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Balaclava

Angsana Balaclava Mauritius

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Turtle Bay, Balaclava, Mauritius
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Traveler (1812)
360
Panoramas (13)
Room & Suite (407)
Certificate of Excellence

About

#2 of 7 hotels in Balaclava
Location
Cleanliness
Service
Value
Certificate of Excellence
Nestled on the northwest coast of Mauritius, in the secluded area of Turtle Bay, Angsana Balaclava offers a hideaway ideal for travellers looking for privacy and relaxation. Angsana Balaclava is the island’s premier boutique resort – the latest 5-star resort on the Mauritian landscape. TTouch turquoise lagoon waters. Wiggle your toes in warm white sand. Feel the sweet scent of local frangipanis waft along the pathways and savour a private BBQ in the comforts of your luxurious suite. With stylish Suites and Villa, featuring private infinity pools and hammams, an award-winning spa, delectable gourmet offers, world class conference facilities, and numerous water sports to select, you will find in this luxurious Balaclava resort the answer to your quest for modern adventure, culinary discovery, and wellbeing.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Beach
Bicycle rental
Babysitting
Secured parking
Parking
Wifi
Public wifi
Yoga classes
Yoga room
Sauna
Hot tub
Infinity pool
Outdoor pool
Heated pool
Private pool
Saltwater pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kids' meals
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Boating
Canoeing
Snorkeling
Windsurfing
Billiards
Bowling offsite
Fishing
Table tennis
Board games / puzzles
Children's television networks
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Sun loungers / beach chairs
Butler service
First aid kit
Umbrella
24-hour front desk
Laundry service
Ironing service
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Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, French, German, Hindi
Hotel links
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Hotel deals

Location

Full view
45Car recommended
Grade: 45 out of 100
11Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
1,814Reviews51Q+A100Room tips
Traveler rating
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Popular mentions
+1
Spent perfect perfect time here. Very private and relaxing. All the staffs are welcoming! Wonderful views with enough space to relax. Every service was so caring staffs are always checking our status. I will stay Angsana again when im coming back here. I will remember every experience in here. Special thanks to Arvin and Vanee. 앙사나에서 정말 행복하고 완벽한 허니문을 보냈습니다. 최상의 서비스와 각종 허니문 혜택으로 좋은 경험 했습니다. 프라이빗하고 한적한 해변과 숙소를 원한다면 앙사나 강추합니다. 해변도 정말 이쁘고 스위트에 묵으신다면 개인 프라이빗 풀장과 바다가 방안에서 보여요. 카노니에 5박 앙사나 4박 일정으로 모리셔스 여행을 마무리하기에는 정말 좋았습니다. 꼭 다시 오고 싶네요ㅠㅠ
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Response from PaulvanFrankAngsanaM, General Manager at Angsana Balaclava Mauritius
Responded 6 days ago
Dear onimob, Firstly, I wish to thank you for having shared with us your experience on the occasion of your recent stay with us at "Angsana Balaclava Mauritius" for your Honeymoon. We are pleased to read that our Resort and our team have met your expectations in every single aspects and it is a real privilege to read that you spent a “perfect time” amidst us, for which I am much obliged. In addition hereto, your beautiful review has been shared with our team and especially to those mentioned, Arvin & Vanee, from our Food & Beverage department. On behalf of the entire “Angsana Balaclava Mauritius” team, I sincerely look forward to the pleasure of welcoming you back soon in our midst, in the near future. Remaining always at your service! With best regards, Paul van Frank General Manager
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My Husband and I wanted to experience a Beautiful Beach dinner to celebrate our 2nd year anniversary. I found this location via Google. I contacted them by email. I was in close communication for weeks leading up to my Visit Garry was very helpful every step of the way answering every question I had. All of the staff,Waiters and waitresses were beyond Amazing. My Husband and I were very pleased and we were even surprised with a private firework show which was absolutely fantastic. I would reccomend this to anyone who is looking to have a unique dining experience.
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Response from PaulvanFrankAngsanaM, General Manager at Angsana Balaclava Mauritius
Responded 1 week ago
Dear Taquana B, First of all, I would like to thank you for having taken both the time & the trouble of conveying to us your experience, pursuant to your recent visit at our Resort, on the auspicious occasion of your 2nd Wedding Anniversary. We are delighted to learn that your Candlelight Beach Dinner was a success. In addition hereto, I am most thankful to you for your kind appreciation of our team Garry and also, I am happy to read that you found that our Food & Beverage team was “beyond amazing, as it has always been our earnest endeavor to achieve optimal guest satisfaction, through personalised care and attention to detail. We all glad that you enjoyed the private firework, as well as your Culinary experiences. Once again, many thanks for your most positive feedback and I, sincerely, look forward to the pleasure & privilege of welcoming you back amidst us in the near future. Remaining always at your service! With best regards, Paul van Frank General Manager
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i request Tropical Bath but i didn't get it reservation team thy didn't respond fast it take one day to answer airport pick up didn't found them on time i had to do international call to hotel ashing for it to let the driver com at pickup place
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Review collected in partnership with this hotel
Response from PaulvanFrankAngsanaM, General Manager at Angsana Balaclava Mauritius
Responded 2 days ago
Dear akhan143895, First and foremost, I would like to thank you for having taken both the time & the trouble of sharing with us your recent experience in respect of your stay at “Angsana Balaclava Mauritius”, whereby, you stayed in one of our “Oceanfront Pool Suites”, from February 8-13, 2020. Having, in the meantime, carefully reviewed your points raised, please allow me to respond hereto, as follows: For the purpose of transparency and accuracy, on the evening of February 5, 2020, you made a booking via Booking.com and Elsa, from our Reservations team, responded to your email in respect of your requests made ref airport transfer and Honeymoon, the next morning, being February 6, 2020. As to your airport transfer, you did call our Guest Relation Services whereby you mentioned that your “pick-up” was not there, however, later on, you then shared with our Front Office team, that, in fact, you were the one who could not find the driver, who was already at the airport. With regards to the Tropical Bath, indeed, an email was sent to you by our Reservations team, to inquire as to when you would like to have the Tropical Bath to be organized. Upon your arrival, Christopher, from our Front Office team, did ask you, once again, in respect of the said Tropical Bath and also, that the request should be made at least one day in advance, to which you responded that you will revert back to us later. However, most regrettably, you did not revert back to the Front Office department in this regard and in all fairness, I feel it appropriate to mention, that no payment was settled ref the same. Nevertheless, we are sorry that you were not able to avail yourselves and enjoy the Tropical Bath. On behalf of the “Angsana Balaclava Mauritius” team, thank you again for your feedback and we sincerely hope that we will have the pleasure of welcoming you back at our Resort in the future. Remaining always at your service! Best regards, Paul van Frank General Manager
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We are having a very nice stay it’s a beautiful .The F&B staffs Ajay, Anouska, Surekha,Arvin and elawreen make our stay memorable, they are good listener and take good care of us. Thank You for this wonderful & unforgettable moment. We will be back soon.
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Response from PaulvanFrankAngsanaM, General Manager at Angsana Balaclava Mauritius
Responded 1 week ago
Dear afafjamaan, Firstly, I would like to express to you my utmost gratitude for having chosen “Angsana Balaclava Mauritius” and equally, for having taken the time of conveying to us your recent experience at our Resort. We are very glad to read that you had a very nice stay with us and that you found our premises to be “beautiful”. Additionally, I am most thankful to you for your kind appreciation of our team members, Ajay, Anouska, Surekha, Arvin and Elawreen, as it has always been our earnest endeavor to achieve optimal guest satisfaction, through personalised care and attention to detail. Once again, many thanks for your most positive feedback and we truly look forward to, hopefully, welcoming you soon back in our midst, for a yet wonderful & unforgettable stay with us. Remaining always at your service! With best regards, Paul van Frank General Manager
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This is a great hotel to stay in, in the Pamplemousses area in Mauritius. My husband and I wanted to kickstart our travel itinerary with some solid R&R (rest and relaxation). We spent 4 nights here, and got exactly what we wanted :) We spent hours in our private in-suite pool overlooking the Atlantic Ocean, we had some great meals at the hotel restaurant, and even had a bit of fun venturing out to do some water activities - which was free and covered by the hotel. The staff were always amazing and ready to help however they could. We met some great faces: Surekha, Kiran, Hazel, and Aravind, to name a few. The hotel was particularly great for our stay also, as it was Muslim friendly. The food was halal; with clear signage present where pork was served. The private pool in the suite also allows for the right amount of privacy for couples. The only thing to be mindful of is that sometimes messages to reception and house-keeping are tended to after some wait time. But that maybe because everyone is on 'island time' there ;)
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Response from PaulvanFrankAngsanaM, General Manager at Angsana Balaclava Mauritius
Responded 2 weeks ago
Dear fariba-mimi, In a first instance, I would like to thank you for having conveyed to us your experience on the occasion of your recent stay at "Angsana Balaclava Mauritius". It was highly encouraging to learn that on the whole, the facilities and services at our Hotel met with your expectations, particularly, as it has always been our earnest endeavour to achieve optimal guest satisfaction through personalised care and attention to detail. Having said this, I am most grateful to you for your kind appreciation of our team members, Surekha, Kiran, Hazel and Arvind. Your input in this regard is truly valued and will, undeniably, inspire all of us to strive to achieve greater heights of excellence in our services. Rest assured that your comment has been duly noted and that it has also been shared with our Front Office team, as well as with our Executive Housekeeper, in order for them to review the same, so as to avoid any recurrence of a similar nature, for the benefit of our esteemed guest. Nevertheless, please accept my sincere apologies for any inconvenience experienced in this regard. Once again, many thanks for your constructive feedback and I sincerely hope that we will have the pleasure of welcoming you again at “Angsana Balaclava Mauritius” in the near future, for another great stay with us. Remaining always at your service! Best regards, Paul van Frank General Manager
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PRICE RANGE
$253 - $839 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
angsana balaclava hotel balaclava
LOCATION
MauritiusPamplemousses DistrictBalaclava
NUMBER OF ROOMS
55
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Frequently Asked Questions about Angsana Balaclava Mauritius
Which popular attractions are close to Angsana Balaclava Mauritius?
Nearby attractions include Balaclava Public Beach (0.3 miles).
What are some of the property amenities at Angsana Balaclava Mauritius?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Angsana Balaclava Mauritius?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Angsana Balaclava Mauritius?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Angsana Balaclava Mauritius?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Angsana Balaclava Mauritius?
Conveniently located restaurants include Château Mon Désir, Kangan Indian Restaurant, and Noble House Restaurant.
Are there opportunities to exercise at Angsana Balaclava Mauritius?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Angsana Balaclava Mauritius have an airport shuttle?
Yes, Angsana Balaclava Mauritius offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Angsana Balaclava Mauritius offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Angsana Balaclava Mauritius?
The staff speaks multiple languages, including English, French, German, and Hindi.
Are there any historical sites close to Angsana Balaclava Mauritius?
Many travelers enjoy visiting Aapravasi Ghat (5.2 miles), Maison Eureka (9.4 miles), and Citadel Fort Adelaide (5.5 miles).