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About
#3 of 25 Specialty lodging in Kisoro
Location
5.0
Cleanliness
4.9
Service
5.0
Value
4.8
Lake Mulehe Safari Lodge is a Destination of diversity,energy and culture.From the fancy colors that burst open in the blue skies to its charming sunset that leaves many of its visitors at a loss of words,it is a touristic facility where you can explore the wilderness and be pampered in splendor
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Property amenities
Free parking
Free internet
Bar / lounge
Canoeing
Hiking
Children Activities (Kid / Family Friendly)
Mosquito net
Outdoor furniture
Wifi
Restaurant
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Room service
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HOTEL STYLE
Romantic
Charming
Location
53Reviews1Q+A6Room tips
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Stayed here as part of a gorilla trekking safari. The rooms are large and have great views of the lake with a comfortable patio. Staff was warm and attentive. Hot water bottles added in the bed at night was a nice touch!
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Date of stay: December 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I stayed here as part of a bigger gorilla trekking trip but it has become one of my favorite places I’ve ever stayed at. The views are impeccable, the staff are wonderful and my stay was amazing. Firstly, my room has the most incredible view of the lake. It was really nice to sit out and just relax after a long day of trekking. Secondly, the food was delicious and plentiful! We had 4-5 course meals for lunch and dinner and a wide array of choices for breakfast. Highly recommend this place!
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Date of stay: November 2022Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Lake Mulehe Safari Lodge, General Manager at Lake Mulehe Safari Lodge
Responded Dec 1, 2022
Thank you so much for taking your time to share this 5-star review. We are thrilled hearing how much you enjoyed your stay at Lake Mulehe Safari Lodge, it’s really wonderful to know you had the best experience. Thank you once again for visiting us, and for recommending our lodge to other travellers, we hope you’ll visit us again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The entire gorilla trek experience was magical and staying at this lodge just added to the feeling. The view is stunning! The sounds of many birds greeted us each morning. I can’t say enough about how attentive the staff was to our every need. They even cleaned our muddy boots when we returned from the gorilla trek. The food was good. One of the unexpected pleasures was the hot water bottles placed in our beds each evening. So cozy! I highly recommend this lodge. I wish we could have stayed for a full day after the trek.
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Date of stay: October 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Lake Mulehe Safari Lodge, General Manager at Lake Mulehe Safari Lodge
Responded Oct 6, 2022
Dear Jack, Thank you for your magnificent rating and review. We're extremely delighted to learn that you had a great stay at Lake Mulehe Safari Lodge, and loved the overall experience. Positive comments like these are a great boost and our staff would be equally pleased to learn of your great compliment. Thank you for appreciating, we hope you’ll visit us in the future. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Most, if not all, people who stay here come to see the gorillas, the starting point for which is about an hour away. So people want to get up early after a good night’s sleep, which will entail going to sleep early. Regrettably someone has decided that each chalet should have a bright light shining on the bedroom window and that this light should be controlled from the main building. So when you find too much light in your room, you have to get dressed and walk up all the steps to reception to ask them to please turn the light off. As it was raining we couldn’t be bothered, but suffered a delay in getting to sleep as a result. Next evening we requested that the light be turned off and we’re told it would be done in five minutes, to give us time to return to the chalet. They then forgot! Wouldn’t it be easier to put the light control in the chalet? Another gripe is that a male member of staff spoke loudly near our chalet shortly after we’d got to sleep, presumably taking a client to their room. Shouldn’t they be trained to speak quietly at night? He woke us both up the night before the gorilla trek. Having said this, the staff were lovely, friendly, helpful, the chef great fun and the ambience super. Views over the lake, constantly changing with the clouds and sun, we’re worthy of Switzerland or Como. Just get those lights fixed and you’ll be perfect!…
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Lake Mulehe Safari Lodge, General Manager at Lake Mulehe Safari Lodge
Responded Oct 6, 2022
Dear Clifford, It was a pleasure to host you during your recent trip to Uganda and thank you for taking your time to share your feedback. While we are delighted to hear you enjoyed the ambiance and hospitality provided by our team, we would like to apologize for not meeting your expectations in regards to your rooms especially the lighting on the bed room window and the noise at night made by some of the staff escorting guests to their rooms. Please know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve our guests ‘experience. Thank you once more for staying with us and we hope that you will consider us for your next trip. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super lodge, excellent rooms with splendid views. Food was alacarte with a good variety to choose from including packed lunches. Hot water bags already tucked in your bed. The staff even cleaned our trekking muddy shoes, thanks for that. Staff were super friendly. Cannot fault the lodge will definitely visit again given an opportunity. All the best to the management.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Lake Mulehe Safari Lodge, General Manager at Lake Mulehe Safari Lodge
Responded Aug 15, 2022
We are so grateful that you took your time out to leave us a 5-Star review regarding your stay with us! We take pride in knowing our customers are happy with their experience. We thank you so much for your support, we really appreciate it and we look forward to seeing you again in future. Warm Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have done a 4-day trip to hike Mount Sabinyo and our tour operator "Nature Trails East Africa" has booked this wonderful lodge for us. From our arrival until our departure, everything was perfect and we were really happy! The staff was really friendly and helpful, the food was delicious and the rooms were very nice with a beautiful view of the lake. It was the perfect place to relax between the long drive from Kampala and our hike on Mount Sabinyo. We can highly recommend this place and would definitely come back another time.
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Lake Mulehe Safari Lodge, General Manager at Lake Mulehe Safari Lodge
Responded Aug 1, 2022
Thank you very much for charing a review of your recent experience at Lake Mulehe Safari Lodge. We are pleased to hear that you were satisfied and enjoyed your stay. We look foward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were contemplating if we should rate the lodge with three or four stars. The friendly staff and the beautiful setting deserve four. The lack of cleanliness and the food tend to three. Our dirty towel, that we had placed on the floor for replacement was simply put back on the rack, the sundeck by the lake is in a miserable state (and full of bird droppings). Food is ok, breakfast sort of ok, some tables very dimly lit, however. The rooms are beautiful, the bathroom might have been cleaner and drinking water was not replaced. A nice aspect to be mentioned is that you can wash your hands and get your boots clean right upon arrival.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Lake Mulehe Safari Lodge, General Manager at Lake Mulehe Safari Lodge
Responded Jul 23, 2022
Dear James, Thank you so much for taking your time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. It was an uncommon instance. Your comments have been discussed at length and we assure you that we’ll do better. Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at the Lake Mulehe Safari Lodge was booked to be a restful escape after 5 weeks of non-stop being on the road. We could not have chosen a better place. While guests came and went for various activities, we stayed 3 nights in one spot and enjoyed the property itself during the day. The room and its terrace overlooking the lake, the restaurant/bar area and the pier - it was like home from home. Very comfortable with some board games available and lots of lovely places to sit and read and have a drink. All of the team, but particularly Johnathan, Gilbert and Atifs' attention to detail and wonderful welcome, amazing food, and the service during our stay was, without exception, the best that we experienced during our time in Uganda. Nothing was too much trouble - from late breakfast requests, to helping with some local admin matters. A gem in Uganda.…
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Lake Mulehe Safari Lodge, General Manager at Lake Mulehe Safari Lodge
Responded Jul 22, 2022
We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience. Thank you so much for your support, we really appreciate it! We look forward to seeing you again for another memorable experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have to start off by saying that the staff are just incredible. They went above and beyond to ensure we had a great experience. We absolutely LOVED the chef (CHEF ENOS). He explained the menu to us prior to every meal and ensured that our dietary restrictions were met. The view from this place is also amazing. It oversees Lake Mulehi. The rooms have a rustic feeling and are very nice and clean.
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Lake Mulehe Safari Lodge, General Manager at Lake Mulehe Safari Lodge
Responded Jul 22, 2022
Thank you for your positive feedback. We are delighted you had a comfortable and a pleasant stay in at Lake Mulehe Safari Lodge. It will be a pleasure to have you with us again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 3 nights, while gorilla trekking in Bwindi National Park. The staff here is exceptional. Their attentiveness and kindness feels genuine, as well as professional. The staff even cleaned our hiking boots after our treks. The rooms- individual cottages - are clean, comfortable and overlooking the beautiful lake. It is an exceptional setting with exceptional staff making everyone feel at home. I highly recommend this lodge.
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Date of stay: June 2022
Location
Cleanliness
Service
Room Tip: I believe all of the rooms have a lake view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lake Mulehe Safari Lodge, General Manager at Lake Mulehe Safari Lodge
Responded Jul 22, 2022
Dear Michele, It was a pleasure hosting you during your recent trip to Kisoro. Thank you for taking the time to share your feedback, we are delighted to hear you enjoyed the hospitality provided by our staff at the lodge, and would like to invite you back very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LOCATION
UgandaWestern RegionKisoro
NUMBER OF ROOMS
12
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Frequently Asked Questions about Lake Mulehe Safari Lodge
What are some of the property amenities at Lake Mulehe Safari Lodge?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Lake Mulehe Safari Lodge?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Lake Mulehe Safari Lodge?
Yes, free parking is available to guests.