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Comfort Inn & Suites

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Comfort Inn & Suites
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305 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Bordentown, New Jersey
Level Contributor
122 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 weeks ago via mobile

My family and I drove up from NJ after work for a real estate closing in Watertown and stayed at the newly renovated Comfort Inn. We knew we'd arrive late and figured why bother spending a lot on a hotel. A priority for the kids is always a pool, and the one at the hotel was very nice. The room... More 

Helpful?
Thank Dakaran
Brockville, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

Booked a suite after hearing that as long as you paid with cash.....Canadian $$ at par.Very reasonable price and suite was very nice with ample space. Free breakfasts, with plenty of variety....reservation staff were very accommodating and probably displayed the best customer service at any chain hotel, we have stayed at. The ONLY constructive comment I can add is PLEASE... More 

Helpful?
Thank thriftylil
Perth, ON
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 weeks ago via mobile

The suite was HUGE and a really good value if it wasn't for the fact that you were hit with a strong, stale cigarette smell when you walked in to our room. For non-smokers it was pretty obvious it used to be a smoking room which was converted to a non-smoking room without many updates and therefore the smoke smell... More 

Helpful?
Thank Queensjad
Oshawa, Canada
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago via mobile

We booked in without a reservation. The room was clean and very well appointed. We enjoyed the complimentary breakfast, though the coffee could have been hotter. Staff were friendly and helpful. The rate was excellent. We will definitely plan on staying here again. The hotel is well off Interstate 81. Quiet and restful.

Helpful?
Thank Keith E
Ottawa, Ontario
Level Contributor
123 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed October 23, 2016

This was our 2nd time staying here. Check in was fast & friendly. There were welcome cookies in the lobby when we checked in. Room was spacious, clean & relatively quiet. Pillows were a bit soft for us but that's a matter of preference. Ample breakfast.

Helpful?
Thank penguinlady59
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Dear penguinlady59, Thank you so much for choosing to review your stay. Your assessment of your stay with us is spot on and we are so grateful to learn your thoughts. Anytime a guest leaves us feedback it allows us such a splendid opportunity that can come from no other source. Thank you for allowing us this chance to grow.... More 

London, Canada
1 review
Reviewed October 23, 2016

Our room was spacious, and very clean. The service was outstanding, we couldn't have asked for a better place to stay. The continental breakfast was amazing, there was so much food, and something for everyone. The price couldn't be beat either. Again, the staff was amazing. We look forward to staying here again in the near future.

Helpful?
Thank colend33
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hey there colend33! Thank you for sharing your thoughts about your stay with us. It is our goal to provide all of our guests with and "amazing" stay experience. Learning from our guests when we have succeeded in reaching that goal is so rewarding. We truly appreciate your feedback it goes a long way in helping our staff connect their... More 

Malone
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 20, 2016

This was a fantastic hotel. My room was immaculately clean and the king size bed very comfortable. Having a mini-fridge and a microwave in the room was a very nice convenience. The wireless connectivity was fast and I never experienced any difficulty losing/dropping the signal. The staff was courteous and efficient. I frequently travel to Watertown and will definitely use... More 

Helpful?
1 Thank Plattcop
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi Plattcop, It is so great to hear from you about your recent stay! Our staff is so grateful for the positive feedback, knowing how much you enjoyed your stay makes them enjoy their work so much more. We can't wait to have the opportunity to be of service to you again. We hope to see you back with us... More 

Burlington , Ontario, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 17, 2016

We really enjoyed our stay at this Comfort Inn. Room was very clean and everything was what one would expect . The breakfast was more than sufficient , with both hot and cold items available....Mathew at the front desk is very efficient and helpful.

Helpful?
Thank John D
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi John D, Thank you for taking the time not only to write a review of your stay with us but also to mention Matthew by name. Our staff takes great pride in their work, so to recognized by a guest for their efforts is a huge reward. We sincerely appreciate your comments about your room and the breakfast. We... More 

Flushing, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 15, 2016 via mobile

Very clean. Remolded about 3 years ago and looks brand new. Matthew gave us great service at the front desk and was very helpful wirh dinner suggestions. Shuttle picked us up and dropped us off at the airport.

Helpful?
Thank Eric J
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the review Eric J! We are pleased that Matthew was able to provide you with such good service. It is a goal our entire staff strives for. Thank you for recognizing him by name. We look forward to being of service to you again in the future. Thank you again. More 

Level Contributor
3 reviews
Reviewed October 12, 2016

Room was fine. Location good. Stopover on our way somewhere else. Close to highway. Shopping and other amenities near by. The self-serve breakfast was awesome and open at 6am so perfect for early start back on the road. Pool was a bit small and a little disappointing for the kids. Weight room available. Wifi service was a bit of a... More 

Helpful?
Thank Tina Y
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi Tina Y, Thank you for reviewing your stay with us. We hope to be able to accommodate your family in the future. See you then! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Comfort Inn & Suites

Address: 110 Commerce Park Drive, Routes 81 & 3, Watertown, NY 13601
Location: United States > New York > Watertown
Price Range: $73 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 135
Reservation Options:
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Also Known As:
Comfort Hotel Watertown
Comfort Inn And Suites
Days Inn Watertown
Watertown Days Inn
Hotel Style:
#5 Family Hotel in Watertown
#5 Business Hotel in Watertown
#5 Romantic Hotel in Watertown
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn & Suites staff and other travelers.
9 questions
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See all questions (9)

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A floor facing the back of the building....at the front the big tour buses pick up guests early in the morning and it's noisy.”
 of 5 bubbles maryasab, Oct 9, 2016 | Read review
“Shop for rates, Got this pet friendly room w/ King Bed Suite at $74 a night vs hotel rate of $139 (just $25 for our pet for entire stay).”
 of 5 bubbles jest957, Sep 26, 2016 | Read review
“Book on corporate web-site for points towards free night(s). Ask for floor with ice maker.”
 of 5 bubbles NorJon713, Sep 21, 2016 | Read review
“Elevators have loud chimes and the ice machines are quite loud , a room far them would be best.”
  • Behind bed
  • Shower vent
  • A/C
  • Behind bed
  • Lamp shade
 of 5 bubbles 979PeterC979, Aug 29, 2016 | Read review
“upper floor rooms have a nice view of Watertown .”
 of 5 bubbles ZOSOLZ, Jul 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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