We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Waterloo-Seneca Falls

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Waterloo-Seneca Falls
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

332 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 325: English reviews
port richey,fl
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is dated but we found our room to be clean and very comfortable. We were surprised to find a Keurig in the room. No glass in the bathroom which was also dated. The worst part were the key cards, which they even warned us about. They seem to have several problems with them and so did we. We... More 

Helpful?
Thank cojasak
Wilmingyon, DE
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Old style Holiday in with courtyard in middle with pool. Room was average. Beds comfortable. Room had dirty washcloths hanging over shower rod. Hallways smelled like garlic and a hint of cigarette smoke. Other than that good night sleep. Close to Seneca And Cayuga Lakes and not far from thruway

Helpful?
Thank Billjaws
Arlington, Vermont
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our first visit to the Finger Lakes and we chose the Holiday Inn due to its proximity to some of the wineries along Lakes Cayuga and Seneca and it's easy access from the NY Thruway (90). While it is close to some of the wineries, it is closer to a very large landfill "mound" which is visible by... More 

Helpful?
Thank travelerAgawam_MA
Forked River, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have stayed a number of times here,this time we spent the extra money 300 for a Suite. Room was big that's the only good part. Room was dated, wouldn't walk without something on my feet rug was dirty. Spa tub wasn't working had to call maintenance. Don't think we are staying here again

Helpful?
Thank Karinkjm
IHGService, Guest Relations Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Dear Karinkjm, Thank you for taking the time to write us a review regarding your recent stay. Please allow us to apologize for the shortfalls you have experienced with the room accommodations you received. It is regrettable that we fell below your expectations. We want to assure you that our hotel is very proud of its level of service, cleanliness... More 

Travelers are raving about these Waterloo hotels

Lancaster, PA
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were a little concerned on this hotel based on prior reviews, however very pleased with this hotel choice. We found this hotel to be in good repair, clean, VERY friendly staff. They are pet friendly and we brought our dog. The hotel had no odor or anything to even indicate dogs were there although I saw many. Good testiment... More 

Helpful?
Thank Ttessa223
Colorado Springs, Colorado
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Or why this should not be a 3-Star hotel. Our family booked two rooms at this hotel. Being familiar with Holiday Inn standards, we were disappointed in our stay for several reasons. This *might* be a 2 or 2-1/2 Star hotel, but in my opinion does not meet the standard of a 3-Star hotel. Here is the Good, the Bad... More 

Helpful?
Thank Janet S
IHGService, Guest Relations Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Dear Janet S, Thank you for taking the time to write us a review regarding your recent stay. We are so pleased to know you liked the convenient location of our hotel in the area. We would like to apologize for the issues you had with the room accommodations you received and any inconvenience you may have encountered that did... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The staff was very friendly and the rooms were nice and clean. They have a refrigerator and microwave. The nicest feature was two sinks. One in with the shower and toilet and one outside the bathroom where the coffeemaker was. The breakfast was ok. Would stay here again.

Helpful?
Thank Andrew N
Jacksonville, Florida
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 23, 2016 via mobile

A friendly staff will greet you and set up your stay. Full restaurant and bar, pool and fitness areas, conference rooms. Fully equipped to handle everyone from business professionals to overnight travelers. Clean spacious accommodations and very kind and considerate personnel. We had very specific instructions and they made sure to follow them without fail. Pleasantly surprised to find such... More 

Helpful?
Thank itsmegc
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

What a great hotel. Check in was smooth. Everyone that worked was very nice. Location was great! There is a Walmart right next door. They have alot of parking. And the on site bar was incredible. Bartender was very friendly. The pool and sauna and hot tub were very clean. What a great place to stay and rates were reasonable.

Helpful?
Thank Ron H
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you very much for the feedback from your experience during your stay with us! We really do aim to please, and want all of our guests to feel as if they were home! It pleases me to hear that we succeeded in doing just that. I will be sure to share your review with the staff. I hope you'll... More 

Liberty Twp, Ohio
Level Contributor
108 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 13, 2016

Good location on north end of Seneca Lake. Close distance to Seneca and Cayuga. Hotel was just about 5 minutes off I-90. Place was clean, comfortable and quiet. And a big plus, there was a WalMart next door.

Helpful?
Thank mybav60
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for your kind review on our hotel! I'm glad that you found the location convenient. Walmart is always one of the favored outside perks for our hotel guests! I'm glad that you seemingly enjoyed your stay-and hope that you'll stay with us again in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (18)
Viewed
Hotel & Grounds (3)
Viewed
View from Room (1)
Viewed
Room/Suite (3)
Viewed
4:42
Videos (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (65)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (25)
Viewed
Dining (6)
Viewed
Business Center/Function Rooms (3)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Waterloo
0.2 mi away
Hampton Inn Seneca Falls
Hampton Inn Seneca Falls
#1 of 4 in Seneca Falls
4.5 of 5 stars 468 reviews
3.3 mi away
Microtel Inn & Suites by Wyndham Seneca Falls
2.0 mi away
The Gould Hotel
The Gould Hotel
#2 of 4 in Seneca Falls
4.0 of 5 stars 278 reviews
Show Prices
Show Prices
Show Prices
9.2 mi away
Holiday Inn Express Hotels Geneva Finger Lakes
7.7 mi away
Ramada Geneva Lakefront
7.6 mi away
Hampton Inn Geneva
Hampton Inn Geneva
#3 of 10 in Geneva
4.0 of 5 stars 435 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Life in the Finger Lakes Region couldn't be more diverse. The Holiday Inn Waterloo Finger Lakes Wine Country, is located in the heart of it all with it's central location in the Finger Lakes Region of New York state. Discover the Finger Lakes Wine Trails at the Holiday Inn Waterloo Finger Lakes Wine Country; Relive the Finger Lakes regions rich history that ranges from the Women's Rights Movement to the Erie Canal to the Underground Railroad with the Seward House and Harriet Tubman Home while you stay at the Holiday Inn Finger Lakes Wine Country Waterloo Seneca Falls. The Finger Lakes Region is also rich in the arts with the Smith Opera House, Finger Lakes Performing Arts Center, Merry-Go Round Playhouse and Corning Museum of Glass. The Holiday Inn Waterloo Seneca Falls is in the center of it all! Finger Lakes Shopping starts with the Waterloo Premium Outlets in the Finger Lakes Region. The Holiday Inn Finger Lakes Hotel the closest hotel to Waterloo Premium Outlets. Also close by is Sauder's Amish Farm Market, Finger Lakes Mall, Bass Pro Shops, Carousel Center, Antique Shopping and 89 Traders Village. Holiday Inn Waterloo Finger Lakes Wine Country stands in the center of Finger Lakes Attractions and Festivals, including the Hill Cumorah Pageant and the Sterling Renaissance Festival. Explore the Finger Lakes great outdoors, rich in wildlife and recreation, awe inspiring scenery with hillsides dotted with award winning Finger Lakes wineries while you stay at the Holiday Inn Waterloo Finger Lakes Wine Country. The Finger Lakes Region is yours to discover. We can't wait to welcome you to the Holiday Inn Waterloo Finger Lakes Wine Country! ... more   less 

Additional Information about Holiday Inn Waterloo-Seneca Falls

Address: 2468 Mound Rd, NY State Rt. 414, Waterloo, NY 13165
Location: United States > New York > Finger Lakes > Waterloo
Price Range: $108 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Waterloo-Seneca Falls 3*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Travelocity, TripOnline SA, Hotels.com, Odigeo, Hotwire and Priceline so you can book your Holiday Inn Waterloo-Seneca Falls reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay