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Hilton Garden Inn Watertown/Thousand Islands

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Traveler (74)
Room & Suite (45)
Dining (15)
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible1%
Certificate of Excellence
Welcome to the Hilton Garden Inn Watertown / Thousand Islands Hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Center with WiFi, secure remote printing from guest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Wheelchair access
Bar/Lounge
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Microwave
Air Conditioning
Good to know
HOTEL STYLE
Charming
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
43Car recommended
Grade: 43 out of 100
14Restaurantswithin 0.25 miles
0Attractionswithin 0.25 miles
Contact
1290 Arsenal Street, Suite 8, Watertown, NY 13601-2294
Getting there
Watertown Airport4 mi
Kingston Airport37 mi
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Reviews (963)
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953 results
Traveler rating
685
185
55
19
9
Traveler type
Time of year
LanguageEnglish
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685
185
55
19
9
Show reviews that mention
All reviews pool and hot tub great hotel omelet breakfast buffet off the highway new york fitness center would definitely stay here again alexandria bay excellent stay rooms are clean front desk staff fort drum staff was very friendly salmon run mall shopping trip hgi
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1 - 5 of 953 reviews
Reviewed 2 weeks ago

My girlfriend and stay every year for Black Friday. We have a wonderful time and love staying at this hotel. The rooms are clean, the iscwonderrful and the staff are the best! Another perk he hotel is close to all the stores. I prefer Hiltons...More

Review collected in partnership with Hilton Garden Inn
Thank BeckyP1549
Hotel's Favorite
Reviewed September 26, 2018

This is the ideal location to visit the Thousand Island Area and Canada. Day trips to Kingston - changing of the Guard at the Fort; visit Boldt Castle, Wineries, Alexandria Bay's quaint shops, and the Eisenhower Locks. Variety of high end dining experiences await you...More

Review collected in partnership with Hilton Garden Inn
Thank Jack B
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded October 24, 2018

Thank you for taking the time to write a review on the Hilton Garden Inn Watertown Thousand Islands. We are honored you chose to stay with us and so pleased to hear you were treated well and enjoyed your stay. Come back and see us...More

Reviewed 2 weeks ago

This Watertown location is convenient and professionally managed. Of particular note, the FOOD is amazing. It's seldom you see so many restaurant customers being locals, not just guests staying at the hotel. Don't bother staying anywhere else.

Review collected in partnership with Hilton Garden Inn
Thank david f
Reviewed 3 weeks ago

Clean, great staff, great location, quiet. Loved it! Breakfast options were well priced and delicious. Staff was super friendly and professional. We’ve stayed at several places in Watertown to visit with family and this one was our favorite.

Review collected in partnership with Hilton Garden Inn
Thank Diakim99
Reviewed 4 weeks ago

Very clean, perfect location, close to the local mall and various other main stream stores.Staff is super friendly and helpful. We ordered room service, all of our food came up hot and in a timely manner.Nice size pool and jacuzzi. Highly recommend.

Review collected in partnership with Hilton Garden Inn
Thank Freedom32298564555
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Questions & Answers
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Sue H
September 1, 2016|
AnswerShow all 2 answers
Response from Kittylover222 | Reviewed this property |
This hotel is in New York. You do not have to pay in Canadian.
0
Votes
487LawrenceS
June 13, 2016|
Answer
Response from Shawn M | Property representative |
Thank you for your question. Our hotel does allow service animals only.
0
Votes
Gener01
November 10, 2014|
AnswerShow all 2 answers
Response from JodyP123 |
The name of the room type you are requesting would be a Whirlpool room. They have a standup shower in the bathroom and a whirlpool tub for two in the bedroom area. Very soothing and romantic. We also have packages... More
0
Votes
Room Tips
"Rooms overlooking the parking lot are probably quieter than rooms that face the highway"
debw903
Aug 28, 2018
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"We went for the breakfast buffet which is excellent!"
janetpT7938EN
Aug 27, 2018
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"Try to get rooms in the front as the back views the highways."
asd24
Aug 17, 2018
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"Jacuzzi suite facing away from the highway."
FamilyTripper2018
Jul 8, 2018
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PRICE RANGE
$130 - $162 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkWatertown
NUMBER OF ROOMS
136
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