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Casuarina Resort & Spa

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Casuarina Resort & Spa
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1,108 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Really good hotel I am sure if this hotel was on the beach it would be a 4star The hotel is a tradional style,don't expect lifts etc.the staff are very pleasant and helpful ,the rooms are cleaned and fresh bedding daily.The food is excellent and varied.

Helpful?
1 Thank jean332016
Pamplemousses
2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

What normally one expects from a hotel is the warmth & welcome which would make you feel at home and this what we experienced at Casuarina Resort and Spa. The strength of the hotel is the staff members starting with the Reservation desk, followed by the Reception team, supported by the F&B staff, backed by associates of the Kids Club... More 

Helpful?
Thank Sailesh S
Direction11, General Manager at Casuarina Resort & Spa, responded to this review

Dear customer, Thank you for your comment which highlight our strong points, to begin with the TEAM, their involvement, dedication and the passionate way they work. We hope to welcome you back with your family at the occasion of your next stay in Mauritius, which will give us the opportunity to discover all our coming offers like the romance evening... More 

Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Casuarina provides a rather different concept, may be interesting for some. They offer some unconventional room category options. I forgot what they call it but it gives you a 'cave-like' concept. Suitable for those looking for a different accommodation environment. The hotel has been around for more than 40 years, so the rooms require some maintenance. That said, they do... More 

Helpful?
Thank Azlee G
Direction11, General Manager at Casuarina Resort & Spa, responded to this review

Dear G. Azee, We appreciate your comment and thank you for your stay in our property. Effectively Casuarina has an interesting history. Numerous renovation works took place in a recent past and a major one is planned current coming year, including bungalows which are very demanded for families and scuba divers markets. As mentioned in your comment we offer others... More 

Vacoas
Level Contributor
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Nice reception personnel -we got upgraded to bungalow, we really appreciated it. Their must be more food variety and the swimming pools need to be cleaned more often, the garden around the bungalows were not well maintained.

Helpful?
Thank Reenahadeen
Direction11, General Manager at Casuarina Resort & Spa, responded to this review

Dear guest, Thank you for your comment I have transmitted to my team. As recently assigned as GM at the head of Cardinal and Casuarina operations, I pay a lot of attention on points highlighted by our guests and will implement with concerned teams, appropriate actions. Concerning rooms a first renovation plan was implemented 2 years ago concerning Deluxe and... More 

Runcorn
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is situated in Trou aux Biches in lovely Mauritius. We were on a 3 week holiday and immersed ourselves in the language (I speak very good 'Franglais'), the culture, the sights and the food of the island. Mark Twain said that God created heaven after he had made Mauritius.The beach is only a one minute walk away and... More 

Helpful?
Thank John S
Direction11, General Manager at Casuarina Resort & Spa, responded to this review

Dear John, Merci beaucoup pour votre commentaire qui va droit au Coeur de nos team members. It is true that they work with their heart, and that they are fully dedicated to the guests. We take notice of your remark concerning wifi and are working at present time, on a global up-grading project, which will include a better wifi connection.... More 

Navi Mumbai, India
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Had stay there for a week with my partner. We got a couple room with beautiful decoration+ cleanliness was on top. Nice breakfast and dinner spread. Very clean swimming pool . Hotel arranged a night for local folk dance.

Helpful?
Thank Manisha J
Benfleet, United Kingdom
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just a useful things from my stay in Mauritus and this Hotel. You can change money in arrivals hall at airport 45 rupees to £1 there is a place if you turn right from hotel but never used it.Hotel does change money but at a lower rate. Transfer from airport is around 1 hour. Check in was fast. Room was... More 

Helpful?
1 Thank nikndel
pereybere mauririus
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Check In and Check Out was very smooth thanks to ILONA. Was very impressed by this three star hotel starting from the gentleness of the staff, the cleanliness of the room and the two swimming pools. Amenities meets the requirement. Breakfast, Lunch and Dinner were up to the standard. Boathouse caters for water sports. Gym is well equipped with... More 

Helpful?
2 Thank yo3177
Direction11, Responsable commercial at Casuarina Resort & Spa, responded to this review

Dear yo3177, Warm greetings from Casuarina Resort & Spa ! Thank you for taking the time to share your feedback about our property. We are very glad to learn you had a wonderful experience, enjoyed your stay and appreciated our services and facilities. We will pass the message to Dinesh, Vinay, Shiva, Ilona and Vinita our staffs. We have recently... More 

1 review
4 of 5 stars Reviewed August 21, 2016

Last week I was there with my hubby Clyde and our good friends Rosemary and Steward Carpe. We had a great time even though the welcome and the staff was not that satisfactory. They lack that warmth and large smile that is the first quality of hotel staff. The tea time was very poor. Dinner and lunch was nice. The... More 

Helpful?
Thank Joyce E
Direction11, Responsable commercial at Casuarina Resort & Spa, responded to this review

Dear Joyce E, Warm greetings from Casuarina Resort & Spa ! Thank you very much for taking the time to share your feedback with us. We are very sorry for the lack of warmth you experienced at our establishment. This should not happen again and rest assure that we will pass the message to our Heads of department and control... More 

pune
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 19, 2016

Very nice property. Good location. Great Food. Nice evening entertainment programs. Great pool and view. Polite staff. Clean rooms. Spa is also good. They have a tie-up with across the road beach activity vendor and give some coupons for free for activities like paddle boat, water ski, glass bottom boat ride with snorkeling (don't miss)

Helpful?
Thank cooltrips15
Direction11, Responsable commercial at Casuarina Resort & Spa, responded to this review

Dear Cooltrips15, Warm greetings from Casuarina Resort & Spa ! Thank you very much for taking the time to leave your feedback about us. We are happy to know that you really enjoyed your stay at our property and that you are satisfied with our services. It will be a great pleasure to welcome you again at Casuarina Resort &... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Internet
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Casuarina Resort & Spa

Address: 18 km from Port Louis, Trou aux Biches, Mauritius
Location: Mauritius > Pamplemousses District > Trou aux Biches
Price Range: $114 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casuarina Resort & Spa 3.5*
Number of rooms: 15
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Also Known As:
Casuarina Hotel Mauritius
Casuarina Hotel Trou Aux Biches
Casuarina Mauritius
Casuarina Trou Aux Biches
Casuarina Resort & Spa Mauritius/Trou Aux Biches
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