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Sonesta Hotel Osorno

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Sonesta Hotel Osorno
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473 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Adliswil, Switzerland
Reviewed 2 weeks ago via mobile

We chose the hotel for one night while we were traveling from Pucon to the Lake District. The hotel is in a larger complex with many restaurants and a casino. The rooms are large and well equipped and quite. All was clean and the breakfast was average. The staff was friendly and professional. The hotel itself is not in the...

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Helpful?
Thank Lukas H
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Mr. Lukas; Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working...

Argentina
Reviewed September 17, 2016

Comfortable room, clean and a good size, It is a 10 minutes to downtown, shopping area. Breakfast it is so good, and the service was great. The hotel is in a complex with Casino and restaurants, but you can rested and slept well. The staff were helpfully

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Helpful?
Thank PandoraBariloche
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working to...

Canberra, Australian Capital Territory, Australia
Reviewed June 9, 2016 via mobile

I expected more! The room is nice and comfortable! I rested and slept well. However, the mini bar was only accessible if you asked reception to unlock it for you. Unacceptable for such a type of hotel! Breakfast and dinner options at their olivillo restaurant were just average. There were no local produce, and the two mornings that I was...

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Helpful?
Thank Malba B
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Guest, Kindest regards from those who from the Sonesta Hotel Osorno family, we are writing to you to thank you for the time you have spent us to qualify us and leave your valuable comments. For us it is essential to know how you are perceived by our efforts which are to make your stay a memorable experience. I...

Matamata, New Zealand
Reviewed April 12, 2016

We stayed in this hotel for two nights. It is in a large complex which includes a casino and a covered area containing some bars and restaurants. There is also a gym which you can use as a guest of the hotel. The room was of a good size and our room looked out over the river. It is about...

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Helpful?
Thank PoleNZ
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Respected Guest: Through this first greet waiting that is fine, and followed it to thank you for the time to answer our survey was taken. Otherwise it is very important to us the qualification has given us because in this way we show that has been well received by you all our efforts, which are to deliver quality service to...

Istanbul, Turkey
Reviewed March 24, 2016

With good size clean rooms, nice restaurants, and friendly staff Sonesta is a safe bet. It is a short walk from the city center, and is the only 5 star in town. The hotel complex 'boulevard' is fun and can easily occupy your self between that and the Casino. The gym and the pool are closed on a Sunday which...

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Helpful?
Thank G3_maan
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Guest: Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working to...

Omer, Israel
Reviewed February 22, 2016 via mobile

We were looking for a relaxed overnight during a drive through the Argentine-Chile extended lake area. It proved to be a good choice. Rooms are large, well appointed and very clean. Service is excellent and unitrusive. Grounds are well kept and the neighbouring casino is surprisingly quiet. The neighbourhoud (through which we took a walk) is not particularly attractive but...

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Helpful?
Thank julo972
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Mr. Julio: Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working...

Santiago, Chile
Reviewed February 10, 2016

Located about 7 minutes walking distance from the downtown, this 5-star hotel was the most relaxing experience on my travel. Outstanding Service: Clean Rooms, excellent service and amenities. Pool and Gym service is also available, but you have to request it at the lobby, and are located in the Sol's Boulevard. Additionally, this Boulevard has a Bowling Park, a Casino...

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Helpful?
Thank gab131313
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear. Guest, Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working to...

United States
Reviewed February 8, 2016 via mobile

Located within 5 min walking distance to the center this place is probably the best in Osorno. Attached to the casino. Many restaurants and shops right behind the hotel. Good customer service, attentive, English-speaking personnel. I will return

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Helpful?
Thank ab2030
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Guest: We appreciate taking the time to answer our survey is very important for us to know how was your stay; your feedback will help us to continue providing quality service and in the same way to constantly improve our product. If you have any questions, suggestions or requests please contact me, I´ll be happy to assist you. We...

Antofagasta, Chile
Reviewed January 30, 2016

Overall great experience. Rooms were clean and ample with all the ammenities. Restaurant was good. Price good for the quality. Pool and gymnasium were good. Easy for foreigners to pay in dollars and avoid the IVA.

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Helpful?
Thank Derrick A
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Mr. Derrick: Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working...

Reviewed December 25, 2015

We had a wonderful stay at this location. The hotel was nicely appointed, and clean. The bathroom was nice and spacious and the rooms were bright and comfortable. The staff was helpful and courteous. A location we would recommend if you're in this area. The breakfast buffet was terrific with lots of choices.

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Helpful?
Thank Roy P
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Mr. Roy Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sonesta Hotel OsornoSonesta Hotel Osorno belongs to Los lagos Plaza Sol complex; within the facilities we have a modern Casino, a Bowling Centre, a full equipped Gym, an Olympic swimming pool, a shopping centre and a Discotheque.Sonesta Hotel Osorno provides you with 106 modern fully equipped rooms. Each room has air conditioner, amenities, an electronic safe box, central heating, a minibar, a hair dryier, maid service and Cable. ... more   less 

Additional Information about Sonesta Hotel Osorno

Address: Ejercito 395 Rahue, Osorno 5290000, Chile
Location: Chile > Los Lagos Region > Osorno
Price Range: $118 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Hotel Osorno 4*
Number of rooms: 106
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Sonesta Hotel Osorno staff and other travelers.
2 questions
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Questions? Get answers from Sonesta Hotel Osorno staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suites to riverside are quieter.”
 of 5 bubbles PandoraBariloche, Sep 17, 2016 | Read review
“Rooms in higher floors are quieter, because of the boulevard.”
 of 5 bubbles gab131313, Feb 10, 2016 | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question
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