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For the second time this year I found it necessary to complain about fringe news shows on the common t v queued up by the employees for their own amusement. Whether conservative or liberal I counseled the management that the safest way to not alienate...More
Seriously, you can't have a better experience than I had at this hotel. First of all, by being a IHG rewards club member, I got an incredible rate. This is so appreciated when you have to travel often & need a break every now &...More
Thank Amy S
Response from rochwgm, Manager at Holiday Inn Express Hotel & Suites WebsterResponded September 8, 2017
Thank you for your great comments. Our staff is very happy to know that you enjoyed your stay. Thank you for letting me know about the few issues that you did have as we will have them resolved right away.
Hotel staff very friendly and helpful. ROom was VERY clean and comfortable. Standard HIE breakfast which was ample, but not extraordinary. Easy and ample free parking.
Would return in the future and probably will.
We stayed just one night, beds sunk in middle like a hammock. All else fine with room, an location... need new mattresses!
Breakfast was usual, pancakes instead of waffles! Yogurt fruit , oatmeal packets.
Room renovated looked good... Beds were the worst, we would have...More
Thank Kathleen C
Response from rochwgm, General Manager at Holiday Inn Express Hotel & Suites WebsterResponded September 8, 2017
Thank you for taking time to post about your stay. I am very sorry to hear about the issue that you had with your bed. I am going to go and make sure to see what is going on with them. We do get a...More
$98 - $146 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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