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Shangri-La’s Le Touessrok Resort & Spa, Mauritius

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Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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354 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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Showing 236: English reviews
somerset
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Le Tousserok is located in a sublime location, the majority of it facing a sheltered bay. The hotel is so spread out with its several restaurants, gardens and beaches to choose from it feels like you can always get away from the rest of the guests. The decor is gorgeous and the service very professional. The private island is a... More 

Helpful?
Thank elar
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Elar, We are so happy to read of how much you enjoyed your stay at Shangri-La's Le Touessrok Resort & Spa. We truly love that our guests can escape to their own private sanctuary or choose to enjoy our variety of entertainment options and delicious cuisine! And thank you for recogising the efforts of our fabulous team at the... More 

London, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights after visiting the west coast of the island. In comparison to the other hotel, this place is genuinely a true 5* resort. From checking in, which was prompt and very informative, to the amazing rooms that lead directly onto the beach. The service and quality of both the staff and amenities are truly commendable!... More 

Helpful?
Thank N11RU
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear N11RU, It is such a compliment to read that you truly felt the luxury of a 5* resort while staying at the beautiful Shangri-La's Le Touessrok Resort & Spa. The East coast of Mauritius is indeed a magical experience, made even more memorable by the ocean views from each of our rooms, delicious restaurants, tropical beaches and range of... More 

United Arab Emirates
1 review
4 of 5 stars Reviewed 2 weeks ago

overall experience was nice except the SPA where the staff tried to cheat us by not doing the treatment which we had paid for. Also do not buy from the shops which the taxi drivers will take you directly as they will overcharge you heavily

Review collected in partnership with shangri-la.com

Helpful?
Thank sandish s
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Sandish, Thank you for your feedback on Shangri-La's Le Touessrok Resort & Spa. We would like to offer our sincere apologies for the confusion at our spa and be assured that we will look into this matter internally. Despite this shortfall, we are extremely happy to read of how much you enjoyed your overall experience while staying on the... More 

Agra, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My husband currently works in Port Louis on contract, I am lucky to be a frequent visitor to Mauritius and a frequent stayer in the islands 5 star hotels. I'll start with the good points of the resort first - the resort is very large, with a big range of activities. The free breakfast at the Bazar I thought was... More 

Helpful?
3 Thank KirstyandThomas
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Kirsty and Thomas, Please, kindly accept our sincerest apologies for any inconvenience caused during your stay. We are especially sorry to read about the situation you encountered upon check-out and rest-assured we will be looking into this matter urgently. We are honoured that you chose to stay an additional night to what you had originally booked and we are... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We werr fortunate enough to stay at this hotel for 5 nights. What an experience! From the moment we stepped into the foyer we were treated like VIP's. The staff's friendliness and eagerness to help makes every moment one to remember. The rooms are spacious and fitted with everything you may need - from a hairdryer to an iron and... More 

Helpful?
Thank marisa t
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Marisa, We are always so pleased to know when our guests feel truly "pampered" at the beautiful Shangri-La's Le Touessrok Resort & Spa. Thank you for your compliments towards our wonderful team and our attention to details across the resort. We hope to welcome you back to your Personal Paradise once again for many more trips to remember. Kindest... More 

Bedford, United Kingdom
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Let me start by saying we have just had a great 8 days here and for my fellow trip advisors I will split the great stuff with the areas the management need to focus. Shangri-la have certainly invested heavily in this hotel. The bedrooms , bars, restaurants and pools are all of a very high standard Having its own private... More 

Helpful?
2 Thank Clockhouse2014
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Clockhouse, Thank you for taking the time to write such a detailed review of your stay at Shangri-La's Le Touessrok Resort & Spa. We are disappointed to read that some aspects of the hotel were not to your preference and we would like to assure you our guest's experience is our main priority. We align all our prices to... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Arrived at what looks like an idilyc hotel but major mix up with room allocations. We booked the Frangipange wing Junior Suite Ocean Veiw and requsted a high floor but we were disappointed to get a lower room looking into the resort with only a partial side sea veiw. Not in line with the expectations by the web site description.... More 

Helpful?
1 Thank Clive P
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Clive P, Thank you for your message. We are sorry about the shortfall related to your rooms assignments upon arrival and please, kindly accept our sincerest apologies. I am pleased that our front-office manager has promptly and efficiently resolved the problem to your liking, and I truly hope you are now having a beautiful stay at Shangri-La's Le Touessrok... More 

Weymouth, United Kingdom
Level Contributor
132 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a must when visiting Mauritius.Superb rooms, service, beaches, restaurants, gardens, pools,etc. Just a wonderful place with staff that care and provide polite and superb service all the time. Made our 35th wedding anniversary celebrations that bit more special. We will return.

Helpful?
1 Thank colinpennyfu2
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear ColinPennyfu, We are so happy that your experience at Shangri-La's Le Touessrok Resort & Spa was so exceptional. Our beautiful rooms, beaches, natural surroundings and delicious restaurants do indeed make for the perfect holiday. We would especially like to thank you for your compliments towards our wonderful team who make it all possible and we look forward to welcoming... More 

Curepipe
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Shangri La Le Touessrok is THE location for your perfect holidays. The beach, pool, rooms, services are really fabulous. The food proposed looks really fresh and the restaurants are really well kept. You never feel too crowded at Le bazar the main restaurant. The live animation is of good standard. Will definitely recommend this family hotel.

Helpful?
1 Thank BellaFG
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Bella, We are so pleased to read your review of Shangri-La's Le Touessrok Resort & Spa. The untouched East coast location, beautiful beaches, pools, contemporary decorated rooms and entertainment certainly make for a memorable family holiday. We look forward to welcoming you back again in the near future. Kindest regards, Gabriele Lombardo General Manager More 

West Sussex
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I can't tell you just how fab this 5 star hotel is! Rooms,service,food,amenities are all simply fantastic.The prices are high but you expect that from this 5 star rated hotel. The food is prepared to a very high standard and delicious, try Barlens restaurant really really good food!

Helpful?
2 Thank bundlepop
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear bundlepop We are extremely delighted to read your review and would love to welcome you back to experience the luxury of Shangri-La's Le Touessrok Resort & Spa, a fusion of warm, Mauritian hospitality and flawless Asian service. We look forward to seeing you back soon to your Personal Paradise to enjoy many more delicious meals and memories with us.... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Opened on the 1st November after an extensive six month renovation, Shangri-La's Le Touessrok Resort & Spa fuses Shangri-La's renowned hospitality with the resort's legendary history and Mauritian island chic. Located on the untouched Eastern coast of the island nation, Shangri-La's Le Touessrok Resort & Spa, Mauritius is a private hideaway offering luxury surroundings and stunning Indian Ocean scenery. Embodying sophistication and style, all the rooms and suites overlook the sparkling turquoise waters of the ocean. With its secluded private island, extensive beach, and trendy restaurants and bars, the resort is the Mauritian hot spot. Just off the luxury property's shores, Ile aux Cerfs is home to the 18-hole championship golf course designed by the famous pro-golfer Bernhard Langer. From water sports to on-land activities the resort offers a wide range of active experiences that can be custom designed to meet all interests. Relish in renowned traditions, bespoke gastronomic experiences, and holistic wellness. The resort's new, hip and contemporary design complements the indigenous dramatic landscape, delivering the perfect combination of style, sophistication and legend. Escape to an exclusive island retreat. ... more   less 

Additional Information about Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Address: Coastal Road, Trou d'eau Douce, Mauritius (Formerly Le Touessrok)
Location: Mauritius > Flacq District > Trou d'eau Douce
Price Range: $347 - $761 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La’s Le Touessrok Resort & Spa, Mauritius 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Le Touessrok Hotel Trou d`Eau Douce
Touessrok
Le Touessrok Resort
Le Touessrok Mauritius
Le Tousserok
Shangri-La’s Le Touessrok Resort & Spa, Mauritius Trou D'eau Douce
Hotel Style:
#1 Romantic Hotel in Trou d'eau Douce
#2 Family Hotel in Trou d'eau Douce
#3 Spa Hotel in Trou d'eau Douce
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