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Pointe Sud Ouest, Le Morne, Mauritius 91202
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (334)
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Creole
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 11 hotels in Le Morne
Location
Cleanliness
Service
Value
The 24h All Inclusive Hotel Riu Creole opens all year round and is located on the beautiful beach of Le Morne, in the far southwestern corner of the island of Mauritius, next to the Riu Le Morne hotel. The RIU Classic Hotels offer comfortable rooms and excellent facilities with great leisure and relaxation facilities, as well as international gastronomy. Enjoy a relaxing holiday - whether alone, with family, partner or friends! The location is ideal because of its proximity to Ramgoolam Mauritius Airport MRU (60 km) and La Gaulette (10 km) and invites you to explore the area. The hotel has 313 comfortably furnished rooms and offers many amenities. Relax in the spa area or get in shape at the gym. 2 outdoor pools, 1 children's pool. RiuLand Kids Club (ages 4-7 & 8-12 years) and for adults, day and evening entertainment, Pacha Discotheque. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Indian, Asian specialty restaurants, as well as 4 bars.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Babysitting
Parking
Wifi
Hot tub
Outdoor pool
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Banquet room
Meeting rooms
Spa
Couples massage
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
French
Hotel links
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2311Reviews433Q+A100Room tips
Traveler rating
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Popular mentions
LaurianeCh wrote a review Yesterday
Amiens, France16 contributions5 helpful votes
+ : Nice location in Le Morne - very welcoming people- nice swimming pools - : Rooms are very old (urgent need to be refurbished - old bathroom with dark seals and equipments -baby bed dirty) - no hot water available, I have called the reception twice- their advice is to let water flows during 15 minutes at least…such an ineptness in today’s world with ecological concerns…even though water is not warm. This hotel is nicely located with nice people but certainly does not worth its price. We are here for 3 additional days but hopefully not more.
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Date of stay: October 2021Trip type: Traveled with family
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Juliusz K wrote a review Oct 15
Konstancin-Jeziorna, Poland1 contribution
The evaluation of the Riu Creole hotel is very mixed, but in the end, I can hardly recommend it. It has undeniable pluses: the area around the hotel ( flora, views, mountains, beach) is in my opinion wonderful. The beach at the hotel is fantastic, and I went around most of the beaches on the island and have a comparison. If you are looking for a paradise island experience this is the place. But be careful, because despite the beautiful beach it is quite difficult to use it because of people on kayaks and surfing. Due to the fact that it is very windy here (usually) the hotel is a mecca for those who enjoy these sports. This makes that there are many people on the water and you can swim only in designated places (very small). So there is no option to snorkle because they would just smash you on the water. The pool is very good (the main one and the one for kids, because the second big one is very old and dilapidated). I rate the food at 4 out of 10. There is a lot of it, but the quality is relatively low, the dishes are recycled (that is, if you had tuna for dinner, you will find it at subsequent meals in salads and snacks). The food is geared towards the mass consumer, reheated, nothing is prepared on the spot. Wine is weak, drinks quite ok. Minibar is a joke. Replenished every 2 days, there are only soft drinks + 2 cans of beer. If you ask, for example, for wine for the room you will get a refusal (and if you have children, it is unlikely to sit late at night in the bar). Rooms are total disaster! As I mentioned common parts of the hotel are fine (except for e.g. toilets, which also look terrible). Unfortunately, the rooms are unacceptable. It is a real tragedy and I would assign them to 1-star category, not 4 as the hotel aspires to (wrongly). I am not exaggerating here even a bit. I asked the staff to change the room and show me other family rooms but they too were in an equally tragic condition. I am writing about family rooms, perhaps the standard ones are better. Family rooms are completely ruined. The bathtub has splintered, shower cabins are in deplorable condition (mold, dirt, taps can only be thrown away). The toilet has a mismatched board, everything wobbles and threatens to break off. It's all just very old, unusable. You wait up to 10 minutes for hot water from the tap. You have to turn on all the taps in the bathroom to get it to start flowing (the method of the gentleman from the technical service - very ecological). Air conditioning works in such a way that it is impossible to regulate it. Changing the temperature does not work so you either cool to the maximum or turn it off. I advise you to turn it off because I do not even want to know what is in the ventilation pipes. If we are already talking about ventilation, it is tragic. The humidity in the rooms is so high that in the toilet, corridor you can see water on the ceiling, dripping on your head. And I'm talking about a room that is ventilated because we opened the windows. I also saw spare mattresses (for extra beds) stored in lockers next to the rooms. You don't want to know what they look like covered in dirt and mold. For my own mental health, I decided not to check to see what the one in the room looked like. To summarize. If the rooms were thoroughly renovated, the plumbing replaced, just throw a grenade in them and build from scratch, it would be an otherworldly place. The environment is brilliant, the hotel garden is wonderful, the pool is cool, it could stay. The rooms, however, disqualify this resort. Be warned.
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: Avoid family rooms (probably other rooms as well)
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Clarel F wrote a review Oct 11
6 contributions4 helpful votes
We stayed at Riu from 8/10 to 10/10. It was indeed a very good experience . The room was excellent as well as the food being served at the main restaurant. Thumb up to Olivier the bar manager and his team!!! They were always trying to satisfy our requests. Also an outstanding display from Ivans,Enzo, Stephanie and Grace of the entertainment team. Unforgettable moments!!! Will call back there for sure!!!
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Date of stay: October 2021Trip type: Traveled with family
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shroffy75 wrote a review Oct 7
Cardiff, United Kingdom54 contributions31 helpful votes
The hotel is operating a phased opening which is not openly advertised or communicated. Check before booking to avoid disappointment as only 1 restaurant and 2 bars are currently operating. There’s plenty of staff but low customer numbers. When checking in we were told we could book the a la carte restaurants 2 days in advance and issued with a list of facilities but it was not up to date nor is the website or RIU app. We found we could only eat in the buffet and the main bar and beach bar for drinks. The all inclusive drinks menu is good but quality of the spirits and mixers is low and only a couple of known brands are offered. The hotel itself has lovely pools, beach location and staff are very friendly but overall we were let down by lack of communication at the time of booking and checking in. We did raise the issue with reception but had no real explanation.
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Date of stay: October 2021Trip type: Traveled as a couple
3 Helpful votes
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Welshy69 wrote a review Oct 4
Llantrisant, United Kingdom39 contributions16 helpful votes
Be warned this hotel is operating on limited features . Upon check in you will be shown a form showing what’s open etc Then when you try and book a restaurant they tell you only the buffet is open! They have removed any options for snacks throughout the day and have a Very limited Bar option. If you think you are going to get top brands of alcohol you are in for a shock! Cinzano is the only one I recognise. If we’d known facilities were this limited I would not of booked . Please research ... Also you have to have two Tests when arrive Day 0&5 Thankfully free BUT they want to charge to test you prior to departing !!! Why??? When no need for a test to enter uk So disappointed
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Date of stay: October 2021Trip type: Traveled as a couple
5 Helpful votes
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PRICE RANGE
$180 - $357 (Based on Average Rates for a Standard Room)
LOCATION
MauritiusRiviere Noire DistrictLe Morne
NUMBER OF ROOMS
313
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Frequently Asked Questions about Hotel Riu Creole
Which popular attractions are close to Hotel Riu Creole?
Nearby attractions include Ebony Forest Reserve (4.2 miles), Le Morne Brabant (1.7 miles), and Le Morne Beach (1.0 miles).
What are some of the property amenities at Hotel Riu Creole?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Riu Creole?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Creole?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Riu Creole?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Creole?
Conveniently located restaurants include Restaurant The Beach, Blue Marlin Restaurant, and WAPALAPAM, Island Eatary.
Are there opportunities to exercise at Hotel Riu Creole?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Riu Creole have an airport shuttle?
Yes, Hotel Riu Creole offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Hotel Riu Creole?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Riu Creole offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Hotel Riu Creole?
Many travelers enjoy visiting The Martello Tower Museum (8.3 miles).