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La Quinta Inn & Suites Verona

Traveler (73)
Room & Suite (56)
Video (1)

About

Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Hotel provides free breakfast/ swimming pool / hot tub/ fitness center/ across the street from the Turning Stone Casino. Easy access off the highway.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
15Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
654Reviews
121Photos
12Q+A
64Room tips
Traveler rating
  • 366
  • 161
  • 63
  • 40
  • 24
Time of year
Traveler type
Language
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  • English
Popular mentions
We had a very nice stay at the hotel. We were able to bri g our fur baby with us and enjoy our time at the clean hotel. The area was 30 minutes away from Syracuse so driving back and forth from the city to the hotel was kind of a pain but getting to wake up and see the outside
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Review collected in partnership with this hotel
Use to think this was a decent place for the money. But I have to reconsider my next stay in Verona unless a few things improve. First off the parking lot was an absolute nightmare in February. Plowed but not salted. Ice glazed in many spots. Very dangerous for seniors like
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Response from Peter K, General Manager at La Quinta Inn & Suites Verona
Responded 3 days ago
Thank you for your comments.
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My wife and I were in town for a show over at Turning Stone Casino. We have stayed at this hotel probably 3 or 4 times in the last couple of years. We did not occur any problems in our 1 night stay. Check-in process was easy. This is the first time we did not stay in a suite
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Response from Peter K, General Manager at La Quinta Inn & Suites Verona
Responded 1 week ago
Thank you for your comments and a great description of our property. I will speak to all our shuttle drivers this week, with focus on our guest safety. I will share your comments with our team as we are always looking for areas to improve. There is no rush as we are across the street from the casino. Thank you for being a returning guest, clean rooms and a friendly staff is what we are all about. I hope you have a fantastic week and we look forward to your next visit. Sincerely, Peter Kosha General Manager
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I have stayed here a few times and it has always been fantastic. The people at the front desk are very friendly. I called ahead because we had alot of family coming. I asked to be on the third floor we were in rooms all together. My family were so happy. The shuttle drivers were
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Review collected in partnership with La Quinta
Response from Peter K, General Manager at La Quinta Inn & Suites Verona
Responded 2 weeks ago
Thank you for your kind words. We are always happy to see returning guests. Thank you for calling ahead so we can put as many family member rooms closer together. It is always about family. We have a dedicated staff of 30 employees who love to take care of our guests. We look forward to your next visit. Sincerely, Peter Kosha General Manager
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Booked a king jettub room and the first room we received had hair and dirt in the hot tub , bed was just thrown together. Requested and got another room..totally disgustibg..found animal feces and food nuggets on the rug, broken shower glass door and dirt rings in the tub once
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Review collected in partnership with this hotel
Response from Peter K, General Manager at La Quinta Inn & Suites Verona
Responded 3 weeks ago
I would like to start off by apologizing for your recent experience at our property. We pride ourselves on delivering an exceptional experience, and in this instance we failed to meet not only your expectations but ours as well. We will use this incident as a way to train our staff and improve our guest approach so that this will not happen again in the future. I ensure you that this is not a standard occurrence for our hotel. Thank you for your comments and filling out a survey from the hotel as well. Sincerely, Peter Kosha General Manager
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All photosTravelerRoom & SuitePool & BeachDining Business Center & Event Rooms
Room 308 looking toward door
One of the closets
The kitchen in our Suite
The bedroom. this picture doesnt do it justice
NY - VERONA - LA QUINTA - WALL-MOUNTED 37" FLAT-SCREEN TV
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Is there a safe in room
I did not see a safe in our room.
1 vote
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Is there an additional charge for a dog?
There is no charge for pets. We view them as members of your family, and all family members are welcome. We look forward to seeing you soon.
1 vote
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Yes we have shuttles that run Sunday through thursday until 11pm and we have shuttle service 24 hours friday and saturday. We actually have a small shuttle to do quick runs and a larger bus to carry bigger groups. I hope this helped and hope to see you here in Verona soon!
0 votes
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directions from casino to hotel
We are across the street from the Turning Stone Casino.
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How far away is Sylvan Beach?
13 miles / 20 minutes. Thank you for asking.
0 votes
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123
"Rooms have always been great "
"Ask for a quiet room in case casino goers aren't your cup of tea."
"Enjoy your self "
"Double rooms were average size, suite was very comfortable."
"the rooms were very clean and roomy."
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PRICE RANGE
$105 - $217 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkVerona
NUMBER OF ROOMS
97
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