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Four Points by Sheraton Los Angeles

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Traveler (85)
Room & Suite (69)
Dining (21)
Ratings and reviews
  • Excellent24%
  • Very good46%
  • Average18%
  • Poor8%
  • Terrible4%
Travelers talk about
“four points”(5 reviews)
“checking in”(3 reviews)
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What's included
Free Wifi
Free Parking
Free Breakfast
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
Fitness center
Concierge
Spa
Wheelchair access
3 Star Hotel
Located in the heart of the region's capital Los Angeles, our brand new hotel features 90 spacious guest rooms, a convention center with capacity up to 500 persons, a contemporary spa and gym with indoor and outdoor swimming pools and a unique dining concept.Each of our comfortable...
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Location and contact
Colo Colo 565, Los Angeles, Chile
23 restaurants are within a 0.25 mile radius
View nearby attractions and restaurants
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (369)
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All reviewsfour pointschecking inunderground parkingplace to staychilliwelcome drinkrooms are largeair conditioningfirst floorindoor poolhotel restaurantcasinomallspgenglishhandling
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1 - 5 of 47 reviews
Reviewed May 18, 2018 via mobile

As Gold SPG member expected more. Had to change room, 608 looked out directly to 4 rooftop air conditioning units that ran loud all night. Woken early in the morning by the adjoining gym playing music so loud the building was shaking. Room we were...More

Thank Adrian H
Response from Mario Sotillo V, General Manager at Four Points by Sheraton Los AngelesResponded May 21, 2018

Dear Mr. Adrian We appreciate your detailed comment, which allow us to review the situation. We apologize that your rest was affected due to Casino's noises, which will be review with its administration. We will keep working to reinforce our services , specially to provide...More

Reviewed March 10, 2018 via mobile

The Four Points Sheraton in Los Angeles, Chile, is a good hotel for business or travel. Very good underground parking with elevator access to all floors. Rooms are large with a great work area/desktop. Powerful and fairly quiet air conditioning. Not much street noise. Has...More

Thank mmpaull
Response from Mario Sotillo V, Manager at Four Points by Sheraton Los AngelesResponded March 28, 2018

Dear Guest Greetings from our hotel staff We appreciate your comment evaluating our service We hope you can visit us again soon Kind Regards Mario Sotillo Vizcarra General Manager

Reviewed January 15, 2018

Not all Four Points are created equal. I have learned this the hard way a few times. This Four Points is one of the good ones. The room was clean and comfortable. The views from the room were great. The hotel is quite tall and...More

Thank Tyler N
Response from Mario Sotillo V, General Manager at Four Points by Sheraton Los AngelesResponded January 21, 2018

Dear Guest Greetings from the Hotel Staff We appreciate your comments about your staying , we are pleased to know you had a great experiencie We hope you can visit us again soon Kind Regards Mario Sotillo Vizcarra General Manager

Reviewed January 9, 2018

We checked in and had 11 people in our party. We split up into 6 rooms. 2 rooms had a strong odor of paint thinner. Immediately Carolina the manager on duty visited the rooms and agreed that they couldn't have anyone in them and despite...More

1  Thank nshaffe
Response from Mario Sotillo V, General Manager at Four Points by Sheraton Los AngelesResponded January 21, 2018

Dear Mr. Shaffe Greetings from the Hotel Staff We appreciate your comments about your staying , we are pleased to know you had a great experiencie We hope you can visit us again soon Kind Regards Mario Sotillo Vizcarra General Manager

Reviewed June 8, 2017

Nice stop over on a road trip. Breakfast is nice and plenty. Service is attentative and good, but at times a litle slow. Rooms are nice and big. Overall a good place to stay at an affordable price level.

Thank ebbedk
Response from Mario Sotillo V, General Manager at Four Points by Sheraton Los AngelesResponded June 13, 2017

Dear Guest ebbedk: Greetings from our Hotel Staff We appreciate for you taking the time to comment about your staying. We hope you can visit us again soon Kind Regards Mario Sotillo Vizcarra General Manager

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Wheelchair access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
$87 - $131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$87 - $131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (85)
Room & Suite (69)
Dining (21)
Pool & Beach (20)
Business Center & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
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CarolPOntario_CA
May 7, 2017|
AnswerShow all 2 answers
Response from CarolPOntario_CA |
Duh...Stupid me..I was booking a room at the LAX Four Points and somehow ended up at the LA one... Thanks for pointing that out...
0
Votes
Room Tips
"ask for a room as high up as posible"
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"Ask to be on the "mall side" of the hotel. There is a disco across the street from the other side."
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"Top floors better due to noise from a nearby pub"
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"Get a room with an eastern view, so that you can see the sun rise over the Andes."
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