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Mercure Suites Bedfordview

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205 Reviews from our TripAdvisor Community

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Showing 123: English reviews
London, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I've been staying at this hotel for many years. Very secure complex, opposite East Gate Mall which has many shops and restaurants only five minutes walk in to the foodcourt. Rooms were great as 2 double rooms (expect to pay about R1200 per night) separate space for open plan lounge, dining room, and kitchen. Rooms are nice and clean, updated... More 

Helpful?
Thank Hamza L
ADuPlessis, General Manager at Mercure Suites Bedfordview, responded to this review

Dear Hamza Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence We appreciate your... More 

Lucknow, India
Level Contributor
14 reviews
6 hotel reviews
4 of 5 stars Reviewed July 23, 2016

stayed at this property in June 2016 with my wife.The Hotel is opposite the East Gate Mall which offers a lot of dining options.Rooms here are well furbished and well equipped and the hotel I would say offers great value for money.the staff is very helpful

Helpful?
Thank sureshdanani
ADuPlessis, General Manager at Mercure Suites Bedfordview, responded to this review

Dear Suresh Thank You for sharing your experience on Tripadvisor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your... More 

Lusaka
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 6, 2016 via mobile

I was staying here for the first time, I did not mind much about the hotel as it was a night stop. The place is secure, but not very comfortable. The location is excellent for shopping, across the road is the Eastgate Mall and there is lots of restaurants to eat from. The Internet connection was not great in room... More 

Helpful?
Thank loriegrey
2 reviews
4 of 5 stars Reviewed June 10, 2016

Nice and clean hotel apartment, for sure we would like an update, and that upsdate includes a shower instead of a bath. Rooms are comfortable and large enough. the only thing is that we have to ask for pans etc..otherwise we find the necessary equipment for drinking a coffee or beer on the terrace.

Helpful?
Thank Estrella O
Elma2919, General Manager at Mercure Suites Bedfordview, responded to this review

Dear Estrella, Thank you very much for your feedback regarding your stay with us. We are very pleased to hear that we have been able to turn you into one of our loyal Guests at Mercure Bedfordview Hotel. Thank you for your kind recommendations of our services and facilities and for sharing this with the TripAdvisor community... We look forward... More 

Cape Town, South Africa
2 reviews
1 of 5 stars Reviewed May 23, 2016

This was an absolutely terrible experience poor facilities. Old run down furniture. No shower only a bath.and they do not cater for Halaal breakfasts. The check out took so long I even went for breakfast in-between and the receptions was still not ready with my check out.

Helpful?
Thank ismaeelm2016
Elma2919, General Manager at Mercure Suites Bedfordview, responded to this review

Dear Ismaeelm, Thank you for taking the time to tell us about your experience at the Mercure Suites Bedfordview. Please allow me to express my sincerest apologies for the inconvenienced caused and that your experience not met your expectations It is regrettable that we could not have been remedied during your stay, as we do have rooms where the bath... More 

Travelers are raving about these Germiston hotels

St Peter Port, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 11, 2016

Check in was slightly offhand and we were not offered a room upgrade. We asked about a late checkout but were told we would have to ask in the morning - not as per the member benefits. They also could not find a free drinks voucher (usual for Gold or Platinum members). It was delivered to our room but as... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank s3aview5
Elma2919, General Manager at Mercure Suites Bedfordview, responded to this review

Dear Valued LeClub Member, Thank you kindly for your feedback regarding your stay with us. Please allow me to express my sincerest apologies for the inconvenienced caused during your stay with us, as a result of service related issues. I can assure you that we strive to deliver prompt and professional services all around and ensuring that our loyalty club... More 

SOUTH AFRICA
Level Contributor
106 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed April 3, 2016

Really comfortable with all the amenities so close to our meetings ... Rooms are so spacious and comfortable So easy to find central so close to the mall . ..staff so friendly clean and tidy Check in was so quick and so peaceful after a long haul flighr

Helpful?
Thank Lutchmee M
Elma2919, General Manager at Mercure Suites Bedfordview, responded to this review

Dear Lutchmee, Thank you very much for your feedback regarding your stay with us. We are very pleased to hear that we have been able to turn you into one of our loyal Guests at Mercure Bedfordview Hotel. Thank you for your kind recommendations of our services and facilities and for sharing this with the TripAdvisor community... We look forward... More 

Durban
Level Contributor
93 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed March 6, 2016

I will quote what another traveller wrote as it is the truth: "This place needs a lot of attention. It is old, run down, dirty and very outdated. Mercure brings you back to the '90s with only 250MB of WiFi per day included." Filthy chairs, noisy and inefficient aircon. 2 forks and 2 spoons and one knife and one wooden... More 

Helpful?
Thank kuzak
Elma2919, General Manager at Mercure Suites Bedfordview, responded to this review

Dear Kuzak, Thank you for providing us with your honest and constructive feedback regarding your stay with us. I am extremely disappointed to hear that your stay did not live up to your expectations. Please allow me to express my sincerest apologies for the inconvenience caused. It is regrettable that these unfortunate incidents could not have been remedied during your... More 

Bangkok, Thailand
Level Contributor
101 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed February 26, 2016

The Hotel is located not too far from the International Airport. Hotel is Motel style, each apartment has a parking lot in front of the house. Rooms are clean but without any luxury. Basic equiped. Internet very slow - not up to standard. Check in staff at the front desk is very friendly. Service staff at Breakfast very unfriendly. Do... More 

Helpful?
Thank Friedrch M
Elma2919, General Manager at Mercure Suites Bedfordview, responded to this review

Dear Friedrich, Thank you kindly for your feedback regarding your stay with us. Please allow me to express my sincerest apologies for the inconvenienced caused regarding the WiFi service. We are currently in the process reviewing this service with our service provider. The service delivery from the Restaurant staff is unacceptable and will be dealt with in a serious manner.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Fair Trade in Tourism South Africa welcomed the Mercure Hotel Bedfordview as the first Fair Trade certified city-based business hotel in the world. The hotel stands out for exemplary labour standards, environmental policies and commitment to water awareness, energy management and waste recycling and for its comprehensive HIV AIDS program. The hotel is located in an exclusive residential suburb directly opposite Eastgate Shopping and Entertainment Centre, 8 km from OR Tambo International Airport. ... more   less 

Additional Information about Mercure Suites Bedfordview

Address: 33 Bradford Road | PO Box 75825, Gardenview, Germiston 2007, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Germiston
Price Range: $55 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Suites Bedfordview 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Mercure Suites Bedfordview Hotel Bedfordview
Mercure Hotel Bedfordview
Mercure Hotel Johannesburg
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