3rd time that we stayed in the Europapark. We always spent 2 days/1 night and we chose different theme-hotels everytime. For our family (kids 15-21) , the Europapark is the best attraction parc in Europe. The Castillo Alcazar is nicely decorated like an old spanish castle. The kids were impressed. Select... More 

Helpful?
Thank wpaul75
vilnius
Level Contributor
114 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 3, 2016

Even in the begining you feel a little bit lost, hotel is together with another one and spaces are huge, when you learn how to manage hotel is really ok. Rooms are big, very clean, pool is enough , spa area is nice and breakfast really ok. As you are in park hotel park is open half an hour before... More 

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Thank guxabi
Level Contributor
52 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 1, 2016

We stayed in the Presedential suite, it was lovely. Beautifully decorated, with 3 bedrooms and an living area. Loved the four poster bed and all the fine details that made it look like a real medieval castle. The breakfast was good too. The view from the top floor is really super, especially watching the roller coaster rides. The whole theme... More 

Helpful?
Thank Malar M
Muscat, Oman
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 19, 2016 via mobile

Take the family and go the live the experience. Very friendly staff with easy access to the park. The room was had, had a king size bed and two bunker beds for the kids. We have 1 child only. The room is spacious and Nicky led. Many choices for dining whether in the hotel or the other hotels next to... More 

Helpful?
Thank Hafidh A
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 14, 2016 via mobile

We stayed here for 1 night, spent 2 days at the park. Our night was nice and relaxing. We are a family of 5, our kids are 10, 8 & 5. The rooms were nice and castle-like. Our kids really liked them. The beds were super comfortable and we had a great nights sleep. The shower was amazing too. It's... More 

Helpful?
Thank Natalie S
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
The themed hotel "Castillo Alcazar" in Rust combines the myth and the splendid design of a medieval knight's castle with all amenities of our days. In the middle of the Europa-Park you dive into the fascinating atmosphere of the proud middle Ages. The decoration and furniture of the rooms are arranged in medieval simplicity, combined with modern comfort like free WLAN. The Europa-Park entrance tickets can be obtained at the hotel reception. In the summer season guests have the possibility to enjoy certain attractions of Europa-Park half an hour (in the winter season one hour) before the park officially opens. Europa-Park "winter season": 28th November 2015 until 10th january 2016 (On New Year's Eve open until 6.30 pm) Europa-Park "summer season 2016": 19th march 2016 until 06th november 2016 ... more   less 

Additional Information about Hotel "Castillo Alcazar" Europa-Park

Address: Europa-Park-Str. 4, 77977 Rust, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Rust
Price Range: $207 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel "Castillo Alcazar" Europa-Park 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Rust
#3 Spa Hotel in Rust
#5 Family Hotel in Rust
#6 Romantic Hotel in Rust
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Questions & Answers

Here's what travelers have asked, with answers from Hotel "Castillo Alcazar" Europa-Park staff and other travelers.
6 questions
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Questions? Get answers from Hotel "Castillo Alcazar" Europa-Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try the presidential suite to upgrade your stay!”
 of 5 bubbles 704malarm, Aug 1, 2016 | Read review
“Probably the higher and overlooking the park, the better”
 of 5 bubbles SunriseSki, Apr 29, 2016 | Read review
“Breakfast early to take advantage of park entry at 08:30 and beat the rush to the Blue Fire coaster.”
  • Outside view of hotel
 of 5 bubbles C4mrin, Jul 19, 2015 | Read review
“If you can choose a room that's as far away as possible from the park. We had a room on the eighth floor overlooking the park and the blue roller costers. We had to put up with the "OOOOOOOHHHH" and "AAAAAH" of the riders every few seconds of the day, up till the closing time (which varies). In our case it was till 21:30”
 of 5 bubbles m0zen, Aug 18, 2014 | Read review
“If you are travelling with a bigger group (6 people) - go for the Princess Tower :-)”
 of 5 bubbles TerezaT88, Mar 27, 2014 | Read review
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