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INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT

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Costal Road Balaclava Fort, Ville Valio, Balaclava, Mauritius
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4598)
360
Panoramas (16)
Room & Suite (1029)
What is Travelers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 7 hotels in Balaclava
Travelers' Choice
The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Honeymoon rooms with outdoor bathtub, 40 Prestige Ocean View rooms and 100 Deluxe Ocean Facing rooms. Facilities include: 2 bars, 4 restaurants, 2 swimming pools ( all heated in winter ), 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom.
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Location

Full view
49Car recommended
Grade: 49 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
Costal Road Balaclava Fort, Ville Valio, Balaclava, Mauritius
Getting there
S. Seewoosagur Ram. Intl Airport26 miSee all flights
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4205Reviews265Q+A100Room tips
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Popular mentions
Swissdiver wrote a review Mar 2021
Geneva, Switzerland7150 contributions371 helpful votes
I arrived in the middle of a night at the Interconti Mauritius, just before the various lock-downs, as I was working in Port-Louis for a few days. While the lobby looked quite empty at 4am, a couple of staff members were quick to arrive and help me. Check-in was efficient, and shortly after I was in my room. It was not really by the sea, as none are at this hotel: There is either a little garden or a swimming pool between rooms and the sea. The room was long, with a large bathroom, then some sort of dressing room / office, and a few steps below, the bed and a little sitting area. As it was on the ground floor, there were a little terrasse outside, allowing me to go to the beach directly from the room. Nice. Although I have to admit I preferred to sleep on the first morning, I then could enjoy a nice breakfast every morning. Wifi was good. Several restaurants in the resort also give a nice choice of food. All in all, while not being spectacular, the Interconti Mauritius is a nice resort and an excellent place to sleep when working in Port-Louis.
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Date of stay: April 2020
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Trip type: Traveled on business
2 Helpful votes
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Thaviraj J wrote a review Aug 2020
8 contributions
We didn't stay there, went there for a conference. We have a nice view of the sunset there. We remained there for dinner and enjoyed the snacks as well as the dinner. There was a confusion for a person in our group wrt to a la carte menu however the kitchen guy and the waiters did their best to serve our member as per his desires, out of what was on the menu. Thank you.
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Date of stay: September 2019
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Trip type: Traveled on business
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ClareECR wrote a review Apr 2020
2 contributions2 helpful votes
I visited the InterContinental Mauritius Resort Balaclava Fort over Christmas and New Year 2019/20 with my mother and fiancé. My mother and I have visited Mauritius once before, staying on the eastern side of the island. The atmosphere at IC Mauritius was calm, relaxed, and friendly. The location of the resort is lovely. The gardens were peaceful with beautiful trees and plants. We all enjoyed lying by the beach on the sun-beds under the trees - a novelty for us to have trees on the beach! We also enjoyed being able to go for a long walk or run along the beach and (part of the) river path with the permission of adjacent resorts. The staff are some of the kindest people we've ever met. They seemed to have a genuine interest in caring for guests beyond it being their job. This is quite a rare thing these days! We would like to say thanks in particular to Patrick for his daily kind attention, what an asset he is, and to Jean-Pierre who put together the most delightful Christmas concert, and entertaining and celebratory NYE show. He clearly put in a huge amount t of work. Thank you Jean-Pierre. I should note there was a category 3 cyclone over the region just before NYE. The staff did an incredible job of managing it and everyone was kept very safe. And they managed to put on NYE as though nothing had happened - amazing. The food in your main restaurant was delicious, and there was so much choice. We particularly enjoyed breakfast. I personally would've enjoyed a few more mild options for the dinner buffet - I'm vegetarian, and I found a lot of the vegetarian food was too hot (chilli) for me. The NYE banquet was extraordinary: thank you to the chefs for their enormous effort. We tried the other restaurants and particularly enjoyed Veda. Thank you to Varuna for her kind attention there. We enjoyed having a drink at the Sugarcane Bar with its great view, but it needs a better snack menu! We loved the pool area but felt it was far too small, particularly since we are three adults, all over 40, and were of course sharing it with children. An expanded pool area or another bigger separate area for adults would be welcome. There is a second pool but it's very small. Our rooms were comfortable, cool (good AC), and had lovely views, but were dated. We know this is just the reality of hotels but we all thought they were due for an upgrade. The TV signal was flakey, which was disappointing. It would've been good to have the mini-bar stocked. Alternatively, a better general store/shop at the resort would've been useful, with a selection of drinks and snacks. The concierge service was excellent and there are lots of possibilities for tours and exploring. Finally SPA InterContinental was very good and the therapists we saw were really excellent. Thank you for a very nice holiday.
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Date of stay: December 2019
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2 Helpful votes
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Response from IC_Mauritius1, General Manager at INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT
Responded Apr 16, 2020
Dear Clare, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stephane Duvacher General Manager
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jfr3 wrote a review Mar 2020
Bexhill-on-Sea, United Kingdom32 contributions26 helpful votes
The InterContinental is basically a good hotel, with very good rooms, a grate location, and loverly grounds. The pools are rather small but overall the place is good. The problem in our experience is the catering, people stay here mainly all inclusive and there are four restaurants, all serving very bland food. In addition to this, although they claimed to be able to cater for my wife's food intolerances, she reacted twice during our four night stay. This is not a four star performance and travellers with similar problems should be aware. Food aside the restaurants are very well layed out and spacious with good service. Service at the beach/main bar varied depending upon who was on duty. It could be good one day and desperately slow on another. It would not take much to improve this place, but we would not return as others are available
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Date of stay: March 2020
3 Helpful votes
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Response from IC_Mauritius1, Director of Sales at INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT
Responded Mar 25, 2020
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Jiri Benes Director of Sales & Marketing
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Rohit R wrote a review Mar 2020
1 contribution2 helpful votes
One of the best trips I have had in recent time and the credit goes to intercontinental resort. Superb service and amazing rooms. Loved each and everything about the resort. Icing on the cake is well behaved staff. Specially there’s one person whom I can’t thank enough is KEVIN always available without any complain. Will definitely visit super soon.
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from IC_Mauritius1, General Manager at INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT
Responded Mar 25, 2020
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stephane Duvacher General Manager
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LOCATION
MauritiusPamplemousses DistrictBalaclava
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Frequently Asked Questions about INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT
Which popular attractions are close to INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT?
Nearby attractions include Balaclava Public Beach (0.5 miles).
What are some of the property amenities at INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT?
Conveniently located restaurants include Kangan Indian Restaurant, Noble House Restaurant, and Veda.
Are there opportunities to exercise at INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT have an airport shuttle?
Yes, INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT?
Yes, dry cleaning and laundry service are offered to guests.
Does INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at INTERCONTINENTAL MAURITIUS RESORT BALACLAVA FORT?
The staff speaks multiple languages, including English, French, and German.