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Casuarina Resort & Spa

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Coastal Road, Trou aux Biches, Mauritius
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Traveler (2001)
360
Panoramas (13)
Pool & Beach (563)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#4 of 9 hotels in Trou aux Biches
Location
Cleanliness
Service
Value
Travelers' Choice
Set in the heart of a lush tropical garden, Casuarina Resort & Spa is a Mauritian resort located across the beautiful beach of Trou Aux Biches in the North West of Mauritius, 30 mins from the Capital, Port Louis and 10 mins from the lively village of Grand Bay. Known in the past as the fisherman’s village, Trou Aux Biches is very famous for its long stretched white sandy beach, its geographical location and for its outstanding seabed, key area for diving sports and to discover the splendid flora and fauna of the Indian Ocean. The hotel has a unique Tropical architecture, with white walls made of limestone and thatched roofs. Originally built in 1973 with only 15 bungalows, there were 94 rooms expanded onto 7 hectares of timeless landscape of mature trees and swaying coconut trees. Supporting facilities include 3 inviting restaurants, 2 swimming pools, a gym and a Balinean styled Spa.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Evening entertainment
Babysitting
Parking
Public wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Conference facilities
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Concierge
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Mid-range
Languages Spoken
French

Location

Full view
44Car recommended
Grade: 44 out of 100
23Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
1706Reviews125Q+A100Room tips
Traveler rating
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Popular mentions
SheilC wrote a review Yesterday
Dublin, Ireland83 contributions8 helpful votes
+1
First of all I would like Thank all the staffs who made our stay memorable. You guys were amazing and fantastic! We booked this hotel for 2 nights and I must say I was not disappointed at all. We went there to relax and that is what We got. When we arrived at the hotel we were warmly welcomed. The staffs were very nice and well spoken. Hand sanitisers were made available everywhere around the hotel. They had good hygiene protocol too so I was not made to feel unsafe at any moment. The staffs were adhering to the new hygiene guidelines by wearing masks and taking all other precautions. We were shown to our room with a balcony which was sea facing. The room was nice, comfortable bed and clean and had clean towels in the room and bottle of water. You get 1 towel each for the pool or the beach at the reception, which I found to be very good Our stay was an all inclusive one and worth every penny, we used everything to the maximum. My hubby was very happy when it came to the drinks . The food was Yummy!! No complaints regarding that.. it was literally a buffet! We had aqua sessions as well after lunch. The hotel pool was fantastic with , plenty of space to lounge and to sunbathe. We had a game night where you have to guess movie name through music, that was so much fun and then if you win, you get a prize, after that there was music and dancing. The beach is on the other side of the road attached to the sister Hotel Le cardinal Exclusive Resort. You have just to cross the road and voilà! There are free water ski, glass bottom rides, snorkelling, kayak, pedal and hobby cat. We used both the beach and pool which was fantastic. Being a tropical island I believe you have to accept the flora and fauna that comes with it. The colourful birds, the green day gecko of Mauritius is part of the island, I must say I enjoyed every bit of it. I was not there to sit and use the WI-FI which was available mostly everywhere in the hotel. I was there to relax and swim, sunbathe, a day at the beach, or even the spa, drink the local brew and eat the local dishes. This was all made available in the hotel. It is also a kid friendly place. So do not look further, this place is fantastic and the price is affordable. I call this place my home away from home. PS. Check my other reviews regarding the sister Hotel Le Cardinal Exclusive Resort, and the spa. We were there in 2019! Check out our pictures and videos Thank you again. We will be back soon. Kriti and Kushal
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
Room Tip: The room facing the sea is great. Kids friendly. Parking available.
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Pyro222 wrote a review Nov 2021
Peterborough, United Kingdom8 contributions3 helpful votes
This hotel was consistently poor in all respects. We arrived on a Saturday evening and we were told the prearranged room was not available and one of the 2 small swimming pools was closed for renovation. The only pool available had to cater for all of the hotel guests despite the fact that it only had 20 sunbeds and 6 umbrellas. The food was of a very poor quality and food hygiene levels left a lot to be desired. The restaurant is open on 3 sides and was constantly inhabited by flies, birds and gekos. The birds landed on tables, chairs and frequently stole food from peoples plates. Everything seemed to be arranged so that costs were kept to a minimum, small plates bowls and glasses ensured portions were kept to a minimum. Part of our package was a stocked mini bar (water, soft drinks plus tea and coffee. It took 3 days to get these supplies, when we asked about a bottle opener or a spoon we were told we had to go down to the pool bar. Reception blamed the supply delay on housekeeping, they blamed the bar who blamed reception!!!!.. Everything done to cut costs again. When we mentioned this to the manager he told us that it was Impossible to be on top of all these issues. The Internet connections are a joke even if you have paid extra for accessin your room. It is only reliably available in reception. It just is not available anywhere else around the hotel. After several complaints to our tour company, Blue Bay travel, they told us that there was nothing they could do unless the hotel refunded our money and we also paid several hundred pounds for a different hotel. They also ask £30 for a late checkout, coincidentally most flights to Dubai seem to leave at 11PM so an evening departure from the hotel is the norm. Having spoken to several other British guests, they were also encountering the same problems. This hotel is consistently: Unsatisfactory Cheap Un hygienic Lacking in customer care. Lacking in WiFi Just save yourself the hassle and book somewhere else.
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Don't go.
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Angel Lucy wrote a review Mar 2021
62 contributions43 helpful votes
I should say thst the 14 days were spent smoothly, the colleagues were extremely helpful msinly joyce, yashvin and yoveen They were here whenever require. Mr Ashley definitely deserves the best review as the latter was attentive and helpful to our request. Room was great and internet being very fast. The good tasted very good however there could be some diversity Overall spent those days well
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Date of stay: March 2021Trip type: Traveled solo
2 Helpful votes
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Chantelle M wrote a review Feb 2021
1 contribution
Thank you especially for being aware of our requirements. Thanks again to the team that make our stay a good time, comforting and secure. We are sure that when I return to your city, I will go back to your hotel. Special thanks to Nitesh , it's really admirable how he treats customers and the other staff i unfortunately did not get to learn their names.
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Date of stay: February 2021Trip type: Traveled solo
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Tameeni J wrote a review Jan 2021
1 contribution1 helpful vote
It has been such a pleasant quarantine so far for my mum. Nothing to complaint of. Great service by a great team. Food is nice as well. Special thanks to Poonam, Joyce and Daniella. Thank you again everyone.
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Date of stay: January 2021Trip type: Traveled solo
1 Helpful vote
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PRICE RANGE
$82 - $173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casuarina hotel mauritius, casuarina hotel trou aux biches, casuarina mauritius, casuarina trou aux biches
LOCATION
MauritiusPamplemousses DistrictTrou aux Biches
NUMBER OF ROOMS
109
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Frequently Asked Questions about Casuarina Resort & Spa
Which popular attractions are close to Casuarina Resort & Spa?
Nearby attractions include Z'ile Beach (0.5 miles).
What are some of the property amenities at Casuarina Resort & Spa?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Casuarina Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Casuarina Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Casuarina Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Casuarina Resort & Spa?
Conveniently located restaurants include Refresh Lounge bar Restaurant Pizza, L'Ananas, and Le Pescatore.
Are there opportunities to exercise at Casuarina Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Casuarina Resort & Spa have airport transportation?
Yes, Casuarina Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casuarina Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Casuarina Resort & Spa offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Casuarina Resort & Spa?
Many travelers enjoy visiting Aapravasi Ghat (9.6 miles) and Citadel Fort Adelaide (9.8 miles).