We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hilton Garden Inn Watertown/Thousand Islands

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hilton Garden Inn Watertown\/Thousand Islands
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

709 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 702: English reviews
KINGSTON
Reviewed yesterday NEW

I cannot say enough about how nice this hotel is. The staff were consistently cheerful. Every time we walked by the front desk, or passed an employee in the halls, they were pleasant and respectful. They also got along with each other well, which is also nice to see. JoJo was especially note worthy. She checked us in and made...

 Report
Helpful?
Thank ELIZABETH B
Andover, Ohio
Reviewed yesterday NEW

Rooms were very clean and there is plenty of room. Staff was very quick to accommodate us. Pool and hot tub are very inviting, with towels provided so you don't need to use your room towels. Only complaint is that for the amount you spend to stay in this hotel, a complimentary breakfast would be a nice change or update...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank erinbY3047LV
Albany, New York
Reviewed 2 days ago NEWvia mobile

I stay at Hilton's all the time and so of course when I knew I was heading to the town of Watertow, NY that I would choose the Hilton Garden Inn. As soon as I came in JoJo was at the front desk and was very welcoming. I had just driven about four hours so I was ready to get...

 Report
Helpful?
Thank bradleya506
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for your recent review of your stay with us at the HGI Watertown/1000 Islands. JoJo is a true asset to our team. She is always very understanding of our guests and their needs. I will give her a complimentary lunch for going above and beyond for you and mention that it is from you and your review. Please...

Watertown, United States
Reviewed 1 week ago

My wife and I booked a room (Jacuzzi suite) with Hilton Garden Inn because of its proximity to a wedding we were attending. By accident, we ended up in the cleanest, friendliest hotel with the best accommodations. And the price was very reasonable. The experience made us never want to stay anywhere else. Will look to book with Hilton for...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank 643codyh
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for taking the time to write a review on your recent stay with us at the Hilton Garden Inn Watertown/1000 Islands. We appreciate your choosing us for your hotel of choice and very pleased to hear you enjoyed your stay. Kindest Regards, Jody Pettit, GM

Ottawa, Canada
Reviewed 2 weeks ago

If you want a getaway that's not going to break the bank with the high Canadian Exchange rate this is the one. Last time we stayed at the Holiday Inn Express next door and had a great time and this time we upped it a bit to stay at the Hilton Garden Inn after learning it's the same owner and...

 Report
Helpful?
Thank PamPamTam
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for taking the time to write a review on your recent stay with us at the Hilton Garden Inn Watertown/1000 Islands. We appreciate your choosing us for your hotel of choice and very pleased to hear you enjoyed your stay. Kindest Regards, Jody Pettit, GM

Toronto, Canada
Reviewed 2 weeks ago

We were supposed to be stopping in Watertown for a quick shop before heading back north to Canada after 3 weeks away. Huge lake effect snow storm struck the area just before we arrived and after some assistance from a local restaurant they put us in touch with this hotel. Arrived at 11am which wasn't an issue with the staff...

 Report
Helpful?
1Thank Lucywestie
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for taking the time to write a review on your recent stay with us at the Hilton Garden Inn Watertown/1000 Islands. We appreciate your choosing us for your hotel of choice and very pleased to hear you enjoyed your stay. Kindest Regards, Jody Pettit, GM

Calcium, United States
Reviewed 2 weeks ago

Went there for News Years party. Everything was exceptional. Dinner was served to us and 4 other couples who we were with us and they were all Impressed with everything. Definitely will go back again. My wife and I eat lunch there once a month and everything is GREAT.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
1Thank jeffmV549YG
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for taking the time to write a review on your recent stay with us at the Hilton Garden Inn Watertown/1000 Islands. We appreciate your choosing us for your hotel of choice and very pleased to hear you enjoyed your stay. Kindest Regards, Jody Pettit, GM

Watertown, New York
Reviewed 3 weeks ago

Received an overnight stay as a complimentary gift for Mother's Day promotion! I have never stayed in a place as nice as this. Felt like a queen for a night! Staff was very professional and friendly. The jacuzzi room was amazing!!

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
1Thank 946wandaw
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for taking the time to write a review on your recent stay with us at the Hilton Garden Inn Watertown/1000 Islands. We appreciate your choosing us for your hotel of choice and very pleased to hear you enjoyed your stay. Kindest Regards, Jody Pettit, GM

Tabernacle, New Jersey
Reviewed 3 weeks ago

Enjoyed staying here during business trip. Good restaurant on site and close to other chain restaurants. Easy access from highway. Staff was helpful with business center needs and very attentive. Likely will return next trip to Ft. Drum.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
1Thank williamhF6014MY
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for taking the time to write a review on your recent stay with us at the Hilton Garden Inn Watertown/1000 Islands. We appreciate your choosing us for your hotel of choice and very pleased to hear you enjoyed your stay. Kindest Regards, Jody Pettit, GM

Kingston, Canada
Reviewed 3 weeks ago

A wonderful place to stay, great staff, amazing food and always a perfect getaway. Close to the stores and the highway but far enough away you don't hear anything. this is always where we stay when in Watertown and have never been disappointed.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
1Thank L7663UKkarend
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for taking the time to write a review on your recent stay with us at the Hilton Garden Inn Watertown/1000 Islands. We appreciate your choosing us for your hotel of choice and very pleased to hear you enjoyed your stay. Kindest Regards, Jody Pettit, GM

Questions? Get answers from hotel staff and past guests. Ask a question

72 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (68)
Viewed
Room/Suite (17)
Viewed
Dining (4)
Viewed
Hotel & Grounds (12)
Viewed
View from Room (2)
Viewed
Bathroom (4)
Viewed
Pool/Beach Area (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (4)
Viewed
Hotel & Grounds (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Watertown hotels
0.3 mi away
Hampton Inn Watertown
Hampton Inn Watertown
#2 of 14 in Watertown
624 reviews
0.1 mi away
Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
0.4 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#5 of 14 in Watertown
308 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Fairfield Inn & Suites Watertown Thousand Islands
1.8 mi away
BEST WESTERN Watertown Fort Drum
0.5 mi away
Ramada Watertown
Ramada Watertown
#7 of 14 in Watertown
880 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Watertown / Thousand Islands Hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Center with WiFi, secure remote printing from guest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk. ... more   less 

Additional Information about Hilton Garden Inn Watertown/Thousand Islands

Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601
Location: United States > New York > Watertown
Price Range: $120 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Watertown/Thousand Islands 3*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Priceline and Travelocity so you can book your Hilton Garden Inn Watertown/Thousand Islands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Watertown/Thousand Islands staff and other travelers.
4 questions
Ask a question
4 months ago
7 months ago
Nicholville, New York
over a year ago
Nicholville, New York
over a year ago

See all questions (4)

Questions? Get answers from Hilton Garden Inn Watertown/Thousand Islands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room facing away from the highway and ask for Canadian at par!”
 of 5 bubbles PamPamTam, 2 weeks ago | Read review
“We were a group and stayed on all floors -- No complaints from anyone”
 of 5 bubbles NewyorkUpstate, Oct 28, 2016 | Read review
“Odd numbered rooms are away from the highway.”
 of 5 bubbles MSVMSV, Oct 2, 2016 | Read review
“Make sure that your room is as far away from route 81 as possible!!!”
 of 5 bubbles frankwalters, Sep 14, 2016 | Read review
“If you are a light sleeper like myself, ask for a room that does not face route 81!”
 of 5 bubbles GinnyI685, Sep 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay