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Hotel "Castillo Alcazar" Europa-Park

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Hotel \"Castillo Alcazar\" Europa-Park
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452 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Muscat, Oman
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Take the family and go the live the experience. Very friendly staff with easy access to the park. The room was had, had a king size bed and two bunker beds for the kids. We have 1 child only. The room is spacious and Nicky led. Many choices for dining whether in the hotel or the other hotels next to... More 

Helpful?
Thank Hafidh A
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 1 night, spent 2 days at the park. Our night was nice and relaxing. We are a family of 5, our kids are 10, 8 & 5. The rooms were nice and castle-like. Our kids really liked them. The beds were super comfortable and we had a great nights sleep. The shower was amazing too. It's... More 

Helpful?
Thank Natalie S
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have two kids, boy at 8 and girl at 5. From the moment we came in this hotel they loved it. And me and my wife too. They were very friendly at the reception. Interior decoration of hotel is like from some movie and with very fairy-tale atmosphere. Room was amazing in old style, with a lot of nature... More 

Helpful?
Thank Uros Z
Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 13, 2016

This place was themed from top to bottom. The hotel room was reasonably priced, and offered modern fixtures and A/C. The decorations were nice and made it feel like a real castle for the most part. The restaurant had a great breakfast buffet, but the dinner was just average. Staying at the hotel allowed us access to the adjacent special... More 

Helpful?
Thank Dustin42089
Belgium
Level Contributor
101 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed May 27, 2016

Booking the same hotel five times means that it is a good hotel. Themed rooms, very clean. Good dinner buffet and a very good breakfast. Immediate entrance to the park. Don't forget the bar on the 9th floor !

Helpful?
Thank BelgiumPatrick
Kongsberg, Norway
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 26, 2016

We have now stayed in four of the five hotels at Europapark. Castillo Alcazar was next on our list and again, we were not disappointed. At Europapark, they really do put a lot of effort into guest service, welcoming, reception, concierge etc. Thumbs up! We stayed at a superior room with view over the park, the interior was very nicely... More 

Helpful?
Thank AnkeMarita
Singapore
Level Contributor
486 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
5 of 5 stars Reviewed April 29, 2016

Already when leaving the Autobahn, the directions are easy to follow, free parking just in front, very nice lobby and friendly reception. The hotel is decorated like an old Spanish establishment and the details seem quite authentic. Need to look hard to see it is "as if". The whole house feels very rich with paintings, knight's armours, sculptures, etc. etc.... More 

Helpful?
Thank SunriseSki
Europa-Park_Team, Reputation Hotel Resort at Hotel "Castillo Alcazar" Europa-Park, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, the hotel "El Andaluz" team More 

Birmingham
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 31, 2016 via mobile

We stayed in this hotel because of it being castle themed and we weren't disappointed they had really payed attention to detail. It is worth noting that the reception is shared with hotel El Andaluz... and hotel Santa Isabel although having its own reception and entrance can be accessed through the other hotels. We had a family spa massage included... More 

Helpful?
Thank Chesterbunch
Europa-Park_Team, Reputation Hotel Resort at Hotel "Castillo Alcazar" Europa-Park, responded to this review

Thank you so much for your detailed feedback. It is a pleasure to read that you enjoyed your stay in the hotel "Castillo Alcazar" that much. We want to highlight the helpfulness of the staff that you mentioned. Thank you for that nice compliment and the recommendation. It would be a pleasure to welcoming you back soon. With kindly regards,... More 

London, United Kingdom
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 3, 2015 via mobile

Great to be so close to the park and whilst in a fun medieval theme it was very clean and modern features. Great spa and swimming pools to relax into. And the buffet restaurant was exceptional for a buffet with huge quantities of meet. Easy access to the park.

Helpful?
Thank Eddie A
Europa-Park_Team, Reputation Hotel Resort at Hotel "Castillo Alcazar" Europa-Park, responded to this review

Dear Eddie, thank you for your correspondence. We are excited to hear that we have been able to welcome you in our hotel "Castillo Alcazar" and that you loved the location, the medieval theme of our hotel as well as the clean and modern features. It is absolutely true: Spa as well as the swimming pools are really great to... More 

notts
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed September 14, 2015

We stayed at this Europa Park onsite hotel at the end of August for 4 nights and couldnt be happier with our choice. We reserved our room through Booking.com. This is a beautifully themed hotel, one of 3 in the same main building right next to the park. There was ample parking space for hotel guests and check in was... More 

Helpful?
Thank originalshiv
Europa-Park_Team, Reputation Hotel Resort at Hotel "Castillo Alcazar" Europa-Park, responded to this review

First of all we would like to thank you for your correspondence. We are excited to hear that we have been able to welcome you in our hotel and that you couldn't be happier with you choice. It is a pleasure for us to hear that you highly recommend the stay in hotel "Castillo Alcazar". It is true: The breakfast... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The themed hotel "Castillo Alcazar" in Rust combines the myth and the splendid design of a medieval knight's castle with all amenities of our days. In the middle of the Europa-Park you dive into the fascinating atmosphere of the proud middle Ages. The decoration and furniture of the rooms are arranged in medieval simplicity, combined with modern comfort like free WLAN. The Europa-Park entrance tickets can be obtained at the hotel reception. In the summer season guests have the possibility to enjoy certain attractions of Europa-Park half an hour (in the winter season one hour) before the park officially opens. Europa-Park "winter season": 28th November 2015 until 10th january 2016 (On New Year's Eve open until 6.30 pm) Europa-Park "summer season 2016": 19th march 2016 until 06th november 2016 ... more   less 

Additional Information about Hotel "Castillo Alcazar" Europa-Park

Address: Europa-Park-Strasse 4, 77977 Rust, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Rust
Price Range: $217 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel "Castillo Alcazar" Europa-Park 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Rust
#2 Spa Hotel in Rust
#5 Family Hotel in Rust
#6 Romantic Hotel in Rust
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