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The Lodge at Turning Stone

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The Lodge at Turning Stone
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395 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Rochester, New York
Reviewed 6 days ago NEWvia mobile

The room was very clean and tastefully appointed. We had two large windows covering one side of the room. It had just snowed and it was very pretty. I love the separate bedroom and seating area. We did not get a chance to check out the spa. I heard it was very nice.

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Helpful?
Thank Shelli01
Syracuse, ny
Reviewed 3 weeks ago

In July of 2015, My wife and I stayed at the lodge for a weekend getaway. That trip was enjoyable, but we felt the resort had missed the mark in a few areas. However, the potential was clear and we were happy to return and give the resort another chance - we are glad we did. We returned for an...

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Thank hitchcos
Churchville, New York
Reviewed 3 weeks ago

Stayed here on a guys trip. Thoroughly enjoyed the spacious suite, the pool and the first class service. The quality of linens, towels, and small amenities like valet and concierge service add the experience. Stay here if you can!

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Thank uscg1967
South Glastonbury, Connecticut
Reviewed 4 weeks ago

Have stayed there several times with family; rooms are spacious, clean and laid out well. It is an easy walk to the casino and no need to go outside. The bar area in the hotel lobby is a fun place to unwind after an evening at the casino.

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Thank tmchoate
Syracuse
Reviewed January 8, 2017

This is my third time at The Lodge. Both of the previous times the rooms were stunning. My husband booked this room a month ahead of time for us to come and celebrate our anniversary. The room we ended up with is on the ground floor and looks out onto nothing but a bunch of doors and the side of...

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Helpful?
Thank Michelle W
kevinvaillancourt, Manager at The Lodge at Turning Stone, responded to this review

Thank you very much for your review. We would like to sincerely apologize for your less-than-pleasant stay with us. Especially since you seem to have enjoyed it on previous occasions. Please contact me directly so that I can get additional details and make sure you don't receive that room again. Sincerely, Kevin Vaillancourt

Geneva, New York
Reviewed January 5, 2017

We would love to check in here once every three months for a weekend to refuel. It is like going to another place mentally. It is like when I turn the corner and see this robes on the bed I am already relaxed. So calming and enjoyable. Beautiful rooms, spa and sauna were very nice. The kids loved the pool....

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Thank Ktablefor4
upstate NY
Reviewed November 30, 2016

Turning Stone has improved greatly since my last review. We went last week, and most of the casino is now SMOKE FREE! I could finally breathe and not feel like I smelled like smoke! This is one reason I never gave the casino a very good review. Not a smoker.

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1Thank NYBailey
Skaneateles, New York
Reviewed November 29, 2016

We stayed here on a whim as we decided to stay another night and the tower was filled, Wonderful,personable employees, beautiful grounds, room impeccable, I am not used to such luxury, outdoor fire place was a nice extra on a cool evening, A little expensive, but hey,lifes to short.Highly rate it.

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Thank bill890
Syracuse, New York
Reviewed November 9, 2016 via mobile

This is by far the BEST property that Turning Stone has. The rooms are so clean and nice. They have robes and slippers and each night they turn down your room and place the robes and slippers out for you. In the morning they have free coffee in the lobby (not to mention keurigs in the room with free coffee)....

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1Thank G1743MRmichellep
Skaneateles, New York
Reviewed October 30, 2016 via mobile

Accommodations at Turning Stone are always first rate!! The staff goes out of their way to exchange pleasant comments and help when necessary. The food was exceptional!! Can't wait until the next time I go there!! And I do not gamble!!

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1Thank Fli-bi-Night
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
A legendary experience awaits your indulgence at the AAA 4-diamond award-winning Lodge at Turning Stone. Selected by Conde Nast Johansens as the "Most Excellent Resort" in the USA and Canada for 2007. The Lodge at Turning Stone is an elegant all-suite hotel that's perfected the art of pampering. This beautiful hideaway offers treasured privacy that superbly complements the resort's recreational pleasures. Your sumptuous suite is just mere steps from fun and excitement, yet still a serene world away. Come. Enjoy our hospitality. ... more   less 

Additional Information about The Lodge at Turning Stone

Address: 5218 Patrick Rd, Verona, NY 13478
Location: United States > New York > Verona
Price Range: $166 - $358 (Based on Average Rates for a Standard Room)
Number of rooms: 95
Also Known As:
The Lodge At Turning Stone Hotel Verona
Hotel At Turning Stone
At Turning Stone Verona
Hotel Style:
#1 Business Hotel in Verona
#1 Family Hotel in Verona
#1 Romantic Hotel in Verona
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Questions & Answers

Here's what travelers have asked, with answers from The Lodge at Turning Stone staff and other travelers.
12 questions
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Questions? Get answers from The Lodge at Turning Stone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a balcony”
 of 5 bubbles hitchcos, 3 weeks ago | Read review
“Be specific or you could end up in a dark ground level room.”
 of 5 bubbles MichelleW651, Jan 8, 2017 | Read review
“We enjoyed room with balcony”
 of 5 bubbles Ktablefor4, Jan 5, 2017 | Read review
“All are good but try for a room with a balcony --beautiful!”
 of 5 bubbles MarksTwoCents, Oct 24, 2016 | Read review
“Our suite faced the front where the small waterfall is and it was very quiet.”
 of 5 bubbles cynjoy, Sep 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question