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Four Points by Sheraton Los Angeles

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Four Points by Sheraton Los Angeles
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262 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

If you are passing by the city of Los Angeles, Chile, it's probably the best option. Everything was dusty, if you are allergyc be advised. Breakfast was ok, good selection of teas, breads, fruits. Saloon was too dark, near the bar, tv showing a rugby game. I believe most of the guests were there for the casino in the same... More 

Helpful?
Thank Nara S
Mario Sotillo V, General Manager at Four Points by Sheraton Los Angeles, responded to this review

Dear Mrs. Nara Greetings from Four Points By Sheraton Los Angeles Staff, we appreciate for you taking the time in answering our service survey. We will reinforce the procedures to prevent the aspect you mentioned about the dust. we hope you can visit us again soon. Kind Regards Mario Sotillo Vizcarra. General Manager. More 

Barcelona
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 12, 2016

I suppose they benefit from the fact that for business travelers there is not much more where to pick from. The rooms are good in terms of size, TV, etc. Everything is clean and well in place. The main problem is that they are nosy because of the extraction system that if you are sensible to noise can get annoying... More 

Helpful?
Thank socunpassarell
Cristian B, Director de Relaciones con Clientes at Four Points by Sheraton Los Angeles, responded to this review

Dear Mr. Socunpassarell: Greetings from Four Points By Sheraton Los Angeles Staff, we appreciate your opinion and for taking the time to answer our survey. We will work to reinforce your observations regarding the noise, and we are testing wifi signal to avoid the issue you mentioned , our main goal is to improve your impression. We hope you can... More 

Curitiba, PR
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 3, 2016 via mobile

The hotel has a central location, nice view in both sides. Best side for the sunrise (really nice) is the back of the hotel. The check out process was a little slow. The minibar didn't have anything and it was locked. Unbelievable. I didn't bother to talk to reception about this. The hotel has a garage, positive point. Tiny space,... More 

Helpful?
Thank Felippe R
Cristian B, Guest Relations Manager at Four Points by Sheraton Los Angeles, responded to this review

Dear Mr. Felippe R. Greetings from Four Points By Sheraton Los Angeles Staff, we appreciate your opinion and for taking the time to answer our survey. The areas involved are aware about the minibar information to reinforce the procedures. We hope you can visit us again soon, do not hesitate in contacting us if you need any further assistance Kind... More 

Reading, United Kingdom
2 reviews
2 of 5 stars Reviewed March 1, 2016

Room was good everything else no! From the time we turned up outside the hotel, late Sunday afternoon, until we parked the car and got into the room took an hour! Why?Seeing the hotel is one thing - finding how to get to the Reception desk is another! Little signage to guide you to the 2 small inadequate lifts that... More 

Helpful?
Thank davidcrowhurst
Cristian B, Guest Relations Manager at Four Points by Sheraton Los Angeles, responded to this review

Dear Davidcrowhurst: Greetings from Four Points By Sheraton Los Angeles Staff, we appreciate your opinion and for taking the time to answer our survey. We will work to reinforce your observations regarding the pool service , which will allows us to improve your impression. We hope you can visit us again soon, do not hesitate in contacting us if you... More 

Oroville, California
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 15, 2016

We had a very nice stay here. The room was large, clean and comfortable. I used the nice lap-size outdoor pool which is not heated. It was cold, but okay for exercise. There is also an indoor pool. The only negative was that the hotel staff told me there were towels at the pool, but it seems the hotel rarely... More 

Helpful?
Thank 1MsMS
Cristian B, Director de Relaciones con Clientes at Four Points by Sheraton Los Angeles, responded to this review

Dear Guest Greetings from Four Points By Sheraton Los Angeles Staff, we appreciate your opinion and for taking the time to answer our survey. We will work to reinforce your observations regarding the pool service , which will allows us to improve your impression. We hope you can visit us again soon, do not hesitate in contacting us if you... More 

London
Level Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed January 7, 2016 via mobile

This is a good hotel for a stopover. The rooms are well proportioned and the bathrooms well equipped. There is underground parking on calle Colo Colo. My only criticisms would be focused on the lifts of which there are only two. These are shared with people using the gym next door. The pool facilities are poor (operated by the gym... More 

Helpful?
Thank frednuff
Carolina C, Guest Relations Manager at Four Points by Sheraton Los Angeles, responded to this review

Dear Guest Greetings from Four Points By Sheraton Los Angeles Staff, we appreciate your opinion and for taking the time to answer our survey. We will work to reinforce our pool service which will allows us to improve your impression. We hope you can visit us again soon, do not hesitate in contacting us if you need any further assistance.... More 

San Jose, California
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 30, 2015

This hotel has the best gym I have ever seen in a hotel in 25 years traveling all over the world. The facilities are nice, and all staff members strive to provide excellent service. Further, a nice, fun casino on the lowest level. Close to a nice Mall for shopping. The Bar on the 3rd floor has limited options. The... More 

Helpful?
Thank jeep01
Carolina C, Guest Relations Manager at Four Points by Sheraton Los Angeles, responded to this review

Dear Guest Greetings from Four Points By Sheraton los Angeles staff. We appreciate your comments and we thank you for taking the time to answer our survey. We hope you can visit us again soon. kind regards Cristian Beltrán Hauenstein Quality Assurance Manager More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 7, 2015

I have stayed at the Four Points by Sheraton in Los Angeles (Chile) a couple of times now. It is nearly perfect for the type of visits I do to the area. Usually my visits to this region are short, 1-2 days at most. The four points is a no-frills, clean, quiet, comfortable, and affordable hotel that fits my requirements... More 

Helpful?
Thank David S
Carolina C, Guest Relations Manager at Four Points by Sheraton Los Angeles, responded to this review

Dear Mr. David, Please receive a cordial greeting from who compound the Hotel Four Points by Sheraton Los Ángeles team. We really appreciate your disposition sharing us your opinion and giving us the details of your stay. Your evaluation is very important to our hotel. We hope you can visit us soon and please contact us if you have any... More 

Teresina, PI
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 27, 2015

I've lived at this hotel for almost six months, so I know what I am talking about. Location is great, it is located at city center, steps away from Shopping Mall Plaza Los Angeles, has Casino at the 1st Floor and full equipped gym at the 4th floor, both are managed by third parties but as hotel guest you are... More 

Helpful?
Thank TIAGOFP
Carolina C, Guest Relations Manager at Four Points by Sheraton Los Angeles, responded to this review

Dear Mr. Tiago Greetings from Four Points By Sheraton Los Angeles’s Staff . Thank you very much for taking the time to share your comments and insights about your stay with us , it allows us to know your perception about our service . We hope we’ll be able to welcome you again soon and allow us to keep working... More 

Margate, United Kingdom
Level Contributor
191 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed July 6, 2015

easy to find although cars parked across the underground car park made getting in and out difficult at times - car therefore kept cool and safe we stayed here on the way south to Puerto Montt and back north and overall our impression was good but there were issues regarding security and charges for services both check-ins handled in a... More 

Helpful?
1 Thank ds999999999
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the region's capital Los Angeles, our brand new hotel features 90 spacious guest rooms, a convention center with capacity up to 500 persons, a contemporary spa and gym with indoor and outdoor swimming pools and a unique dining concept.Each of our comfortable guest rooms features the "Four Points by Sheraton Four Comfort Bed™, High Speed Internet Access, 32" plasma screens with cable television, 24 hours roomservice. The hotel offers smoking and non-smoking rooms and a spectacular view of the nearby Andes and volcano Antuco. The 7 Rios Golf Course, Laja Waterfalls, National Park Laguna del Laja and Alto BioBio are within a range of a few kilometers of our hotel offering adventure and astonishing outdoor activities. Our hotel enjoys the nearby presence of Gran Casino Los Angeles, offering an entertainment alternative until the early hours. Restaurant 565 surprises you on a daily basis with traditional Chilean cuisine presented as a full modern fusion experience. ... more   less 

Additional Information about Four Points by Sheraton Los Angeles

Address: Colo Colo 565, Los Angeles, Chile
Location: Chile > Biobio Region > Los Angeles
Price Range: $69 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Los Angeles 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Four Points By Sheraton Los Angeles Chile
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