Between guest house and family hotel, quiet, hospitality and meals are the highlights of La Tonnelle. Fully renovated rooms equipped with air conditioning, television, fridge-bar, safe ... Over a diving and Spa will complete your stay at the pool or on the beach (50 meters)
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Budget
Languages Spoken
English, French, Dutch, German and 2 more
Location
Route Cotiere, Trou aux Biches, Mauritius
La Tonnelle
190 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Welcoming place and staff. Large room, clean, good bedding. We could have feared the noise due to the proximity of the road, but this is not the case. The breakfasts are good and the evening meals tops. Being alone in the establishment, we were able to choose a few dishes that Denis brilliantly prepared for us. We will remember his semi-cooked tuna and coconut flan for a long time. In addition, he is inexhaustible and not short of advice, ideas and anecdotes. There are no fake smiles here, only broad, natural smiles from Géraldine and her colleagues. The proximity to the beach is a plus. In short, a very good address at a reasonable price.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We got an amazing and unique experience, when staying for a week at this hotel. Denis (owner) was beyond compare, and we feel ourself as old friends of him. He is very unusual person - full of kindness, wisdom and patience. IMHO, everyone from his clients feel as he/she is member of Denis family. When you visit your friends, you will never tell them that something is not as you expected, so we cannot mention anything that didn't match - this is very small and unimportant things. Denis is a big fun of cuisine, so each evening he gathers those who wish around the common table for the wonderful dinner. During this dinner people from different countries are able to communicate. Location is great. You will get nice beach bag and special towels. Thanks a lot for a great time. Ludmila&Gregory
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The place is idyllic, near the beach of hole aux does, close to the diving club Mimi's Diving. Boss Denis and his team are taking care of us. A group of 17 people feels good there. Friendliness is the keyword for this clean, clear and advisable Guest House.
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Date of stay: November 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Disaster during Cyclone Chido I could not make the planned stay. I contacted the hotel, I asked for a refund even partial or a change of date.
I proposed several changes in mid-season but... None of my requests were accepted.
No solidarity.
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Date of stay: December 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
For the second time I spent two dream weeks at the Tonnelle in Trou aux biches. I felt like family with the owners, everything was perfect from the welcome, massage, half board, the location just a stone's throw from the beach and the organization of transport etc... I thank my new friends for their kindness. Congratulations to Marlene for her commitment to her Art association in favor of noble causes. Kisses to ABCDE the little cat 😂 Thank you and see you soon 😉😘
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a really great place to stay. Delicious food, wonderful personalised friendly service and spotless comfortable room with all the small touches one could wish for. Will certainly be back. Also very conveniently placed.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were greeted by a not very pleasant owner. We explained we had to reaarange our wedding plans and alter our stay but he could not care less! The room was uninviting with concrete floor(as MECHANICS GARAGE) and dim lighting.no light bright airy feel. It was very basic and uninviting!!! No cosy comfort at all!!!the bathroom had basic fittings and a strange smell! The owner discussed our personal circumstances with other guests in french very rude and unprofessional! I was very upset, we got on the phone to agent and cancelled booking which owner did not want to do! We explained reason but he had bad attitude. Beautiful island don't waste your time here. I WOULDNT STAY HERE EVEN IF YOU PAID ME!! SADLY TRIPADVISOR LET ME DOWN A LITTLE BUT THIS IS AN IDEAL BACKPACKERS PLACE!! IF YOUR STILL LIVING IN THE 1980S. THIS CHAP OFFERS A MASSAGE AND PROB FREE BEER AND FOOD TO GUESTS HENCE THE REVIEWS.
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Date of stay: June 2015Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from La_Tonelle, Propriétaire at La Tonnelle
Responded Jun 14, 2015
Bonjour, cet avis est absurde…effectivement ce candidat client s'est présenté avec une réservation Booking.com annulée car sa carte de crédit était considérée comme volée par la banque… Nous l'avons accueilli malgré cela mais nous lui avons demandé de payer en arrivant …et sa le terminal de paiement nous a demandé de retenir la carte et de contacter la police…. Nous avons demandé au client s'il avait un autre moyen de paiement en lui expliquent la situation..A ce moment il a pris ses valises et s'est encouru…. Cette personne n'a pas dormi chez nous et est restée 10 minutes Nous somme désolé mais nous ne sommes pas responsable de ses problèmes avec sa banque… ….
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have a mix of feelings while reviewing La Tonnelle. I would give 1 star (minus if possible!!!) but also 5 starts.
Making it short, please if you stay here, take the Terrace room, Garden View one or the 'Superior Room' because most of people are staying in those rooms which are quite fine. But if you think as us, a simple room is enough, and you see some pics, and get there getting NOTHING for those money, IS FRUSTRATING! And if you read this (LaTonnelle) attitude is everything, even that ROOM, if you would have come to us and apologised and gave us some clear reasons why we are in that one, not the one from Pics, we would have understood it, we are that type of people, but coming and leaving us half a day, WAITING, NO WAY!
Bad Thing: Booked with one week before, breakfast & dinner included, planning to stay 2 weeks in Mauritius, 1 more expensive one cheaper, La Tonnelle being the MORE EXPENSIVE ONE. Arriving there, nobody at reception, one girl staying at the long table, asked her, another one comes, no one saying at least HELLO. Doesn't matter, we love to travel so these things are just fine (maybe is shyness or other reasons). As we entered the room, we were simply SHOCKED. 750 EUROS FOR A GARAGE UPDATED TO A ROOM??? Concrete floor, dirty bed sheets, THE DOOR HAD GAPS AND BASICALLY THE ANTS OR OTHER THINGS COULD COME INSIDE!!! Mould everywhere close to floor, simply DISGRACEFUL.
We believed it was some sort of mistake, kept calm, called the 'boss' through these girls, not there. Fine, called Booking, (3 EUR/min since Mauritius) after 10 min, answering, a case is made, asking for photos, and that they have contacted the boss called 'Denis' and he will come in 2 HOURS. Fine, calm again, went with my gf to buy some water and eat something. This happened at 13:00 ish on a really sunny day, LAST SUNNY DAY BEFORE CYCLONE STRIKING FOR 2 DAYS. By 15:00 came back, Denis apparently was there, but left again. Will come soon. By 17:00 lost my calm, and called again booking being really pissed off. Again they said he will be there, but LUCKILY WE KEPT THEM BY PHONE (my gf was on the phone since her account on Booking). Went to reception, he basically started shouting to my gf that she wanted FREE UPGRADE and we just want that. We asked him to keep calm and follow us in the room to show him THOSE CONDITIONS. He still kept his opinion that everything is ok and while showing the door or bed sheet he continued with the FREE UPGRADE THING. Luckily again that Booking was on the phone, he basically started shouting really bad to my gf MAKING HER CRY!!! Imagine now me, as a man, what should I have done? Cause I was pushed to my limits, he continuing to shout at me THAT MY WIFE ASKED FOR FREE UPGRADE. We just wanted the room WE PAID FOR FROM PICTURES, NOT A GARAGE / OLD HOSPITAL ROOM! Booking recorded everything and after 30 min staying on hold they asked us to go again to reception. He was changed. Another room was available for us excl. last night, which was fine. We also lost our first day, SUNNY DAY in Mauritius just because HE AVOIDED US, simply avoided!!! Also came with solution that you can leave, simply, with non refundable money, are you stupid? I have read people doing it, but not me! Is my money, I worked for them, wouldn't give to you for free!!! I have to mention that the Superior Room actually was the one in the pictures, having extra a balcony!
Good Part: after the incident, everything came to normal, room was quite nice, nothing for 'Superior Room' since we got a Superior Room, but acceptable. The long table and shared food was quite amazing, getting to meet really nice people, from Romania, Turkey, South Africa or USA. Really nice people, really nice experience and sharing their daily activities. VERY NICE IDEA!
BEST PART: FOOD! I can say that we almost forgot our incident with Denis, after having dinner there, nice fish / chicken based meals, with aperitif, main course and desert! Also Christmas Dinner was included in our stay, which was amazing regarding food / experience. Some locals came and sang local songs, dancing, really fun and really local experience. Breakfast quite basic, but fine, omelette / scrambled eggs / fried eggs with some bacon / sausage, croissants and sweet things (not my type) but enough. Also cheapest car rental 1200 MUR / day without any credit or things like that. Also I gave the car at my second accommodation, without any extra cost.
La Tonnelle could be much better if they would be at least hones with those rooms (only few of them). Great Location, only 10 min walk to Trou aux Biches beach and 6 min to local supermarket.
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Date of stay: December 2018
Value
Rooms
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Misleading photos and information. No receptionist or hotel manager available on-site.
Where the 3-Stars is coming from ... The Trade licence from the Mauritian district council is allocated to "DEGENDT LTD" as "General Retailer" and did not have any mention of the hotel standard or ratings (Photo attached). No mentioned of "La Tonnelle" as Trade Name.
Dirty and disorganised ... You better check the hotel before booking.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
In July 2018 my Wife , Daughter and myself arrived in Trou Aux Biches at the shocking La Tonnelle and after we arrived we were showed to our room by a local employee and then to our horror we found a shower which was blocked and overflowing , Towels were old, worn out and mouldy , the bathroom was mouldy, the bedrooms smelt of mould , the floors were painted green on concrete which was coming of on our feet , the beds were smelly and the place smelt of dust ,this was all found in 20 minutes of our arrival. The rooms are substandard and equivalent to a bad backpackers hostel or Pension. we left immediately to another hotel. I rang the owner a few days later as he wasn't available and couldn't get hold of him , so i want to La Tonnelle to ask for my deposit back which was 296 EUROS ( $486 Australian Dollars ) the owner was there and he refused to give my money back under any circumstances. Do not go to La Tonnelle its a complete dive , the local staff who worked there also expressed their concern about the place to us , the owner is a frenchman from France not mauritius, his office is a mess with paperwork all over his desk and barely can keep things running , the owner tried to show me on his computer what the rooms looked like and on the internet its amazing how different it is compared to the actual room also his website gives the impression that La Tonnelle is on the beach when it is not at all , i think he may have updated his website since then when we arrived the owner was at the bar , he was the only one there and the only one drinking. we went to a very nice Hotel called Volie Bleu in Pointes aux piments it was fantastique, on the beach, all new, Lovely people working there and cost less than La Tonnelle. Do not pay a deposit at any hotel unless you are sure things are what they seem! even if you do your homework you can still be caught by tricky operators!
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Date of stay: July 2018
Value
Location
Service
Trip type: Traveled with family
Room Tip:La Tonnelle is not fit for human habitation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from La_Tonelle, Propriétaire at La Tonnelle
Responded Aug 27, 2018
Bonjour ce commentaire relève de la pure mauvaise foie..Notre maison a été entièrement refaite il y a 3 ans...La chambre que vous aviez reçu a été refaite entièrement ( carrelage, sanitaire, literie) il y a moins de 2 mois... Le problème vient du fait qu'un membre de votre famille VOULAIT une chambre pied dans l'eau.. ce qui n'est pas notre cas et n'est pas à notre programme... A lire l'ensemble des avis...je pense que soit vous avez un problème, soit la majorité de notre hôtes sont stupides... Lorsque l'on choisit de réserver en promotion et en non refundable....il n'y a effectivement pas de remboursement... Nous aurions même du recevoir la totalité du séjour réservé. Hello this comment is the pure bad faith..Our house was completely renewal 3 years ago ... The room you had received was renewal entirely (tiles, sanitary, bedding) less than 2 months ago .. . The problem is that a member of your family WISHED a room in the water .. which is not our case and is not our program ... To read all reviews ... I think either you have a problem, the majority of our guests are stupid ... When we choose to book promotion and not refundable .... there is indeed no refund ... We should have received the entire stay booked.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Je ne comprends pas votre mail !!
Nous avions été extrêmement enchanté lors de notre séjour à la Tonelle. J'en profite pour embrasser très amicalement le boss, ADI et PATY.
Je les remercie d'ailleurs par avance de me recontacter, la chaleur dès contacts établis ne pouvant s'effacer avec le temps.
Je vous embrasse.
Lionel (et Martine)
Y
There are more places to choose from in the Trou aux Biches area.
PRICE RANGE
$73 - $132 (Based on Average Rates for a Standard Room)
LOCATION
MauritiusPamplemousses DistrictTrou aux Biches
NUMBER OF ROOMS
18
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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