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Visited over mothers day weekend. Disappointed with the smell of the bathroom, like it hasnt been cleaned properly or the drains needed a clean.
As usual their breakfast was a winner. Their restaurant menu needs an update in my opinion.
Made use of the spa,...More
We used to come to Arabella at least twice a year in the past, but noticed about 2 years ago that the hotel was going downhill. So we were really hoping that the hotel and service would have improved in the past two years. Wrong!...More
Response from General_Manager_AHS, Executive Assistant at African Pride Arabella Hotel & SpaResponded 1 week ago
Firstly I would like to thank you for taking the time to advise us of your recent stay at Arabella Hotel & Spa. It is through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the...More
We were guests at this beautifully planned venue which included accommodation for two nights. The rooms were spacious and staff throughout the weekend were attentive. On my previous visits the food was average however for this event it was excellent.
This hotel was clean and spacious, set off in it's own little golf compound. It was relaxing with some African decorating touches. We stayed here for my husband's work and enjoyed day wine trips in the area, which was an hour or so away. Definitely...More
Came from Dubai to visit my parents and decided to stay at the Arabella. Its was amazing every moment.
We had pre dinner drinks at the bar Abby or Amber Jean the bar manager was amazing very polite and great company.
Then headed down to...More