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Nestled close to the beach, Sheraton Soma Bay Resort is a hit with guests for its snorkeling-friendly location and abundant marine life. The hotel's grand atmosphere and spacious, refurbished rooms provide a comfortable, quiet retreat, particularly suited for families.
The clean, well-maintained beaches and diverse amenities, including a variety of food and recreational activities, receive high marks. While the service is lauded for its attentiveness, opinions on value for money are mixed, with some guests feeling the rooms could benefit from further updates.
Location
Beachfront
Atmosphere
Serene
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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Great service - All employees made a great job to give me a perfect stay. Room Cleaning - Room was always tidy and perfectly cleaned Dinner buffett - Food was fine. The desserts were exceptionally good. The waiters were always attentive. Particular attention was given to maintaining a clean buffet. Middle Management showed (daily) interest in the guest's needs. Thank you for the very good service making my stay really relaxing. (shukran)
(Stayed at a beach front Suite - At least the woodparts on the balcony would need some refurbishment)
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mariam Amir, Guest Services / Front Office at Sheraton Soma Bay Resort
Responded Aug 14, 2024
Thank you for your kind words! We are thrilled to hear that you had a perfect stay and that our employees provided great service. We are glad to hear that you found the room always tidy and perfectly cleaned, and that you enjoyed the dinner buffet, especially the desserts. We will make sure to pass on your compliments to our waiters and middle management. Your feedback about the wood parts on the balcony is duly noted, and we will look into refurbishing them. We hope to welcome you back for another relaxing stay in the future! Meriam Amir Front Office Manager,
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Hotel has exceptional levels of customer service throughout especially the terrace bar and the sea view restaurant staff When it came to the food, there was plenty to choose from, everything was cooked very well. An added bonus is that it is the hotel is situated within the beautiful soma bay resort and a stones throw from the beach where full table service was provided The hotel is spotless throughout. Rooms were immaculately cleaned swiftly as soon as room was vacated Spa treatments were reasonably priced. We would highly recommend the facials! Symone & Donna room 2238
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mariam Amir, Guest Services / Front Office at Sheraton Soma Bay Resort
Responded Jun 20, 2024
Dear guest , Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the exceptional customer service, delicious food, and the beautiful location of our hotel within Soma Bay resort. We're also glad to hear that you found the hotel spotless and the spa treatments reasonably priced. We appreciate your recommendation and look forward to welcoming you back next year! Meriam AMir Front Office Manager.
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This hotel was absolutely perfect from the minute of arrival to check out. When we checked in, following a week out at sea diving we was treated to a complimentary upgrade to the executive suite for being Marriott members and having our first stay at the hotel. We came here for a few days relaxation following our week of diving and we couldn’t have asked for a better experience. The hotel always feels quiet, spacious and empty. There is never a battle for sunbeds or spaces or tables at the restaurants. The staff in the solar bar, sea view restaurant and well everywhere for that matter cannot possibly do enough to help you. They are some of the most friendly, professional members of staff you could find. If you are after a high energy hotel, this might not be the place for you. There are plenty of activities in the surrounding Soma Bay resort area to occupy yourself if sunbathing, eating and drinking is not for you. One thing that would be nice is a more frequent or better system for the golf cart shuttles to take you around the bay. The food in the hotel is immaculate, usually buffet food comes with a drop in quality or freshness but not here! The Italian restaurant on site feels very authentic. There is a shop onsite selling all sorts of essentials from cigarettes, snacks, toiletries, gifts and trinkets etc. There was only one thing that took me back, which was upon check out we asked for our luggage to be put into storage for the 5+ hours we had to stay between check out and transfer. They were meant to of been taken to a storage room, just for us to find them still sat out the front of the hotel hours later. This was very concerning, but it was one bad mark against many good ones so it felt unfair to drop a star for this. Just be cautious that your bags have actually gone to storage if you request it!
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:If you want to hire a self drive golf cart, make sure to arrange this in advance as they are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mariam Amir, Guest Services / Front Office at Sheraton Soma Bay Resort
Responded Sep 22, 2024
Dear Gest , It's great to hear that you had such a wonderful experience at the hotel! The complimentary upgrade to the executive suite and the attentive staff really made your stay special. It's also good to know that the hotel offers a peaceful and spacious environment, perfect for relaxation. Your feedback about the golf cart shuttles and luggage storage is valuable, and it's understandable that these issues can be concerning. Overall, it sounds like you had a fantastic time, and I'm glad to hear that the hotel's amenities and services met your expectations. Meriam Amr Front Office Manager,
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We returned to this hotel after twenty years, it was our twelfth time in the Red Sea. For us, this hotel remains the best among those we have stayed in Egypt. The staff is exceptional, from our arrival, from check in to check out we were always greeted with a smile and we received excellent, attentive, kind and thoughtful service. Thanks to everyone who works here, they are amazing. The bay in front of the Hotel is completely suitable for swimming (a notable added value) with colors from transparent blue to blue, to the left of the beach there is also a suggestive sandy peninsula for walking and swimming in other points. To the left of the Hotel there is a long pier that leads to a splendid coral reef that is still well preserved and populated, the snorkeling is among the best in the Red Sea. The sea here has the colors of emerald green and deep blue (there is also a small pier that allows you to swim in a natural pool). The food is of a good standard and quality, the waiters are always attentive and quick, the outdoor space of the restaurant is particularly lovely, especially in the morning for having breakfast and enjoying the sun, the restaurant on the beach is also well maintained, the offer of food is plentiful. The guys on the beach are nice and efficient, always trying to help, the beach is clean and well maintained. The whole structure is really well kept. We can't wait to return! Recommended for those who want a peaceful holiday, in contact with nature and the sea, love walking/running and are looking for a high level of service, thanks again to all the staff at the Sheraton Soma Bay.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the hotel in mid-September. The room on the first floor overlooking the garden is quite large, the furniture is not new, but everything worked properly, the air conditioner cooled instantly. The room cleaning was excellent + funny figures made from towels lifted the mood. The hotel area is clean and well maintained. The beach is long, there were always free sun loungers, even if not right away. The staff on the beach helps you put the sun loungers in the shade. The only thing is that the sand is unusually hard, like walking on concrete, but the wind doesn’t carry it into the air. As for food at the hotel: pros: everything we ate was deliciously prepared (especially beef and soups). Cons: few fruits - no seasonal mangoes and figs, for example. And in general the food is about the same every day. You won’t get tired in a week, but in two you’ll be quite tired). We had dinner at the a la carte restaurant once, took a set (with a discount of 450 pounds) and very large portions. Tasty. I would especially like to mention the staff in the lobby bar - Ramy, Mohamed, Ahmed and others - you are super! It was always a pleasure to have a cocktail or cappuccino here and talk with you. In general, the Soma Bay resort made an excellent impression, and if you return to Egypt, then only here.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were last at Sheraton Soma Bay in 2010 and even after such a long time we really enjoyed our stay and had a good rest. Our room had a wonderful panoramic view of the sea and in the evening we could enjoy the sunset from the balcony. The upcoming renovations (which have already started) will really improve the hotel, which is very old. (Hence 1 point deduction) Our room was always perfectly cleaned and decorated with little touches. Many thanks to the "cleaning service & team! The food was very, very good during our stay, varied and we were never bored. Praise to the chefs and their team. The staff were extremely friendly and helpful in all areas. Reception, bar and on the beach. In the restaurant we would especially like to thank Mahmud, Sahid and Ibrahim for their good mood, friendliness and attentiveness at breakfast and in the evening. And also a big thank you to Torky who always took the time to chat with us and who we also grew fond of. As we played golf, the Sheraton Soma Bay is highly recommended because the shuttle is always on the way to the nearby Cascades golf course, which is very beautiful with many holes that are played along the sea. A beautiful house reef for "snorkelers". A must!!! We would like to thank the entire "Sheraton Soma Bay" team for all their contributions to us having a lovely Christmas and a good start to the new year.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are spacious and very clean, perhaps they could be modernized a little, but this does not affect the stay. The cuisine is quite good and varied, unfortunately for us Italians eating well outside Italy is not easy, but you can always find something good to eat and there is a lot of variety of vegetables, meat, fish, fruit and desserts. The waiters are very friendly, the beach boys are very friendly and often stop by for any need. The guys at the beach bar are fantastic, and the staff at reception are also always ready to give information. The beach is much cleaner than in previous years and in the bathroom there are no longer samples of shower gel or shampoo, but there are refillable containers in the shower of shower gel, shampoo and conditioner. A body cream would also be very useful. The only thing I don't like is the hairdryer which is small and has no way of fitting a diffuser, not even a silicone one. It would be advisable to have a more comfortable and powerful hairdryer.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
excellent experience during my recent stay at this hotel. Everything exceeded my expectations, and I truly enjoyed my time there. I was particularly impressed by the daily cleaning of the room (room 1233), which was always done meticulously and with great attention to detail. The meals were absolutely delicious, and the service during breakfast, and dinner was impeccable. Although I noticed that the hotel was undergoing renovations, I must say it did not affect my experience in any way. The renovation work was completely unobtrusive—there was no noise or visible disruption. Everything was well-managed, and I was able to enjoy my stay without any inconvenience. My stay was truly enjoyable, and I will be recommending hotel to my friends.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very kind and friendly staff, especially the waiters in the seaview restaurant, the food was always excellent! The cleaning of our room made by Walid, he is an artist while creating figures and animals with the towels, nice and lovely dancing animation by Hana Gad and two other girls with the children of guests. We liked the view from our room, the beds were extemely comfortable and the rooms are really big and there's lot of space (like cupboards) for all our (diving) equipment. Good warm shower and also spacy bathroom.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mariam Amir, Guest Services / Front Office at Sheraton Soma Bay Resort
Responded Nov 26, 2024
Dear Guest , Thank you for sharing your wonderful experience! It’s great to hear that the staff made such a positive impression and that you enjoyed the excellent food and creative touches like towel art in your room. The spacious accommodations, comfortable beds, and warm showers sound perfect for a relaxing stay, especially with all your diving equipment. The fun activities for children and the scenic views from your room must have made your trip even more memorable. It sounds like you had an amazing time! Meriam Amir Front Office Manager.
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It was another wonderful holiday at the Sheraton. The staff is very attentive, courteous and friendly. We quickly felt at home and were able to relax without any worries. The location of the hotel directly on the clean sandy beach is excellent and there are enough parasols and loungers - reservations at night are not possible here. The Red Sea is clean and the shore slopes gently, so it is also suitable for children. The range of leisure activities is varied. Surfing, kiting, volleyball, football, boules, darts, outdoor chess, etc. In addition, there are the offers of the tireless animation team, who try to keep the guests active and entertained from 10:00 a.m. to 11:00 p.m. Special thanks to Aya and Zeina for the time you dedicated to us, for your friendliness and the good mood you spread. The offer in the restaurant is varied and extensive, the guests' wishes are taken into account by the very courteous staff. Thanks to Said and his team, we really enjoyed the hours at breakfast and dinner and felt very comfortable.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
Room Tip:Rundum Erholung für jede Generation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Soma Bay area.
PRICE RANGE
$120 - $187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton soma bay hotel soma bay
LOCATION
EgyptRed Sea and SinaiSoma Bay
NUMBER OF ROOMS
326
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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