Shangani Street, Stone Town, Zanzibar City 4255 Tanzania
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$591
Free cancellation until 10/08/22
$596
Free cancellation until 10/07/22
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Hotels.com$591
Priceline$596
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 03/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Park Hyatt Zanzibar
Updated 03/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 41 hotels in Stone Town
Location
4.9
Cleanliness
4.8
Service
4.6
Value
4.4
Travelers' Choice
Finding an ideal romantic hotel in Stone Town does not have to be difficult. Welcome to Park Hyatt Zanzibar, a nice option for travelers like you.
Nearby landmarks such as Mercury House (0.1 mi) and The Old Fort (Ngome Kongwe) (0.2 mi) make Park Hyatt Zanzibar a great place to stay when visiting Stone Town.
Guest rooms offer a flat screen TV, a minibar, and air conditioning, and Park Hyatt Zanzibar makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including a concierge and room service. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.
Stone Town has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Lukmaan Restaurant, 6 Degrees South Grill and Wine Bar, and Emerson Spice, which are serving up some great dishes.
Plus, during your trip, don’t forget to check out some of the popular historic sites, such as Christ Church Cathedral and House of Wonders (Beit-el-Ajaib).
Park Hyatt Zanzibar looks forward to welcoming you on your visit to Stone Town.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Babysitting
Airport transportation
Parking
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Business Center with Internet Access
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
Afrikaans
Location
Full view
100Great for walkers
Grade: 100 out of 100
72Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
Contact
Shangani Street, Stone Town, Zanzibar City 4255 Tanzania
Getting there
Rental CarsSee all Stone Town rental cars
1238Reviews28Q+A100Room tips
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+1
We stayed at the lone Park Hyatt in all of Africa during our stay in Zanzibar. Not having many reference points it’s hard to judge by local standards but I can say the hotel was on average in line with the Park Hyatt brand but not in all aspects. We stayed in Park Suite which was very spacious (100 sqm), had 1.5 bath, a nice terrace overlooking the beach and seaviews, and had good quality of materials for example the floor tiles. However the room was not entirely great, there were some aspects lacking considering the PH brand, notably soundproofing was poor due to thin windows so we could hear everything going on outside the hotel including calls for prayer at 5am. Soundproofing from the inside was also weak and we could easily hear doors closing. Thankfully because our suite was at the end of a hallway the noise was more muted when being in the bedroom. The sofa in the living room did not look the most clean so we avoided it and on our first day the water flow in the suite was intermittent and would stop at regular intervals making a shower somewhat tedious. However once I mentioned the problem to staff the next morning, they fixed the issue while housekeeping cleaned the room. Bathroom toiletries were Le Labo Bergamote 22 as expected and were refilled regularly by housekeeping which did a good job exactly at the time we requested every day. The breakfast buffet was good with many dishes with some variation of a coconut sauce, including beans, sweet potatoes, bananas, and pumpkin. I also enjoyed the coconut water every morning. What lacked in this breakfast to be truly Park Hyatt standards was some kind of a la carte menu, which there was none if not counting made to order eggs which is a given. The restaurant was in an attractive venue with seating both indoors and outdoors above the beach. Similar to the restaurant, the hotel common areas looked great and I liked the historical nature of the hotel which used to be the palace for the Sultanate of Oman (the old wing of the hotel). They later built a more modern wing where our suite was located. The bar of the hotel was inviting, the library was quiet, and the high ceilings with sky lights near reception were impressive. Service was generally a strength at the hotel with various staff remembering our names and being very friendly when we walked by reception and at the front door. They were also more proactive than most hotels in suggesting half day tours from the hotel and talking about the history of Zanzibar and the various sites to visit, compared to other PHs some of which tend to be more reactive. Overall I found this PH to be good but short of being great, although considering the lack of local alternatives from international hotel chains (there are a couple of Double Tree hotels), I would return with no hesitation and I can recommend it.…
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
Hotel's Favorite
It was one of the best hotel experiences that I personally had in all my travels… the attention to detail, the customer service and overall feeling of being special just got us really enamores by this property and their team members. Even before check in the support and hospitality offered by Bakar and Gautam to make my friends 60th birthday be special was truly appreciated… Upon checking in we met this angel Lucy who took care of us in such a way that made us feel we were family and that you were meeting a family member after many years… her warmth her smile and her service during our entire stay was truly exceptional - the team at Park Hyatt understand the meaning of hospitality and truly embody this in taking care of us and other guests that we saw during the stay.. it was genuinely warm and kind and made the stay very very comfortable… I would come here again to experience this hospitality at its finest… The food is incredible especially the breakfast.. we took cooking classes that we enjoyed and feasted upon.. Beautiful location and in the midst of everything within walking distance made this place really convenient too… Definitely a place worth experiencing and A+ to the staff for providing the highest levels of service…
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Date of stay: March 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Park Hyatt Management, General Manager at Park Hyatt Zanzibar
Responded Mar 31, 2022
Dear Sameer, Thank you for such a delightful review after your recent stay with us. We are so glad that we the team was able to make your friends 60th birthday a memorable one We are so happy to read that you enjoyed your stay and enjoyed your experience, We take pride in giving outstanding service to every guest and we are overjoyed to receive your compliments and appreciation, here at Park Hyatt Zanzibar we strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated team. Thank you for your review and recommendation - we truly appreciate it. We look forward to welcoming you back to your home away from home Yours Sincerely Nicolas Cedro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So turns out this hotel is a UNESCO heritage site. It is in the middle of stone town, Zanzibar’s downtown and directly on the beach. You can directly take a boat to visit the islands on the West side ( prison island and Nakepunda). The staff , the food and the hotel architecture are out of this world. It is one of the best locations in Zanzibar to watch the sunset
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Park Hyatt Management, General Manager at Park Hyatt Zanzibar
Responded 5 days ago
Dear 501fathia, Thank you for your stay with us and for sharing your delightful and detailed review. We are so happy to read that you enjoyed your stay and enjoyed your whole experience at Park Hyatt Zanzibar UNESCO heritage site. We take pride in giving outstanding service to every guest and we are overjoyed to receive your compliments and appreciation, here at Park Hyatt Zanzibar we strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated team. Thank you for your review and recommendation - we truly appreciate it. We look forward to welcoming you back to your home away from home Yours Sincerely Nicolas Cedro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I enjoyed my stay at park Hyatt Zanzibar. Despite the fact that I didn’t have a booking prior to arrival, I was able to get a room to stay. The overall experience was great. Great ambience, hotel is by the beach front and facing the ocean. It is a great place if you want to explore Zanzibar and feel it’s tourism richness - in the center of Stone town and easy access to Prison island. I would love to return here. You have to be ready to budget some good money to stay here though.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Park Hyatt Management, General Manager at Park Hyatt Zanzibar
Responded 1 week ago
Dear Nomad293844122, Thank you for your stay with us and for sharing your delightful and detailed review. We are so happy to read that you enjoyed your stay and enjoyed your whole experience at Park Hyatt Zanzibar. We take pride in giving outstanding service to every guest and we are overjoyed to receive your compliments and appreciation, here at Park Hyatt Zanzibar we strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated team. Thank you for your review and recommendation - we truly appreciate it. We look forward to welcoming you back to your home away from home Yours Sincerely Nicolas Cedro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came here after our Safari in Kenya for some relaxation - This hotel is right on the beach in stonetown but is very relaxing The room is just awesome !! There are so many staff that you cant do you own toast at breakfast, but this can lead to some interesting very minor hiccups which actually add to the experience We had a very very small issue with the sink plug and the maintenance staff were there in under 5 mins !!! Super hotel with great staff - I don't want to leave
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Date of stay: September 2022
Value
Rooms
Service
Room Tip: I cant image they have bad rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Park Hyatt Management, General Manager at Park Hyatt Zanzibar
Responded 2 weeks ago
Dear 1BluePenguin, Thank you for your stay with us and for sharing your delightful and detailed review. We are so happy to read that you enjoyed your stay and enjoyed your whole experience at Park Hyatt Zanzibar. We take pride in giving outstanding service to every guest and we are overjoyed to receive your compliments and appreciation, here at Park Hyatt Zanzibar we strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated team. We are so happy to hear that our team was able to able to make your stay at the Park Hyatt Zanzibar a memorable one. Thank you for your review and recommendation - we truly appreciate it. We look forward to welcoming you back to your home away from home Yours Sincerely Nicolas Cedro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trust me when I tell you, there is no other place you will want to stay in all of Zanzibar than at Park Hyatt. Right from the minute you check into the hotel, the staff makes you feel right at home and are incredibly welcoming. The kindest and most helpful human beings you will ever meet, truly. Big shout out to Abdullah, Fawzi, Farah, Mohsin, Christopher, Joel, Paul, really everyone there for being such cool and nice people! The views are amazing. The food is so delicious. All of the drinks — from coffee to cocktails to mocktails — are all absolutely fantastic. The rooms are BREATHTAKING! We had such a beautiful time here. Guest experience is also so helpful if you’re looking to book any tours in Stone Town or other activities like the Blue Safari. Trust me, stay here. It’s worth every single penny. We want to come back soon!…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Park Hyatt Management, General Manager at Park Hyatt Zanzibar
Responded 2 weeks ago
Dear dannygh2391 Thank you for your stay with us and for sharing your delightful and detailed review. We are so happy to read that you enjoyed your stay and enjoyed your whole experience at Park Hyatt Zanzibar. Thank you for recognizing each and every detail of your stay from your check in to your check out and all the lovely details in between, We are humbled and truly appreciate it. We take pride in giving outstanding service to every guest and we are overjoyed to receive your compliments and appreciation, here at Park Hyatt Zanzibar we strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated team. We are so happy to hear that our team was able to make your holiday in Zanzibar a memorable one. Thank you for your review and recommendation - we truly appreciate it. We look forward to welcoming you back to your home away from home Yours Sincerely Nicolas Cedro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We loved the Hyatt! Staff was so very friendly and helpful, especially Fauzi ,Abdullah, Alfred and Taryn!! Always a smile on their face!! The hotel itself was gorgeous! Rooms were beautiful and comfortable! Buffet breakfast was delightful as well!! View of the ocean in the front and close to the tangled streets of Stone Town in the back!! Would stay here again in a heartbeat!! Thanks again for a most memorable stay! 😊
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Park Hyatt Management, General Manager at Park Hyatt Zanzibar
Responded 2 weeks ago
Dear N1660KTlisad, Thank you for your stay with us and for sharing your delightful and detailed review. We are so happy to read that you enjoyed your stay and enjoyed your whole experience at Park Hyatt Zanzibar. We take pride in giving outstanding service to every guest and we are overjoyed to receive your compliments and appreciation, here at Park Hyatt Zanzibar we strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated team. We are so happy to hear that our team was able to able to make your stay at the Park Hyatt Zanzibar a memorable one. Thank you for your review and recommendation - we truly appreciate it. We look forward to welcoming you back to your home away from home Yours Sincerely Nicolas Cedro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed three full days. Enjoyed our stay. Excellent quality rooms, facilities (gym). Pool with a fantastic view overlooking the pleasantly lively beach, harbor, and sunset. Excellent breakfast, in particular: pastries. Great service. Very accommodating. Lucy is a great Concierge; organized last-minute trips and met all our needs. Very courteous and attentive staff.
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Date of stay: September 2022
Value
Rooms
Service
Room Tip: Try to obtain a sea view room which should not only have nicer views and no direct 5 am weak up...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Park Hyatt Management, General Manager at Park Hyatt Zanzibar
Responded 2 weeks ago
Dear Rahel L, Thank you for your stay with us and for sharing your delightful and detailed review. We are so happy to read that you enjoyed your stay and enjoyed your whole experience at Park Hyatt Zanzibar. We take pride in giving outstanding service to every guest and we are overjoyed to receive your compliments and appreciation, here at Park Hyatt Zanzibar we strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated team. We are so happy to hear that Lucy was able to able to make your stay a memorable one. Thank you for your review and recommendation - we truly appreciate it. We look forward to welcoming you back to your home away from home Yours Sincerely Nicolas Cedro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros - great hotel architecture, close to stone town, nice views of the ocean Cons - Miscommunication with staff on so many levels. Asked for a simple bandaid when kid got hurt at pool - nothing delivered. Room service knocking on door repeatedly when clearly "Do not disturb" is active. Front desk also interrupting "Do not disturb" by blasting off through the room intercom unannounced asking when will we checkout especially when we were due to stay another night. Staff and concierge have to be reminded repeatedly for special occasion amenities (finally delivered on last evening of 3 night stay). You will be treated well if you are Caucasian, but inherent racism quite visible if you are a person of color. We are World of Hyatt members, and frequent travelers, but pretty disappointed by this hotel.…
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location. Not only central, but by the sea looking into the sunset. The overall standard of the hotel is luxurious, and it is undoubtedly the best hotel in Stonetown. With a price tag to match of course. The bedrooms are large and well provided and the public rooms are opulent. The staff are all happy and smiling and helpful. The food is great. One thing we were a bit cautious about was that the beach in front of the hotel is public. However we needn't have worried. We saw no signs of anyone being hassled at all. On the contrary, it was great to watch all the comings and goings with a sundowner. Would we stay here again? Unlikely that we will return to Zanzibar as the world is a big place etc, but if we did, we would definitely stay here.
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Park Hyatt Management, General Manager at Park Hyatt Zanzibar
Responded 3 weeks ago
Dear ClunkNebbermorth, Thank you for your stay with us and for sharing your delightful and detailed review. We are so happy to read that you enjoyed your stay and enjoyed your whole experience at Park Hyatt Zanzibar. We take pride in giving outstanding service to every guest and we are overjoyed to receive your compliments and appreciation, here at Park Hyatt Zanzibar we strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated team. We are so happy to hear that we were able to make your holiday in Zanzibar a memorable one. Thank you for your review and recommendation - we truly appreciate it. We look forward to welcoming you back to your home away from home Yours Sincerely Nicolas Cedro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$398 - $630 (Based on Average Rates for a Standard Room)
LOCATION
TanzaniaZanzibar ArchipelagoZanzibar IslandZanzibar CityStone Town
NUMBER OF ROOMS
67
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Claim Your Listing Frequently Asked Questions about Park Hyatt Zanzibar
Which popular attractions are close to Park Hyatt Zanzibar?
Nearby attractions include Aromas of Zanzibar (0.2 miles), The Coins Shop (0.2 miles), and Stone Town (0.3 miles).
What are some of the property amenities at Park Hyatt Zanzibar?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Park Hyatt Zanzibar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt Zanzibar?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Park Hyatt Zanzibar?
Conveniently located restaurants include Puzzle Coffee Shop, Taarab Restaurant, and Tea House Restaurant.
Are there opportunities to exercise at Park Hyatt Zanzibar?
Yes, guests have access to a pool and a fitness center during their stay.
Does Park Hyatt Zanzibar have airport transportation?
Yes, Park Hyatt Zanzibar offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Park Hyatt Zanzibar?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Hyatt Zanzibar offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Park Hyatt Zanzibar?
Many travelers enjoy visiting Christ Church Cathedral (0.4 miles), Mkunazini, Urban West, Zanzibar (0.4 miles), and House of Wonders (Beit-el-Ajaib) (0.2 miles).