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Kisiwa House

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Traveler (198)
Room & Suite (88)
Dining (20)
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Overview
  • Excellent57%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Reviews (372)
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176
84
23
9
1
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All reviewsrooftop restaurantstayed in a junior suitebeautiful hotelbreakfast and dinnertown hotelair conditioninglovely boutiquetop floorsuperb locationcentrally located in stone townold houserooms are spaciouspublic areasbreakfast was includedsunset drinksroom ratecentral location
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1 - 5 of 293 reviews
Reviewed 2 days ago via mobile

Chose this hotel following good reviews on tripadvisor however we were extremely disappointed. The building and rooms are lovely but the service was shocking. Our first night in the restaurant we waited two hours for our starter and then the menu for main course only...More

Thank Helen N
Response from KisiwaHouse, Manager at Kisiwa HouseResponded yesterday

Dear Helen, Thank you for staying with us. Your feedback is valuable to us and we ensure that we offer best of our services and hospitality to all our guests. We regret the inconveniences caused to you by these very unfortunate events during your stay...More

Reviewed 5 days ago

This is a quality hotel with a welcoming staff located in the Stone Town area. Our room was charming and spacious with a TV, refrigerator, coffee/tea maker and a big bathroom with toiletries, bathrobe, a shower and bathtub. Bottled water and free wi-fi comes with...More

Thank fccox11
Response from KisiwaHouse, Manager at Kisiwa HouseResponded yesterday

Dear Valued Guest, Thank you so much for sharing your great feedback regarding your stay at Kisiwa House! We appreciate you sharing your comments and we are happy to read that you found the hotel location and the service up to your expectation. It is...More

Reviewed 6 days ago

Our party of 4 stayed here one night before heading to our Zanzibar beach resort. The guest house is absolutely beautiful! Our rooms were huge, spotless and decorated beautifully. We loved the big shutters which they closed for you at night and the large bathroom....More

Thank travellivelearn
Response from KisiwaHouse, Manager at Kisiwa HouseResponded yesterday

Dear Guest, Thank you very much for taking your time to send us your positive feed back and I am glad you found in the Kisiwa House the quality of service to your expectations and I will be proud to convey your encouragement to all...More

Reviewed 2 weeks ago via mobile

Very nice central hotel staff were friendly and looking after us. Room is spacious and comfortable, nice terrace on the top with sea views.good quality breakfast with fresh ingredients. Steep staircase no lift

Thank francisco37gc
Response from KisiwaHouse, Manager at Kisiwa HouseResponded 2 weeks ago

Dear Guest, Thank you for the five star review! we are happy to hear from you and found the overall experience to your liking. We look forward to welcoming you back again to Kisiwa House in near future. Alifya Nizar & Team Kisiwa House

Reviewed April 21, 2018 via mobile

After visiting Stone Town on a previous vacation in 2014, and only exploring during the day, we thought to take the opportunity to spend one night in Stone Town on our recent trip before making our trip home. From our arrival to our departure we...More

Thank ClodaLikeSoda
Response from Kisiwa o, Resident Manager at Kisiwa HouseResponded April 26, 2018

Dear Guest Thankyou very much for this amazing and generous review, we appreciate the valuable time you have taken to write this review.I will share it with the entire Kisiwa team,your review will motivate us to work harder and perform better and make our guest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Airport Transportation
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room Service
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
$81 - $270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Stone Town
#6 Family Hotel in Stone Town
#7 Luxury Hotel in Stone Town
Room types
Suites, Non-Smoking Rooms
Details
Price range
$81 - $270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Stone Town
#6 Family Hotel in Stone Town
#7 Luxury Hotel in Stone Town
Room types
Suites, Non-Smoking Rooms
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Traveler (198)
Room & Suite (88)
Dining (20)
Family and Play Areas (2)
Questions & Answers
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Jennifer R
June 26, 2017|
Answer
Response from Travis B | Reviewed this property |
I had them meet us at the ferry terminal in Stone Town to drive us to their location. Just e-mail them directly, they are usually very responsive. The beauty (and frustration) of Stone Town is the winding narrow... More
1
Vote
Mike R
August 5, 2016|
Answer
Response from Kisiwa o | Property representative |
Dear Mike, Greetings from Kisiwa House, Thank you for choosing us. We do have availability in our all rooms categories on the requested dates. We can accommodate them in the same room in Sulaima Senior Suite, our rooms... More
0
Votes
jontymanu
September 12, 2014|
AnswerShow all 9 answers
Response from Lindy M | Reviewed this property |
No, I wouldn't recommend it. The stairs are steep and there is no lift.
0
Votes
Room Tips
"The room facing the laneways (or front of the building) was great as you could view the activity on the..."
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"Stay on a higher floor for less noise from the streets."
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"We stayed in nr 1 - close to the street and no steps to climb..the other rooms are mostly upstairs."
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"all the rooms are the same"
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