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The Tower at Turning Stone Resort

550 reviews
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Traveler (66)
Room & Suite (45)
Storyboard
Overview
  • Excellent42%
  • Very good35%
  • Average14%
  • Poor6%
  • Terrible3%
Travelers talk about
“turning stone”(179 reviews)
“parking garage”(12 reviews)
“non smoking”(28 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
All hotel details
Offers from The Tower at Turning Stone Resort
Special Price: 15% Off at The Tower
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Reviews (550)Write a Review
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Reviewed April 25, 2014

first off my room was not exactly clean and the bed had looked like somone just threw it together i was not impressed at all. with the prices of the rooms id expect alot more then that and better service. the gaming and food service...More

Thank StevenB103185
Response from TS_Management, Manager at The Tower at Turning Stone ResortResponded April 30, 2014

Thank you for taking the time to comment on your recent stay at the Tower at Turning Stone. We apologize for the condition of your room upon your arrival. That is not typical of our standards and we certainly share in your disappointment. Feedback such...More

Reviewed April 24, 2014

Went to Valet to park, no bellmen around. Needed to tell valet that you needed help. Seems odd that the bell help wasn't right at the parking Valet! Concierge was not helpful when asked about surrounding area, like she had no clue! Next day went...More

Thank Albert S
Response from TS_Management, Manager at The Tower at Turning Stone ResortResponded April 30, 2014

We appreciate your feedback regarding your recent stay at the Tower at Turning Stone. We were disappointed to learn of the customer service issues that you encountered during your visit. Our Front Office Manager, Kim Lane, would appreciate an opportunity to speak with you personally...More

Reviewed April 22, 2014

Everything was excellent, adequate, well organized as to the convention and the room we had was beautiful and very clean and well cared for by the room attendant. Only concern was the people that we saw in the casino's smoking section using portable oxygen, which...More

Thank James P
Reviewed April 22, 2014

We came as a birthday surprise. I asked for a handicap accessible bathroom and was surprised on getting one. The only problem is that the room was at the end of the hall and thru a door...then the room door (not much room in the...More

Thank lilpumpkin2014
Reviewed April 22, 2014

We enjoyed our stay at Turning Stone. The room was cleaned each day . The staff was friendly and helpful. Loved the variety of restaurants with excellent food. Our only disappointment was the lack of refrigerator in the room.

Thank Thomas G
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Golf course
Indoor pool
Casino and Gambling
Hot Tub
Tennis Court
Heated pool
Details
Price range
$141 - $379 (Based on Average Rates for a Standard Room)
Hotel Style
#3 Business Hotel in Verona
#4 Romantic Hotel in Verona
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$141 - $379 (Based on Average Rates for a Standard Room)
Hotel Style
#3 Business Hotel in Verona
#4 Romantic Hotel in Verona
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (66)
Room & Suite (45)
Dining (8)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
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kbgreen2016
June 23, 2016|
Answer
Response from Patty R | Reviewed this property |
I don't know! We didn't use. Call the front desk
-1
Votes
Williampresutto2112
May 13, 2016|
AnswerShow all 3 answers
Response from Jessica H | Reviewed this property |
I want to say it opens at 8am in the tower and closes at 10pm. I think the hotel pool is open 8am until 9pm.
0
Votes
LSH
January 17, 2016|
AnswerShow all 9 answers
Response from Marcia S | Reviewed this property |
first time that we had stayed here. no smell of smoke. when you check in tell them and i'm sure they would give you a good room. have fun. hope i helped
0
Votes
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12
Room Tips
"High floors have great view, and south side rooms are quieter"
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"There are 2 places there to stay and in the same casino. I prefer to stay in the "Towers"."
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"Avoid Tower Room 615"
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"Ask for the turn-down service"
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