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Le Palmiste Resort & Spa

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Coastal Road Route Cotière, Trou aux Biches, Mauritius
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Traveler (868)
360
Panoramas (9)
Room & Suite (312)

About

#5 of 9 hotels in Trou aux Biches
Location
Cleanliness
Service
Value
Hotel Le Palmiste is situated in the most charming facets of Mauritius, the North West, more precisely in the coastal village of Trou aux Biches. Le Palmiste Resort & Spa reveals itself in a very warm atmosphere surrounded by an exotic garden situated at not more than two minutes from the public beach of Trou aux Biches.Distances: 60 Km from the airportHotel Facilities: • 81 rooms • Restaurant • Wifi facilities• Bar & Pool Bar ( Le Ralph`s Bar )• 3 Swimming pools• Meeting room • 1 Kids Pool • Spa, Esthetique, Hammam, Jacuzzi & Sauna• Hairdressing • Tour desk & transport • Reading lounge • Night club Accommodations 81 rooms in 3 categories of rooms:41 Standard roomsGarden and pool view with one double or twin bed and possibility of adding one extra bed.28 Superior roomsGarden and pool view with one double or twin bed and possibility of adding one extra bed.12 Family rooms Garden and pool view with one double bed and one adjoining two twin beds for 2 kidsAll rooms are equipped with:Telephone with direct international accessIndividual digital safe LCD TV with local and satellite channelsBathrooms with showers Mini bar (upon request)Tea/Coffee,Hair Dryer,Electricity 220-240VElectric shaver pointRestaurants Le Cateau Vert - offering buffet breakfast, lunch a la carte and dinner theme buffets and menus. SPA Le Lotus center is the wellness lounge for relaxation and enjoying the peacefulness .The wellness lounge provide facilities of Sauna, Jacuzzi, and Steam bath and massage treatments .Using only the finest natural ingredients, our attentive and unassuming therapists will help rejuvenate your body and revitalize your mind to fully appreciate your surroundings vacation.
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Property amenities
Free parking
Wifi
Pool
Poolside bar
Evening entertainment
Table tennis
Airport transportation
Banquet room
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Car hire
Meeting rooms
Spa
Full body massage
Baggage storage
Concierge
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
French
915Reviews99Q+A69Room tips
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Popular mentions
Sankaren P wrote a review Jan 2021
Mauritius6 contributions
Welcoming cocktail need to review! Room very small sharing balcony. Pool and jacuzzi need to be clean Restaurant FOOD a disaster/ very poor quality Tags mentions chicken curry but in chaffing dish fish curry. No follow up for birthday cake request. But the big and main issue is FOOD!
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Date of stay: January 2021Trip type: Traveled as a couple
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Rennel Waren wrote a review Nov 2020
1 contribution
Very nice place to be with couple, nice hotel welcoming, restaurant foods was very very good. Bathroom water presion Top. Personal working very carefull Welcoming of the manager at arrival. Sincerely a good place to expend a weekend or a moment with family out of everything.
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Date of stay: October 2020Trip type: Traveled as a couple
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Keshini wrote a review Oct 2020
Vacoas2 contributions
Had an amazing experience ! Everything was great. We've been greatly welcomed. The rooms were clean, pools also were clean. Television indeed was blurry but we spent most of our time outside which wasn't a big of a deal. There were no disturbance at all. Food was alright but I'll admit I did set my expectations a little bit too high but nonetheless I was satisfied. There should be more choices for dessert though as I had a little nephew with me and he wanted ice cream which they did not have. Staffs were super friendly and helpful. Overall I had an amazing stay ! I'll be back for sure :)
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Date of stay: October 2020Trip type: Traveled with family
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sharmila j wrote a review Sep 2020
1 contribution
When we check in somebody came near the security gate to welcome us, he was not welcoming at all, not a smile and was so rude. The lady at the reception didn't even greeted us. The staff at the restaurant for the buffet also lack a smile. Welcome team is not welcoming at all and not polite. Quality hotel in general nevertheless a slightly warmer welcome would be appreciated. Tv is all blurry and the reception was poor. No access to outdoor Jacuzzi as it was not in use. There was no hot water in the room. We complained several times, after which somebody came, but could not fix it. We had no hot water during our stay. For room cleaning services, I requested 4 times and they came to clean the room at 3.00 p.m and there was a baby in one room, she was sleeping at that time. Her parent didn't apprecieate it as it would disturb her. The wash bassin was blocked, water was leaking from toilet and went to the bathroom which was not hygienic. No action was taken to repair it. I spent the whole day making complains which spoiled my holiday. Mr Ajay the Manager is very rude blaming manager and was somewhat insensitive to our problems. When we asked him for some service, he would make a joke as if to buff us. The level of service was poor unfortunately. There are still some basic fundamentals that would improve the overall quality of the hotel. We came there to relax but unfortunately we were disappointed and stressed. I have visited this resort and had one of the worst experience. Not worth the 3 superior as the hotel claims to be. No Value for Money!
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Date of stay: September 2020
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Response from Heliotrope Armand, Sales at Le Palmiste Resort & Spa
Responded Oct 1, 2020
Dear Mrs Sharmila Thank you for these Feedback I want to start off by apologizing for the negative experience that you had faced that I have already shared with the Management team. We strive hard to present to provide our guests a great customer service in all departments so that our guests left our resort with good memories. Our Resort has undergone many changes and thus improved our customer service policies. It is review such a yours that provide our company the ability to being better in creating great customer experience in the future. Even though please see below some explanation to some points you put forward in orange Thank you and I hope that you will grant us the opportunity in the future to improve your image of us and we shall make a commercial gesture by then. Regards
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Yuvraj S wrote a review Jul 2020
Solapur, India3 contributions
Good place to visit. Staff us helpful. Need Impromvent in 🍴🍕🍔 food. Swimming pool needs to be cleaned rest all is best. Beach and super market are on walking distance as taxi service is quite expensive
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Date of stay: July 2020Trip type: Traveled as a couple
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PRICE RANGE
$70 - $184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel le palmiste, le palmiste mahebourg
LOCATION
MauritiusPamplemousses DistrictTrou aux Biches
NUMBER OF ROOMS
100
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Frequently Asked Questions about Le Palmiste Resort & Spa
Which popular attractions are close to Le Palmiste Resort & Spa?
Nearby attractions include Plage de Trou aux Biches (0.4 miles) and temple de Triolet (0.6 miles).
What are some of the property amenities at Le Palmiste Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a spa.
What food & drink options are available at Le Palmiste Resort & Spa?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Le Palmiste Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Le Palmiste Resort & Spa?
Conveniently located restaurants include L'Ananas, Cafe International, and 1974, da Antonio e Giulia.
Are there opportunities to exercise at Le Palmiste Resort & Spa?
Yes, guests have access to a pool during their stay.
Does Le Palmiste Resort & Spa have an airport shuttle?
Yes, Le Palmiste Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Le Palmiste Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Le Palmiste Resort & Spa offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Le Palmiste Resort & Spa?
Many travelers enjoy visiting Aapravasi Ghat (8.8 miles) and Citadel Fort Adelaide (9.0 miles).