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Hotel Cuello de Luna

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Hotel Cuello de Luna
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96 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Vienna, Austria
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 29, 2016 via mobile

After a visit of the Cotapaxi, I stayed in this lovely, quaint, serene hotel. It is surrounded by nature and one has a superb view of the. Mighty Cotapaxi! It is run by An Swiss owner , who can give excellent advice about roads, sights to see and so on. The room was lovely, spacious, with an open fireplace, which... More 

Helpful?
Thank Idril C
Sacramento, California
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 21, 2016

Too quiet and isolated for two nights. And too cold in room and common area, especially the first night when there was also not much hot water. Expensive dinner - $14.50 without drinks. Very good included breakfast. Required a 50% prepayment (which incurs a PayPal fee) and has a long period that incurs a cancellation charge. Not managed professionally. Great... More 

Helpful?
Thank Ron R
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 8, 2016

Overall, we had no problems here. We were the only ones staying so it was very quiet and a little awkward, especially in the evening and at meals. They offered free breakfast and we bought dinner. Food was fantastic, but very quiet. Host was OK, and answered our questions, but didn't offer anything extra. Not much hiking from the hotel... More 

Helpful?
Thank Alina C
Lausanne
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 12, 2015

We appreciated a lot this place. The hacienda is isolated, so very quiet. It has a very nice patio around which are located some of the rooms. The owner was very friendly and helpful with the organisation of our tours in the area. The room was well cleaned. We had the possibility of having a wood fire made in the... More 

Helpful?
Thank patricia_perren
Vienna, Austria
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 10, 2015

We stayed here for one night, the views and location are beautiful and the rooms were reasonably clean. My only real issue: the rooms were absolutely freezing, the heater was too weak to change the temperature and the walls as cold as though the room had not been heated for weeks prior to our arrival. .

Helpful?
Thank Gizmodium_22
Level Contributor
3 reviews
Reviewed April 9, 2015 via mobile

Good points: -Nice hotel location on a dirt road with lots of animals around -Clean rooms with a heater -Quick laundry service for only 5 dollar per kg -Limited free wifi -Friendly waiters Not so good: -In the 3d2n we stayed nobody bothered to check the room. No clean towels or made up bed is fine with me, but we... More 

Helpful?
Thank Saskia G
Brussels, Belgium
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 8, 2015

The property is lovely, the rooms are quite cozy (and get warm after a while), the showers are hot, and the shared space with fireplace is pleasant. But they really need to work on their hospitality; other than one other couple we were the only ones there but did not cater for us. Staff was nowhere to be found most... More 

Helpful?
Thank GlobalDutchiE
Geneva, Switzerland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 11, 2015

This remains one of my favourites in Ecuador - out in the country-side, but still not too far from Latacunga and the markets around there, and not even that far from Quito. A very nice hotel (a transformed and expanded hacienda, good quality but not in the extra-expensive exaggerated category), very nice rooms with electric and wood-oven heating, and an... More 

Helpful?
Thank manyvisitstoEcuador
Köln
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 4, 2015

We stayed there for one night, a group of 15 people. The rooms were very cold, just a small radiant heater in each room, furthermore depending on large clearences between door (window) frame and door (window) leaf. The worst thing about them was the cleanness. Floor and bathroom were dirty, on the walls you could find spider webs, and hairs... More 

Helpful?
1 Thank Sherly35
Arizona
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 27, 2014

The property is owned and managed by a Swiss-Ecuadorian family, who happen to raise St. Bernards on site. The rooms are delightful, the property is kept up, and the service is extremely good. Breakfast comes with the stay, and it's a good thing as the hotel is out in the country, not near other places. For a mountain lodge, this... More 

Helpful?
Thank New-World-Journeys
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking

Additional Information about Hotel Cuello de Luna

Address: El Chasqui, Panamerican Highway Km 319 | 80m south of the Exit to Cotopaxi National Park, Lasso, Ecuador
Location: Ecuador > Cotopaxi Province
Price Range: $65 - $67 (Based on Average Rates for a Standard Room)
Number of rooms: 26
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Also Known As:
Cuello De Luna Cotopaxi
Hotel Cuello De Luna Ecuador/Cotopaxi
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Questions & Answers

Questions? Get answers from Hotel Cuello de Luna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“While I love the view out of what is probably the best room (the Cotopaxi is right there !) over the years the motorway (in the distance) has become a lot more busy with trucks, and makes this a slightly less quiet room - all is relative in this very quiet countryside !”
 of 5 bubbles manyvisitstoEcuador, Jan 11, 2015 | Read review
“Do not take this Hotel until you do not have any other Chance.”
 of 5 bubbles Sherly35, Jan 4, 2015 | Read review
“Specify when making your reservation whatever you are looking for in a room. Don't worry about the noise factor. The only noises might come from farm animals.”
 of 5 bubbles New-World-Journeys, Aug 27, 2014 | Read review
“spend time to wonder around the gardens. Sit down somewhere quiet, there is so much wildlife around.”
 of 5 bubbles 744steveng, Oct 31, 2013 | Read review
“If you are headed up or coming off the mountain, and are worried about getting a good or bad room, don't worry, the rooms are great... rest up. Book through a climbing agency or travel guides to get the best rates, and assure of a place to stay.”
  • Fireplace within the rooms
  • Our room
 of 5 bubbles iruiz75, Aug 4, 2013 | Read review
5 of 5
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