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Route de Libourne D243, 33330 Saint-Emilion France
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Traveler (1018)
Room & Suite (234)
Dining (159)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Chateau Grand Barrail Hotel
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 6 hotels in Saint-Emilion
Location
4.6
Cleanliness
4.6
Service
4.3
Value
3.9
Travelers' Choice

One-of-a kind property, the five-star, 19th-century Château Grand Barrail Hôtel ***** is located in the right-bank area of Bordeaux, next to a medieval town. With Saint-Emilion’s most famous wine-producing châteaux at its doorstep, it is less than an hour-drive to Bordeaux. Surrounded by a 7-acre park, Château Grand Barrail Hôtel ***** is a member of Small Luxury Hotels of the world (SLH). It offers gorgeous guest rooms, split between the château and its outbuildings, and a gourmet restaurant, wich serves innovative, mouth-watering cuisine matched with carefully selected Bordeaux’s fine wines to tempt every palate.

Indulge in the hotel’s spa, offering a comprehensive array of Cinq Mondes body treatments to relax you, pamper your body and delight your senses.

The hotel’s friendly and committed staff is always on hand to cater to your every need. Offering each guest a warm and personalized welcome, Château Grand Barrail Hôtel ***** is sure to meet most demanding expectations.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Wifi
Hot tub
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Romantic
Languages Spoken
English, French
1580Reviews10Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Alec M wrote a review Sep 28
Oakham, United Kingdom76 contributions17 helpful votes
After two previous visits, we brought 6 other friends and wine lovers to this hotel and all had a fabulous time. The hotel staff are friendly and helpful and the food is wonderful. There is a hotel shuttle bus to and from St Emilion which is worth using.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Ask about the shuttle bus.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hausi48 wrote a review Sep 23
Bassersdorf, Switzerland45 contributions14 helpful votes
We spent three nights at the Grand Barrail and, in all, were very pleased. The appearance of the hotel is somewhat pretentious, but this impression is quickly forgotten. We experienced a very pleasant welcome and were impressed by the helpfulness of the staff (which included reservations for wine tasting). Our room in the annex was spacious and attractive, including a small terrace where we could literally sit next to the vineyard. A most pleasant experience at sunset. The restaurant is of high quality, but requires booking ahead (separately from the room booking, which were not aware of). Very nice breakfast buffet with attentive staff. A pleasant surprise was a picnic on the lawn on one of the evenings, where the cold meal was served in a large box together with wine (or other beverages). This was combined with a classical music concert by a local amateur orchestra. A very popular event gauging by the number of external people attending as well. In summary, the Grand Barrail is perhaps on the expensive side, but our stay was quite within our expectations. To be recommended when in this fabulous wine district.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benjamin ROBIC, Directeur général at Chateau Grand Barrail Hotel
Responded 1 week ago
Dear hausi48, Thank you for your sharing your experience at Château Grand Barrail hotel on TripAdvisor. It's a pleasure to read your review ! We genuinely appreciate your feedback and are delighted to hear that you spent a wonderful stay with us. Kindly be assured that it has been my pleasure to share your compliments with my teams who are honored to hear that they contributed to the success of your visit. We really hope to have the pleasure of welcoming back very soon in the heart of the vineyards of Saint-Emilion. Yours sincerely, Benjamin ROBIC General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ragahmd wrote a review Sep 20
1 contribution
Overprice , understaff , rude staff, leaking building Avoid this place Went there few yrs back , had great memory so went back for revisit Very rude inattentive, young unprofessional staff Def not a 5 star at most 4 star Our ceiling was leaking and when we told front desk they were rude and l condescending Avoid this place
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benjamin ROBIC, Directeur général at Chateau Grand Barrail Hotel
Responded 1 week ago
Dear Monsieur Agah, Thank you for taking the time to share with us your experience regarding your stay at l’Hôtel Grand Barrail. We would like to apologize for the inconvenience encountered during your stay. Our customers in room are our priority and we want to be very caring for each of them. Regarding the leak in your room, our maintenance technician came to repair it with your authorization and we offered you our laundry service, unfortunately without any return from you. On several occasions, the team tried to discuss with you, without success. We regret the circumstances in which you left our establishment. We truly hope that you will give us the opportunity to offer you a more satisfying experience and regain your confidence in the future. Yours sincerely, Benjamin ROBIC General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
madhualoke wrote a review Jul 2022
Kolkata (Calcutta), India9 contributions1 helpful vote
It is a beautiful property surrounded by beautiful wineries on all sides , very peaceful,loved the food though vegetarian options are few , very helpful staff , rooms were very good and big we had a lovely dinner in the sit out outside our room The lake and the flora fauna was very good , air was fresh and crisp lovely relaxing property
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benjamin ROBIC, Directeur général at Chateau Grand Barrail Hotel
Responded Jul 28, 2022
Dear Mahualoke, We would like to thank you for taking time to share such lovely and kind words. We will surely be really happy to welcome you back soon at Grand Barrail for another memorable time in the Saint-Émilion's vineyards. Kind regards Benjamin ROBIC - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jimles7 wrote a review Jul 2022
Princeton, Kentucky626 contributions155 helpful votes
You can stay here or just come visit. You cannot go wrong visiting this classic chateau in Saint Emilion. It is surrounded by vineyards, as far as the eye can see. This is Bordeaux at its finest. The views are postcard perfect. It's about 5 minutes drive from town.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benjamin ROBIC, Directeur général at Chateau Grand Barrail Hotel
Responded Jul 8, 2022
Dear Monsieur, We thank you very much for taking time to share your impressions following your time at Château Hôtel Grand Barrail. It's a pleasure to read your review ! We would be happy to welcome you back soon here with us. Sincerely, Benjamin ROBIC - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tim C wrote a review Jun 2022
London, United Kingdom3 contributions
We stayed for one night on 28th May 2022. The building looks wonderful from the outside and the terrace and gardens are lovely. We were lucky with the weather and had a good meal on the terrace outside. However, this is far from a 5 star experience. Covid etc apart, all is not well. From the exterior and the name one would expect elegant dining and/or sitting rooms. But the reception rooms are all used for dining and are drab. There is no sitting room and on our visit, guests taking an evening drink from the bar had to sit in the lobby by the lift. The hotel seems short-staffed. Those who are employed do their best, but appear harassed. There is also an issue with rooms. Some may be wonderful, but ours was not. We booked an executive double room and were given room 15. Quite simply, the room should not have been let. It is immediately above the kitchen and was very noisy when staff were clearing up after dinner and preparing breakfast. The hotel management was clearly aware of the problem with this room but let it nevertheless. Only after our strong complaints were we offered a substantial discount on the room price. I make these criticisms with real regret because this is a business on which people depend for their livelihoods. But if faults are not pointed out, standards will not improve.
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Date of stay: May 2022
Value
Rooms
Service
Room Tip: Do not accept room 15
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benjamin ROBIC, Directeur général at Chateau Grand Barrail Hotel
Responded Jul 8, 2022
Dear Monsieur, Thank you for taking the time to write your precious feedback which helps us striving for continuous improvements. We are sorry to hear that your experience at The Grand Barrail did not come up to expectations. We do hope that you may reconsider and return to stay with us. Yours sincerely, Benjamin ROBIC General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tr@vell3r wrote a review May 2022
George Town, Grand Cayman42 contributions27 helpful votes
Lumpy bed, xtra small cheap pillow, old towels, pilled sheets, lumpy & heavy duvet, scratched up furniture, walls that need paint, back mould in the shower, no WiFi, poor breakfast, no hot water for the tea, horrible service (no service really) for breakfast and this is set in the middle of some beautiful gardens. Not sure what the other rooms are like but room 14 is not very nice at all.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benjamin ROBIC, Directeur général at Chateau Grand Barrail Hotel
Responded Jun 3, 2022
Dear GCM2012, First, I would like to sincerely thank you for taking time to share the experience you had with us at Château Hôtel Grand Barrail. Our team works every day to provide our guests an outstanding experience. I sincerely regret to read that we have failed to fulfill your expectations during your stay. Please be ensured that all your comments have been shared with the different departments. I truly hope you will give us an opportunity to welcome you back to Château Hôtel Grand Barrail and grant you a moment that is up to par with our ambition and the experience we wish for our dear guests. Yours sincerely, Benjamin ROBIC General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SukySomerset wrote a review May 2022
London, United Kingdom227 contributions117 helpful votes
We love staying at this beautifully situated hotel. Clean, comfortable, spacious rooms and excellent service from all staff. The fine dining restaurant serves imaginative, well presented, evening meals, and the buffet breakfast is excellent. We cannot fault anything and look forward to staying again in September.
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Date of stay: May 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benjamin ROBIC, Directeur général at Chateau Grand Barrail Hotel
Responded Jun 3, 2022
Dear SukySomerset, What a wonderful review ! I thank you very much for taking the time to share your impressions following your stay at Château Hôtel Grand Barrail. Rest assured I will share your feedback with my team. I am glad to know that you had a pleasant moment with us and we really hope to have the pleasure of welcoming back in September. Sincerely, Benjamin ROBIC General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KV12 wrote a review May 2022
1 contribution
I stayed at the hotel for 2 nights and really enjoyed and have wonderful experience there. The location is great and both the hotel and the room were very beautiful. The food and service at the restaurant were excellent. The staff and the reception there were very helpful. I lost my wallet and when they found my wallet, the hotel staff was so kind to arrange and send my wallet back to my country. I was very impressed by their service. One downside of the hotel though is that the WIFI signal is quite poor. Having said that, I will definitely go back and would highly recommend this place.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benjamin ROBIC, Directeur général at Chateau Grand Barrail Hotel
Responded Jun 4, 2022
Dear Madame, dear Monsieur, Thank you for taking the time to write this beautiful and highly appreciative feed-back. This, to us, is our best reward and incentive to all our constant efforts to optimize the quality of service but also to initiate special token for our guests to make them feel at home. We will surely be really happy to welcome you back soon at Grand Barrail for another memorable time in the Saint-Émilion's vineyards. Yours sincerely, Benjamin ROBIC General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
beckyfulcher wrote a review May 2022
Monument, Colorado25 contributions29 helpful votes
We stayed for two nights at Chateau Grand Barrail and had a wonderful experience in every way. The staff could not be kinder or more attentive, making us feel extremely welcome and cared for. Although the restaurant gets booked quickly, room service is available and is reasonably priced. Breakfast is outstanding. The chateau and grounds are stunning, absolutely amazing! We stayed in an executive room which was part of the tower, with beautiful furnishings and a lovely big bathroom. Highly recommended!!
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Date of stay: April 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Benjamin ROBIC, Directeur général at Chateau Grand Barrail Hotel
Responded May 16, 2022
Dear Madame Fulcher, I thank you very much for taking time to share your impressions following your time at Château Hôtel Grand Barrail. I am delighted to read that you fully enjoyed your time here in our establishment. Our environment, our services and our dedicated team members are great assets to guarantee our guests the best time in the Saint-Émilion's area. We would be happy to welcome you back soon here with us for another fantastic gateway. Sincerely, Benjamin ROBIC - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$271 - $393 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau grand barrail hotel saint-emilion, chateau grand barrail saint emilion
LOCATION
FranceNouvelle-AquitaineGirondeSaint-Emilion
NUMBER OF ROOMS
46
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Frequently Asked Questions about Chateau Grand Barrail Hotel
Which popular attractions are close to Chateau Grand Barrail Hotel?
Nearby attractions include The Wine Buff (2.1 miles), Chateau Moncets - Chateau de Chambrun (1.9 miles), and Chateau Ambe Tour Pourret (1.3 miles).
What are some of the property amenities at Chateau Grand Barrail Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Chateau Grand Barrail Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Chateau Grand Barrail Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Chateau Grand Barrail Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Chateau Grand Barrail Hotel?
Conveniently located restaurants include Chez Remi, Restaurant Le Tertre, and L'Huitrier-Pie - Camille & Soufiane.
Are there opportunities to exercise at Chateau Grand Barrail Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Chateau Grand Barrail Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Chateau Grand Barrail Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Chateau Grand Barrail Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Chateau Grand Barrail Hotel?
The staff speaks multiple languages, including English and French.