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Holiday Inn Waterloo-Seneca Falls

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Holiday Inn Waterloo-Seneca Falls
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342 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Cypress, Texas
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stopped for a night. Large enough place. Good location. But the place needs to be renovated. Dark room. Dark carpet through out building. Shower head leaked, no pressure also. King bed too firm. Pillows went flat after fluffing throughout the night.

Helpful?
Thank CindySG429
Ottawa, Canada
Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

With another couple we checked in on a very hot afternoon after wine and beer tours in the Finger Lakes area. Close to big box stores. Our room was upstairs facing west across the swimming pool with the afternoon sun blazing in the windows. The AC was working hard to cool the room, but never succeeded. However, the bed was... More 

Helpful?
Thank onditquoi
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff very friendly at check in. My 9 year old son LOVED the heated outdoor pool. One of the better ones I have seen at this class of hotel. The beds and pillows were nice too. Staff at restaurant were very friendly, but was a bit slow at Breakfast when it was a little busier. Overall, a place I would... More 

Helpful?
Thank Dave T
Ossining, New York
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The rooms are clean. The pool is ok. The jacuzzi was being renovated so did not get to use it. The breakfast was ok, not included. There is a dump nearby that was built after the hotel that makes the hotel smell at times outside. It does not smell inside. Staff was very nice, centrally located between Seneca and Cayuga... More 

Helpful?
Thank clover1991
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for taking the time to write a review! We are glad that your room was up to par for you-and that you were able to enjoy the pool! We're sorry about the hot tub being out of commission! But, once we are back up and running, it will be with a brand new and improved one! Thank you... More 

Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Hotel needs updating. Room was OK but sheets seemed thin and worn out. Was there for wedding in area. Saw there was a Hampton Inn across street and you may want to check that out instead. Worse part was breakfast. Had coupon for free breakfast but all three days, the service (although waiter/waitress were nice) was extremely slow. On last... More 

Helpful?
1 Thank bfg1231
IHGService, Guest Relations Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Dear bfg1231, Thank you for leaving feedback about your experience with us. We apologize that this visit did not turn out to be as satisfactory as it can be due to the issues you experienced during breakfast and condition of the room being below par. Please know that these points that you have raised will be addressed with the appropriate... More 

Travelers are raving about these Waterloo hotels

Forest Hills, New York
Level Contributor
150 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff is very friendly. The room was comfortable with a good bed. Free wi-fi with a good signal. A very large parking lot. Close to a Walmart in case you forgot anything. We were not thrilled with the restaurant but otherwise liked this hotel and would return.

Helpful?
Thank Gingerbreadjoe
New York City, New York
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Check in a breeze, Front desk staff very nice, pool was excellent. Room felt & looked worn. Housekeeping did not clean one of our rooms, left a note underneath door saying we had the do not disturb sign. We never placed it outside our door... bathroom needs big updating.. overall stay was nice....

Helpful?
Thank mariposa201075
IHGService, Guest Relations Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Dear mariposa201075, Thank you for your recent stay and for taking the time to write us a review. I am truly touched and grateful that you have regarded our front desk staff to be very nice and found our pool to be excellent. On the other hand, it is to my regret that you found our rooms to be worn... More 

2 reviews
5 of 5 stars Reviewed August 13, 2016 via mobile

Very impressed with our visit. We were there for the NASCAR race in Watkins Glen and did use pool (very nice) as well as restaurant. When there was a problem in restaurant, the manager and general manager immediately came to our table and comped everything. We did leave something in our room, and we asked (and paid) for it to... More 

Helpful?
Thank Annette B
Seaforth, Canada
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 10, 2016 via mobile

Room was older, a/c was old and noisy but room was clean, had no smell. Had breakfast at the restaurant: not sure why I went. Buffet was unattractive, service was really slow, no second cup of coffee but the order from the menu was good. This is the 3rd time I ate at the restaurant and was terribly disappointed in... More 

Helpful?
Thank construction44
IHGService, Guest Relations Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Dear construction44, Thank you for sharing your experience with us. I am glad that you found our rooms clean. I am sorry to hear that the quality of your stay was affected by the your experience at the restaurant and the air condition system. I have forwarded your comments to the hotel's management to address these concerns I hope you... More 

New York City, New York
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 10, 2016 via mobile

While the rooms are a bit dated and worn, the staff is very friendly and the price is better than most of what you'll find in nearby Geneva. The location is convenient for the north ends of both Cayuga and Seneca Lakes. Seneca Falls is minutes away and has a number of restaurants and shops. It's quaint but charming in... More 

Helpful?
Thank Mark A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Life in the Finger Lakes Region couldn't be more diverse. The Holiday Inn Waterloo Finger Lakes Wine Country, is located in the heart of it all with it's central location in the Finger Lakes Region of New York state. Discover the Finger Lakes Wine Trails at the Holiday Inn Waterloo Finger Lakes Wine Country; Relive the Finger Lakes regions rich history that ranges from the Women's Rights Movement to the Erie Canal to the Underground Railroad with the Seward House and Harriet Tubman Home while you stay at the Holiday Inn Finger Lakes Wine Country Waterloo Seneca Falls. The Finger Lakes Region is also rich in the arts with the Smith Opera House, Finger Lakes Performing Arts Center, Merry-Go Round Playhouse and Corning Museum of Glass. The Holiday Inn Waterloo Seneca Falls is in the center of it all! Finger Lakes Shopping starts with the Waterloo Premium Outlets in the Finger Lakes Region. The Holiday Inn Finger Lakes Hotel the closest hotel to Waterloo Premium Outlets. Also close by is Sauder's Amish Farm Market, Finger Lakes Mall, Bass Pro Shops, Carousel Center, Antique Shopping and 89 Traders Village. Holiday Inn Waterloo Finger Lakes Wine Country stands in the center of Finger Lakes Attractions and Festivals, including the Hill Cumorah Pageant and the Sterling Renaissance Festival. Explore the Finger Lakes great outdoors, rich in wildlife and recreation, awe inspiring scenery with hillsides dotted with award winning Finger Lakes wineries while you stay at the Holiday Inn Waterloo Finger Lakes Wine Country. The Finger Lakes Region is yours to discover. We can't wait to welcome you to the Holiday Inn Waterloo Finger Lakes Wine Country! ... more   less 

Additional Information about Holiday Inn Waterloo-Seneca Falls

Address: 2468 Mound Rd, NY State Rt. 414, Waterloo, NY 13165
Location: United States > New York > Finger Lakes > Waterloo
Price Range: $111 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Waterloo-Seneca Falls 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
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