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Shangri-La’s Le Touessrok Resort & Spa, Mauritius

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Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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321 Reviews from our TripAdvisor Community

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Showing 212: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

The hotel offered everything which you need for a pleasent stay. The surrounding near to Isle aux cerf was beautiful,too. Especially the service of the whole hotel team, I have to emphasize. Everybody was friendly and close to wishes of the guests. What you should know: The hotel is located on the eastern part of mauritius. The touristic infrastructure is... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank gerhards871
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The title tells you everything you need to know, so I will start with the very few negatives. In my view, drinks are wrongly priced. This is not about expensive or cheap, it's just wrong to charge £7 for a beer or £13 for a cocktail when the average person in Mauritius makes £450 a month. So basically, once you... More 

Helpful?
2 Thank Alejandro B
Cape Town, South Africa
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

One of two luxury establishments first imagined for Mauritius by Sol Kerzner (beginning with Le Saint Géran in 1975), Le Touessrok is now under management by the Hong Kong-based Shangri-La Hotels and Resorts for the owners, Sun Resorts. Following a substantial renovation completed in December 2015, Shangri-La revealed Le Touessrok's new look that incorporates its trademark Asian influence in the... More 

Helpful?
1 Thank debbiehathway
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Fantastic hotel, beautiful location and comfortable well decorated rooms. Amazing kids club, our daughter had a wonderful time, very attentive staff there and lots of fun activities. Would highly recommend for families and or couples as a seperate part for adults only. Place never felt crowded and beach felt very quiet and private. Would definitely go back. Breakfast buffet the... More 

Review collected in partnership with shangri-la.com

Helpful?
1 Thank amyjocoan
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Amy, We are so pleased to read your review of Shangri-La's Le Touessrok Resort & Spa. It is extremely rewarding to know our hotel offered everything you could wish for from a holiday and more. Our beautifully decorated rooms, delicious food, entertaining Kids Club, spectacular East coast location and of course our wonderful team are the ideal combination for... More 

Shenley, England, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We have been staying here twice in the past two weeks. We had a standard room half board which was fantastic and then the second visit we have a junior suite. This place is too class from the quality of the room and cleanliness and services from all staff in the rooms and restaurants and bars etc. Can't fault it.... More 

Helpful?
1 Thank Priscilla S
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Priscilla, Your review has been extremely rewarding to read, and we thank you for taking the time to share your feedback of Shangri-La's Le Touessrok Resort & Spa. It sounds like you truly found your Personal Paradise while staying with us from our beautifully decorated rooms, our delicious food, our magical surroundings, our exclusive private island and of course... More 

Billericay, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was our second stay at Le Touessrok and the first after it had re-opened as part of the Shangri-la group and happy to say that the hotel has kept its charm and it's amazing staff. The changes that have been made are subtle and have added to what the hotel has to offer, especially the Republik beach bar where... More 

Helpful?
2 Thank TheBazster
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear The Bazster, It is always our pleasure to welcome repeat guests to Shangri-La's Le Touessrok Resort & Spa. We are so happy to read of how much you enjoyed the charm of our hotel and that the changes we made have enhanced your experience. Spending your days exploring our exclusive private island, Ilot Mangenie, and enjoying sunset cocktails, is... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

What a breathtaking view this Resort has to offer. Service is of the highest standard. The staff is friendly and helpful. This location is pricey but worth it as one of the premier Resorts in my opinion on the island of Mauritius. I will most definitely be returning one day soon.

Helpful?
2 Thank A TripAdvisor Member
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Guest, Thank you for sharing your lovely feedback of Shangri-La's Le Touessrok Resort & Spa. The breathtaking views do certainly make for a magical holiday experience! We are especially pleased to read that the service you received from our wonderful team was beyond your expectations and we look forward to welcoming you back to your Personal Paradise again soon.... More 

Mauritius
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had the monthly brunch and we have been there twice.. The food was wow for both times. The service was superb. The waiters and waitresses were so kind and helpful. The place is so nice and beautiful. The only thing that they can improve is the level of cleanliness in the restaurants., specially the chairs, etc. But otherwise everything... More 

Helpful?
1 Thank sweetnavisha
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear SweetNavisha, We are so pleased to know that you have joined us twice for our delicious Brunch. It is such an enjoyable afternoon dining across three of our acclaimed restaurants and sipping on the finest Champagne. Your points regarding the cleanliness of the premises have been well noted, and please accept our apologies if this has caused any inconvenience.... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

The Le Touessrok Resort and Spa is one of the best resort hotels that we have visited. However, we went in the winter season (June 2016), which on reflection was a mistake. All of the facilities were open, but it was just not warm enough and the wind was too strong. Advise everyone to go in the summer.

Helpful?
Thank S3800LOvincentm
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear S3800LOvincentm, It is so pleasing to read that the beautiful Shangri-La's Le Touessrok Resort & Spa is one of the best hotels you have ever stayed in. And of course we are so sorry to hear that unfortunately you were unable to make the most of our fabulous facilities due to the weather. We have had some gorgeous sunny... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We arrived at Le Tousserok yesterday for the final part of our honeymoon after spending 10 days at two other hotels on the island - Maradiva and the Oberoi. So far our impression of this hotel has been hugely disappointing - 2* service at best despite the 5* prices, compared with the luxury and fantastic experiences we had at the... More 

Helpful?
4 Thank Kate P
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Kate, We are extremely disappointed to hear that Shangri-La's Le Touessrok Resort & Spa has not met your expectations during such a special trip and for that we would like to offer our sincerest apologies. We hope your meeting with our Executive Assistant Manager earlier today has addressed your concerns and ensured a memorable stay with us for the... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Opened on the 1st November after an extensive six month renovation, Shangri-La's Le Touessrok Resort & Spa fuses Shangri-La's renowned hospitality with the resort's legendary history and Mauritian island chic. Located on the untouched Eastern coast of the island nation, Shangri-La's Le Touessrok Resort & Spa, Mauritius is a private hideaway offering luxury surroundings and stunning Indian Ocean scenery. Embodying sophistication and style, all the rooms and suites overlook the sparkling turquoise waters of the ocean. With its secluded private island, extensive beach, and trendy restaurants and bars, the resort is the Mauritian hot spot. Just off the luxury property's shores, Ile aux Cerfs is home to the 18-hole championship golf course designed by the famous pro-golfer Bernhard Langer. From water sports to on-land activities the resort offers a wide range of active experiences that can be custom designed to meet all interests. Relish in renowned traditions, bespoke gastronomic experiences, and holistic wellness. The resort's new, hip and contemporary design complements the indigenous dramatic landscape, delivering the perfect combination of style, sophistication and legend. Escape to an exclusive island retreat. ... more   less 

Additional Information about Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Address: Coastal Road, Trou d'eau Douce, Mauritius (Formerly Le Touessrok)
Location: Mauritius > Flacq District > Trou d'eau Douce
Price Range: $282 - $645 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La’s Le Touessrok Resort & Spa, Mauritius 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Le Touessrok Hotel Trou d`Eau Douce
Touessrok
Le Touessrok Resort
Le Touessrok Mauritius
Le Tousserok
Shangri-La’s Le Touessrok Resort & Spa, Mauritius Trou D'eau Douce
Hotel Style:
#1 Romantic Hotel in Trou d'eau Douce
#2 Family Hotel in Trou d'eau Douce
#3 Spa Hotel in Trou d'eau Douce
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