We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Watertown Fort Drum

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Watertown Fort Drum
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

585 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 580: English reviews
Bridgeport, New York
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Very friendly staff, however no room service available so I had to go to the hotel restaurant Savory Downtown. The waiter, Trey, was very sweet. Food was good, too. Ceiling in bathroom was cracked & peeling, Ceiling in main room looked like it had cracked & patched back together. Very small pillows made for a restless night.

Helpful?
Thank Wolfpug
1 review
2 of 5 stars Reviewed 5 days ago NEW

We stayed on a sold out night. There were many sports teams staying. When we arrived at 11pm there was no one at the desk. After someone arriving for work, she was unable to find the reservation ( because she was looking at the wrong day). The elevator was broken (which was not fun to carry two sleeping kids to... More 

Helpful?
Thank Melissa R

Travelers are raving about these Watertown hotels

uticany, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My stay was very nice. It was close to where I had to go. All staff were great. I wish the computers worked though. The front desk manager(don't remember her name) tried to fix them but to no avail, I wish there were cookies-I was told they are only made Monday to Wednesday. The pool hours were great although I... More 

Review collected in partnership with Best Western

Helpful?
Thank Liz B
arnprior, United States
1 review
5 of 5 stars Reviewed 1 week ago

We got this room through Hotwire, and enjoyed it greatly. The staff was wonderful and very helpful. We went into the lounge/bar to check out the food and drink and enjoyed a great happy hour, we ended up purchasing four drinks and two meals for 10$ with a coupon the reception had given us. Location was nice, would definitely stay... More 

Review collected in partnership with Best Western

Helpful?
Thank William S
Hastings, Canada
1 review
3 of 5 stars Reviewed 1 week ago

I think I should have been informed that both the restaurant and the pool were closed. the hotel and decor were fine and there was ample parking but nothing close by to walk to. to get to shopping it was at least a 10 minute drive

Review collected in partnership with Best Western

Helpful?
Thank Jayne P
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your recent visit to Best Western Watertown, your comments and business are both important to us. I do apologize that the restaurant is closed on Sundays, we do lease it out to Savory Downtown and that is the hours that they keep. The pool had a chemical imbalance that it needed to rest for 24 hours, sometimes... More 

Grimsby, Ontario, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We came with a coupon which was honoured. Welcome at the front desk was capable, friendly, efficient. Our room was exactly what we expected. It was dated but clean, comfortable. Our breakfast was well cooked and enjoyable and there were choices, all looking good. All staff were friendly, checkout efficient. The neighbourhood was very interesting, beautiful, clean, safe. I wanted... More 

Helpful?
1 Thank Paul Anthony H
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you so much for your kind words, we are striving for superior customer satisfaction and it is good to see our efforts do pay off. We hope to see you again. More 

1 review
2 of 5 stars Reviewed 1 week ago

I have several complaints which would make me not recommend or stay at the Best Western Fort Drum again. My biggest issue is that though it is apparent that an effort has been made to make this hotel handicap accessible, it was more in an effort to met the letter of the law then make it user friendly and accessible.... More 

Review collected in partnership with Best Western

Helpful?
Thank A6267YXkathleenh
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your recent stay at BW, your comments are important to us as we strive to make the Best Western a better place. We hope that you will try us again and hopefully we can better assist you with the handicap needs. More 

Hinsdale, New Hampshire
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

My husband and I came to Watertown to see some family. We brought our dog with us. I was told there would be an extra charge to have the dog in the room when we made the reservation and I was fine with that. Upon check out I was given a paper that basically told me that if my dog... More 

Helpful?
Thank tanyamitch1
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your recent stay and feedback on your experience. I do apologize that you felt we were not as pet friendly as we could have been. We are striving to make every guests experience a positive one and I apologize that you felt yours was not as great as it could have been. I do hope you will... More 

Verona, Canada
Level Contributor
95 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoy coming to the Watertown Best Western. We are just returning from a trip away and tried another Best Western in Kingston, New York. We were not impressed with the front desk greeter or our room. Watertown staff goes above and beyond to make sure you are comfortable. If not you are moved to another room.

Review collected in partnership with Best Western

Helpful?
Thank donlin2015
Napanee, Canada
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stay here 2 or 3 times a year. The experience is always above par. although there have been problems with the restaurant/bar and the mens sauna usually things get taken care of. Great place for anyone

Review collected in partnership with Best Western

Helpful?
Thank jimsrep2013
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your recent stay and the nice compliments. We appreciate your business and look forward to seeing you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (35)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (1)
Viewed
Bathroom (7)
Viewed
View from Room (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Watertown
1.5 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#5 of 16 in Watertown
4.0 of 5 stars 260 reviews
1.8 mi away
Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
1.5 mi away
Hampton Inn Watertown
Hampton Inn Watertown
#2 of 16 in Watertown
4.5 of 5 stars 548 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
The Inn at 81
The Inn at 81
#8 of 16 in Watertown
4.0 of 5 stars 191 reviews
1.8 mi away
Hilton Garden Inn Watertown/Thousand Islands
1.6 mi away
Fairfield Inn & Suites Watertown Thousand Islands
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Watertown Fort Drum

Address: 300 Washington Street, Watertown, NY 13601 (Formerly BEST WESTERN Carriage House Inn)
Location: United States > New York > Watertown
Price Range: $83 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Watertown Fort Drum 2.5*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Best Western + Iniative, Orbitz, Priceline, Odigeo and Travelocity so you can book your BEST WESTERN Watertown Fort Drum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Carriage House Hotel Watertown
Best Western Carriage Hotel
Best Western Watertown
Watertown Best Western
Hotel Style:
#6 Business Hotel in Watertown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay