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20 Degres Sud Hotel

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20 Degres Sud Hotel
20 Degres Sud Hotel
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589 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

Delightful small hotel with excellent service, food and charming staff. A friendly and informative welcome from Tania, Vic or Marcel at reception always attentive to any needs. Such a relaxing stay in a beachfront room with balcony and lovely view. A boat or bike ride away from Grand Bai. Will certainly return.

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Thank ChristineScott333
Bucks
Reviewed 3 weeks ago

We stayed here in November after having stayed at another resort beforehand. We had read a negative review the day before we arrived. However,we went in with a positive attitude and we were very pleasantly surprised by our extremely warm welcome. All staff responded to us with big smiles and happiness throughout our stay. We asked for a couple of...

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2Thank Suesa1
Nottingham, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed here for the second part of our honeymoon, and it can only be described as perfection. We where after a quiet hotel to relax in, and venture out at our leisure to do a spot of sight seeing, and 20 degrees sud was the perfect place. The hotel staff are fabulous, everyone of them had a smile, and...

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Thank mark_bh78
London, United Kingdom
Reviewed 4 weeks ago

We had a wonderful 10 day stay at 20 Degres Sud for our honeymoon. The hotel, beach and pool areas are idyllic and picture perfect with a uniquely intimate and relaxed informal atmosphere. We have never experienced such friendly and dedicated staff - particularly Emma, Marcelle, Vic and Valerie who made a lasting impression. We were half board and enjoyed...

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Thank Peter L
Reviewed December 17, 2016 via mobile

Lovely hotel with very kind and lovely staff. Emma thanks alot you made my short stay eventful. The ocean is breathtaking and beach is perfect for an early morning jog. The chef really knows wht he is doing,perfect food experience.

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Thank Eric O
Xavier G, Responsable commercial at 20 Degres Sud Hotel, responded to this review

Dear Eric O, On the behalf of the 20° Sud team, we thank you for your nice comments about your recent stay. We really appreciated your comments and we look forward to welcoming you back. Regards Xavier

London, United Kingdom
Reviewed December 13, 2016

We booked a charm room last minute due to a change of plans and were very happy with our short stay. The staff are on hand and are keen to help and assist as much as possible. I can only speak for the room that we stayed in it was clean and well maintained with non of the damp issues...

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Thank DSJames
Xavier G, Responsable commercial at 20 Degres Sud Hotel, responded to this review

Dear DSJames We thank you for your comments about your stay at 20° Sud, we are glad you had a nice stay with us. We hope to welcome you back very soon for another relaxing experience. Best regards Xavier Guillet

Arcore, Italy
Reviewed December 2, 2016

This elegant hotel has 36 rooms that are about to be modernized and/or enlarged. We had one of the cheaper (and smaller) CHARM rooms which contain a comfortable Queen size bed, chest of drawers, wardrobe and just enough space for 2 suitcases. The bathroom had both bath and shower (with curtain), a double washbasin and plenty of full-length mirrors. Wifi...

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1Thank Ann H
Xavier G, Responsable commercial at 20 Degres Sud Hotel, responded to this review

Dear Guest, Thank you so much for your time reviewing us on Trip Advisor. We really appreciated your comments and we look forward having you back at 20° Sud. Regards Xavier Guillet

Reviewed November 28, 2016

We also booked this hotel through Audley Travel, who had highly recommended it. Prior to leaving for Mauritius we were slightly concerned about some adverse comments posted on Tripadvisor, but had had such a good holiday the previous year through Audley, we believed that the reports of shabbiness and poor maintenance were over exaggerated. Unfortunately this wasn't the case. Although...

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Thank Elizabeth P
Xavier G, Responsable commercial at 20 Degres Sud Hotel, responded to this review

Dear Elizabeth P, Thank you for taking the time to write your review on your recent stay at 20° Sud. We appreciate and value the feedback of all our guest. We are disappointed that despite our best attempts, we were unable to satisfy you during your stay. Once again, thank you for your constructive feedback, hoping that will not deter...

London, United Kingdom
Reviewed November 26, 2016 via mobile

Disappointing on so many levels for the standard expected. Creaky beds, broken sunloungers, poor service, spa is one of the worst I've ever experienced and unsure how it can actually be clarified as a spa. Overall both the rooms and hotel in general just looked very tired. The food on the other hand in the evening was excellent however the...

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3Thank Joanne K
Xavier G, Responsable commercial at 20 Degres Sud Hotel, responded to this review

Dear Joanne K Once again, we would like to apologies for the mishap in our services that you have commented upon. Your feedback is extremely valuable for us as we strive to improve with each and every stay; your feedback has been shared among the team in order to prevent any kind of recurrence, rest assured that we have taken...

London, United Kingdom
Reviewed November 15, 2016

We came to this hotel via Audley Travel who recommended it highly. All I can say is that they must have been properly schmoozed on their familiarisation trip.... However, the choice was ours and we went and stayed for 6 nights. I think like other reviewers and in order to be fair, I will list the good and bad. However,...

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4Thank Elizabeth L
Xavier G, Responsable commercial at 20 Degres Sud Hotel, responded to this review

Dear Guest, Many thanks for your review. I would sincerely like to apologies for the mishap in our services that you have commented upon. We take great pride in ensuring that all our customers are being looked after in the most efficient and professional way. The comments we received are key to our continued process to improving the quality of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
20°SUD Relais & Chateaux is the first Boutique-hotel on the island to offer both the luxury and excellence of a property within the dimensions of an attractive, privately run hotel. ... more   less 

Additional Information about 20 Degres Sud Hotel

Address: Coastal Road, Pointe Malartic, Grand Baie, Mauritius
Location: Mauritius > Riviere du Rempart District > Grand Baie
Price Range: $182 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 20 Degres Sud Hotel 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
20 Degres Sud Grand Baie
20 Degres Sud Hotel Mauritius/Grand Baie
Hotel Style:
#5 Romantic Hotel in Grand Baie
#6 Luxury Hotel in Grand Baie
#8 Spa Hotel in Grand Baie
#8 On the Beach Hotel in Grand Baie
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Questions & Answers

Here's what travelers have asked, with answers from 20 Degres Sud Hotel staff and other travelers.
13 questions
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Questions? Get answers from 20 Degres Sud Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stretch to a suite if you can possibly afford to do so”
 of 5 bubbles Suesa1, 3 weeks ago | Read review
“We stayed in a beachfront room which had an excellent view across the bay and was very comfortable.”
 of 5 bubbles Kenwlyn, Oct 18, 2016 | Read review
“Choose a sea view”
 of 5 bubbles 618Pepper67, Oct 11, 2016 | Read review
“I do not know.”
 of 5 bubbles paulrO306QC, Sep 23, 2016 | Read review
“We had the charm rooms which were excellent, never heard any noise from outside which was good”
 of 5 bubbles xlyndyloux, Sep 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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