Travelled as a large family in April 2017 and revisited on Christmas Eve 2019 for 2 weeks, just me and my Daughter. Rooms So we had a standard room, could do with updating but was spotlessly clean and the cleaner was very thorough (even arranged our toiletries into height order) We had a small double bed each and were on the first floor (there are lifts). There is a small fridge in the room with kettle and replenished tea coffee sachets each day, 1 bottle of water per day per person also in the room. Hairdryer, soap and body wash provided. Shower was very powerful There is an option to upgrade and the rooms are more modern, soft drop is I the fridge each day with this option. Pool As we visited in Dec/Jan, the large pool was very cold, I braved it once, that was enough. There is a heated pool though which was nice. All very clean and lifeguard on duty. Beach The beach guy Ahmed always made sure we had beds where we wanted (near the bar and the sea) always friendly and smiling. The beach was clean and lots of sunbeds available. Beach and ool towels are provided. The ses is quite shallow at the waters edge and streches quite far and is still shallow. Perfevt for small children wanting to addle and play on the shallows. There is a pier which you walk down to the end where there are steps into the sea, amazing fish to be seen, like a fish tank. Lifeguard also at the beach and pier, life jackets and snorkel available to borrow. Staff The Staff definitely take this experience form a 10 to a 20. They are so friendly and happy, even the top managers will go out of their way to say Hello and Good Morning, special mention to Mohamed in the Lobby Bar, never an empty glass. My daughter celebrated her 16th birthday whilst their and they reserved a table in the Restaurant where they knew we liked to sit, and brought her an amazing tasty cake. Very special touch. Entertainment Absolutely loved the entertainment team here both times. Lots of activities to join in with if that's what you want, we didnt as we went to relax Haha. Special mention for Kimo, Rebecca, Momo and Sonic. Went out to the Club in Hurghada with these after feeling a bit reluctant due to safety, but we felt so safe and looked after by them. Christmas Eve and New Years Eve The hotel put on a gala dinner for both of these events with a large tent with Fab entertainment and amazing food. Absolutely awesome nights. Overall Highly recommend this hotel, to Families and couples alike. The only downside is there isnt any freebwifi apart from in Reception, so its payable. €7 for 1 day €25 for a week we bought a day loaded sim card in the airport from Vodaphone stand. It's around £1 per GB. We had 30 GB and it didnt run put and we used our phones a lot.

I visited this hotel alone between 11/1/20 - 18/1/20, on arrival all staff were brilliant, my patio door lock had been broken, I informed reception straight away and I was immediately moved to a different room, on waking the following morning I realised I'd taken my phone charger cable but left the plug at home... School girl error! I took it to reception and they knew I needed to contact home to let family know I was OK and they charged my phone (little thing but big to me) anyway me being me I was at reception most days asking for something or another, the staff would see me and even if they Thought oh no what's wrong they didn't show it, they smiled and osman and his staff were always very helpful and obliging with me, I couldn't fault them. The rooms were big and lovely presented and furnished, rooms were cleaned every day, bottled water was left in room every morning, beach towels are in your room on arrival and there are little towel exchange huts for you to swap for clean ones, don't lose them or you'll be charged, food was always available, a bit repetitive but isn't this the case with most all inclusive, the waiters in the bars are amazing, you don't have to move out of your seat, as soon as they spot your coming to the end of your drink a fresh one is placed on your table, and always with a lovely smile and a chat, nothing is too much trouble.. the hotel has its own beach and pier, the hotel is set my itself out of the way of other hotels but rest assured you didn't need to leave the hotel for anything other than trips as they have everything there,chemist, clinic, spa, hairdressers, gift shops. promotion staff and activity staff come around every day offering massage etc but if you don't want their services they are polite and don't pesture you, they have a chat and leave you in peace. There's an Italian there which I recommend. I thoroughly enjoyed my stay and I felt safe thanks to the friendly staff, there are security guards on the drive way to the hotel, there's security guards at the hotel entrance along with a body scan and there are guards around the hotel. I had an amazing holiday I hope my review helps future holiday makers. The hotel is closing shortly for refurbishment and a lot of changes so reception told me and it is going to be more amazing than what it already is.

excellent food, great service, very nice staff. the room was clean and functional, the area is not too big, the beach is cleaned daily. special thanks to the life guard named Mustafa, he was very nice, helpful, he advised us on every thing we asked about. the lobby bar and beach bar staff were also very pleasant and funny, we enjoyed delicious food in the main restaurant and also in the beach restaurant. there is plenty of bottled water everywhere, wifi is free and in the entire hotel area (except the beach). the only negative of the hotel is its location, if you want to get somewhere (Hurghada, Senzo Mall, Safaga), everything is quite far and there are no buses or taxis available. the only option is the hotel taxi, which is very expensive. otherwise, I recommend Uber and, of course, price negotiation (the price given by the Uber app is not accepted by the driver). there is a coral floor at the hotel, so water shoes are required. every day there is quite a high tide here, but the big attraction is the living coral reef right next to the pier, where you can see the wonderful underwater life. I would like to return to this hotel anytime.