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Maritim Resort & Spa Mauritius

Turtle Bay B41 Terre Rouge, Balaclava, Mauritius 21416
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Traveler (6673)
360
Panoramas (8)
Pool & Beach (1262)

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About

#7 of 8 hotels in Balaclava
Location
4.6
Cleanliness
4.7
Service
4.5
Value
4.3
The Maritim Resort & Spa Mauritius is ideally situated on the sunniest and sheltered northwest of the island along the protected marine park of Turtle Bay. It covers an estate of 25 hectares and offers an exclusive array of experiences. The hotel, framed by a tropical garden, features 212 luxurious ocean facing rooms, suites and a Villa, free WiFi, 2 bars, 1 international buffet restaurant and 5 ‘à la carte’ restaurants, including one ‘feet in the sand’, an Asian fusion, a Beach BBQ, Lakaz Kreol for an authentic Mauritian feel and the fine dining Château Mon Désir an exceptional colonial style mansion overlooking historical vestiges from 18th century. Well-being is taken care of by its multi-awarded Maritim Tropical Flower Spa on 3,500 sqm. An infinite range of land and water sports are available free of charge including a 9-hole and an equestrian centre. Special care is taken of the little ones with kids club and giant tortoises park. Unique
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Swimup bar
Poolside bar
Golf course
Mini golf
Snorkeling
Tennis court
Entertainment staff
Evening entertainment
Fishing
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Private beach
Housekeeping
Private balcony
Room service
Safe
Wake-up service / alarm clock
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Business
Languages Spoken
English, French, German

Location

Turtle Bay B41 Terre Rouge, Balaclava, Mauritius 21416
Maritim Resort & Spa Mauritius
4,932Reviews639Q+A100Room tips
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Christine S wrote a review Apr 16
1 contribution
Lots and lots of stairs, everywhere you need to go there are stairs. What made this holiday were the staff, especially Swati and marshoux, these 2 women went above and beyond to help me and make my stay memorable. Thankyou. Grounds are stunning and well kept, some areas of the pool needs maintenance, tiles missing.
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Date of stay: April 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management, Other at Maritim Resort & Spa Mauritius
Responded 3 days ago
Dear K6390HDchristines, We thank you for taking the time to review our hotel. We are pleased to learn that you have appreciated the features that our resort offers. Kindly note our hotel lies on a slight slope and therefore we have a few flights of stairs to enter the main restaurant and swimming pool. For the room we have built an elevator for all to use the upper floors. We also have ramps to facilitate access to various restaurant outlets. Regarding the missing tiles, the maintenance team is already aware of it; necessary action had already been taken to replace it. Each staff members take their roles in our hospitality industry very seriously and constantly ensure that our renowned world class quality customer service is provided and we are pleased to know that you could experience it during your stay with us. All of us look forward to welcoming back to assist you for another relaxing time on the Island. With our warmest greetings from the resort. The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary Ng wrote a review Apr 16
Mauritius3 contributions
I was not impressed by this 5 stars hotel. The front desk lady (name Chasmina or Chasmita) was not welcoming at all, nor helpful. The food buffet was average. The staff at the bar was ok. The pool and room was nice. The hotel could have included the use of their sauna/hammam free for the hotel resident. We had to pay extra if we wanted to use their sauna.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management, Other at Maritim Resort & Spa Mauritius
Responded 3 days ago
Dear MNG275, Thank you for taking the time to share your thoughts with us on TripAdvisor. We have read your comments with great attention and we are pleased to learn that you have appreciated the features that our resort offers. However, we are sorry to learn that we did not meet some of your expectations during your stay with us. We give training great importance to our team to deliver a friendly approach and a warm welcome. However we are sorry for the unprofessional reaction of one employee, as due to simultaneous arrival of guest at the time we could not give you a proper welcoming. We can assure you that this is not according to our standard for attitude and customer service at all. For the buffet, our Executive Chef would have been very happy to meet you during your stay itself to make your culinary experience more adapted to your taste as we always try to satisfy everyone within our realm of our capabilities. Regarding the sauna and hammam, it is clearly mentioned in our welcome booklet which is given to each and every guest upon their arrival at the hotel that spa facilities like sauna and hammam, Jacuzzi, Kneipp Walk & relaxation areas are only for guests who have booked a spa treatment. We do feel sorry when we read about guests' leaving us with an experience not to their full satisfaction, which we could turn around during their stay itself. We look forward to welcome you again in the near future Kind regards The Management Maritim Resort & Spa Mauritius
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Girish wrote a review Apr 12
Quatre Bornes1 contribution1 helpful vote
+1
It was our second stay, and this hotel is a gem. You are never bored in this hotel. You have too much stuff, such as horse riding and farm visits. You got 2 swimming pools which are great. The staff are very professional, you will always get a club car to the lobby when requested, the buffet has a great variety. This is definitely not the last time, I will be back.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Management, Other at Maritim Resort & Spa Mauritius
Responded 6 days ago
Dear gsumbhoo, Thank you for taking some time to share your second MARITIM experience with other travelers on TripAdvisor. Your beautiful words and kind feedback have been very much appreciated by the entire team. There is nothing else more encouraging than the satisfaction of our guest. Your feedback and appreciations are very valuable to us and they have been passed on to our dedicated personnel, who make it a commitment to satisfy each guest in a daily renewed guarantee. All of us hope to welcome you back at Maritim Resort & Spa Mauritius for another perfect relaxing break. With heartfelt gratitude, we send you our warmest wishes from the resort. Yours faithfully, The Management MARITIM Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Niv Faugoo wrote a review Apr 9
Grand Bois1 contribution
We stayed at the hotel for 2 nights. Beautiful entrance upon check in with magnificent sea view from reception. Naved from reception was always cheerful. Nice and cozy room on the 2nd floor. The room maid Rosette who cleaned our room neatly. The food from the main restaurant was good with great choices. Big thanks to Nis our bartender from Quarter Deck bar who was very friendly and made our stay a one to remember. Enjoyed the water activities specially kayaking in river citron. Overall everyone we met were helpful. We definitely recommend the place & we will revisit this paradise in the near future.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Do pet the cute black & white cat that always wonders in the restaurant 😸
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management, Other at Maritim Resort & Spa Mauritius
Responded 1 week ago
Dear Niv25, Thank you for the beautifully worded review for us on this forum. The entire team is very grateful for your support and for sharing your appreciation with other readers. It gives us immense pleasure to read that we have one more satisfied and happy guests and that you have thoroughly enjoyed our facilities, including your well-appointed room, our activities as well as the dedication of our staff who were able to charm you. Impatiently looking forward to welcoming you back again to MARITIM Resort & Spa Mauritius for another relaxing and wonderful stay with us. Yours faithfully, The Management MARITIM Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gopaul J wrote a review Apr 9
1 contribution1 helpful vote
Highly Recommended. A big Thank you to all staff working there . Almost all staff are gentle soft speaking and very welcoming Food were excellent 😋 Had a warm welcome. miss my days there.. surely am coming back soon. Special thanks to Mr Deven Ramachelum and team see you soon.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Just had a problem glass bottom boat 🚢. odour of petrol was too high and and all of us me and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Management, Other at Maritim Resort & Spa Mauritius
Responded 1 week ago
Dear gopaulj2024, We wish to express our sincere thanks for this lovely TripAdvisor review. It gives us great joy when our guests leave the resort fully satisfied. We are very happy that you were able to make your stay at the resort special and were able to assist you in creating some unforgettable memories with us, which we trust you shall always cherish. The entire MARITIM team joins me to thank you for sharing your appreciation with us on this platform and we are all looking forward to having the pleasure of being your host once again, hopefully in the near future. Yours faithfully, The Management MARITIM Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Freedom07092449013 wrote a review Apr 8
1 contribution1 helpful vote
Had my birthday lunch with family and friends at Anno restaurant. The restaurant is amazing. Very nice setup. As it was very warm that day, being inside the airconditionned restaurant was very comfortable.The food was good with a good variety for both veg and non- veg guest. The staff were very welcoming and meet my expectation.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Management, Other at Maritim Resort & Spa Mauritius
Responded 1 week ago
Dear Valued Guest, Thank you so much for your very kind entry on TripAdvisor. Each staff members take their roles in our hospitality industry very seriously and constantly ensure that our renowned world class quality customer service is provided and we are pleased to know that you could experience it at Anno 1743. Your appreciations and recommendation have been very well received by each staff, who is committed to strive and satisfy each guest in a daily renewed guarantee. Your kind and positive words shall motivate them to maintain the efforts in enhancing each guest’s MARITIM experiences. The entire MARITIM team hopes to have the pleasure of welcoming you for a blissful and relaxing break at the resort. Yours sincerely, The Management MARITIM Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anusha wrote a review Apr 1
Quatre Bornes82 contributions22 helpful votes
Went for a day package on Saturday 30th March after having visited maritim balaclava more than 6 times in the past but service and quality is down. Same has been escalated to the management as we expected a quality time for my mother’s birthday. Cons: Highly unappreciate the attitude by Gunesh at the bar. I went to look for a bottle of water during tea time. His face is crisp working in hotel industry and bad attitude and arrogance. He asked me for my card while no other staff did ever ask same for water which is cheap and mean. I told him it’s in my bag, he started telling other bar it’s to be paid. When I went to fetch the card, he was not even bothered to give the water then another waiter handed it to me. Is this the type of service for a bottle of water. While we are on AI package and hardly consume alcolholic or other drinks, it’s like treating us as thief. We went to visit the ruines and animal farm and had to wait for more than 30 minutes for the buggy to pick us despite having called at reception more than 4 times. My mother who is old had to make a move to walk. At times call at reception is unanswered. Check in was a bit slow but looks the girl was a newcomer. Pros: Food was ok for lunch and we appreciated it. What I liked the most about this hotel is showing respect towards animals as we are animal rescuer and lover and reason why we came back after ages. Hats off to the GM who does a good job for strays and the guy looking after the animals look all animal lovers After escalation, the team deven and Manoj came to meet us but as mentioned this already ruined our time to be spent for this special day. Conclusion: As a request, please treat your customer with due respect as most customers are paying exorbitant price to come and expecting service for. 5* resort. Thanks
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Date of stay: March 2024
Value
Location
Cleanliness
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management, Other at Maritim Resort & Spa Mauritius
Responded 2 weeks ago
Dear anusha0811, Thank you for taking the time to share your thoughts with us on TripAdvisor. We have read your comments with great attention and we are pleased to learn that you have appreciated the features that our resort offers. However, we are sorry to learn that we did not meet some of your expectations during your stay with us. Coming to the staffs being unfriendly, we are very sorry for the unprofessional reaction as this goes against our standard for our valued customers. However, rest assured the Management team has been made aware of your valuable comments and same has been discussed with all departments concerned to emphasise more on training for customer service. Concerning the buggy, please note that we do not provide buggy as a constant shuttle service. We have a limited number of buggies and at time especially, upon simultaneous arrivals and departures of local and international guests there may be longer waiting time. We do feel sorry when we read about guests' leaving us with an experience not to their full satisfaction, which we could turn around during their stay itself. We hope to welcome you one day again. Kind regards The Management Maritim Resort & Spa Mauritius
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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normanblade wrote a review Mar 2024
sheffield63 contributions36 helpful votes
Our 6 days visit to the Maritim Resort has been the most incredible introduction to the paradise island of Mauritius. This resort has everything and more for a magical experience. Set in a former estate with beautifully kept tropical gardens, a golf course, a special animal sanctuary as well as industrial and social history mementoes the Maritim fulfilled my idea of the dream holiday. I found its number 1 attribute was undoubtedly the staff. We have never encountered such genuinely pleasant and helpful staff in our many visits abroad over the years. From our welcome through to leaving they all had the essential basics of customer care - warm smile, greeting, can I help etc.. Staff training here must be of the highest order to achieve such consistency at every level. The hotel, pools, beaches and grounds are maintained to an excellent standard and there really is something for everyone here. Cannot recommend more highly.
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Date of stay: March 2024
Value
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Location
Cleanliness
Service
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Trip type: Traveled as a couple
Room Tip: Do not miss this piece of paradise
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from The Management, Other at Maritim Resort & Spa Mauritius
Responded 3 weeks ago
Dear Valued Guest, We would like to thank you for the beautifully worded review for us on this forum and for sharing the impression of your recent stay with other travellers. It is a sheer delight to read your positive words about your visit to our resort. We are very happy to you loved the friendly, informal and relaxed ambiance at the resort and thoroughly enjoyed your stay with us. Once again, please accept our heartiest thanks for recommending our resort and for your lovely feedback about our staff and for sharing your impressions on the offer and the property, helping millions of other visitors to plan the perfect trip. We are also very happy to share your review with the staff as your appreciation, support and feedback will definitely serve as an added inspiration to us. We hopefully look forward to welcoming you back to our beautiful estate for yet another lovely and relaxed MARITIM experience. Yours sincerely, The Management MARITIM Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kyle MF Bly wrote a review Mar 2024
5 contributions2 helpful votes
We absolutely loved this place, especially for the price. It's truly an all-in-one package. Our room was very spacious with a balcony and the perfect soaking tub for couples. The staff were all extremely helpful and courteous. They helped us with everything we could think to ask for! Between the ruins of a French navel fort, the beautiful pool, the sports activities, and the amazing food and drinks, we were really spoiled for choice during our stay. We would love to make it back here one day.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: There are some lesser known things to do that aren't much advertised, but are the most special...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Management, Other at Maritim Resort & Spa Mauritius
Responded 3 weeks ago
Dear Kylebly, Thank you for taking some time to show your appreciation on this forum. We are happy to read that you had a nice relaxing holiday with us. Your feedback shall help other visitors to plan the perfect trip when choosing to stay in Mauritius. We are happy to note that you have had a beautiful stay with us at the Maritim Resort & Spa Mauritius. There is nothing more encouraging than the satisfaction of our guests and your 5* rating as well as kind words shall serve as an inspiration to all of our team members. Your feedback and appreciations are very valuable to us and they have been passed on to our dedicated personnel, who make it a commitment to satisfy each guest in a daily renewed guarantee. All of us hope to welcome you back at the resort for another perfect relaxing break on the Island. With heartfelt gratitude, we send you our warmest wishes from the resort. Yours faithfully, The Management MARITIM Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shalyn Fitoussi wrote a review Mar 2024
1 contribution1 helpful vote
+1
After visiting the hotel for a second time, couldn't be more impressed. The area itself is absolutely wonderful, wide, with vegetation basically everywhere. Besides it's very calm, never noisy. The rooms are comfortable and it's really nice coming back in the afternoon and seeing the room all cleaned and tidied up. The staff is mostly welcoming (big shootout to Dario and Deepak from the equestrian center which was our main puirsuit during our stay. Thank you so much!!) The food is really good too, with a good opportunity to taste dishes from different corners of the planet. A small remark regarding Lakaz Kreol: the food is apparently too spicy for children but we weren't aware, my 9 yo sister couldn't eat there unfortunately. The drinks were also of good quality, despite them sometimes being a bit too sweet. A wonderful experience overall. Not regretting coming a second time at all and looking forward for coming soon!
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Management, Other at Maritim Resort & Spa Mauritius
Responded 3 weeks ago
Dear Valued Guest, Thank you for the beautifully worded review for us on this forum. The entire team is very grateful for your support and for sharing your appreciation with other readers. It gives us immense pleasure to read that we have one more satisfied and happy guests and that you have thoroughly enjoyed our facilities, including your well-appointed room, our activities as well as the dedication of our staff who were able to charm you. Impatiently looking forward to welcoming you back again to MARITIM Resort & Spa Mauritius for another relaxing and wonderful stay with us. Yours faithfully, The Management MARITIM Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$188 - $659 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
maritim mauritius balaclava, hotel maritim mauritius, maritim hotel mauritius
LOCATION
MauritiusPamplemousses DistrictBalaclava
NUMBER OF ROOMS
212
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MARITIM RESORT & SPA MAURITIUS - Updated 2024 Prices & Hotel Reviews (Balaclava)

Frequently Asked Questions about Maritim Resort & Spa Mauritius
Which popular attractions are close to Maritim Resort & Spa Mauritius?
Nearby attractions include Balaclava Public Beach (0.2 miles) and Balaklava 2033 (0.3 miles).
What are some of the property amenities at Maritim Resort & Spa Mauritius?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Maritim Resort & Spa Mauritius?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Maritim Resort & Spa Mauritius?
Yes, free parking is available to guests.
What are some restaurants close to Maritim Resort & Spa Mauritius?
Conveniently located restaurants include Kangan Indian Restaurant, Château Mon Désir, and Mystique the Westin Turtle Bay Resort and Spa.
Are there opportunities to exercise at Maritim Resort & Spa Mauritius?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Maritim Resort & Spa Mauritius have airport transportation?
Yes, Maritim Resort & Spa Mauritius offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Maritim Resort & Spa Mauritius?
Yes, dry cleaning and laundry service are offered to guests.
Does Maritim Resort & Spa Mauritius offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Maritim Resort & Spa Mauritius?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to Maritim Resort & Spa Mauritius?
Many travelers enjoy visiting Aapravasi Ghat (5.0 miles), Maison Eureka (9.2 miles), and Citadel Fort Adelaide (5.3 miles).