My wife and I stayed here for our last 2 nights in Zanzibar. We did not have much luggage so not a problem to walk from the taxi drop off through small lane to the hotel though it was in the middle of a thunderstorm so were soaked Hotel staff were very helpful and quickly took us to a large comfortable room with small balcony overlooking the pool area. The location was ideal as we could walk easily to most places in Stone Town. The food in the restaurant was very nice on the first night but service was chaotic on the second night and we had to wait over an hour for our food Though the cost was deducted from our final bill. We will probably stay at this hotel again on our next visit to Zanzibar
Pleasantly surprised by the hotel the rooms are very clean and the plumbing is good. You cannot park near the hotel so there is a walk with your luggage through the narrow streets but the driver escorted us. The reception staff were very helpful. We enjoyed the pool when we came back from our excursions. The restaurant was ok but the service slow.
I order food and I specified that I don’t want specific ingredients inside due to the fact that I’m allergic. I made sure that the waiter understood me. When I received my food after one hour, first of all it was cold and when I was about to eat I saw all the ingredients that I told him to remove .... when I called him and I showed him the food, his reaction was sorry I forgot to tell it to the chef ... the people that they work here and the service that they provide is simple atrocious !!!
This hotel provides phenomenal value for anyone looking to stay in Stonetown. Thankyou especially to the manager Salim, who provided unmatched service during our stay, and took care of our large group. The hotel has great breakfast service, a pool and shaded area, and great views of the rest of Stonetown. Most rooms have balconies as well. For those with mobility issues, there is an elevator, which was very helpful. As a side note, anyone complaining about this hotel is probably not a good hotel guest in general. I hope to visit again one day!
We have booked this hotel for its high rating and location wise, But what was not mentioned in the reviews I will do it now. Rooms are very clean, despite that.... 1- it’s located in a very noisy area where there is a children school right next to it with kids screaming from 7 am till late night. 2-the hotel is not accessible with taxi’s or car’s so u have to make your way walking to it with your bags. 3-we had a room in the 3rd floor and every morning we were hearing (rates or pigeons) running above the ceiling ofcourse thats plus the kids screaming in the morning. 4-internet is so slow (almost doesn’t exist ) so don’t expect much. 5-do not book a taxi or a car from the hotel because they charge almost twice the normal price, rather walk down the street towards the Freddy Mercury museum and u will find a lot of drivers wiling to take u anywhere across the island. Good luck.…