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InterContinental Mauritius Resort Balaclava Fort

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InterContinental Mauritius Resort Balaclava Fort
InterContinental Mauritius Resort Balaclava Fort
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2,473 Reviews from our TripAdvisor Community

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Showing 1,619: English reviews
Milano
Reviewed yesterday NEW

This was our second time at Intercontinental Resort Mauritius and we are already planning our next visit. We love this place! It is so welcoming and cozy. The rooms are spacious and comfortable. There are 3 restaurants, but our favourite one is Segala, situated just on the beach with fabulous views and excellent food and service! The resort itself is...

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Helpful?
1Thank Kiril B
Reviewed 2 days ago NEWvia mobile

Stayed for 4 nights. Enjoyed the water sports and the resort. Private hot tub was great with the baby. All in all felt it could be much better. No drinks on arrival, unlike other hotels with a lesser 4* in the area. Rooms are very dated and cushions were dirty. Smelt horrible and not changed on request. Air con thermostats...

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Helpful?
Thank Wun C
mumbai
Reviewed 3 days ago NEW

We just enjoyed our stay in this property , Indian food was lovely too with vast varities in buffet, the rooms and aminities were well maintained and up to the mark. The staff was helpful and always there to help

Review collected in partnership with this hotel
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1Thank sachinbhakta027
Essen
Reviewed 3 days ago NEW

One of the best hotels I have stayed in!! The room the restaurants!! The bar!!! More than satisfied with everything! And the people that work there very very helpful and soooo kind!!!! I would definitely recommend this hotel!!!

Review collected in partnership with this hotel
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Thank koukos_christos
Reviewed 3 days ago NEW

Me being so fussy when it comes to hotels was as usual very sceptic. I must say ICH is one of the best hotels in have stayed in. We were greeted by Laura and Priya. They we so helpful and made us feel so comfortable. We had a complimentary lunch as we reached really early. In our 10 days stay...

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Thank Najaah A
Reviewed 5 days ago NEWvia mobile

Spent 9nights at the hotel overall satisfying stay. Good location which is remoted from city(for those who want to have relaxing holiday). Well organized activities. Some drawbacks could be 1) Better instruction of the hotel while checking-in -The resort is quite big and many things remained to you to explore. you need to "learn" many stuffs yourself. It really depends...

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Helpful?
Thank 영찬 이
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear guest, thank you for your detailed review and suggestions. We are pleased to hear that you had relaxing stay with us. I will talk to our Front Office Manager to look for improvement of resort introduction procedures during arrival, to give guests more information. Looking forward to welcome you back soon Jiri Benes Director of Sales & Marketing

Reviewed 5 days ago NEW

Not wishing to join the ranks of the moaners, just stating a few facts here. First of all, be prepared for a 90 minute transfer from the airport to this hotel. Bring plenty of sun-bloc as the shop has limited choice and is expensive, as are local pharmacies. It's tropical location so mozzys are about, be prepared, they won't kill...

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Thank Frank T
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Frank T, thank you for your detailed review and constructive feedback & suggestions. I would like to apologize for magnetic key card system failure in your room. We have been experiencing few door lock issues during recent days after cyclone Carlos passing Mauritius and increased humidity. I would like to also inform you, that we are at the moment...

Reviewed 1 week ago via mobile

The worst service ever experienced in an intercontinental resort. We were staying in one of the family room and there was a drainage problem in shower cabin. This was resulting in entire bathroom getting flooded. Upon complaint in the morning, the plumber came next day morning!! They reviewed and decided that there is some problem in the structure and offered...

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Helpful?
Thank Vikash S
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Vikash S, thank you for sharing your feedback with us. We would like to apologize for any inconvenience described below, please contact us directly at info.icmauritius@ihg.com with details of your stay to be able to investigate further as we dont have any records of such issue over last 7 days. Yours sincerely Jiri Benes Director of Sales & Marketing

Reviewed 1 week ago

An amazing place to calm your nerves, it all starts at the breakfast table, wonderful breakfast spread and the Indian live counter run by chef harsh mani is the cherry on the cake. He would customize the food according to your taste which is a great quality that a chef could have. The hotel activities likes lawn tennis, badminton, beach...

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2Thank Chirag Z
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Chiraz, thank you very much for your review on tripadvisor. We are proud to hear that you enjoyed your vacation with us, starting from daily breakfast by Chef Harsh Mani, all day long activities and highlight of your evenings at our Veda restaurant. I will pass your comments to all my colleagues, which made your stay so memorable. Looking...

Reviewed 1 week ago via mobile

I am staying in this hotel from 6th to 12th february 2017 in the 'deluxe ocean view room'. I must tell u that apart from the size of the property,nothing is good. U can find worms and spiderweb in washroom. Ants on the side table. Calcium deposits on tap. Shaving mirror angle is broken. I regret choosing this property over...

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2Thank seksariaanand
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear seksariaanand, thank you for your comment. I am sorry to hear that you have experienced ants and other insect in your room, in our tropical island. We do inform all of our guests verbally and in arrival letter to not to keep balcony door open during evenings with lights on, to avoid such animals to come to your room....

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms, 20 Executive rooms with free WiFi and 120 standard rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools including one heated pool, 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more   less 

Additional Information about InterContinental Mauritius Resort Balaclava Fort

Address: Balaclava Fort, Coastal Rd, Balaclava, Mauritius
Location: Mauritius > Pamplemousses District > Balaclava
Price Range: $220 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Mauritius Resort Balaclava Fort 5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
Intercontinental Hotel Mauritius
Intercontinental Hotel Balaclava
Hotel Style:
#4 Romantic Hotel in Balaclava
#4 Family Hotel in Balaclava
#5 Spa Hotel in Balaclava
#5 Luxury Hotel in Balaclava
#5 On the Beach Hotel in Balaclava
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Questions & Answers

Here's what travelers have asked, with answers from InterContinental Mauritius Resort Balaclava Fort staff and other travelers.
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Questions? Get answers from InterContinental Mauritius Resort Balaclava Fort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Anything that's sea facing really”
 of 5 bubbles franktX8722TP, 5 days ago | Read review
“1014 was a great room!”
  • 1014
 of 5 bubbles ToniN719, 2 weeks ago | Read review
“Rooms near the infinity heated pool are the best..however the main restaurant will then be slightly further..”
  • View from boat trip
 of 5 bubbles zinahd2016, 2 weeks ago | Read review
“Choose a room near the lobby or you will do a lot of walking”
 of 5 bubbles Bhupen4359, 3 weeks ago | Read review
“nice view of the hotel in every corner”
 of 5 bubbles yousufraziam, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question