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La Quinta Inn & Suites Verona

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381 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Rotterdam, New York
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is clean and very nice, much more than what I expected. The shuttle is helpful and it is close to the casino, the staff are great. The reason I would never stay again is because of the noise. The walls are paper thin, we heard EVER single person getting on/off the elevator, every door slam ect. It was... More 

Review collected in partnership with La Quinta

Helpful?
Thank Stephanie M
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. We are known for our clean rooms and friendly staff. The free shuttle to the casino across the street is a guest favorite. I am sorry you did not get much sleep, our Fridays and Saturdays are very social. We have people celebrating birthdays (21,30.40.50 are the big ones), wedding groups, bachelorette parties. Thanks again... More 

basking ridge, nj
Level Contributor
252 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here twice recently. They accept dogs which was a requirement for us. Comfortable beds and pillows. Helpful staff. Bar in lobby open until midnight and serves food until 9 pm. Location is near a casino and runs shuttle service. Very large parking lot.

Helpful?
Thank suzyd43
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. I am happy you have come back again to our hotel. The staff love to clean and are very friendly. We offer free parking with a large parking lot for larger cars and trucks. Our shuttle is free to the casino across the street. We look forward to your next stay with us. Sincerely,... More 

Buffalo NY, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

As usual, my stay at LaQuinta was satisfactory from start to finish. The room was clean and modern, the bathroom was also clean & functional. Staff was friendly and the breakfast area left nothing to be desired.

Review collected in partnership with La Quinta

Helpful?
Thank Andrew M
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. Clean rooms and Friendly staff is what we pride ourselves on. I hope you used the free shuttle to the casino across the street, or our heated indoor pool and Jacuzzi. We look forward to seeing you again. Sincerely, Peter Kosha General Manager More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Noise levels kept me from sleeping at numerous times a train whistle blew. Television and guest were loud and engaged in activities that were heard thru wall. Didn't like the location, to far off the main highway.

Review collected in partnership with La Quinta

Helpful?
Thank Michael W
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. I wished I could control the trains in the area. Our weekends are very social, we have Weddings, Birthday parties for 21st, 30th, 40th and 50th. We are having many bachelorette parties for the ladies. Our shuttle runs 24 hours on the weekend to the casino across the street. We are right across the street... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Pretty good hotel. Stayed there in the past and will stay there again. Very clean. Personal were very friendly and helpful. Breakfast buffet could have more of an offering but not bad overall. Very convenient to the New York Thruway. Right across the street from the Turning Stone Casino

Helpful?
Thank Randy K
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you, we are in front of exit 33 off the New State Thruway. We pride ourselves on having clean rooms and friendly staff. You will see that throughout Trip Advisor comments. We are serving the brand standard for our breakfast. Thanks for staying and we look forward to seeing you again. Sincerely, Peter Kosha General Manager More 

Pensacola, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Tried to book directly with the hotel and they quoted a rate of $198.00 + tax. Very high for this market, location and neighboring hotels. Went back and booked thru a 3rd party for much less. When I got to the hotel they said their rates were really $103.00 + tax. Had already prepaid 3rd party and lost my points... More 

Review collected in partnership with La Quinta

Helpful?
Thank Linda T
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. I am sorry the front desk agent dragged the computer mouse over the wrong day and quoted you that price. An honest mistake. Had the agent continued the reservation the correct day would have shown the correct rate. Thank you for your understanding. Sincerely, Peter Kosha General Manager More 

Rochester, New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

need to do something with walls and doors. could not sleep . like sleeping in a cardboard box.would never stay again. it was like going down a country back road to get there.would not recommend it to any one.

Review collected in partnership with La Quinta

Helpful?
Thank ashleygc14
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. Our weekends are very social, we have Weddings, Birthday parties for 21st, 30th, 40th and 50th. We are having many bachelorette parties for the ladies. Our shuttle runs 24 hours on the weekend to the casino across the street. We have a heated indoor pool and Jacuzzi as well as a full service bar. Sincerely,... More 

Eastern Passage, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Fantastic hotel, great value for the money. Plenty of room to accommodate a wheelchair in the room and the breakfast was great. Would highly recommend this hotel. Front desk was great to deal with after a long day of driving.

Review collected in partnership with La Quinta

Helpful?
Thank Lila P
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. I was happy to hear about your "restful stay." Breakfast is a fantastic way to start your day. I hope you stay with us again. Sincerely, Peter Kosha General Manager More 

Clayton, New York
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice overall! I deducted one star because the breakfast was as impressive as other La Quintas I've stayed at. That said other La Quintas haven't had pools and hot tubs; so, maybe I'm nitpicking. Overall, this Inn was very nicely kept both inside and out. I would highly recommend it!

Helpful?
1 Thank RobGrant
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. Our staff take pride in the clean and friendly hotel that guests find when they come to the property. Our free indoor pool and Jacuzzi are a favorite as well as the free shuttle to the casino across the street. Our fitness center is popular and the lounge and bar in the evenings is... More 

Cleveland, United States
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although it was just stop over this time overall it was a decent stay. If I had time I would have gone to the Casino but no time. Last time (same hotel) it was conveniently close. I would probably stay here again, especially if going to the Casino!

Review collected in partnership with La Quinta

Helpful?
1 Thank Kathleen M
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. Sorry you did not have time to take the free shuttle to the casino across the street. We look forward to seeing you again. Sincerely, Peter Kosha General Manager More 

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel provides free breakfast/ swimming pool / hot tub/ fitness center/ across the street from the Turning Stone Casino. Easy access off the highway. ... more   less 

Additional Information about La Quinta Inn & Suites Verona

Address: 5394 Willow Pl, Verona, NY 13478-3418
Location: United States > New York > Verona
Price Range: $119 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Verona 2.5*
Number of rooms: 97
Reservation Options:
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Hotel Style:
#1 Green Hotel in Verona
#2 Romantic Hotel in Verona
#3 Family Hotel in Verona
#5 Business Hotel in Verona
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