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Arabella Hotel & Spa

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Arabella Hotel & Spa
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688 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Cape Town, South Africa
1 review
5 of 5 stars Reviewed 3 days ago NEW

The room is of generous size. The views are beautiful and the sound of bird song will keep you enchanted for hours. There is a lot to keep you entertained from golfing to cycling if that is what you are looking for. For me it is all about the pool and relaxation.

Review collected in partnership with this hotel

Helpful?
Thank Jen S
Cape Town Central, South Africa
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Arabella Hotel & Spa is my kids favorite Hotel and because we always get upgraded it is becoming one of mine and wife's favorite as well. As a family we enjoy buffet breakfasts and the one at Arabella is quite special with something for everyone YUM!

Helpful?
Thank charleswQ7571CY
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I do not give 5 stars very easily but this hotel has earned it from the moment we walked through the door! We were treated like royalty on our honeymoon and everybody carried us on their hands. The room was fantastic and we had a great stay. We made use of the spa regularly which was terrific. Unfortunately I could... More 

Helpful?
Thank theot602
Cape Town, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We have visited here a number of times and have always thoroughly enjoyed it. Friendly staff, comfortable rooms, great lounge with majestic view for a relaxing evening and a terrific hot spa to start the day off. Added to that, a short drive to some of the best wine farms in South Africa to add value to an already lovely... More 

Helpful?
Thank DonUe
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our 4th stay at this lovely hotel. Beautiful view from our suite..huge balcony...overlooking the lagoon and golf course. Good service from friendly staff. Food good, pleasant surroundings and conveniently situated near to Hermanus and numerous wine farms! All in all a very pleasant experience. If you are a golfer...which we aren't....this is a golfer's dream!

Helpful?
Thank Emilymouse
Cape Town, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

Arabella is in a great location where the clean air makes for a refreshing experience when one takes in the majestic landscape surroundings. The spacious rooms are luxuriously furnished and the Arabella beds with its fluffy duvet is legendary. From the time you enter the revered facility, you'll find the staff welcoming and friendly. Meals offer excellent value, and the... More 

Review collected in partnership with this hotel

Helpful?
Thank Herman G
PRETORIA
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed every moment, I don't regret spending my money at arabella. infact I will be seeing them soon again, in my culture we say "intfo lemnadzi iyaphindvwa" which translate to "a nice thing deserves an encore"

Review collected in partnership with this hotel

Helpful?
Thank nervelicker
Cape Town, Western Cape, South Africa
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Arabella is just over an hour's drive from Cape Town and totally worth it. Location is blissful and the spa is amazing. The TEAM made us feel super welcome and had really outdone themselves. Service was excellent all round.

Review collected in partnership with this hotel

Helpful?
1 Thank Tesproos
Western Cape, South Africa
1 of 5 stars Reviewed 1 week ago

seems the spa needs a change ive been going there regularly and it pictures out that the spa manager is lacking in true passion and desire whether this is more on her personal life not sure but surely its a professional position and industry and should not be of any customers views sorry to say but i have heard the... More 

Helpful?
Thank hooch8669
Cape Town, South Africa
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Used to love this place. Was very depressed when Protea Hotel Group bought the property as assumed they would allow it to go into disrepair. Starwood was the original owner / management group and they kept standards high. Was hopeful when Marriott Group took over but here have been no improvements or upgrades in 8 years. Hydro spa closes at... More 

Helpful?
Thank johkollar
Helga H, Guest Relations Manager at Arabella Hotel & Spa, responded to this review

Dear johkollar Thank you for giving us your feedback after your recent stay at Arabella Hotel & Spa. Please accept our sincere apologies for not being able to live up to your expectations. Please be assured your feedback, especially related to the Spa and upkeep, have been discussed with the relevant departmental managers. Regards Helga Horn More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Arabella Hotel & Spa is situated just over an hour's drive from Cape Town, South Africa. The hotel delivers grandeur in design and style that pays homage to the rare beauty that surrounds it. Luminous colours, soaring wooden beam ceilings and unique designs welcome you while attentive and gracious service enhances the experience of complete comfort and warmth. As you are surrounded by the majestic Kogelberg Mountains and bordered by the vast Bot River Lagoon, indulge in a sensory experience that will leave you with treasured memories. Savour the beautiful aromas of fresh salty sea air and fynbos; distinctive sounds of exotic birdlife and enriching sights of emblematic green mountains and sparkling waters that meet an indigo sky. The Arabella Golf Course stretches through Rolling fairways, deceptive bunkers and challenging water traps await you in this golfer’s paradise. You may get distracted by the Bot River Lagoon and indigenous wild flowers, so concentration is a necessity. Your stay would not be complete without a visit to the Arabella Spa. This glorious retreat captures the essence of luxury, privacy and rejuvenation that is at the heart of your stay. Beyond this blissful escape, the destination offers a number of activities to guide you on your path towards complete relaxation. Explore the Overberg with its magnificent charms and treasures that await you. Be enriched by exciting quad bike rides, kayaking expeditions at sea and lazy horseback rides while golden shores and serene Botanical Gardens will leave you in awe of its unspoilt beauty. A valley of vineyards and wine and historic museums invite you to absorb the town's legacy; magnificent hiking and mountain biking trails and captivating boat rides with the ocean's big 5 will leave you inspired. ... more   less 

Additional Information about Arabella Hotel & Spa

Address: R44 Arabella Country Estate, Kleinmond 7195, South Africa
Location: South Africa > Western Cape > Overberg District > Kleinmond
Price Range: $137 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Arabella Hotel & Spa 5*
Number of rooms: 145
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Also Known As:
Arabella Hotel Hermanus
Arabella Western Cape Hotel
Arabella Western Cape Hermanus
Western Cape Spa
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