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Shou Sugi Ban House

337 Montauk Hwy, Water Mill, Southampton, NY 11976-2639
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (22)
Dining (11)
Pool & Beach (4)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#4 of 4 B&Bs / Inns in Water Mill
A thirteen-room destination spa and retreat that embodies global wellness and healing-arts practices for our guests in pursuit of integrative wellness, featuring holistic living, nutrition, education, fitness, meditation, advanced skin care, therapeutic bodywork, artful massage and hydrotherapy. The only comprehensive wellness program in the Hamptons, Shou Sugi Ban House is located on more than three acres, just 90 miles outside of New York City.
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Property amenities
Free parking
Electric vehicle charging station
Saltwater pool
Yoga classes
Fitness classes
Body wrap
Plunge pool
Facial treatments
Steam room
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Room features
Private bathrooms
Bath / shower
9Reviews0Q+A2Room tips
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Popular mentions
Alain B wrote a review Sep 1
26 contributions9 helpful votes
SSBH is a beautifully designed place, every detail, in the gardens, in the studios, in the communal spaces, are well-thought. Materials, perspectives, everything is zen and peaceful - except the noise of the train, which is just behind, but we can live with it. Service from staff is excellent. Spa is top notch. Our disappointment came from the dinner, which should have been exceptional, which is priced to be so ($125), and which has not been. We chose omakase style , and when we got to the table, dinner was served, simple dishes with no explanation, no one to story-tell... what we saw what beet, cabbage, potatoes and fish, that was good, for sure, but lacked special interest for us. Apparently, we missed the point of the "hyper-seasonal" experience, and the fact that Covid-19 protocols prevented staff to serve us (really ?), but the bottom line is we got the price and totally missed the value. Same for the simple rice bowl we had for lunch, priced at $50. We live in NYC, work in the luxury field, with some sensitivity around "money-can't-buy experience", and have lived in Japan before, so we think we know what a $50 rice bowl could look like (though we've ever had..), and we were sad not see that. And then room rates, at $1,500 / night, you expect true exception. Too bad for us, I'm sure they will correct that, and surely, unlike us, future guests will live the best experience possible. It's still a new place. We all need zen in our life and Shou Sugi is designed for that.
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Date of stay: August 2020
LuxeTravelLover68 wrote a review Aug 2020
New York City, New York7 contributions21 helpful votes
As Europe closed to American travel due to COVID 19, we found ourselves needing to stay "local", and decided to spend 11 Days in the Hamptons...6 in Montauk (Guerney's, also revised on TripAdvisor) and 5 in Water Mill at Shou Sugi Ban House. The CONTRAST between our selections was deliberate, but also much more stark than we had anticipated. Let's focus on the POSITIVE, which is Shou Sugi Ban House...it is a bit of ZEN luxury in the midst of the Hamptons. It is a small boutique hotel, with just 13 rooms centered around a pool and Japanese style gardens. It sits somewhere between a hotel and a b&b, as it is not "full" service like a true hotel, but it is certainly more elevated than a b&b. ROOMS - the rooms are small, but well conceived. We were packed for a long trip, so this made it a bit more difficult, as I believe most people probably stay here for a couple days at most. The bathrooms take a disproportionate bit of the space, given the fact that the location also has a strong bias toward health and self care, including a spa. No TV, no phones. The room was lovely to be in, and had a strong sense of indoor / outdoor and light. Overall, a well designed and beautiful space, just as their images show. COMMON SPACES - the common spaces are just as lovely...clean, monochromatic, casual luxury. Much space has dedicated to WELLNESS, and it is well done. The gardens and surrounds are well done, serene, and inspiring. The only opportunities would be more casual seating areas throughout the property, where people can comfortably lounge outdoors, as well as improved parking, as the lot can become very busy with outside spa goers and parking becomes very tight. Again, the images shown on the website reflect the high quality of the common spaces and gardens. SERVICE / FOOD - service was casual, un-intrusive, and discreet. One rarely sees the staff, but they are there if you need them. Housekeeping has very good and friendly. Breakfast included is interesting and not what we would normally eat, but it is a daily adventure to make your selection and create your own meal journey. We did not eat in the formal dining experience for lunch or dinner, as it is a bit specific...it looked lovely, but was not for us. They offered lunch "bowls", which we would have liked to have tried, but they were priced ay $50 each, which felt excessive and not a proper value despite the likely quality...the hotel has a huge opportunity to offer an assortment of reasonably priced foods, beverages, snacks for the guests...I think it could do very well. OVERALL - this is a quiet, discreet location...I was skeptical upon arrival, but Shou Sugi Ban convinced me quickly and we will surely return for long weekends in the future. Probably the nicest possibility in the Hamptons. Don't get me wrong, the price is prohibitive, but it is better value than others in the area. Go for a weekend and make your own assessment, but we are happy to went and will surely return.
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Date of stay: August 2020
Sleep Quality
Room Tip: with only 13 rooms, all are just about the same. Looks as though there are 2 floorpans. We were...
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@ErinChung wrote a review Aug 2020
12 contributions2 helpful votes
This hotel is a true gem. I booked two nights here for myself and my husband to celebrate our 11th anniversary without our children! Even before we checked in, the staff was in contact to ensure that all of our needs were met upon arrival. Once we arrived on the beautiful property we were greeted by Jess who was so friendly and helpful! She showed us to our beautiful studio room which was incredible. Beautifully appointed with all the needs of the guests attended to. Beautiful spa music played throughout the room. There’s a gas fireplace which is easy to turn on and off by remote. There was also a beautiful bouquet of wildflowers with a note welcoming us to our stay! It truly felt like we were away from it all. No tv was a blessing, allowing us just to enjoy the quiet serenity of the property. The turn down service included two types of tea for a tea bath along with bath salts and delicious truffles. The breakfast was brought directly to our private outdoor patio and was all top-quality healthy food. A quick text to a host allowed us to ask for anything we needed including a ride to a nearby beach (in a Tesla). The pool is just steps away from our private studio which made it so lovely to just go back-and-forth during the day! We have one more night in this hotel and I wish that it was longer! Five stars!!
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Date of stay: August 2020Trip type: Traveled as a couple
Ruth T wrote a review Aug 2020
West New York, New Jersey53 contributions10 helpful votes
I had a life elevating spa experince. Like no other. I had an Ease Bath, Hydrating earth and sea wrap and the Tea Meditation. The entire property is breathtaking. There were brown bunnies that joined my journey. Everything was beautiful.
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Date of stay: August 2020
Sleep Quality
KML212 wrote a review Jul 2020
New York, NY10 contributions18 helpful votes
Despite the inconsistent reviews my husband and I were really looking forward to our stay. Pros: - The property is laid out in a manner that is very clear how to get to and from our rooms, spa, yoga, etc - Very private, since they only have a handful of rooms - Rooms are right near the pool so it's very easy to walk to and from the room, have lunch on your private patio, etc - I was able to communicate most of my needs throughout the stay (food, housekeeping services, etc) via text - pool and pool area is very pleasant and well kept - breakfast and rice bowls were delicious Cons: - Wifi was terrible, I know this resort is intended to be a retreat for most people but in this day and age it's just unacceptable. - They ask you to let them know exactly what you want to eat the day before for breakfast and what time frame you want it delivered to your room. Ok fine, not ideal but I understand.. However literally every meal came either late or early. What's the point of us requesting a time if you don't honor it? It works two ways and unprofessional. - Same goes for dinner, it was supposed to start at 7pm. It started a half hour late. Also, they literally just threw food on our table (there was no "waiter") We asked what things were and no one had any idea. They said the chef would come to our table and never did. - We were forced to book our stay with "activity credits" yet there was such limited availability. So it was a waste - The patios outside our room are not private at all. I could hear the people from the room next to ours entire conversation - The spa rooms are incredibly small. Almost too small for comfort, I felt like I was getting a massage in a broom closet. In general, the staff just did not seem mature enough for this type of establishment. Each time we went to the desk for help it was very chaotic so I continued to make requests via text. If you are looking for a place that has a hospitality focus this is not it. They just don't have it all seamlessly together like similar Aman resorts.
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Date of stay: July 2020
Sleep Quality
United StatesNew YorkLong IslandHamptonsSouthamptonWater Mill
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Frequently Asked Questions about Shou Sugi Ban House
Which popular attractions are close to Shou Sugi Ban House?
Nearby attractions include Cooper's Beach (3.6 miles), Parrish Art Museum (0.09 miles), and Children's Museum of The East End (5.0 miles).
What are some of the property amenities at Shou Sugi Ban House?
Some of the more popular amenities offered include a pool, a spa, and free parking.
Is parking available at Shou Sugi Ban House?
Yes, free parking is available to guests.
What are some restaurants close to Shou Sugi Ban House?
Conveniently located restaurants include Tate's Bake Shop, Saaz, and Plaza Cafe.
Are there opportunities to exercise at Shou Sugi Ban House?
Yes, guests have access to a pool, a sauna, and fitness classes during their stay.
Is Shou Sugi Ban House located near the city center?
Yes, it is 0.6 miles away from the center of Water Mill.
Are there any historical sites close to Shou Sugi Ban House?
Many travelers enjoy visiting Conscience Point Historic Site (3.5 miles).