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    The Tower at Turning Stone Resort

    5218 Patrick Rd, Verona, NY 13478-3012
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    10/8/2017 10/9/2017
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    Room & Suite (37)
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    Overview
    • Excellent42%
    • Very good35%
    • Average15%
    • Poor6%
    • Terrible2%
    Travelers talk about
    “turning stone” (174 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Casino
    All hotel details
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    Microtel Inn & Suites by Wyndham Verona
    1,002 reviews
    #2 of 6 hotels in Verona
     
    La Quinta Inn & Suites Verona
    476 reviews
    #3 of 6 hotels in Verona
     
    Wingate by Wyndham Rome
    622 reviews
    #2 of 7 hotels in Rome
     
    Hampton Inn Rome
    282 reviews
    #1 of 7 hotels in Rome
     
    Write a Review
    Reviews (529)
    There are newer reviews for The Tower at Turning Stone Resort
    See the most recent reviews
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    261 - 265 of 528 reviews

    Reviewed October 7, 2013

    The tower is state of the art in its access and functionality. However, two things disturbed me during my recent stay. Every drawer in the chest showed signs of dust and slight debris in most of the corners. In addition there seemed to be a...More

    1  Thank edward m
    Response from TS_Management, Manager at The Tower at Turning Stone ResortResponded October 17, 2013

    Thank you for taking the time to bring the issues with your recent stay, to our attention. We were disappointed to learn about your recent experience. Our Executive Housekeeper, Bryan Garvey, will be reaching out to you, in hopes of speaking with you personally regarding...More

    Reviewed October 7, 2013

    I stayed at the Tower hotel for 1 night and did not utilize the casino for anything other than the stay and attending a wedding reception at their clubhouse. I decided not to valet, but self park, so when I entered the main entrance it...More

    1  Thank StephofSons
    Response from TS_Management, Manager at The Tower at Turning Stone ResortResponded October 17, 2013

    We are very concerned to learn about your experience with your recent stay. Our Front Office Manager, Kim Lane, would appreciate an opportunity to speak with you personally regarding your experience, and hopefully get more information. If you would please contact her at your earliest...More

    Reviewed October 7, 2013

    This property does not match up to competitive casinos we have visited. Signage is poor both inside and out. Routes to the registration, casino and parking options are not clear. Inside, it was difficult to locate meeting rooms and restaurants and the distances to some...More

    1  Thank Jordan R
    Response from TS_Management, Manager at The Tower at Turning Stone ResortResponded October 17, 2013

    We are very sorry to learn of your overall disappointment with your experience at Turning Stone. Our Front Office Manager, Kim Lane, would like an opportunity to speak with your personally regarding your stay. We hope you will please take a moment to contact her...More

    Reviewed October 3, 2013

    Stayed here for a wedding, 1 night spent the night swatting the 20 or so flies in the room. Some were dropping dead around the room. There were also many stains on the carpet and a terrible smell. I asked for compensation and was offered...More

    1  Thank mdorsey49
    Response from TS_Management, Manager at The Tower at Turning Stone ResortResponded October 17, 2013

    Thank you for taking the time to comment on your recent stay. We were very disappointed to learn of your experience. Our Executive Housekeeper, Bryan Garvey, would appreciate an opportunity to speak with you personally regarding how your situation was handled. If you would please...More

    Reviewed October 1, 2013

    first time at Turning Stone and I had a great time. I was attending a conference and had a chance to play one of the golf courses.....awesome! The staff in the hotel were great and answered any questions I had or directed me when needed....More

    Thank Stillriverlacrosse
    Microtel Inn & Suites by Wyndham Verona
    1,002 reviews
    #2 of 6 hotels in Verona
     
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    Wingate by Wyndham Rome
    622 reviews
    #2 of 7 hotels in Rome
     
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf course
    • Casino and Gambling
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Indoor pool
    Details
    • Hotel Style
    • #3 Business Hotel in Verona
    • #4 Romantic Hotel in Verona
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 266
    • Location
    • United States >
    • New York >
    • Verona
    • Also Known As
    • The Tower At Turning Stone Hotel Verona
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    Traveler (64)
    Room & Suite (37)
    Dining (8)
    Pool & Beach (2)
    Hotel & Grounds (25)
    Bathroom (7)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    .44 miles away
     
    Nearby Restaurants
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    .30 miles away
    Wildflowers
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    Pino Bianco
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    .31 miles away
    Nearby Attractions
    Turning Stone Resort Casino
    958 reviews
    .30 miles away
    Oneida Community Mansion House
    39 reviews
    3.69 miles away
    Vernon Downs Casino
    135 reviews
    4.68 miles away
    Skana, the Spa at Turning Stone
    90 reviews
    .00 miles away
    Ask a question
    Questions & Answers
    kbgreen2016
    June 23, 2016|
    Answer
    Response from Patty R | Reviewed this property |
    I don't know! We didn't use. Call the front desk
    -1
    Votes
    Williampresutto2112
    May 13, 2016|
    AnswerShow all 3 answers
    Response from Jessica H | Reviewed this property |
    I want to say it opens at 8am in the tower and closes at 10pm. I think the hotel pool is open 8am until 9pm.
    0
    Votes
    LSH
    January 17, 2016|
    AnswerShow all 9 answers
    Response from Marcia S | Reviewed this property |
    first time that we had stayed here. no smell of smoke. when you check in tell them and i'm sure they would give you a good room. have fun. hope i helped
    0
    Votes
    Room Tips
    "Ask for the turn-down service"
    Read review
    "Upper floor rooms are remodeled"
    Read review
    "There's a lot to do, it's fun and safe with something for everyone."
    Read review
    "Get a room as far way from the parking lot."
    Read review
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