Bad cleaning room, no cleaning around swimming pool Children playground- horrible !!!!!!!! Dangerous for children Swimming pool- good clean Reception- good staff helpfull, only one person who can to communicate in English Food- nothing luxury but for me good, no juice box our stay Staff- helpful nice but without any management, no drinks on the bar- but the staff must to tell to the angry customer Bar- constantly without drinks, not cold drinks
Great weather Superb service and weather Amazing diving and snorkeling by the corals Lovely animation team Kids friendly beach resort Magical desert trip Wonderful excursions Nice food variety and good quality Friendly & helpful staff Will come back for sure
Bad at all latterly on everything the beach have too much rocks, the pool is small, rooms isn't clean specially the bathrooms, air conditioner is very old, the staff are very friendly but they don't have any experience at all,drinks is very bad also
It was very good trip and hotel good rooms and good stuff generally the hotel was fine and good location and service and nothing more to say than I really would like to be there and gave a nice time there again
Keep doing: Good price/value balance. Very kind and polite staff. Excellent food. Take care a lot for the environment and gardening. Clean pool and rooms with nice arrangement of beds. Well managed trips with travel agencies. Help with suitcases. To be improved: Checking functionality of rooms. Investment in animations and entertainment. Professionalism of staff. Effective management of staff and stock. Music variations.
It was my first visit of Egypt and I am very glad to choose just this holiday stay. Great satisfaction with everything ^ comfortable and cleaned room, smiling and compliant staff, pure and refreshing water in the pool and sea, nice and silent sand beach, very delicious food and drink of a large choice, very pleasant and glamourous atmosphere everywhere. Special thanks belongs to receptionist Mohamed, to the little and nice shop to Marco, to the kitchen to Mohamed, to the reception bar to Sameh, to Abdo of food servise, to lifeguard Said, to Kaled who massaged me well and to housekeeper Abdul who did perfect room service. You can speak in English language with all staff. I feel in love with this amazing place and will try to come back as soon as possible.
We were in onnati hotel befor it's not our first time but this time we really enjoyed with the animation team Room service And all departments was great spcial thanx for shaima mizo sameh mohamed We will back again Thanks onnati for this holiday
It was my first time to visit Marsa Alam and I was lucky to stay in such beautiful hotel. The resort is scenic, vibrant, comfortable with a great positive atmosphere. The stuff was so helpful, friendly and dedicated to give you the best experience and get their guests comfortable and satisfied of their stay. They have a decent variety of a tasty food as well as snacks throughout the day. Rooms were so neat and comfy as well as the rest of the resort. Special thanks to Mr. Mohamed the reception director for his attitude and efforts to ensure giving us the best experience ever since the time we landed until we departed the resort. Big thanks for Khaled with the housekeeping team for his decent attitude and the art of decorating our rooms through our stay. Big thanks to the restaurant team and the chefs for the delicious tasty food they made and I would like to extend the thanks for Mr. Sameh and his team for giving us the best service on the bool bar as well.…
We went there last eid and had an amazing time! The hotel is very cozy and clean! The beach was soo relaxing! They even had some activities at night for adults and kids which was fun! Highly recommend! The staff is very friendly and super helpful, they help plan excursions as well! We enjoyed our time and we’re able to relax!
Bad rooms...worst food....worst service....there are no even plates or cups!! Staff are rude Very slow check in Everything is dirty including the pool..........hot water was not running at the First day