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Shangri-La Le Touessrok, Mauritius

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Coastal Road, Trou dEau Douce, Trou d'eau Douce, Mauritius 42212
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 01/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Le Touessrok, Mauritius
Updated 01/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 8 hotels in Trou d'eau Douce
Location
Cleanliness
Service
Value
Shangri-La Le Touessrok, Mauritius merges the very best of chic Mauritian style and Le Touessrok's legendary history, with the classic and renowned luxury hospitality of Shangri-La Group. Located on the untouched Eastern coast of the island nation, the resort is a private hideaway offering luxury surroundings and stunning Indian Ocean scenery. Embodying sophistication and style, all the rooms and suites overlook the sparkling turquoise waters of the ocean. With its secluded private island Ilot Mangenie, extensive beach spanning over 4kms, and 5 trendy restaurants and 3 bars, Shangri-La Le Touessrok, Mauritius remains the preferred destination for discerning travellers. Just off the luxury property's shores, Ile aux Cerfs is home to the 18-hole championship golf course designed by the famous pro-golfer Bernhard Langer. Guests can also tee off on Ernie Els' designed 18-hole championship course, Anahita Golf Club. From water sports to on-land activities the resort offers a wide range of active experiences that can be custom designed to meet all interests. Relish in renowned traditions, bespoke gastronomic experiences, and holistic wellness.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Badminton
Bicycle rental
Bicycles available
Boating
Canoeing
Diving
Game room
Golf course
Mini golf
Snorkeling
Tennis court
Windsurfing
Aerobics
Bicycle tours
Billiards
Canoeing offsite
Darts
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Walking tours
Water park offsite
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Bay View
Languages Spoken
English, French, Chinese, German and 3 more
Hotel links
Special Offer:A Foodie's Paradise Half-Board Package
1882Reviews208Q+A100Room tips
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Popular mentions
Mary970 wrote a review Yesterday
3 contributions1 helpful vote
VERY DISAPPOINTING HOTEL... clearly the management are at fault here. I feel sympathy for the staff as they have not received the training to the level you would expect – when under the ownership of One&Only it was a professionally run hotel, not anymore sadly... Please do reconsider staying at Shangri-La as we were just one of the many disappointed customers. With such wonderful hotels on the island spend your holiday and cash wisely... Sadly when shown to the bedroom I had to call housekeeping as there were finger prints on the toilet seat and on the above wall which was quite shocking - however to be fair a bottle of wine was delivered as an apology. We would wake early every morning with light coming through the wooden shutters which are of poor design – where are the luxury curtains/voiles you would expect to see? One should be woken when you wake rather than at the crack of dawn. On arrival the we were not offered a smile let alone a welcome drink of water.. The staff were confused and hesitant, I take it they were apprentices left to work to their own devices, sadly not a great first impression and again disappointing. The restaurants were limiting and soon discovered we not able to dine in any of the chosen restaurants for at least the 3rd or 4th day following arrival. The alternative was a cafe style buffet with just a glimpse of the sea, noisy and dare I say basic in style and decor. The beach restaurant offered a limited menu for both lunch and dinner, and of a small portions - the lunch salads were basic and not at all appetising - one evening I ordered a steak for dinner which was tough, over cooked and merely lacking finesse, how much can you take before giving up... The restaurant manager was informed but he did not want to listen - he stated he had tried it and all was fine. I feel that his bully boy tactics were inappropriate and a another excuse for lack of training from senior management. The Hibiscus beach front rooms were isolated and quite a walk with no beach bars to enjoy a cocktail nearby – you were offered water on the beach only. Then in the afternoon; the sun disappeared- hidden behind the buildings, it was literally chilly on the beach, with many despondent customers like ourselves there is an urgent need to address these issues. We approached the hotel manager and requested a release from the hotel given the escalation of events, we were unhappy and could not imagine staying another day, he sympathised and agreed – it was a great moment as we were able to book our favourite hotel on the island - The Paradis which is a professionally run hotel and what a welcome we received following by an amazing stay in a beach front suite and a friendly beach bar nearby, served with a smile… Shape up Shangri-La management as the presents standards are not acceptable.
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Date of stay: November 2021
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CPH - Denmark wrote a review Nov 2021
Copenhagen, Denmark320 contributions14 helpful votes
+1
Hotel's Favorite
I have just enjoyed 2 ½ weeks at the Shangri-La Le Touessrok. Location. The location is out of this world. On a beautiful long beach. My tour guide (Summer-Times Tours) told me, that the hotel is situated on the longest “hotel beach” of all the hotels in the country. Preparing my arrival – Front office staff support I bet both parties felt challenged. I planned my visit in connection with the re-opening og Mauritius, on the back of the Covid lock down. Regardless of the need to ask too many questions, to be safe and prepared for an arrival to another country, the Front Office staff replied patiently and correctly regarding all national admin requirements for foreigners arriving to Mauritius. Fitness facilities. If you are looking for great fitness facilities, which are not stock in a basement or dark corner, this very well-equipped Fitness Centre is overlooking a pool area and has large windows allowing for natural light to flow in. Often debated amongst female guests as a “safe fitness centre”. You do not feel alone, you are not stock in a basement room. Very important. The Fitness Management offers fitness classes throughout the day from early morning. All classes run by professional trained staff. Let me say, on a personal note; Dominique, who was my 07.00 hours trainer made me feel 10 years younger, even though he did one day tell me to stop. “Relaxing is also important” – he is right, still his professionalism makes me smile. SPA The SPA is a nice tranquil area with great staff, who pays attention and soon “reads” their guests’ needs, requirements and wishes. Professional all the way through. Dietary requirements The Chef of “The Republic” restaurant has made sure; I will return next year. I require a daily protein smoothie as part of my battle against an inflammatory condition. I brought my collagen and protein to the restaurant, a smoothie was prepared for me at NO hesitation, served with a wonderful smile – every time! (I wish I could do with the great menu offered, I cannot, and no one made me feel awkward once they had information on my requirements. On the contrary, everyone tried to make me comfortable, regardless of me feeling very humble. I look at the nutritional value of my food before I look to the “fine dining” aspect. I can glance at a plate of food and instantly calculate if it meets my daily needs in terms of protein, fibre, vitamins, and minerals. I cannot do “fine dining” for weeks on end. Hence the arrival of very impressive vegetarian dished combining plant protein and fibres had a significant impact on my wellbeing. It also made me confident, a longer stay in 2022 will work well. (I have booked already). I am incredibly grateful and humbled by all the efforts made by The Culinary Director and The Chef at “The Republic.” I can fill a page with words of gratitude. General At hotels, there is often one or two staff, who does not make the mark. NOT here! I am humbled and impressed with all the efforts made by the staff. All your staff goes beyond the call of duty to make each guest feel, we are the only one that matters, the special one, and that is quite the skill. It takes efforts and energy, which all your staff gladly invest in their interaction with guests. I am booked – all this trouble (me) is coming back, I can hardly wait.
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Date of stay: October 2021
Location
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Service
Room Tip: All suites have views to the Indian Ocean.
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2 Helpful votes
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Response from Shangri-La Mauritius, General Manager at Shangri-La Le Touessrok, Mauritius
Responded Nov 15, 2021
Dear Wendy W, It is such a pleasure to read your glowing review of your stay. We truly appreciate it when guests share their lovely thought and experiences with us. Our entire team takes pride in dedicating their best efforts to ensure that our beloved guests’ experience at the hotel are unparalleled from start to finish, We will take great joy in passing your thanks and compliments over to all colleagues mentioned in your review , they will be ecstatic to hear that they made an impact on your stay. We are counting down the days until we have the pleasure of welcoming you back at Shangri-La‘s Le Touessrok Resort & Spa Sincerely, Gregory Coquet General Manager
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David P wrote a review Jan 14
Salisbury, United Kingdom22 contributions10 helpful votes
+1
Super hotel. Lovely rooms and excellent service by SIMLA. She was amazing, friendly and good at her job! Food excellent especially the steaks at dinner. All the chefs super friendly and great cooks. Pool good, bar good, super selection of fine wines and cigars. Live music the best we have heard in 20 years of visitong Mauritius. Water sports pretty good, netball fun and the ebikes great. Really, cant fault this place at all.
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Date of stay: January 2022Trip type: Traveled with family
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Ushma N wrote a review Jan 10
1 contribution
+1
My husband and I just enjoyed the most fabulous holiday at the Shangri-La. Everything from the service to the Decore was amazing. A few special shout outs go to Stefan and Yaz on the beach who were always smiling and there to provide excellent service. The beach bar and happy hour was run extremely well and the staff were always so welcoming especially Roshan and Vimal and all the lovely boys. We enjoyed some exquisite meals at the resort. Special mention to chef Harry D in Kushi restaurant who made the most phenomenal vegetarian sushi and food. Every time we visited we didn’t want to see a menu we would just ask him to surprise us and he did that very well. Chef Bobby and Ahmed were also amazing we enjoyed many lovely meals at the buffet which had everything from Indian, sushi, Chinese, pancake station literally anything you could think of. Everyone at the Shangri-La was so welcoming and helpful we enjoyed what we can call a second honeymoon and will be in a rush to come back soon. Duty manager Thierry was very helpful and able to assist us with whatever we needed. The rooms were lovely and spacious we had a suite which opened up onto the beach. Every night there was wonderful live music show which created a sensational atmosphere. I would like to thank each and every member at the Shangri-La for giving us the holiday of a lifetime. See you soon.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Shangri-La Mauritius, General Manager at Shangri-La Le Touessrok, Mauritius
Responded 1 week ago
Dear ushman2020, It is such a pleasure to read your glowing review of your stay with us at Shangri-La Le Touessrok, Mauritius. We truly appreciate it when our guests share their lovely thoughts and experiences with us. Our entire team takes pride in dedicating their best efforts to ensure that our beloved guests ' experiences at the hotel are unparalleled, from start to finish. They will truly be overjoyed to know that their efforts were recognized. Thank you so much for taking the time to write to us this wonderful review. We are counting down the days until we have the pleasure of welcoming you back to create even more memories! Sincerely, Gregory Coquet General Manager
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Moumin wrote a review Jan 6
London65 contributions46 helpful votes
Le Touessrok has a long solid reputation in Mauritius. Definitely the most picture perfect hotel and the only one which has its own private island with restaurant. I was surprised when I arrived that despite the fresh coat of paint, that the hotel was a bit dated, hence my 4 stars. That is probably the only downside of this hotel. The staff are very helpful and friendly. Any suggestions/feedback are acted upon promptly. Clientele care is prime. Mr Sunil and Thierry looked after us really well. I very much enjoyed the food, with my favourite is Bazaar. The breakfast and dinner offers a great variety and the chefs/staff creates such a nice ambiance. The chefs and his team are wonderful though. I enjoyed my daily chat to Ahmed. A special thank you to Yannick for my juices/avocados/fruits. And the breakfast waiters/waitresses (Dharam - fantastic , Nicole,Bool, Martine and so many lovely staff to mention) are the best. I had far too many pastries and ice-cream. The kids club is such a happy place. The kids club itself is again, dated. However Brigite and her team provide such an incredible service. My children love the kids club, always wanting to go there. I also had a hotel nanny there. Our room was well kept, thank you Ayesha and housekeeping team. Definitely going back, in the meantime I will reminisce on the beautiful surroundings, my moments at Bazaar, chatting to staff, Jhummun at pool and kids club.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Shangri-La Mauritius, General Manager at Shangri-La Le Touessrok, Mauritius
Responded 1 week ago
Dear Moumin, Thank you for taking the time to leave such a lovely review from your stay and it was such a pleasure to read this glowing review. We take so much pride in our team's mission to make sure our guests experience the highest level of hospitality and we know that the colleagues mentioned in your review will be so pleased to know that they were able to make your stay memorable. They will be truly be overjoyed to know their efforts were recognized. Once again, thank you for taking the time to write us this wonderful review. We are counting days until we have the pleasure of welcoming you back to create more memories. Kind regards, Gregory Coquet General Manager
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PRICE RANGE
$348 - $696 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le touessrok hotel trou d`eau douce, touessrok, le touessrok resort, le touessrok mauritius, le tousserok
FORMERLY KNOWN AS
Le Touessrok
LOCATION
MauritiusFlacq DistrictTrou d'eau Douce
NUMBER OF ROOMS
200
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Frequently Asked Questions about Shangri-La Le Touessrok, Mauritius
Which popular attractions are close to Shangri-La Le Touessrok, Mauritius?
Nearby attractions include Belle Mare Beach (4.1 miles), Ile aux Cerfs (1.2 miles), and Grand River South East Waterfalls (2.5 miles).
What are some of the property amenities at Shangri-La Le Touessrok, Mauritius?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Le Touessrok, Mauritius?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Le Touessrok, Mauritius?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Le Touessrok, Mauritius?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Le Touessrok, Mauritius?
Conveniently located restaurants include Amari By Vineet, Duck Laundry, and Beach Rouge.
Are there opportunities to exercise at Shangri-La Le Touessrok, Mauritius?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Shangri-La Le Touessrok, Mauritius have an airport shuttle?
Yes, Shangri-La Le Touessrok, Mauritius offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Le Touessrok, Mauritius have airport transportation?
Yes, Shangri-La Le Touessrok, Mauritius offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Le Touessrok, Mauritius?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Le Touessrok, Mauritius offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.