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Best Western Watertown Fort Drum

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Traveler (37)
Room & Suite (24)
Dining (5)
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Overview
  • Excellent31%
  • Very good38%
  • Average17%
  • Poor7%
  • Terrible7%
Travelers talk about
“front desk”(108 reviews)
“fort drum”(44 reviews)
“older hotel”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Watertown Fort Drum
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Watertown Fort Drum
Special Offer: BOOK DIRECT & SAVE
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Reviews (813)
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802 results
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280
141
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60
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256
280
141
65
60
Show reviews that mention
All reviewsfront deskfort drumolder hotelwafflesshopping areaon site restaurantsausageminute drivefree breakfastnice place to staybreakfast was excellentking suitebed was very comfortablecoffee makercookiesnew yorksalmon run mall
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1 - 5 of 802 reviews
Reviewed 5 days ago

We stopped only for one night, before continue to 1000 islands and on to Canada. The recepltionist was excellent thanks to manager Kili. Double beds were comfortable, free parking behind the hotel. It's located in an old building, but very clean. Breakfast was full and...More

Thank Maria B
Response from cpenrose300, General Manager at Best Western Watertown Fort DrumResponded 3 days ago

Welcome to The Best Western , we strive for customer satisfaction and your review tells us we accomplished just that, Thank you. We hope to see you again soon.

Hotel's Favorite
Reviewed April 11, 2018

We just spent a couple of days in Watertown and I told Luis (the gentleman that looks after the free hot breakfast 6 days a week) I would give him a shout out. Great job Luis! The hotel itself is a bit dated, the heater...More

Thank JeffO_Can
Response from cpenrose300, General Manager at Best Western Watertown Fort DrumResponded April 12, 2018

Hi Jeff, Thank you for the great shout out to Luis, we get so many great compliment on him. We are blessed to have him on our team, we look forward to seeing you again.

Reviewed 2 weeks ago

I wanted to like this hotel more than I did, as the reviews looked very promising. The staff were very friendly and helpful. There is free parking, WiFi and breakfast here, so that's nice. It may have been our room that we just did not...More

Thank RachelQuinn91
Response from cpenrose300, General Manager at Best Western Watertown Fort DrumResponded 2 weeks ago

Dear Guest First off let me Thank you for your honest review, I can appreciate your feedback both positive and negative. We strive for customer satisfaction everyday, and I promote Customer Service and Clean rooms everyday. We will look at bedding in our rooms and...More

Reviewed 3 weeks ago

Our family decided to stay night as we had points to use, we used on wrong hotel. Dirty towels on room, bar was not open even though it advertised it would be. Pool area had no ventilation, even swimming it was too hot. Staff was...More

Review collected in partnership with Best Western
Thank meagley201
Reviewed 3 weeks ago

We stayed for one night at this hotel. The staff is very friendly and outgoing and the room was very large,well decorated and very clean and quiet as well. There is ample well lit parking. The breakfast is included and it includes many hot and...More

Review collected in partnership with Best Western
Thank simpson2403
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$74 - $162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Watertown
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$74 - $162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Watertown
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (37)
Room & Suite (24)
Dining (5)
Pool & Beach (3)
Business Center & Event Rooms (7)
Questions & Answers
Ask a question
SpecialK D
October 29, 2017|
AnswerShow all 11 answers
Response from Sandra O | Reviewed this property |
There is a parking lot behind the hotel with ample space.
1
Vote
hockeymom1976
August 8, 2017|
AnswerShow all 4 answers
Response from leonismyman1 | Reviewed this property |
yes, they did have those things
0
Votes
CFLRocks
May 20, 2017|
AnswerShow all 7 answers
Response from leonismyman1 | Reviewed this property |
I don't remember seeing a hot tub
0
Votes
Room Tips
"Generally a nice hotel."
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"We took the top floor for the exercise and it was very quiet. We had a nice view of the downtown. There is an..."
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"The higher the better."
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"Request renovated rooms"
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