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La Quinta Inn & Suites Verona

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357 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Burlington
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

The room was nice and comfy We could see Turning Stone casino from our room. The pool was clean as was the hot tub. The continental breakfast was good. All of the employees were very friendly. We would definitely stay here again!

Helpful?
Thank billygee99Burlington
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. I am happy you had a great time and we look forward to seeing you again. Sincerely, Peter Kosha General Manager More 

Akron, Ohio
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Not clean. You get what you pay for. We were looking forward to relaxing at the pool. It was cloudy and dirty. The hot tub foamed of soap...and there was dead skin scum all around the top edge of the tile. Spider eggs and dead bugs in corner where you sit. Soap holder in shower was moldy. I would spend... More 

Helpful?
1 Thank TONYandMIMI
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. Thank you for helping the housekeeping staff improve our operations. We pride ourselves on clean rooms and a very friendly staff. Guests enjoy our fitness center, the lounge and bar is always a favorite in the evening. The free breakfast is a great way to start your day. Thanks for staying. Sincerely, Peter Kosha General... More 

Scranton, PA
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Upon check in we were handed our keys. Several times they did not work and each time had to head to the front desk which was a pain if we were outside on the side of the hotel. Literally 4 or 5 times we had to ask for new keys. Rooms were clean, beds comfortable, only complaint which I did... More 

Helpful?
2 Thank LisaMLew
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. We tried to mail your curling iron but the US Postal Service would not take the package because they stated the address we have is not a street in Factorville, PA, which is on the registration card on file at the hotel. Please call back the hotel to provide the correct street address so we... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Hard to find in a driving rain storm, resterant lunch and dinner, shuttle to turning stone. Super comfy bed, clean, nice indoor pool and work out area. Pet friendly! Right off the thruway. Free breakfast. Friendly quick check in and out. Prices than most lq, a step up also.

Helpful?
Thank Debbie R
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. We are pet friendly as a brand. Every La Quinta will accept pets. We pride ourselves on clean rooms and friendly staff. Glad you took advantage of the free shuttle to the casino across the street. Free breakfast is a great way to start your day. We look forward to seeing you again. Sincerely,... More 

North Tonawanda, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was amazing, as well as the employees. The only problem we had was that the cleaning staff did not clean our room. We were told that the "Do not disturb" sign was out, which it was not. An employee brought us clean towels, but we had to make our own beds and clean up ourselves. Not my idea... More 

Review collected in partnership with La Quinta

Helpful?
Thank Michael F
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. I was able to research your stay with us. At our corporate site, you mentioned you left at 1pm for a wedding on Saturday and made sure the "Do not disturb" was off the door . Our housekeepers love to clean rooms. The two times we checked your door at 10am and noon the "Do... More 

verona, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

very enjoyable very friendly and helpful staff had a shuttle service that arrived minutes after u called for it breakfast was very good and they have the best coffee and staff was very knowledgeable about the area and attractions

Review collected in partnership with La Quinta

Helpful?
Thank Emogene C
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. I am happy your "Wedding Party" had an enjoyable time with us. The free shuttle to the casino across the street is a favorite with the guests. Our free breakfast is a great way to start your day. I am very proud of my staff and all they do to make your stay "Fantastic". We... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

Walls are paper thin and I could hear what people were saying on both sides of my room. Room was filthy when I checked in dirty sticky floors, big wad of hair in the closet and had to have it cleaned, the staff did not seem too eager to find someone to clean it. Breakfast was all low budget carbs... More 

Review collected in partnership with La Quinta

Helpful?
Thank jodis464
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. I am sorry you felt the staff was not helpful, We had only three people working that particular night, you checked in. The person at the front desk would not have been able to leave the desk. We just had to coordinate the right person to assist you that night. Sorry, you did not find... More 

Binghamton, New York
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed for one night for a nearby wedding. We found the hotel to be clean, the room was spacious, and the staff was very friendly. The breakfast was a bit carb-heavy for my taste, but there are waffles and bagels, etc.

Helpful?
Thank BingTraveler
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. We pride ourselves on our clean rooms and friendly staff. Besides the free breakfast, I hope you used our free shuttle to the casino across the street. We have a fitness center, indoor pool and Jacuzzi, a bar/lounge for food and drinks in the evening. Thanks again. Sincerely, Peter Kosha General Manager More 

South Glens Falls, New York, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Recently love my Dad, had to get away. Didn't take much thought back to Home away from home, We are always treated #1 always a clean room great staff. Brought our dog with us she's 11 and has heart issues and feeling all stress from home she was like a new dog. Must have needed the get away also. This... More 

Helpful?
Thank Jeffrey B
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your kind words. Your pets are always welcome at a La Quinta brand hotel. We have lots of grass around the hotel your pets to play. Our pond has a fountain with ducks and deer that visit. New flags and flowers are in front of the hotel as well. We have an indoor pool and Jacuzzi, fitness... More 

Edmeston, New York
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Going to Turning Stone but their hotel was full up due to a PGA event. Found this hotel with a good price and free shuttle to the casino. Staff very friendly and professional. Room was nice with refrigerator and microwave. Only downside was the cleanliness of the bathroom where we found black hair on the floor behind the door and... More 

Helpful?
Thank pocotango
LQ6342GM, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. I am happy you were able to save some money by staying with us. The free shuttle to the casino is a favorite with the guests. Your comments will be shared with our team, we are always looking for areas to improve. Thanks again for staying with us and we look forward to seeing you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel provides free breakfast/ swimming pool / hot tub/ fitness center/ across the street from the Turning Stone Casino. Easy access off the highway. ... more   less 

Additional Information about La Quinta Inn & Suites Verona

Address: 5394 Willow Place, Verona, NY 13478
Location: United States > New York > Verona
Price Range: $152 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Verona 2.5*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Expedia, Hotwire, Travelocity, Odigeo and LaQuinta so you can book your La Quinta Inn & Suites Verona reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Green Hotel in Verona
#2 Romantic Hotel in Verona
#3 Family Hotel in Verona
#5 Business Hotel in Verona
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