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InterContinental Resort Mauritius, an IHG Hotel

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About

#5 of 8 hotels in Balaclava
Location
4.1
Cleanliness
4.3
Service
4.3
Value
4.1
Travelers' Choice
An exceptional destination where Mauritian hospitality meets luxury, the InterContinental® Mauritius Resort is a beachfront property situated on the shoreline of Balaclava Beach, The Resort has 210 guest rooms and suites. The Resort presents the perfect host as a wedding destination as well as business groups looking for unique meetings.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Swimup bar
Poolside bar
Snorkeling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Lagoon View
Modern
Languages Spoken
English, French

Location

Balaclava Fort Coastal Road, Balaclava, Mauritius 21306
InterContinental Resort Mauritius, an IHG Hotel
4.5
5,387 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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At the InterContinental Resort Mauritius, an IHG Hotel, many guests revel in a plethora of amenities, from the sumptuous rooms and diverse dining options to a suite of engaging activities, all complemented by commendable service. While the hotel's prime location is celebrated for its breathtaking scenery and water activities, opinions on room cleanliness and maintenance vary. The ambiance, highlighted by lively entertainment, consistently receives accolades. However, travelers' views on value are polarized, with some lauding the prices and others pointing out additional costs.
Location
Picturesque
Atmosphere
Lively
Rooms
Mixed
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Lavish
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GoPlaces56967568054 wrote a review Yesterday
1 contribution
Satisfied with hotel and all its services. I book directly by calling at the hotel. Nikhil facilitated our stay. Thank you dear. All the staff were very nice. Room was clean and spacious. Large variety of food at the main restaurant. I attended a reception and food was excellent. Place very beautiful etc.. I highly recommend.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marion-Faith F wrote a review Jun 2023
London, United Kingdom33 contributions
+1
Hotel's Favorite
I travelled with someone who needs extremely high standards so I devoted a week to read reviews in search of the perfect hotel for us. I can say in all honesty, not one thing from this hotel's bad reviews was seen during our 10 full days. Definitely recommend staying longer than we did to take full advantage of ALL the hotel has to offer. We needed: - High cleanliness and fresh look, ie not tired decor. - proper beach, not windy, with sea we could swim in. - good swimming pools near the beach. - Good complimentary activities. - Good food pref all inclusive. - sunset. - ocean view. - Quiet when needed. - feeling of being on a tropical island (lush greenery). THIS RESORT DOES IT ALL!!! And EXTREMELY well. The cherry on the top is the incredible staff who can't do enough for you. There was no feeling of it being a money grabbing hotel. On the contrary we were spoilt for no extra and only spent more in a few areas we really wanted to splurge. All inclusive could have started from arrival but the manager and staff more than made up for this. If arriving early, I highly recommend having a swimming bag easy to get out your luggage so you can use the spa showers and get enjoying your holiday from the get go. I will put more detail in below, under these themes for those that want it. I want to thank others for helpful reviews that enabled us to choose this amazing place. A special thank you to Kevin (who rightly is mentioned often in the reviews) Top tip: if he offers you an upgrade deal... take it!! I feel the presidential suit needs a whole review in itself. I mean... 3 balconies (one with a jacuzzi) and a jacuzzi style bath indoors while watching the sunset 💁🏻‍♀️Not to mention 2 floors and 2 bath/shower rooms. Enormously grateful to Kevin for making this possible for us. Cleanliness/decor: There is a lovely feel to the whole resort. It is well maintained and kept clean all the time. Bedding is lovely high quality and soft. Even the shampoo/conditioner/body wash was so lovely I didn't bother using my own. I felt the whole resort was bigger than expected but so well designed you don't feel you have to walk far for anything. Beach: Unlike the hotel next door, this resort is spread out along the beachfront. It never feels busy and there are always loungers available. I wish we had more time to try their different suntanning spots. I enjoyed a bit of snorkeling too. Like others, I recommend you take foot wear to use in the sea Swimming pools: We loved that you had the choice of the cool beach vibes at the main pool with the joy of having a cocktail at the bar while still tanning and keeping your feet cool in the water. Do try the fab aqua aerobics!! We later found the other pool is quieter and there was a super bar tender coming round to ask you if you wanted him to bring you a drink at your lounger. Good complimentary activities: Oh my word!! There are so many activities available free of charge. I will add a photo. My disappointment is we didn't get round to taking full advantage. I mean, water skiing, snorkeling out with the glass bottom boat etc. The diving is chargeable and not part of the hotel. Do watch out for them demanding cash 😰 Ask Kevin for help if needed. Good food pref all inclusive We were a bit skeptical as this hotel offered all-inclusive at a MUCH more reasonable rate than other similar hotels. To be honest it was a big attraction for us and people reviewed the food to be good. Well... wow!! Can't recommend all inclusive enough!! Great value especially for the fine dining you get. TOP TIP- Book into the a la cart restaurants on your first day. You can always cancel the booking should you fancy the buffet- also very good!! Do try: Nobel House (Asian)- Sushi to start, Pad thai and Melon Sago Veda (Indian) - Triptic of meats on vermicelli, Butter chicken and cheese naan followed by the Creme Brulè (Top tip) Segala (Mediterranean): Nicoise Salad (Stunning and delicious), Beef wrapped in Parma Ham, Salted caramel Panna Cotta (best panna cotta I've ever had) Make sure you are served by Vivek!! The manager, Issen, was also so kind fitting us in and making a super special birthday dinner for me. Our last meal was lunch at this restaurant and Sam recommended an incredible local fish that was a special way to end our culinary delights. I'm not a fish person but LOVED all the fish at this resort. Breakfast would not have been the same without Vishal. He always ensured we had plenty of our prefered items especially our barista style coffee and lychee jam (a must try) I have no idea how the sweet Raunuka manages to juggle everyone's egg orders in such heat and smile away at us. 🥰 This is the kind of staff culture you can enjoy at this resort. Another top tip for all-inclusive: we had lovely packed lunch prepared for us at no extra € to enjoy the day we got a taxi to Troux aux Biches (swimming with turtles) To see dolphin's you need to go really early. Even until they closed the door on our taxi leaving finally, a manager, Ishrat, made sure we had all we needed for a comfortable journey. *Please not if you get car sick it is best to get taxi transfers. We are excited to try another IHG hotel elsewhere but this one is going to be very hard to beat!! We are seriously contemplating saving ourselves all the effort and just returning to this ticks-all-the-boxes lush hotel.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Book the A la Carte restaurants on arrival. All in only starts from 3pm drinks and food from...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Mauritius, Owner at InterContinental Resort Mauritius, an IHG Hotel
Responded Jun 25, 2023
Dear marionfaith. Thank you so much for such a review. We will share all your feedback with our team members who will feel very proud of by delivering true hospitality. We are looking forward to welcome you back in the near future. Best Regards, Ishrat Carrimbaccus Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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morganwh wrote a review Yesterday
Weehawken, New Jersey2 contributions
+1
We went to IGH Mauritius for 6 days, we had the best experience, from the minute we got out of the taxi to check in service at best, the staff are attentive , professional and genuine I truly appreciated all of their services. We want to specially mention supervisor Diya from the Segala restaurant, she arranged for me and my husband to have Valentine’s Day dinner on the beach, dinner was superb so delicious, ocean front and sunset views, with amazing service by our server Harish Kumar, his manager Samir, the best experience, they made our Valentine 2024 one for the books we will never forget. We had breakfast daily at Segala restaurant special thanks again to Diya, an IHG gem, Selvena, Farish, the Chef they are all amazing and thank you. Furthermore, I want to mention housekeepers and room service attendants also very attentive and nice, the bar by the pool Decker, Michel amazing, as a world traveler all I have to say is thank you to all the staff at IHG Mauritius and we will return soon. I also met the General Manager Emmanuel very nice man, I think it’s great that he walks the grounds and talk to the hotel guests about their staying or what they can do better, great job Sir. I highly recommend this property you will enjoy a relaxing vacation. Thank you to the entire IHG Mauritius team for their excellence service, greatly appreciated.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bebo G wrote a review Feb 20
Cairo, Egypt2 contributions
It was really a great opportunity to experience the meaning of Luxury & Resort atmosphere at the same time! I enjoyed the service level, food quality & the most important thing the meaning of Mauritian hospitality. I am strongly suggesting experiencing it.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: Just to have sea shoes when going to the beach
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jonathan W wrote a review Feb 19
Paris, France4 contributions
You expect a lot of a property with this kind of name. It was everything we had hoped for. Rooms are spacious and clean, very attractive place. Great views from the oceanview rooms. There was some kind of renovation going on in a nearby room, and I get that not everything can be done off-season. The team gladly moved us to a different room away from the noise when we mentioned it. The food is particularly good. I've travelled a lot and lived in capital cities with a general high quality of food, and this is some of the best Indian-influenced food I've ever had. Consistently delicious on the buffet, and the Veda restaurant was somehow even better. I put on a bunch of weight but it was worth it! What makes this place really special is the people -- Aza by the pool, Warren at the boathouse, the wait staff, the room service, the front desk, the spa (exceptional treatments as well as good value) everyone was super polite, super friendly, and generally exactly what I have come to expect from a place like this. The team absolutely made this a five star experience for us, thank you very much, we will be back.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The team allowed a 6pm late check-out which allowed us to make the most of the last day/redeye...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SUDHANSH S wrote a review Feb 18
2 contributions
We stayed at InterContinental Mauritius in November 2023 for a week to celebrate our 30th marriage anniversary, and it was the best decision we made! The resort is very pretty, with beautiful sunset views and plenty of ways to relax and rejuvenate. The food is amazing, especially at the main restaurant, with numerous options even for vegetarians! But the best thing about this resort has to be it's excellent service!! Right from the start of our stay, the staff, especially Sonia, made us feel welcome. She walked us to our rooms, guided us with all amenities. We were specific about our food requirements and Sonia was very cooperative in solving any of our concerns. She really made us feel at home, like she was family. Even though she was on leave on the day of our anniversary, she made sure that all anniversary arrangements were done properly. Thank you so much Sonia!! InterContinental Mauritius is a great place to stay but our stay was made phenomenal by you!! Maintenance and Housekeeping staff too, namely Pappu and Ravinder, were really very helpful and made our stay more comfortable with great and quick services. This vacation experience has been the best experience we have had and I'd highly recommend others to stay at InterContinental Mauritius.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Mauritius, Owner at InterContinental Resort Mauritius, an IHG Hotel
Responded 4 days ago
Dear sudhanshs2024, Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Ishrat Carrimbaccus Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shaley B wrote a review Feb 16
2 contributions
Great place to stay. Might come back again.. great staff and ambiance .good food options.. great view and peace here and hope to come back soon . Hope to come back soon for longer star actually and let’s see how things work out to be back . A must place to visit
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Mauritius, Owner at InterContinental Resort Mauritius, an IHG Hotel
Responded 4 days ago
Dear 537shaleyb, Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Ishrat Carrimbaccus Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nomad40269781384 wrote a review Feb 16
1 contribution
Stay was very comfortable....resort is having all the facilities and staffs are very friendly. We r rating it 10 out of 10. Excellent facilities are available like pool, spa, gym, so many restaurants whr u will get various types of meals. Live music is also available.Overall it's a must visit place. We came here for our honeymoon and we r very happy tat we were provided such excellent facilities here
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Mauritius, Owner at InterContinental Resort Mauritius, an IHG Hotel
Responded 4 days ago
Dear Nomad40269781384, Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Ishrat Carrimbaccus Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sanya J wrote a review Feb 16
3 contributions
Ramesh was my guardian angel throughout my stay. He made sure all my culinary needs were catered to. Kinsley ensured I was always comfortable poolside. Ashwini took the most fantastic birthday photos of me. Sonia was there for my little chats. My birthday trip was spectacular. The staff are wonderful. The buggy rides were convenient to get to the restaurants, thanks Ben. The room was clean, spacious, had a hot tub. Glass bottom boat was amazing. Riccardo singing to me on my birthday was everything. I truly was at home here and didn't feel like I was there on my own. Thank you IHG, Balaclava.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: Catch at least one sunset there. Go do some activities. They are free. Try every restaurant. The...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Mauritius, Owner at InterContinental Resort Mauritius, an IHG Hotel
Responded 4 days ago
Dear sanjay2019, Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Ishrat Carrimbaccus Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roksana H wrote a review Feb 16
1 contribution
I stayed at the Intercontinental hotel with my sisters. Near the swimming area, there was a gentleman named Kingsley who pleasantly and attentively handed out towels to us. He provided exceptional customer service, demonstrating helpfulness, a friendly demeanor, and outstanding professionalism. Kingsley is truly a fantastic staff member of this hotel.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Mauritius, Owner at InterContinental Resort Mauritius, an IHG Hotel
Responded 4 days ago
Dear roksanah966, Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Ishrat Carrimbaccus Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Balaclava area.
PRICE RANGE
$289 - $331 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental mauritius resort, balaclava fort hotel balaclava, intercontinental hotel mauritius, intercontinental hotel balaclava
LOCATION
MauritiusPamplemousses DistrictBalaclava
NUMBER OF ROOMS
210
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INTERCONTINENTAL RESORT MAURITIUS, AN IHG HOTEL - Updated 2024 Prices & Reviews (Balaclava)

Frequently Asked Questions about InterContinental Resort Mauritius, an IHG Hotel
Which popular attractions are close to InterContinental Resort Mauritius, an IHG Hotel?
Nearby attractions include Balaclava Public Beach (0.5 miles).
What are some of the property amenities at InterContinental Resort Mauritius, an IHG Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at InterContinental Resort Mauritius, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Resort Mauritius, an IHG Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental Resort Mauritius, an IHG Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to InterContinental Resort Mauritius, an IHG Hotel?
Conveniently located restaurants include Kangan Indian Restaurant, Mystique the Westin Turtle Bay Resort and Spa, and Noble House Restaurant.
Are there opportunities to exercise at InterContinental Resort Mauritius, an IHG Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does InterContinental Resort Mauritius, an IHG Hotel have airport transportation?
Yes, InterContinental Resort Mauritius, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Resort Mauritius, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Resort Mauritius, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Resort Mauritius, an IHG Hotel?
The staff speaks multiple languages, including English and French.