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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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369 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Level Contributor
108 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for two nights as part of our trip to see the Thousand Islands and Seaway. We are so glad we did. We got a great welcome from Sam on the front desk who carried out a quick, efficient check in. We got recommendations and coupons for local eateries, fresh cookies and a summary of all... More 

Helpful?
Thank jgatsby
Brookhaven, New York
2 reviews
4 of 5 stars Reviewed yesterday NEW

I stay here every other year while in Watertown for business. It is right off I-81 and it is quiet as well as clean. The rooms are spacious and well appointed, the breakfast is convenient and the staff are very helpful.

Helpful?
Thank jenen91011
Trumbull County, Ohio
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

We stopped here on our way to Montreal. The front desk staff was very friendly, greeting us promptly as we walked through the door. They offered us cookies and ice cream. What a nice treat. The room was clean and stocked with all of the essentials. The bed was very comfortable and the shower hot. While we were adjacent to... More 

Helpful?
Thank Charles M
Brooklyn, New York
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Convenient location close to I81,clean modern room, many amenities with many dining locations in area. The complimentary breakfast was quite good with 24 hr provision for coffee or tea. Very friendly staff; We would stay again on our next trip to Watertown.

Helpful?
Thank John C
Ottawa, Canada
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This hotel is in desperate need of an update. The wallpaper is filthy/stained and is literally peeling off the walls. Very dark drab rooms. Glad we didn't spend much time inside. Only positive was that it was one of the most comfortable hotel beds I've ever slept in... so that was a bonus.

Helpful?
Thank lisalisa114
Brossard, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

checked in for two nights in a king suite. Very clean, Staff goes out of the way to made you feel at home. Good breakfast, very friendly staff. close to shopping and restaurants. will stay here again.

Helpful?
Thank Richard Z
Harrisburg, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a great experience. The staff was friendly and helpful. The breakfast was plentiful and tasty. The rooms were lovely and clean. I appreciated the large bathroom so both of of could use it at the same time. The bed was more comfortable than mine at home. I wanted to stay longer, and that is usually not the case... More 

Helpful?
Thank donnadavidh2016
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was very clean, right off of I-81, plenty of places to eat nearby and the staff was amazing! Sam, at the front desk, was a sweetheart. She made us feel welcomed and treated us like family. Lavelle (not sure if that's how you spell it, sorry) was also friendly and welcoming. I think they went out of their... More 

Helpful?
Thank Maureen K
Medford, New Jersey
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I visit once a year for work. The hotel was under construction doing upgrades. Wow it worked room was clean and comfortable. The bed is soft and comfortable. Lighting in the room was good and WIFi was the biggest improvement. High Speed no lag. Good selection of channels on TV and clear.

Helpful?
Thank James M
Long Island
Level Contributor
397 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
5 of 5 stars Reviewed August 23, 2016

A hotel right off the interstate is a double edged sword. It is easy to find but once you get there, the rooms can be quite noisy from the highway traffic. We made sure our room was on a high floor facing the mall and not the highway. The check-in was effortless and professional. Our room was functional, clean and... More 

Helpful?
Thank RoadMaven
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites - Watertown, New York is where great experiences begin at the gateway to the 1000 Islands. We are in the heart of the Watertown, NY shopping district and located near exit 45 just off of I-81. The area's finest attractions, including Boldt Castle, Sackets Harbor and the St. Lawrence River, many local businesses & Fort Drum are just minutes away. Our plaza includes Ruby Tuesdays, Starbucks, Buffalo Wild Wings, Ponderosa, Chipotle, Five Guys, Moe's, Cold Stone Creamery, Planet Fitness, Dollar General and a liquor store. Stay Smart with free wireless & wired high speed internet access, free local phone calls, High Def TV & a guest business center. Begin your day with our complimentary Express Start Breakfast that includes hot items daily including pancakes and as always our signature cinnamon rolls. If you're on the run, pre-order a breakfast-to-go bag. Our Smart Roast 100% Arabica coffee is available 24 hours in our Great Room. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

Address: 1290 Arsenal Street, Suite 1, Watertown, NY 13601-2294
Location: United States > New York > Watertown
Price Range: $105 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Watertown-Thousand Islands 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Watertown-Thousand Islands
Holiday Inn Express Hotel & Suites Watertown-1000 Islands
Holiday Inn Express Watertown
Holiday Inn Watertown
Watertown Holiday Inn
Hotel Style:
#4 Business Hotel in Watertown
#4 Romantic Hotel in Watertown
#4 Family Hotel in Watertown
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