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Shangri-La Le Touessrok, Mauritius

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Coastal Road, Trou d'eau Douce, Mauritius 42212
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Le Touessrok, Mauritius
Updated 10/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 8 hotels in Trou d'eau Douce
Location
Cleanliness
Service
Value
Shangri-La's Le Touessrok Resort & Spa merges the very best of chic Mauritian style and Le Touessrok's legendary history, with the classic and renowned luxury hospitality of Shangri-La Hotels & Resorts. Located on the untouched Eastern coast of the island nation, the resort is a private hideaway offering luxury surroundings and stunning Indian Ocean scenery. Embodying sophistication and style, all the rooms and suites overlook the sparkling turquoise waters of the ocean. With its secluded private island, extensive beach, and trendy restaurants and bars, Shangri-La's Le Touessrok is the Mauritian hot spot. Just off the luxury property's shores, Ile aux Cerfs is home to the 18-hole championship golf course designed by the famous pro-golfer Bernhard Langer. Guests can also tee off on Ernie Els' designed 18-hole championship course, Anahita Golf Club. From water sports to on-land activities the resort offers a wide range of active experiences that can be custom designed to meet all interests. Relish in renowned traditions, bespoke gastronomic experiences, and holistic wellness.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Badminton
Bicycle rental
Bicycles available
Boating
Canoeing
Diving
Game room
Golf course
Mini golf
Snorkeling
Tennis court
Windsurfing
Aerobics
Bicycle tours
Billiards
Canoeing offsite
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Walking tours
Board games / puzzles
Video game console
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
English, French, Chinese, German and 3 more
Hotel links
Special Offer:A Foodie's Paradise Half-Board Package
1864Reviews208Q+A100Room tips
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Popular mentions
robinjn1 wrote a review Dec 3
Henley-on-Thames, United Kingdom855 contributions301 helpful votes
+1
When visiting the island 18 years ago with family, this was a hotel we had always aspired to, but could not really afford. Now that are children are independent, our time had finally come, and we were not disappointed! There’s a lovely friendly atmosphere throughout the hotel, from the boy who filled out mini bar every day (Assis) and the boys that looked after the sun loungers, right through the whole team up to the head of sales and marketing (Frederic) and head of food and beverages who always seemed to have time to listen to problems or praise from the guests. The hotel has a very comprehensive gym with an excellent fitness coach - Dominic. They offer various free classes as well as one to one training if you feel inclined. There is a separate children’s pool and ‘quiet’ pool, and the hotel has its own island which can be reached by 20 minute curtesy boat ride. As well as a very good main buffet restaurant, they have both an Indian and Japanese à la carte restaurant and a beach restaurant. At the time of our stay, bookings for the a la carte restaurants was essential; the first booking available for us was the 4th night after our arrival. Fortunately, a ‘charm offensive’ secured us a booking that evening! It was worth it, the food was amazing and we ate in the à la carte, 3 times more during our week stay! E-bikes are also available, and although a paid for extra, we did a great 4 1/2 hr guided tour of the local towns and countryside - a great opportunity to see life outside the hotel. Another positive for this hotel is that there is good Wifi throughout. Even on the beach you can connect, and avoid missing any important social media notifications!! The hotel was undoubtedly, stretched to the limits as regards staffing. Following Covid protocols had resulted in them being more than 15% down on normal staffing levels. Even management were regularly seen helping out in the bars at busy times- they had little experience of mixing cocktail’s but they did their best! The hotel has a lot of very loyal employees, some with ‘just’ 10 years, right up to some with 40+ and, those that had come out of retirement (Jauhjan)to help them out over this difficult recruitment period. Overall an excellent stay, and it is easy to see why they have so many repeater guests who come back year after year!
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Date of stay: November 2021Trip type: Traveled as a couple
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CPH - Denmark wrote a review Nov 2021
Copenhagen, Denmark320 contributions11 helpful votes
+1
Hotel's Favorite
I have just enjoyed 2 ½ weeks at the Shangri-La Le Touessrok. Location. The location is out of this world. On a beautiful long beach. My tour guide (Summer-Times Tours) told me, that the hotel is situated on the longest “hotel beach” of all the hotels in the country. Preparing my arrival – Front office staff support I bet both parties felt challenged. I planned my visit in connection with the re-opening og Mauritius, on the back of the Covid lock down. Regardless of the need to ask too many questions, to be safe and prepared for an arrival to another country, the Front Office staff replied patiently and correctly regarding all national admin requirements for foreigners arriving to Mauritius. Fitness facilities. If you are looking for great fitness facilities, which are not stock in a basement or dark corner, this very well-equipped Fitness Centre is overlooking a pool area and has large windows allowing for natural light to flow in. Often debated amongst female guests as a “safe fitness centre”. You do not feel alone, you are not stock in a basement room. Very important. The Fitness Management offers fitness classes throughout the day from early morning. All classes run by professional trained staff. Let me say, on a personal note; Dominique, who was my 07.00 hours trainer made me feel 10 years younger, even though he did one day tell me to stop. “Relaxing is also important” – he is right, still his professionalism makes me smile. SPA The SPA is a nice tranquil area with great staff, who pays attention and soon “reads” their guests’ needs, requirements and wishes. Professional all the way through. Dietary requirements The Chef of “The Republic” restaurant has made sure; I will return next year. I require a daily protein smoothie as part of my battle against an inflammatory condition. I brought my collagen and protein to the restaurant, a smoothie was prepared for me at NO hesitation, served with a wonderful smile – every time! (I wish I could do with the great menu offered, I cannot, and no one made me feel awkward once they had information on my requirements. On the contrary, everyone tried to make me comfortable, regardless of me feeling very humble. I look at the nutritional value of my food before I look to the “fine dining” aspect. I can glance at a plate of food and instantly calculate if it meets my daily needs in terms of protein, fibre, vitamins, and minerals. I cannot do “fine dining” for weeks on end. Hence the arrival of very impressive vegetarian dished combining plant protein and fibres had a significant impact on my wellbeing. It also made me confident, a longer stay in 2022 will work well. (I have booked already). I am incredibly grateful and humbled by all the efforts made by The Culinary Director and The Chef at “The Republic.” I can fill a page with words of gratitude. General At hotels, there is often one or two staff, who does not make the mark. NOT here! I am humbled and impressed with all the efforts made by the staff. All your staff goes beyond the call of duty to make each guest feel, we are the only one that matters, the special one, and that is quite the skill. It takes efforts and energy, which all your staff gladly invest in their interaction with guests. I am booked – all this trouble (me) is coming back, I can hardly wait.
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Date of stay: October 2021
Location
Cleanliness
Service
Room Tip: All suites have views to the Indian Ocean.
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Response from Shangri-La Mauritius, General Manager at Shangri-La Le Touessrok, Mauritius
Responded 3 weeks ago
Dear Wendy W, It is such a pleasure to read your glowing review of your stay. We truly appreciate it when guests share their lovely thought and experiences with us. Our entire team takes pride in dedicating their best efforts to ensure that our beloved guests’ experience at the hotel are unparalleled from start to finish, We will take great joy in passing your thanks and compliments over to all colleagues mentioned in your review , they will be ecstatic to hear that they made an impact on your stay. We are counting down the days until we have the pleasure of welcoming you back at Shangri-La‘s Le Touessrok Resort & Spa Sincerely, Gregory Coquet General Manager
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Aleš H wrote a review Nov 2021
1 contribution
Second time in same hotel means that we had high expectations. Of course covid has also influence on services and changes in hotel. Staff is very supportive and nice. After 2 weeks of golfing i appreciated massage in spa, and after 2 treatments i am in good shape again.
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Date of stay: November 2021Trip type: Traveled as a couple
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Escape61650 wrote a review Nov 2021
1 contribution
What a exceptionally wonderful time we had at the shangila. We had a gorgeous 12 days at the end of October. Outstanding service which was a welcome surprise after the enduring time the hospitality sector has had during the pandemic. Narendra and Mr Sunil went above and beyond, the butler service spot on, delightful restaurant and bar staff, really warm and engaging kids club, beach attendants at the ready to spritz your face, attentive housekeeping, super clean rooms, happy boutique staff and tasty food. We honestly did not come across one unhappy face (with the exception of me, when it rained all day). The touessrok for us was incredible fun with relaxing times on the beach or in the spa. Lunch was enjoyed on the picturesque Ile de cert twice after golfing and we also jumped on the hotels boat transfer to visit the resorts private island-Ilot mangenie on the opening day of the season. Delicious truffle pizzas washed down with mouth watering Margaritas. This was a super fun yet relaxing holiday and our family are looking forward to returning!
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Date of stay: October 2021Trip type: Traveled with family
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Response from Shangri-La Mauritius, General Manager at Shangri-La Le Touessrok, Mauritius
Responded 1 week ago
Dear Escape61650, Thank you for your review. We are so pleased that you had a lovely time here at our resort. It is very important to us that our guest feel very special. Thank you also for acknowledging our team members, we take to much pride in our team’s mission to make sure our guests experience the highest level of hospitality. Once again, thank you for taking the time to share your lovely feedback of your stay with us. We hope to see you back in your personal Paradise. Kind regards, Gregory Coquet General Manager
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Joey N wrote a review Nov 2021
4 contributions1 helpful vote
Our Experience: Had an issue the first part of our stay with our room, that had us not very happy. Once the hotel staff/management became aware of our dissatisfaction they went above and beyond to make the remainder of our time at their hotel incredible. The hotel manager personally came to check on us and was very understanding/kind and passionate about having our stay at the Shangri-La be top notch. The amazing - I think every room as an ocean view, both the rooms we stayed at had gorgeous views - Bathtub/bathroom is phenomenal - staff is very helpful (especially the butler service was amazing) - the Japanese Restaurant was really good (recommend the steak and chicken dishes) - the cocktail hour - is really fun and lively - the pizza on the private island is really good and worth the trip over on the ferry - the rooms and elegant and very clean - beaches are beautiful and there are a lot of activities going on daily the meh - lunch ends at 3 - which feels early and we ended up missing everyday - the in-dining menu could have more options or let you order from any of the restaurants
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from Shangri-La Mauritius, General Manager at Shangri-La Le Touessrok, Mauritius
Responded 1 week ago
Dear 24joeyn, Thank you for brightening our days with such lovely comments and we are delighted to read your kind words of praise for our colleagues. They will be ecstatic to hear that they made an impact on your stay. The issues raised in your comments have been shared with the concerned department. Once again thank you for taking the time to share your lovely feedback if your stay with us. We hope to see you back in your personal Paradise! Sincerely, Gregory Coquet General Manager
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PRICE RANGE
$348 - $696 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le touessrok hotel trou d`eau douce, touessrok, le touessrok resort, le touessrok mauritius, le tousserok
FORMERLY KNOWN AS
Le Touessrok
LOCATION
MauritiusFlacq DistrictTrou d'eau Douce
NUMBER OF ROOMS
200
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Frequently Asked Questions about Shangri-La Le Touessrok, Mauritius
Which popular attractions are close to Shangri-La Le Touessrok, Mauritius?
Nearby attractions include Belle Mare Beach (4.1 miles), Ile aux Cerfs (1.2 miles), and Grand River South East Waterfalls (2.5 miles).
What are some of the property amenities at Shangri-La Le Touessrok, Mauritius?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Le Touessrok, Mauritius?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Le Touessrok, Mauritius?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Le Touessrok, Mauritius?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Le Touessrok, Mauritius?
Conveniently located restaurants include Amari By Vineet, Duck Laundry, and Beach Rouge.
Are there opportunities to exercise at Shangri-La Le Touessrok, Mauritius?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Shangri-La Le Touessrok, Mauritius have an airport shuttle?
Yes, Shangri-La Le Touessrok, Mauritius offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Le Touessrok, Mauritius have airport transportation?
Yes, Shangri-La Le Touessrok, Mauritius offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Le Touessrok, Mauritius?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Le Touessrok, Mauritius offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.