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Fairfield Inn & Suites Watertown Thousand Islands

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Fairfield Inn & Suites Watertown Thousand Islands
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252 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We reserved a one bedroom suite with extra towels and a roll-away bed for our party of six (2 adults and 4 kids) noted on the reservation. When we arrived, none of our advance requests had been taken care of. I assumed a one bedroom suite would actually have a separate bedroom with a door that closed but this room... More 

Helpful?
Thank TravelingMamaGlv
Andrea C, General Manager at Fairfield Inn & Suites Watertown Thousand Islands, responded to this review

TravelingMamaGlv, thank you for your review of our hotel. Although you enjoyed the beds and the breakfast, we fell short on your arrival. Most locations in this area do not have a door that separates the two rooms, but an archway with a walk through. As for the requests in advance, I would like to know how your reservation was... More 

Pottstown, Pennsylvania
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We found this place at the last minute. Very clean. Nice folks at the front desk. They suggested some late night food. The room was perfect. The breakfast was free and better than most. We have no complaints about this property, and it was only 10,000 rewards points!

Helpful?
Thank Jim K
Blossvale, New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've stayed at this hotel multiple times and find it to be a good value for the money. Check in is efficient and friendly. Everything in the rooms that I've stayed in works efficiently and quietly( like the A/C and heat). It's conveniently located to a couple of good restaurants where I have entertained customers.

Helpful?
Thank frankwalters
New York
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Recently stayed at the Fairfield Inn & Suites in Watertown while in the area for business. Check-in was efficient and a breeze. Due to a malfunctioning refrigerator, I had to change rooms late at night. Brianna was extremely pleasant and helpful in getting me a new room (on the same floor so I didn't have to go too far) and... More 

Helpful?
Thank schnauzermom05
Ontario, Canada
Level Contributor
175 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in was quick! Juan did an amazing job responding to our specific needs. Room was flawless, everything was perfect and organized. Beds were comfy, cozy lights. Brianna was pleasant with all our questions on local attractions. Brittany said goodbye with a great smile. Thank you, Fairfield Watertown, we will definitely come back!

Helpful?
Thank Cecille C
Watertown, New York
Level Contributor
106 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed 2 nights as we got ready to depart Ft Drum. We requested a late checkout and the staff was very accommodating. I loved the 7 foot shower head height. It is so nice when I don't have to duck. Having two high chairs in the dining area was nice since we needed both of them.... More 

Helpful?
Thank Michael L
VAUGHAN, ONTARIO
Level Contributor
99 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is my 2nd review of this hotel... sorry but this one is not so good! First off I requested top floor through on line booking. Was given a 2nd floor when I checked in and no explanation by the lady at desk on Aug/3rd... when I asked about it I was simply told "no top floor available". This was... More 

Helpful?
Thank Leafs_Country
Andrea C, General Manager at Fairfield Inn & Suites Watertown Thousand Islands, responded to this review

Leafs_Country, thank you for taking the time to review our hotel. We sincerely apologize that you were not able to get the floor that you requested. We do our best to make sure all of our guests receive their requests, but we were sold out that night and unfortunately the 4th floor was full. During the week most of our... More 

Richmond, Virginia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Fairfield Inn is the place to stay in Watertown, excellent staff, super nice rooms & a great breakfast. Close to everything (you can walk to restaurants), mall & shopping nearby, fitness center & indoor pool. No complaints from my crew after 4 weeks!

Helpful?
Thank Carl D
Lauderdale by the Sea, Florida
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for two days and wish we could have stayed longer. Quiet location with several restaurants nearby. Our room was very very clean with evidence that the entire hotel is being kept as clean. Great staff, including Jeremy, who was polishing the inside of the elevators. This is a gem in the Marriott chain.

Helpful?
Thank James S
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Not a negative here. A warm welcome, it shines! The lovely lady that took our booking at front desk was very helpful. We were looking for good quality food fare and with her recommendation and along with a business card was a complimentary drink at Sboro's. For a four year old hotel it showed no weariness. Our room was spotless... More 

Helpful?
Thank Denmar7
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Only Fairfield Inn & Suites by Marriott® gives you confidence that your trip will be a success because we consistently deliver a hotel experience that's just right. We provide you with just what you need, and skip what you don't, so travel is easy and productive. Our knowledgeable and courteous staff is available to help 24 hours a day. Take advantage of our complimentary amenities at every Fairfield Inn & Suites, including breakfast, in-room high-speed Internet and Wi-Fi in the lobby. Enjoy comfortable and spacious guest rooms that allow you to work and relax. Relax and unwind with our plush mattresses and fluffy pillows. Or work off some steam in our pool and exercise room. Whether you're traveling for business or pleasure, Fairfield Inn & Suites provides everything you need to make the most out of your stay. Great value and great service, all backed by a name you can believe in: Marriott. ... more   less 

Additional Information about Fairfield Inn & Suites Watertown Thousand Islands

Address: 250 Commerce Park Dr, Watertown, NY 13601-2299
Location: United States > New York > Watertown
Price Range: $130 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Watertown Thousand Islands 2.5*
Number of rooms: 103
Reservation Options:
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Hotel Style:
#1 Family Hotel in Watertown
#2 Business Hotel in Watertown
#2 Romantic Hotel in Watertown
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