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All reviewspancake machineroom was cleanhot tubeastview mallgeneral managernice hotelthe wi fiparking lotyogurtmeeting roomnice breakfasten routedecent sizerochester areagreat shoppingone night stayking suite
I have stayed here many times and can honestly say any negative reviews are just crazy. I am a Spire Elite reward member staying over 70 nights a year in IHG hotels and this one is very good! Very attentive and friendly staff, clean common...More
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded 2 weeks ago
You sir..... just made a GM'S day!!!!
Thank you for that very kind review.
We recently booked a room to stay one night - in town for a volleyball tournament at the Pinnacle Center with our two daughters. Come to find out three days before the tournament that my youngest daughter would not be playing there but would be...More
1 Thank Leeza217
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded February 16, 2017
Thank you for the five star review on our Holiday Inn Express located in Victor, NY!
We appreciate you taking the time to comment on our recent experience with us!
We know that you have stayed with us in the past so we were happy...More
One night stay with 2 kids.
Hotel is undergoing some construction but that is not my gripe here. Hotel was rather dirty, I u see stand it might be harder to keep main areas clean with the construction but they should do better than they...More
1 Thank michaelscully
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded 4 weeks ago
Just when you enter front lobby already gave you a pleasant fresh scent so it was a good sign when we were checking in. Staff were nice. We did not get our early check in request even as an IHG loyal member due to that...More
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded November 7, 2017
Well thank you for the kind review, we loved having you and your families stay with us...I'll look into our breakfast issues...but in the meantime, were glad you enjoyed out fine property.
Bus load of guys come in with a promise of a complimentary hospitality room. Arrived and they put us in the breakfast area. Really? They lured us in then rented it out! Then st 3am told us we couldn't leave coolers we brought because they...More
1 Thank guldy58
Response from Holiday V, General Manager at Holiday Inn Express VictorResponded October 15, 2017
Were very sorry that your hospitality room was not meet with your expectations.