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The Lodge at Turning Stone

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5218 Patrick Rd, Verona, NY 13478-3012
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Traveler (161)
Room & Suite (56)
Dining (7)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Lodge at Turning Stone
Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 7 in Verona
Location
4.5
Cleanliness
4.9
Service
4.8
Value
4.3
Travelers' Choice
The Lodge at Turning Stone Resort Casino is an elegant all-suite hotel that’s perfected the art of pampering. This beautiful hideaway offers treasured privacy that superbly complements the Resort’s recreational pleasures. Your sumptuous suite is just mere steps from fun and excitement, yet still a serene world away. As a guest at The Lodge, you will be provided with access to The Lodge pool, hot tub and exercise facility. Each morning the newspaper will be delivered to you and we invite you to relax in the Great Room for complimentary coffee and tea services. Once evening descends on the Resort, you are invited to the nightly and unique s’more roast on the Great Lawn Patio (weather permitting). The Lodge staff will also prepare your room with our nightly turndown service. The Lodge is the recipient of several Forbes Travel Guide Four Star Awards, AAA Four Diamond Awards, and Conde Nast Johansens.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Golf course
Free shuttle or taxi services
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
14Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
500Reviews20Q+A100Room tips
Traveler rating
  • 413
  • 60
  • 18
  • 5
  • 4
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Popular mentions
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Most Recent
G64YJjamesw wrote a review Jun 21
Ilion, New York4 contributions
The room was large. Bed very comfortable. Turn down service wonderful. Greeted upon arrival. Bags were stored until room was ready as we arrived for breakfast. The bathroom was clean and stocked with personal supplies.
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Date of stay: June 2022
Service
Sleep Quality
Room Tip: best to ask for a room with a balcony in warmer weather
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Saul O wrote a review Jun 14
1 contribution
+1
It’s the greatest experience it’s a wonderful place , The people working at the lodge. Are the greatest And make the place a greater visit and the 2 lady’s at the bar do a wonderful job If you stay at the lodge stop by at the bar and get a drink The guys that work At the door or park your car are some of the kindest And hard working people go visit the lodge at turning stone
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Date of stay: June 2022Trip type: Traveled
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Joe wrote a review May 2022
1 contribution
wonderful place and all the help was so very pleasant...bartender help with mom deciding a nice drink. valet and hotel people were very accommodating, had my car in like 5 minutes in the morning.they have a nice coffee bar in the morning..BUT those beds are AMAZING!!!! What a great nights sleep...!!!!
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Date of stay: May 2022
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Joanne K wrote a review May 2022
Saratoga Springs, New York10 contributions2 helpful votes
Just had a amazing time at Turning Stone Resort and Casino. First time staying at The Lodge, amazing! The Lodge is so beautiful, the entrance, water flowing over rocks, fire pits, the rooms are beautiful and the pool and hot tub you feel like your in the Adirondack's. What a beautiful hotel, can't wait to go back. Oh and staff so helpful and friendly! Thank you Joanne Killian
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Date of stay: May 2022Trip type: Traveled
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Sharon G wrote a review May 2022
Montreal, Canada71 contributions18 helpful votes
We just returned from a stay at The Lodge. The accommodations are wonderful…..beds and pillows are heavenly. We had a room with a balcony, which we used to have our room service breakfast each morning. Disappointed not to be able to have any meals at Wildflowers, as they have limited their hours. TS Steakhouse was fantastic - the service and the food are second to none. Peach Blossom was a disappointment, as was Pino Bianco. Just not good enough. The Skana spa - wow wow wow. I had two treatments which were just beyond words. We cannot wait to return to The Lodge soon.
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Date of stay: May 2022
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Irene G wrote a review Apr 2022
1 contribution
My guest and I arrived after 4:00 for our spa getaway and were told our room was not available. We weren't given a definite time of when we would be able to check-in. We were tired after driving and just wanted to relax in the room and get ready for the evening. They checked our bags and we headed to the lounge area. Couldn't get a drink until the bar opened at 5:00 PM. The bartender was great - the drinks were delicious. Our first round was comped for our inconvenience (we asked if they would do it). Next day we got up early to enjoy the spa amenities and were told we couldn't check in until one hour before our spa treatment reservations, which were at 1:00. This was extremely frustrating. So we had 2.5 hours to kill until check-in. We ended up going to a restaurant to have some food and mimosas. Then checked in and had the lunch which was delicious. The spa was great except the floor in the hot tub room was dirty and the loungers' pull-out trays were dusty and dirty. The cleanliness has gone downhill. The staff was very friendly and accommodating otherwise. Our room in the lodge was beautiful but quite expensive since our view was onto the loading dock and not very attractive at all. Mini bar prices were outrageous. Not sure if I would return, to tell the truth. We came five years ago and the quality and conveniences have slipped since then.
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Date of stay: April 2022
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Service
Sleep Quality
Room Tip: I think you basically have to take what you get. Special requests aren't really honored.
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sherrigray037 wrote a review Mar 2022
Lansdowne, Canada8 contributions3 helpful votes
From the valet to checkout, everything was absolutely perfect! Thank you for another great stay! Housekeeping and cleanliness of the room was amazing, the multitude of dining options was very nice. This is a resort everyone should stay at. We are always planning on when we can return again. These Canadian's are very happy with everything we appreciate the hard work the staff clearly puts in. 🥰
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Date of stay: March 2022Trip type: Traveled
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Shannon wrote a review Mar 2022
1 contribution
The staff at the Lodge was wonderful and our room was clean and comfortable. We arrived shortly after the 3pm check in time and were told that our room was not yet available. They did store our luggage and we were told we could wait in the great room which was cozy with a fire going in the fireplace. This area was equipped with a bar that did not open until 5pm so while you were waiting for your room you couldn't even get a drink. We ended up going to the casino to wait and received a text around 4:30 that our room was now ready. That was an hour and half that we we were unable to access the facilities that were offered. Compensation should have been given for this inconvenience.
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Date of stay: March 2022Trip type: Traveled
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SarahCaron wrote a review Mar 2022
Cooperstown, New York5 contributions
This place never stops amazing me. We are immediately greeted by Randy who is the most accommodating person I’ve ever met. Anything I need he’s right on it. The rooms are beautiful. The front desk, Rebecca, Kelly, Natalie and all the rest are superb. Thank you g do ir a great visit.
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Date of stay: March 2022Trip type: Traveled
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Mike wrote a review Mar 2022
Utica, New York3 contributions1 helpful vote
+1
The large continues to provide superior customer service superior food superior everything. Every stay is better than the last one. The staff that works here are the reason this facility functions so well. Every Staff member goes out of their way for you and if you’re a frequent guest they make you feel like family.
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Date of stay: March 2022Trip type: Traveled
Room Tip: Make your restaurant reservations in spite of reservations before you come you’ll be mad when you...
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ALSO KNOWN AS
the lodge at turning stone hotel verona, hotel at turning stone, at turning stone verona
LOCATION
United StatesNew YorkVerona
NUMBER OF ROOMS
95
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Frequently Asked Questions about The Lodge at Turning Stone
Which popular attractions are close to The Lodge at Turning Stone?
Nearby attractions include Turning Stone Resort Casino (0.2 miles) and The Showroom (0.1 miles).
What are some of the property amenities at The Lodge at Turning Stone?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Lodge at Turning Stone?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Lodge at Turning Stone?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Lodge at Turning Stone?
Yes, free parking is available to guests.
What are some restaurants close to The Lodge at Turning Stone?
Conveniently located restaurants include TS Steakhouse, Upstate Tavern, and Pino Bianco.
Are there opportunities to exercise at The Lodge at Turning Stone?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does The Lodge at Turning Stone have an airport shuttle?
Yes, The Lodge at Turning Stone offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Lodge at Turning Stone have airport transportation?
Yes, The Lodge at Turning Stone offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Lodge at Turning Stone?
Yes, dry cleaning and laundry service are offered to guests.
Does The Lodge at Turning Stone offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.