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Four Points by Sheraton Los Angeles

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Traveler (93)
Room & Suite (21)
Pool & Beach (4)

About

Location
Cleanliness
Service
Value
Located in the heart of the region's capital Los Angeles, our brand new hotel features 90 spacious guest rooms, a convention center with capacity up to 500 persons, a contemporary spa and gym with indoor and outdoor swimming pools and a unique dining concept.Each of our comfortable guest rooms features the "Four Points by Sheraton Four Comfort Bed™, High Speed Internet Access, 32" plasma screens with cable television, 24 hours roomservice. The hotel offers smoking and non-smoking rooms and a spectacular view of the nearby Andes and volcano Antuco. The 7 Rios Golf Course, Laja Waterfalls, National Park Laguna del Laja and Alto BioBio are within a range of a few kilometers of our hotel offering adventure and astonishing outdoor activities. Our hotel enjoys the nearby presence of Gran Casino Los Angeles, offering an entertainment alternative until the early hours. Restaurant 565 surprises you on a daily basis with traditional Chilean cuisine presented as a full modern fusion experience.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Banquet Room
Breakfast Available
Business Center with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS
Hotel links
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390Reviews
105Photos
3Q+A
14Room tips
Traveler rating
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Popular mentions
the rooms were ok, worn but ok, it was non smoking rooms fair enough, I was accused for smoking in the room, they never knocked on the door to check, my window was always open and I know my neighbor was smoking out of the window, so with the correct wind direction, where does
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Response from Mario Sotillo V, General Manager at Four Points by Sheraton Los Angeles
Responded Aug 14, 2018
Dear Mr. Hans Greetings from our Hotel Staff. We allow ourselves to clarify the following aspects: I comment you that our smoke sensors were activated in your room, thatis why we followed the company protocols. Despite national law, our emergency routes are open, therefore smoke is not perceived. About our lobby schedule corresponds to brand policy. Kind Regards Mario Sotillo Vizcarra General Manager
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As Gold SPG member expected more. Had to change room, 608 looked out directly to 4 rooftop air conditioning units that ran loud all night. Woken early in the morning by the adjoining gym playing music so loud the building was shaking. Room we were next assigned was not even
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Response from Mario Sotillo V, General Manager at Four Points by Sheraton Los Angeles
Responded May 21, 2018
Dear Mr. Adrian We appreciate your detailed comment, which allow us to review the situation. We apologize that your rest was affected due to Casino's noises, which will be review with its administration. We will keep working to reinforce our services , specially to provide a satisfactory rest for our guests. Kind Regards Mario Sotillo Vizcarra General Manager
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The Four Points Sheraton in Los Angeles, Chile, is a good hotel for business or travel. Very good underground parking with elevator access to all floors. Rooms are large with a great work area/desktop. Powerful and fairly quiet air conditioning. Not much street noise. Has all
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Response from Mario Sotillo V, Manager at Four Points by Sheraton Los Angeles
Responded Mar 28, 2018
Dear Guest Greetings from our hotel staff We appreciate your comment evaluating our service We hope you can visit us again soon Kind Regards Mario Sotillo Vizcarra General Manager
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Not all Four Points are created equal. I have learned this the hard way a few times. This Four Points is one of the good ones. The room was clean and comfortable. The views from the room were great. The hotel is quite tall and you can see a lot of the city through the large
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Response from Mario Sotillo V, General Manager at Four Points by Sheraton Los Angeles
Responded Jan 21, 2018
Dear Guest Greetings from the Hotel Staff We appreciate your comments about your staying , we are pleased to know you had a great experiencie We hope you can visit us again soon Kind Regards Mario Sotillo Vizcarra General Manager
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We checked in and had 11 people in our party. We split up into 6 rooms. 2 rooms had a strong odor of paint thinner. Immediately Carolina the manager on duty visited the rooms and agreed that they couldn't have anyone in them and despite being sold out, she moved us to other
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Response from Mario Sotillo V, General Manager at Four Points by Sheraton Los Angeles
Responded Jan 21, 2018
Dear Mr. Shaffe Greetings from the Hotel Staff We appreciate your comments about your staying , we are pleased to know you had a great experiencie We hope you can visit us again soon Kind Regards Mario Sotillo Vizcarra General Manager
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Buenos días Valita: Le informo que efectivamente la piscina interior es temperada. Las instalaciones se encuentran abiertas el fin de semanas entre los horarios: - Sábados de 9:00 a 17:00 hrs. - Domingo de 9:00 a 14:00 hrs. Para mayor información llamar al 043 2 406 400 las 24 horas del día. Que tengas un buen día. Cordialmente. Cristian Beltrán Hauenstein.
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"away from the casino side with all the barking dogs"
"ask for a room as high up as posible"
"Ask to be on the "mall side" of the hotel. There is a disco across the street from the other side."
"Top floors better due to noise from a nearby pub"
"Get a room with an eastern view, so that you can see the sun rise over the Andes."
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PRICE RANGE
$101 - $141 (Based on Average Rates for a Standard Room)
LOCATION
ChileBiobio RegionLos Angeles
NUMBER OF ROOMS
90
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