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The Westin Turtle Bay Resort & Spa, Mauritius

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The Westin Turtle Bay Resort & Spa, Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius
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631 Reviews from our TripAdvisor Community

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Showing 441: English reviews
The Netherlands
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed today NEW

A luxury room with a grand view at the bay. Smiling staff all along. The services are impeccable with all sorts of watersports for free. Four restaurants give you a wide variety of food.One small complaint: wines are overly expensive, the hotel makes a fortune out of that. Management should review their pricing policy on this issue. Overall: Definitely a... More 

Helpful?
Thank Philip D
Perth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the hotel from 12th to 26 th August to celebrate our 33rd wedding anniversary and we had a fabulous time. From the moment we arrived at the hotel which is in 10 hectares of well maintained gardens right on the beach at turtle bay we felt as if our dream had come true the staff all staff were... More 

Helpful?
2 Thank flemink
Ilkley, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is 5 Star at its very best. All the staff have been fantastic from the house keeping to the pool boy and up to the general Manger.We booked a Junior Suite as we know the hotel is always full, the room was spacious,comfortable well furnished and had lovely views of the sea. We stayed half board, which we found... More 

Helpful?
2 Thank Ali_traveller_10
Stamford, Connecticut
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were disappointed with our experience here. As honeymooners we were hoping to be treated to a welcoming, exceptional time (especially since we had called ahead and were supposedly flagged as honeymooners by the GM), but sadly this place couldn't get its act together. We were checked in after 9 hours of traveling to get there by an agent who... More 

Helpful?
1 Thank janusian33
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

My family of 4 visited westin for 4 days (2 kids 2.5 and 8m) The room is spacious but very low lit(makes you feel gloomy). Their bed though is awesome. So huge and comfortable. For baby cot they had given us a cot with steel rods and without bumpers so my kid hurt himself a few times. The next day... More 

Helpful?
2 Thank farida d
Breda
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

The westin turtle bay is a great hotel in the north of Mauritius we had very friendly welcome to the hotel. Staff was always friendly and helped if needed. The rooms are just great big and it has everything you need on vacation. The Restaurants in the resorts are very good, great food at Mystique you have a variety from... More 

Helpful?
Thank Bas H
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

A great surprise on this island Mauritius . The sea facing rooms & villas are completely worth it. Heard the best time & weather to visit is from October to April when the sun is at its best. Good food options & very courteous staff.

Helpful?
Thank 375saifk
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear 375saifk , We thank you for writing your comment on Trip Advisor. We are pleased to read that our team members have met all you expectation and your appreciation on the overall facilities. We reiterate our thanks for visiting our property and hope to have the opportunity to welcome you back for another stay at The Westin Turtle Bay... More 

Willaston, England
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I had actually booked for the Maritim hotel next door only to be told 1hr before flying that it had been double booked and had now been booked into the Westin. Having not done any research on this hotel you can imagine we were very apprehensive and it didn't get the holiday off to a good start.... More 

Helpful?
1 Thank lyndatibbs
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear lyndatibbs , Thank you for posting your feedback on TripAdvisor following your recent visit at the Westin Turtle Bay Resort &Spa! We are really flattered to read the title of your review and do appreciate that you enjoyed your stay with us particularly with the service delivery. Customer care is indeed amongst one of our highest priorities and it... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Just spent an amazing week at Wistin Turtle Bay and wish we had booked for another week. From the moment we got there we were made to feel like we were important to the hotel. Our room was just gorgeous, loads of room with all the amenities ( toiletries, hairdryer, iron, coffee machine etc) The bed is to die for.... More 

Helpful?
1 Thank Shanie1974
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Shanie1974 , The team at The Westin Turtle Bay Resort &Spa ,Mauritius endeavors to bestow the best of our services and attention at all times to make the vacations of our every guest memorable. We are enthralled to read that the efforts made by the team contributed to your stay with us and that you were able to take... More 

Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Located on the west side of the island, it was a little secluded, perfect for those seeking a quite place to relax. There aren't any shops or restaurants within walking distance of the hotel. You'd need to take a taxi to find some eating places outside. The hotel grounds we beautiful! You'll be able to see a beautiful view of... More 

Helpful?
2 Thank Azlee G
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Azlee G , Thank you for taking the time to write your review on TripAdvisor. It was a pleasure to have you as our guests at The Westin Turtle Bay Resort &Spa ,Mauritius and we are glad that you thoroughly enjoyed your holiday with us. Your kind acknowledgement of the service provided by our team members is very much... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Embraced by the gently swaying sugar cane fields and the warm turquoise water of the Indian Ocean, The Westin Mauritius Turtle Bay Resort & Spa invites you to experience the magic of Mauritian hospitality in a truly luxurious setting. The resort boasts 190 guest rooms and suites, all of them offering stunning views over the ocean, a kids club, luxury Mandara spa and a fine selection of restaurants and bars. ... more   less 

Additional Information about The Westin Turtle Bay Resort & Spa, Mauritius

Address: Turtle Bay, Balaclava, Mauritius (Formerly The Grand Mauritian Resort & Spa)
Location: Mauritius > Pamplemousses District > Balaclava
Price Range: $236 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Turtle Bay Resort & Spa, Mauritius 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Grand Mauritian Hotel Balaclava
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
Hotel Style:
#3 On the Beach Hotel in Balaclava
#3 Family Hotel in Balaclava
#3 Luxury Hotel in Balaclava
#3 Spa Hotel in Balaclava
#3 Romantic Hotel in Balaclava
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