Upon arrival at the Oberoi Beach Resort, Mauritius we were warmly greeted by a number of the reservations team and the rooms division manager Natasha, and were immediately taken to our accommodation. We had reserved a luxury villa with private pool, and were immediately upgraded to a premier private villa, with pool, but in a beautiful location, overlooking the sea and horizon which would afford us with spectacular sunsets as the holiday continued.
Having stayed at this resort a number of times in recent years, we have come to know many of the staff on a more personal level, and we were pleased to see them, exchanging greetings and each other’s news of our respective homes.
One of the special qualities of this resort has always been the way that all members of the team engage with guests with genuine warmth and a professional approach, with a willingness to provide you with the best possible experience during your stay.
In fact, for us it was lik being welcomed back home.
In fact, nothing really has changed. The level of service in the fine dining restaurant at breakfast, and dinner has been maintained and the excellent quality and variety of menus is to be applauded. Provision of choice is well catered for, and we were often asked, that if there was a particular dish that was not on the menu, and we would like they would endeavour to accommodate our wishes.
The standard of housekeeping, twice a day is exceptional, nothing is left for the guests to do, except enjoy the facilities provided and be looked after.
On this occasion, apart from all the staff contributing to probably, the best holiday we have experienced, I must give a special mention to Nevis, we, having decided to have a special private dinner on the beach one evening, Nevis, laid up the whole arrangement, the table arrangement with fine linen, the flowers in the sand the lanterns and an authentic fire basket, following this he waited on table exclusively throughout the evening, providing all food and beverages from a menu we had decided upon with Nishal the food and beverages manager, the previous day. The experience was’Awesome’ and under the stars on a night with a full moon, what could have been more romantic?
During this holiday, having stayed at the resort for 13 nights, we decided to have a full day’s trip to the south of the island. We discussed the itinerary for the trip with Vinay, one of the hotel’s chauffeur’s , we had a full day private tour in the hotel’s limousine. Vinay has a love of the island, it’s history, geography and culture. He is also very knowledgable with respect to flora and fauna, and the local wildlife. He was a perfect guide and an excellent chauffeur, thanks for your company Vinay.
I would, if I could, sell up and move into a luxury villa, with pool at the Oberoi Beach Resort and make it my home. Alas, that is not possible and so I must be content that we will return ‘Home’ in the not to distant future, once again.
Thank you all for making our stay a memorable one.
For anyone wanting a special place to relax, in beautiful settings this is the place to be.
Continued success as the season progresses.