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The Westin Turtle Bay Resort & Spa, Mauritius

Certificate of Excellence
Turtle Bay, Balaclava, Mauritius (Formerly The Grand Mauritian Resort & Spa)
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The Westin Turtle Bay Resort & Spa, Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius
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564 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Stroud, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

It all starts with the amazing view of the ocean from the lobby! Our room and bathroom were good quality, and were cleaned several times a day. The beds are very comfortable! Whilst it was perhaps a more adult centric hotel, we took our 2 year old daughter who loved it and did not want to leave... :-). The staff... More 

Helpful?
Thank DKandRK
mumbai, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 5 nights and it was wonderful....the bathroom and the rooms were really spacious.....the place is child friendly with lots of activities for the kids. Overall a great experience and fantastic vacation

Helpful?
2 Thank Vikas M
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Vikas M , It’s a pleasure for us to note you complimenting the services and facilities of our Resort. Positive feedback from our guests is always a strong motivation for our team to continuously provide a high level of services to our guests. We once again thank you and look forward to see you soon at The Westin Turtle... More 

Mohali, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at Westin from 9th june to 16th june 2016.The hotel lives up to the expectation of a 5 star resort .We stayed in a double room which had a full double bed extra for our daughter with a beautiful view of the Pool and the Ocean. The Food in the buffet was equally good for Breakfast and Dinner... More 

Helpful?
1 Thank Ipneet
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Ipneet , Thank you for the wonderful review about The Westin Turtle Bay Resort &Spa ,Mauritius that you have shared on Trip Advisor. We were delighted to read that you were impressed with the overall quality of the facilities in the resort and the services provided during your stay. Your gracious comments will serve as an added inspiration for... More 

Johannesburg, South Africa
Level Contributor
177 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Westin for 5 nights on a business conference trip. The hotel is very well situated and most of the rooms face the sea and the view over the ocean. The rooms are large and spacious, mostly with balconies. There are 2 main swimming pools in addition the sea. There are several restaurants, all of which were... More 

Helpful?
Thank Les P
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Les P , Thank you for taking out the time to share your experience The Westin Turtle Bay Resort &Spa ,Mauritius. Your feedback is very valuable to our organizations ability to grow and enhance our service. I will share your kind words with our team in an effort to boost our service model. Looking forward to welcome you back... More 

Catania, Italy
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable accommodation with many facilities and an excellent quality, the ideal choice for those who want a quiet stay. It is a resort: a way of life, an island apart, in every sense. And it involves all the senses that make a stay unforgettable.

Helpful?
Thank Alessandro P
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Alessandro P , you for sharing your feedback regarding your stay at The Westin Turtle Bay Resort &Spa ,Mauritius . We pride ourselves on having great associates service, and are happy to hear that you enjoyed your stay. With a spirit to serve, we look forward to having you return to stay with us again in the future. Be... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here on business for 5 days. The rooms are modern and very spacious. The room I stayed in had 2 three quarter beds, loungers, cupboards with all amenities - iron hairdryer etc. the bathrooms were equally huge and very well laid out with heavenly bath and shower. The balcony had uninterrupted views of the ocean and was a... More 

Helpful?
Thank Farieza E
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Farieza E , I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about our hotel is deeply appreciated and have been communicated to all the members of my team. I once again thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you... More 

Hamburg, Germany
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wij enjoyed a phenomenal 7 night stay at the Westin Mauritius in June 2016. All facilities are relatively new and there is so much to do that you do not have to leave the compound during your stay. We stayed in a beautiful ocean view room with a large balcony. Every morning was a real pleasure to open the windows.... More 

Helpful?
1 Thank Robert-Jan1972
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Robert-Jan1972 , You've summed it up so beautifully- thank you for your tribute to The Westin Turtle Bay Resort &Spa ,Mauritius ! Your kind acknowledgement of the service provided by our team members is very much appreciated as customer care is indeed amongst one of our highest priorities; it is truly rewarding to receive such praise. The team will... More 

SAN FRANCISCO
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Where do I start! My husband and I spent the week of June 12- 18. It was our 10 year anniversary and wanted to renew our vows. The wedding coordinator did a great job to help us plan our day. I think the best part of this trip was the staff. They always made us feel special. This hotel and... More 

Helpful?
2 Thank CHEWLES
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear CHEWLES , Thank you for your exceptional feedback pertaining to your recent visit at The Westin Turtle Bay Resort &Spa ,Mauritius. We are overwhelmed with your meticulous way in which you make it a point to write and share your experience to other travelers. Your sentiments are precious, thank you so much for taking the time to write to... More 

1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We booked the holiday for Westin Turtle Bay from June 23 to June 29, after seeing the positive reviews on Trip Advisor, but have been totally disappointed with service, rather the lack of it. On our first night here, we were woken up at 1:30am at night with automatic announcement going on in our room, asking us to rush to... More 

Helpful?
9 Thank Seema K
Johannesburg, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Staying with Westin, turtle bay made our Mauritius trip really memorable, a truly exotic and relaxing vacation which we were looking for,, We stayed in ocean view villa, equipped with all the modern, luxurious bedding, bathroom and other facilities. Really worth spending every penny for,, We really enjoyed relaxing at the beach n Poolside,, the staff at the pool and... More 

Helpful?
3 Thank Shashank S
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Shashank S , Thank you for staying at The Westin Turtle Bay Resort &Spa ,Mauritius during your recent trip to Mauritius. We appreciate you spending your valuable time to share your feedback online and we are delighted that your stay with us was memorable. Also, we are likewise very pleased to know that you adore the room, pool, breakfast,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Embraced by the gently swaying sugar cane fields and the warm turquoise water of the Indian Ocean, The Westin Mauritius Turtle Bay Resort & Spa invites you to experience the magic of Mauritian hospitality in a truly luxurious setting. The resort boasts 190 guest rooms and suites, all of them offering stunning views over the ocean, a kids club, luxury Mandara spa and a fine selection of restaurants and bars. ... more   less 

Additional Information about The Westin Turtle Bay Resort & Spa, Mauritius

Address: Turtle Bay, Balaclava, Mauritius (Formerly The Grand Mauritian Resort & Spa)
Location: Mauritius > Pamplemousses District > Balaclava
Price Range: $210 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Turtle Bay Resort & Spa, Mauritius 5*
Number of rooms: 190
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Also Known As:
The Grand Mauritian Resort And Spa
The Grand Mauritian Hotel Balaclava
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
Hotel Style:
#3 Spa Hotel in Balaclava
#3 Romantic Hotel in Balaclava
#3 On the Beach Hotel in Balaclava
#3 Luxury Hotel in Balaclava
#3 Family Hotel in Balaclava
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