Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Le Cardinal Exclusive Resort is a boutique hotel located on Trou aux Biches beach and comprises 13 suites. This is the perfect place for a couple retreat. Supporting facilities include a swimming pool, a gastronomic restaurant, a beach bar & restaurant and a treatment room. The cosy atmosphere and personalized service ensure guests are relaxed and comfortable. The 10 Junior Suites, the Duplex and the 2 Penthouses guarantee privacy. Each room comes with spacious bedrooms and bathrooms, and they all have a terrace with direct view on the turquoise blue lagoon. The gentle sound of the sea can therefore be heard across the hotel.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French
Location
Coastal Road, Trou aux Biches, Mauritius
Le Cardinal Exclusive Resort
4.7 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Le Cardinal Exclusive Resort is celebrated for its serene and luxurious atmosphere with spacious rooms that boast breathtaking sea views, according to many guests. While the overall cleanliness and maintenance of the hotel receive high marks, some travelers have expressed concerns over its value, noting unexpected extra charges.
The hotel's amenities, including the dining options and beach facilities, earn rave reviews. Service is highlighted as friendly and accommodating, and the peaceful beachfront location is deemed perfect for relaxation.
Location
Beachfront
Atmosphere
Serene
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Well-appointed
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Literally got back from Le Cardinal resort & Spa, a small boutique hotel. On arrival we knew this was going to be one of the best hotels we have had holidayed at from first instincts. From checking in a bit earlier than we should have, and they still got our room ready in 15 minutes, and what an amazing vista from all the rooms. The rooms themselves were very spacious and done to a high spec. They had the usual tea/coffee utilities, and the room attendant brings you 2 bottles of water each day. There is a mini bar but beware you have to pay for anything you take. There is a large shower with monsoon shower head and very good and fast. We had the Junior suite room 2004 which also had a large round bath which took an eternity to fill but worth it. The room attendant even popped back while we were at evening meal to fold our sheets down, which was a nice touch. You also get beach towels that you can take on trips with you, so no need to take your own. Dining: We arrived in the morning so was not entitled to breakfast ( it all works out in the end) but was offered tea/coffee and cakes. So what you do is as it is a la carte, you order whatever breakfast you want in the morning. When you have finished then one of the waiting staff brings you the lunchtime menu, and also the evening menu. You then choose your options and there are some lovely choices. There are some meals on the menu with a supplement though. The wine is nice if you like it, but if not there are other choices of drink. If you did not fancy anything on the menu you are allowed to eat at their sister hotel across the road which is 3 star, but we did not need to. This is where I usually mention the staff names that excelled, but in this instance every single member of staff were absolutely brilliant, helpful and also very friendly and as the hotel only has 13 rooms it was like a family affair. The beach is nice and you can walk both ways if you want to exercise, or if not just chill on the beach where the sunbeds are reserved for Le Cardinal guests, and the security do enforce this. There is some good snorkelling about 50 metres from the beach, with a good variety of fish to see. So to summarize this was such a relaxing holiday and as it was only 13 rooms it did not seem hectic like in some larger hotels. We would definitely stay here again if we return to Mauritius. And thanks to all that work there to make everyone,s stay a special one.
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Date of stay: September 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After a long flight we were delighted to receive such a warm and friendly welcome. First impressions count and we were pleasantly surprised by the spacious room which had a real colonial feel and was capped off with a lovely balcony that had views over the pool, gardens and beach.
All meals were a la carte, including breakfast and despite having only 13 rooms the menu changed daily with a great selection of meals to choose from. Every meal was excellent and made more enjoyable with the outstanding table service from very attentive staff.
The Hotel was advertised as being on the beach and in fact the beach was so close to the main hotel that the complimentary WiFi worked whilst on the sunbeds.
No problem getting sunbeds at any time of the day and the bar staff made regular checks to see if drinks were required and delivered to your sunbed.
The requirement for gents to wear long trousers in the restaurant in the evening may not be to everyone’s liking but it did add to the overall atmosphere and maintain the standards associated with a first class restaurant.
There can be little doubt that whilst all aspects of the hotel were first class the quality and general attentiveness of the staff was the glue that pulled the overall experience together.
Our first time to Mauritius and without doubt the Cardinal will be top of our of list when we return.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajesh BUTON, General Manager at Le Cardinal Exclusive Resort
Responded Apr 19, 2024
Dear markpO2214MO, Thank your very much for your stellar rating and review. We truly believe your inspiring comments will give our readers a much broader insight into our resort's many eclectic qualities which clearly impacted positively on your overall holiday enjoyment and experience. Furthermore, your riveting review encompassed so many of our key core attributes (location, staff, service, cleanliness, vast array of culinary options to suit the most discerning of palates) which clearly defines Le Cardinal Exclusive Resort from the rest of its illustrious neighbours. We genuinely care about our guests' satisfaction and contentment. Therefore, it will give us enormous pleasure to share your kind words of praise with everyone who went out of their way to ensure your stay was a resounding success. Looking forward to hosting you back for any fantastic experience. Warm Regards Rajesh Buto
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Our experience with this hotel was fantastic. Upon arrival, you will immediately be pampered by the hospitable staff with a towel to refresh you and a welcome drink. This line is continued during the entire stay: you will be spoiled with a beautiful, luxurious room in an equally luxurious and small-scale hotel that exudes tranquility (and is actually very quiet). The staff are incredibly friendly and hospitable. The food was also great: from breakfast to dinner, everything was taken care of down to the last detail, with table service and a full menu each time (also vegetarian). All the (included) extras were a bonus: a duo massage, a cocktail at sunset, a romantic dinner, perfect WiFi in the room... I can't name a single downside. Amazing experience!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Je hoeft niet te rennen voor een ligbed op het strand of het zwembad, er zijn bedden genoeg...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed with my family at this resort the week of New Year's Eve and the following week. I must say that the swimming pool is small but nice, the garden is well looked after and the beach is a private piece of one of the most beautiful beaches on the island. The sea is beautiful but it would be better to have shoes because the seabed is full of rock and coral. It's just a shame that the cushions on the sunbeds are very dirty and it's better not to know (and not see as happened to me) where they put them in the evening... The staff is very friendly both at the reception and in the restaurant where, however, if the 'older' waiters are missing, the younger ones go haywire and become even slower than usual and often don't bring you exactly the things you ask for or they get the wrong ones. orders (I asked for a toothpick they brought me an espresso which I even had to pay for 😂). The food is presented well and I would say that I ate reasonably well all 15 days... of course we know, we Italians are very difficult to please when it comes to food!! Let's move on to the sore point... THE ROOM!!!! Cleanliness is practically absent or not received, at the end of the holiday I had more sand under my bed than the entire coast despite my repeated complaints!!! I didn't have a drain cover on the shower and one morning, after a night of bad weather, I found a cockroach hanging around near the hole. In the baseboards Under the bedside tables there were three inches of dust. There's no point in having a beautiful terrace with a breathtaking view if you can't access it because it's dirty and the parapet completely full of dust and sand that you couldn't lean on or even lay out a towel (which was important given that there wasn't any not even a drying rack, at least the classic ones that all hotels now have, on the wall). The first week I never had towels in my room, both those for washing and those for the beach which I was assured I would find in the room every day. Every day I had to call the reception to have them brought to me and they often arrived at least an hour after the call. But I mean... was it so difficult to put two face towels (one for the sink) and 4 body towels every day? Yes, you understand so because either we couldn't find them at all or they always put in less than we needed. The beach ones were sometimes delivered to me in the morning still damp and smelly. Following my complaint to a so-called manager, the second week went a little better but the lack of cleanliness and the almost lack of towels in the room practically remained. The resort would have great potential but left too much management to the locals, who have standards of cleanliness and management very different from our Europeans, it deserves a maximum of 3 stars…. Too bad they charge like an exclusive 5 star resort!!!!
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coming to the end of an incredible week staying at La Cardinal, a hotel which has totally surpassed my expectations. The five star reviews do not do the place justice! It has a perfect location on the beach front, with very easy access to the sea, whilst the small number of rooms means it remains quiet and peaceful. The food is some of the best I have ever tasted at a hotel, each night we have tried something different and it has all been superb, particularly the fish and seafood dishes. Shiva, the team and the chefs are what really make the place special.
For those who want entertainment after dinner, the Causarina over the road has it (it is part of the same chain, with the same great staff) but we were happy to stay listening to the sound of waves lapping against the shore.
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Date of stay: September 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajesh BUTON, General Manager at Le Cardinal Exclusive Resort
Responded Sep 22, 2024
Dear I.anM856, Thank you very much for your encouraging comments on the various aspects of our service. To be held in such high regards by our customers is surely a dream come true for us and this motivation enough for us to keep scaling greater heights. It gives tremendous pleasure to read that our amenities and overall ambiance suited, and even exceeded, your needs. Do expect enhance levels of commitment on every visit! Warm Regards Rajesh Buton
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We stayed at Le Cardinal for 6 nights, I did a lot of research to find the right hotel on a great beach and it exceeded my expectations. Everything about the hotel is amazing. The rooms were large with wifi, streaming services on the TV, a massive bathroom with walk in shower and plenty of storage. The beach is postcard perfect and has decent sunbeds for use by hotel guests. We mostly spent the days on the beach then late afternoon in the pool which was lovely and warm. The best thing about this hotel was the service. Every breakfast and dinner was an experience. Breakfast felt like a 3 course meal and dinner was fine dining. The food was of a high standard and Shiva and the whole team were very attentive and friendly. We felt very well looked after. With it being a small hotel all the staff knew us by name, what we liked to drink, we haven’t stayed at a place with that personal touch in a long time and that really made the time special for us. I will be recommending this hotel to everyone I know and hope to return.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajesh BUTON, General Manager at Le Cardinal Exclusive Resort
Responded Jan 13, 2025
Dear Valued Guest, Thank you for taking the time to share such a glowing review of your recent stay at Le Cardinal Exclusive Resort. It brings us immense joy to know that your experience with us exceeded your expectations. We are delighted to hear that you enjoyed the spacious rooms, postcard-perfect beach, and warm pool. It’s especially heartening to know that our team, led by Shiva, contributed to making your stay special with their attentive and personalized service. Your kind words about the fine dining experience and the memorable touches truly mean the world to us. At Le Cardinal, we strive to create a unique and intimate atmosphere for each guest, and it’s wonderful to know that this resonated with you. Your recommendation is the highest compliment we could receive, and we eagerly look forward to welcoming you back in the future for another exceptional experience. Warm regards, Rajesh Buton
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We arrived on the Friday morning/early afternoon, about an hour and fifteen minute transfer in private car ( big longer return journey as had a couple pick ups to do) got to hotel and the lady at reception sat down with us, went through how the hotel operates for meals etc. Got shown to our room on the first floor, lovely corner suite, circular bath in the middle which was nice but at 6’3 wasn’t very practical for me but did try it. To the left was large shower, 2 sinks and the wardrobe/dressing area and toilet through a sliding door. Other apse of the room was a large comfy bed, setee and balcony which was lovely to sit on morning of night. Through the reception area is the restaurant, to the pool and down into the beach where the hotel has reserved sunbeds just for the hotels guests, which are covered by a security guard to watch over bags etc. comfy sunbeds only a few meters from the ocean which was lovely to swim in although a bit coral on entry ( Recommended slip on beach shoes) Locally produced drinks are available from the bar just before you go to the beach. Breakfast was fruit, yogurt, eggs of your choice, sausage, bacon etc, toast, pastries, cereal, you’re asked what you’d like and it’s freshly cooked for you, tea, coffee juices as well. After breakfast you’re asked to choose lunch and dinner, pizza, burger, panini, chicken skewers and desserts. Dinner there’s always a daily special which you can mix and match from the normal menu. We were never disappointed, and the dinner food was outstanding, restaurant quality every time. The staff play a huge part of this hotel, Daniel, Raza and the others, didn’t get all names were so attentive, polite, helpful and friendly no matter what time of day. There’s a sister hotel across the road which you can use, we didn’t eat there as it was way busier than le cardinal. The gym was adequate for a good workout, mulitgym and a rack of free weights, couple benches, treadmills and bikes. There’s a man called VJ who we booked a couple trips with, you’ll find him on the beach, value for money trips and well organised. I’d definitely recommend this hotel for rest and relaxation, very quiet but was very welcoming, I’d deffo return 🇲🇺✈️
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Date of stay: November 2024Trip type: Traveled as a couple
Room Tip:Take mosquito 🦟 spray, I picked up a few bites, hire car to see island, they drive on left.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Me and my partner had the most amazing holiday and that is because of the wonderful experience we had at Le Cardinal. The location and beach are perfect! Always available sunbeds and the white sands and clear water are so beautiful. I would recommend always staying down on the beach until sunset because most nights it was the most amazing view!
The room was lovely, spacious, clean and the views from the balcony were incredible each morning. The fact that the hotel is only 13 rooms is one of the reasons we loved it so much - it was always so chilled and relaxing with the option to go across to the sister hotel to enjoy things like evening entertainment. The food is absolutely delicious and every meal is clearly freshly made! You choose your lunch and dinner each morning at breakfast which was something we were unsure about before - but we would now struggle to go to buffet style all inclusive because of the quality of the food we ate here! Especially the desserts!
The staff are ALL wonderful and were one of the many highlights of our trip! They were so welcoming from the start and take time to get to know you, chat to you each day and help you with anything you need. Special mention to Mihir who cleaned our room everyday and came to see us every evening to switch beach towels and get the room ready for the night- he really couldn't do enough for us, was always so friendly and we loved chatting to him every evening. You will not regret choosing this hotel and we don't say this often but this is a place we will definitely be returning to!
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajesh BUTON, General Manager at Le Cardinal Exclusive Resort
Responded Apr 22, 2024
Dear Marthaholliday, Thank you very much for this splendid review. We are so pleased your holidays experience lived up to your expectation. We greatly value your comments about the location and beach, the comfort of the rooms, the vast array of culinary options to suit the most discerning of palates. Thank you so much for your kind words of praise and it really made our team's day to see your appreciation of all our earnest efforts. Your feedback on our service is what helps is to get better and consistently optimum 5* experience. Customer satisfaction is paramount to Le Cardinal Exclusive Resort and we will strive harder to keep up this standard in the future. Looking forward to hosting you back for another memorable experience. Warm Regards Rajesh Buton
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Wonderful paradise stay: white sand and coconut trees with turquoise water lagoon 10 m from the suite, the room, garden and beach are extremely well maintained, in a secure environment. A cuisine worthy of a gourmet restaurant, all served by a smiling, friendly and always attentive team. Looking forward to staying again!
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Date of stay: August 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just come back from this fantastic hotel. The staff are so dedicated, friendly, welcoming and very professional too. The cleaning by Mihir and Rakesh was immaculate. In all our years of travelling to different countries and hotels this has been by far the best cleaning of room we have ever had. Thank you Mihir and Rakesh for your dedication and prompt response whenever we needed anything for the room. Keep up the great work!!
The restaurant staff Tauckoor, Daniel, Dinoo, Istaaq, Axel and Simi were again very welcoming, very accommodating. It was a real pleasure to go into the restaurant for our meals and seeing their welcoming and smiling faces. There is as not a buffet like in most hotels but the ala carte food was amazingly delicious and very well presented. Thank you chefs!
Thank you to Khushboo who was there if wevhadvxny problems (which we didn’t). But knowing that she as there if we did was reassuring. Fiona and Naina from reception were very welcoming, knowledgeable and professional! Always helpful and smiling. You’re both amazing people!
The gardeners, the maintenance team all are very dedicated and professional! They go about their work in a very professional manner without disruption to the guests.
The rooms are excellent, have everything that you could possibly need.
To any staff member that I have missed out and if I did not get the names, each and everyone of you are amazing and dedicated to the running of the hotel at over and above and above anyone could imagine or expect. Thank you so so much to the whole team of Le Cardinal.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajesh BUTON, General Manager at Le Cardinal Exclusive Resort
Responded Nov 6, 2023
Dear E3188ZCpams, Thank you for taking the time to share your thoughts on Trip Advisor following your recent visit at Le Cardinal Exclusive Resort and are thrilled that you described our resort as fantastic. We are so pleased your holidays experience lived up to your expectations. Furthermore, your comprehensive review encompassed many of our attributes which clearly defines Le Cardinal Exclusive Resort. This, in turn, will give our readers a much broader insight into our resort's many qualities which clearly impacted positively on your holiday enjoyment and overall experience. As with the vast majority of readers, you were impressed with the exemplary levels of customer service you received from our amazing staff who, we are proud to stay, are the very bedrock on which our property stands firm. We also feel that it is only right that you gave a special mention to the many unsung heroes who work tirelessly and meticulously to deliver exceptional customer service. We look forward to welcoming you back soon for another stellar experience. Best Regards Rajesh Buton
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There are more places to choose from in the Trou aux Biches area.
PRICE RANGE
$303 - $529 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le cardinal exclusive hotel trou aux biches
LOCATION
MauritiusPamplemousses DistrictTrou aux Biches
NUMBER OF ROOMS
13
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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