We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

360 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 353: English reviews
Long Island
Level Contributor
395 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
5 of 5 stars Reviewed yesterday NEW

A hotel right off the interstate is a double edged sword. It is easy to find but once you get there, the rooms can be quite noisy from the highway traffic. We made sure our room was on a high floor facing the mall and not the highway. The check-in was effortless and professional. Our room was functional, clean and... More 

Helpful?
Thank RoadMaven
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had stayed at this property many times and always enjoy it. Once we tried the Hilton next door and it was TERRIBLE (would never go back there again!) Stay are always lovely and the rooms and beds are great! With falling CDN dollar the CDN currency at parr is a nice bonus when you pay in CDN cash!

Helpful?
Thank R1333LAdavidd
Gananoque
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From check-in to check-out, the service was exceptional. We had booked online with Hotel.com( really by accident) and they booked us in Watertown Wisconsin instead of New York. Imagine our disappointment when we arrived. ☹️ Enter Sam, front desk staff member. She was terrific, helping me to deal with Hotels.com and booking us into a room at a much better... More 

Helpful?
1 Thank Nancy L
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Wonderful face across the board. Nice location just off Interstate 81. Great access to Thousand Islands. Good restaurants with a wide range of options and prices. The rooms were clean; upper floors are renovated and the rest are on the way. Good breakfast buffet that was well maintained on a very busy weekend! I will stay again if I need... More 

Helpful?
Thank Florence (Lori) K
Level Contributor
67 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We are traveling with friends and we all agreed the hotel merits a stay. The rooms were clean and quiet, the staff was friendly and the location was great. We were able to find a great restaurant nearby. When we swing back this way we will definitely stay here again.

Helpful?
Thank Lee J
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Awesome front desk staff. Comfortable room. Checked in and got upgraded to suite. Great location right off I81 and close to major shopping and eating. Great, will definitely stay here again. Comfortable pool area.

Helpful?
Thank joeorourke
Cobourg, Canada
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently stayed during a cross border shopping trip, very clean and modern with free wi fi, great location with dining within walking distance, close for shopping and just off the main highway, would stay again.

Helpful?
Thank Joe H
new york
Level Contributor
175 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived at this Watertown hotel on our way back into the USA from Quebec City. We were staying only one night. When we arrived, around 3 p.m., the only room that was available with a King bed, which is what we reserved ahead of time, was on the first floor. We were asked, by a very friendly clerk at... More 

Helpful?
Thank newyork145_9
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 15, 2016

Very nice staff, helpful, and pleasant on the 2 occasions I've stayed there in the past 3 months. Great Canadian at par deal (cash or debit only) when I stayed there. Breakfast is what you might expect....ok. Pool is small but still fun for kids. Very convenient to the Salmon Run mall and to the highway. Stayed in a room... More 

Helpful?
Thank Peter J
Ithaca, New York
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 6, 2016

We were only here for one nite, arriving after 8 on a Friday nite. We were greeted by the staff on duty who weer very pleasant. Our room was great. the bed was super comfortable- the best sleep we have gotten in awhile. The location is extremely convenient to Route 81 and there are a lot of food options in... More 

Helpful?
1 Thank Suzanne H
Questions? Get answers from hotel staff and past guests. Ask a question

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (16)
Viewed
Room/Suite (8)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
View from Room (2)
Viewed
0:30
Videos (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (92)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (26)
Viewed
Business Center/Function Rooms (4)
Viewed
Pool/Beach Area (8)
Viewed
Dining (8)
Viewed
View from Room (1)
Viewed
Other (28)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Watertown
0.1 mi away
Hilton Garden Inn Watertown/Thousand Islands
0.3 mi away
Hampton Inn Watertown
Hampton Inn Watertown
#2 of 16 in Watertown
4.5 of 5 stars 565 reviews
0.4 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#5 of 16 in Watertown
4.0 of 5 stars 268 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Fairfield Inn & Suites Watertown Thousand Islands
1.8 mi away
BEST WESTERN Watertown Fort Drum
0.4 mi away
Ramada Watertown
Ramada Watertown
#7 of 16 in Watertown
3.5 of 5 stars 817 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites - Watertown, New York is where great experiences begin at the gateway to the 1000 Islands. We are in the heart of the Watertown, NY shopping district and located near exit 45 just off of I-81. The area's finest attractions, including Boldt Castle, Sackets Harbor and the St. Lawrence River, many local businesses & Fort Drum are just minutes away. Our plaza includes Ruby Tuesdays, Starbucks, Buffalo Wild Wings, Ponderosa, Chipotle, Five Guys, Moe's, Cold Stone Creamery, Planet Fitness, Dollar General and a liquor store. Stay Smart with free wireless & wired high speed internet access, free local phone calls, High Def TV & a guest business center. Begin your day with our complimentary Express Start Breakfast that includes hot items daily including pancakes and as always our signature cinnamon rolls. If you're on the run, pre-order a breakfast-to-go bag. Our Smart Roast 100% Arabica coffee is available 24 hours in our Great Room. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

Address: 1290 Arsenal Street, Suite 1, Watertown, NY 13601-2294
Location: United States > New York > Watertown
Price Range: $106 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Watertown-Thousand Islands 2.5*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, IHG, Hotels.com, getaroom.com, Priceline, Odigeo and Travelocity so you can book your Holiday Inn Express Hotel & Suites Watertown-Thousand Islands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Watertown-Thousand Islands
Holiday Inn Express Hotel & Suites Watertown-1000 Islands
Holiday Inn Express Watertown
Holiday Inn Watertown
Watertown Holiday Inn
Hotel Style:
#4 Business Hotel in Watertown
#4 Family Hotel in Watertown
#4 Romantic Hotel in Watertown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay