The Lodge at Turning Stone
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#2 of 10 hotels in Verona
Location
4.5
Cleanliness
4.9
Service
4.8
Value
4.3
Off interstate 90, this polished casino resort is 5 miles from Oneida.
The sleek rooms and suites offer free Wi-Fi, flat-screens, mini bars and luxury bathrooms. Some quarters have balconies/terraces, while others have 4-person hot tubs. Larger suites have fireplaces, wraparound balconies and 2nd bathrooms, while the 3-bedroom suites add kitchens and saunas.
Dining options include an upscale steakhouse and a sushi bar, as well as a trendy cocktail lounge. There's also a relaxed gig venue and a 1940s-film-noir-themed bar. Other amenities include a glitzy gaming floor and several golf courses, plus a spa, tennis courts and a fitness center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Golf course
Free shuttle or taxi services
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
ATM on site
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
Business
Location
5218 Patrick Rd, Verona, NY 13478-3012
The Lodge at Turning Stone
Getting there
Somewhat walkable
Grade: 77 out of 100
77
Syracuse Hancock Intl Airport
26.7 mi•
See all flights
Rental Cars
16 Restaurants
within 0.75 miles
2 Attractions
within 0.75 miles
504Reviews22Q+A100Room tips
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We returned to the Lodge for an overnight stay for Thanksgiving. We were here last nine years ago. The valet staff was fantastic. Our check in wasn’t great. We were not offered a beverage or chocolate like our last stay. The gentleman asked what time would we like the service where they put out bathrobes in the room and turn on music. I told him our dinner reservation was 6:30 so anytime after. They never showed up. The gentleman wasn’t friendly at all. The room was nice but had wear and tear on it. There were noticeable stains on the carpet. We had two double beds for the three of us. I slept next to the window and it was absolutely freezing. The cold air came right through the window and curtains. For $288 i don’t think we will stay again. Very disappointed. Its been a rough year for us…
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Value doesn’t equal price
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
SenoraSofia wrote a review Jun 2023
Finger Lakes Wine Country, New York300 contributions201 helpful votes
+1
We have stayed and played at Turning Stone for 23 years. This was our first overnight at the Lodge. We loved it. Our room faced west, and the balcony looked out at trees. It felt like being at a lodge in the woods of the Adirondack Mountains. I sat on the balcony at least a dozen times during our two night stay. The balcony was the best part of the stay. It felt so peaceful and quiet. At first, we got very lost as we navigated the corridors, but quickly we learned our way. I very much enjoyed time at the pool. It was so quiet, and I had privacy. Security and/or Housekeeping did make the rounds to check the pool, which is appreciated. The turn down service, the Beekman products, the chocolates at the check in, the outdoor bonfires, the coffee by Wildflowers in the morning... so many extras that you do not get at the other lodging sites at TS. It was uniquely wonderful. Our check in and check out were smooth. The luggage drop off and pick up is great. We parked in the parking garage. It might be .3 mile hike to the garage. We already are booked to return.…
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Date of stay: June 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Absolutely amazing. My only issue was waiting over a half hour for them to clear the alcohol from my rook because I am under 18. To then get my room to see none of it was actually removed from the room. Personally that is not an issue for me, but for others that could become a very large one. Housekeeping needs to double check before conforming something has actually been done. The front desk staff was wonderful along with everything else
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
I was lucky enough to get a newly remodeled room. Every time I stay here it’s better than the last time every staff member remembers your name treats you like family. It truly is a five-star resort. The restaurant spa the hotel it’s all amazing anyone who hasn’t stayed here should try it out because you will be addicted. It’s hard to stay anywhere else when the service here is so good.
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Date of stay: January 2023Trip type: Traveled on business
Room Tip: Make your spa reservations ahead of time they boom up fast, especially in the summer
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The room was large. Bed very comfortable. Turn down service wonderful. Greeted upon arrival. Bags were stored until room was ready as we arrived for breakfast. The bathroom was clean and stocked with personal supplies.
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Date of stay: June 2022
Service
Sleep Quality
Room Tip: best to ask for a room with a balcony in warmer weather
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
It’s the greatest experience it’s a wonderful place , The people working at the lodge. Are the greatest And make the place a greater visit and the 2 lady’s at the bar do a wonderful job If you stay at the lodge stop by at the bar and get a drink The guys that work At the door or park your car are some of the kindest And hard working people go visit the lodge at turning stone
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
wonderful place and all the help was so very pleasant...bartender help with mom deciding a nice drink. valet and hotel people were very accommodating, had my car in like 5 minutes in the morning.they have a nice coffee bar in the morning..BUT those beds are AMAZING!!!! What a great nights sleep...!!!!
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Just had a amazing time at Turning Stone Resort and Casino. First time staying at The Lodge, amazing! The Lodge is so beautiful, the entrance, water flowing over rocks, fire pits, the rooms are beautiful and the pool and hot tub you feel like your in the Adirondack's. What a beautiful hotel, can't wait to go back. Oh and staff so helpful and friendly! Thank you Joanne Killian
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We just returned from a stay at The Lodge. The accommodations are wonderful…..beds and pillows are heavenly. We had a room with a balcony, which we used to have our room service breakfast each morning. Disappointed not to be able to have any meals at Wildflowers, as they have limited their hours. TS Steakhouse was fantastic - the service and the food are second to none. Peach Blossom was a disappointment, as was Pino Bianco. Just not good enough. The Skana spa - wow wow wow. I had two treatments which were just beyond words. We cannot wait to return to The Lodge soon.
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My guest and I arrived after 4:00 for our spa getaway and were told our room was not available. We weren't given a definite time of when we would be able to check-in. We were tired after driving and just wanted to relax in the room and get ready for the evening. They checked our bags and we headed to the lounge area. Couldn't get a drink until the bar opened at 5:00 PM. The bartender was great - the drinks were delicious. Our first round was comped for our inconvenience (we asked if they would do it). Next day we got up early to enjoy the spa amenities and were told we couldn't check in until one hour before our spa treatment reservations, which were at 1:00. This was extremely frustrating. So we had 2.5 hours to kill until check-in. We ended up going to a restaurant to have some food and mimosas. Then checked in and had the lunch which was delicious. The spa was great except the floor in the hot tub room was dirty and the loungers' pull-out trays were dusty and dirty. The cleanliness has gone downhill. The staff was very friendly and accommodating otherwise. Our room in the lodge was beautiful but quite expensive since our view was onto the loading dock and not very attractive at all. Mini bar prices were outrageous. Not sure if I would return, to tell the truth. We came five years ago and the quality and conveniences have slipped since then.…
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Date of stay: April 2022
Value
Service
Sleep Quality
Room Tip: I think you basically have to take what you get. Special requests aren't really honored.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ALSO KNOWN AS
the lodge at turning stone hotel verona, hotel at turning stone, at turning stone verona
LOCATION
United StatesNew YorkVerona
NUMBER OF ROOMS
95
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Claim Your ListingTHE LODGE AT TURNING STONE - Updated 2023 Prices & Hotel Reviews (Verona, NY)
Frequently Asked Questions about The Lodge at Turning Stone
Which popular attractions are close to The Lodge at Turning Stone?
Nearby attractions include Turning Stone Resort Casino (0.2 miles) and The Showroom (0.1 miles).
What are some of the property amenities at The Lodge at Turning Stone?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Lodge at Turning Stone?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Lodge at Turning Stone?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Lodge at Turning Stone?
Yes, free parking is available to guests.
What are some restaurants close to The Lodge at Turning Stone?
Conveniently located restaurants include TS Steakhouse, The Upstate Tavern, and Pino Bianco.
Are there opportunities to exercise at The Lodge at Turning Stone?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does The Lodge at Turning Stone have an airport shuttle?
Yes, The Lodge at Turning Stone offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Lodge at Turning Stone have airport transportation?
Yes, The Lodge at Turning Stone offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Lodge at Turning Stone?
Yes, dry cleaning and laundry service are offered to guests.
Does The Lodge at Turning Stone offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.