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The Tower at Turning Stone Resort

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The Tower at Turning Stone Resort
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486 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Hartford, Connecticut
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here on a business trip recently and no complaints. Wifi works great, beds are not too soft which is great. Clean room, floors, bathroom. Clean linen and towels. Love the double-head shower, never seen that anywhere. Would highly recommend this hotel to anyone.

Helpful?
Thank RoadRabbitTC
NYC
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Just returned from a weekend stay at the tower. Loved the hotel, casino and TS steakhouse. Everything was amazing. My husband and I went up to Cooperstown for hall of fame weekend and decided to stay at the turning stone. We booked our reservation 6 months ago when we knew we were going up. So happy that we decided to... More 

Helpful?
Thank sohkq7
Rochester, New York
Level Contributor
157 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 stars Reviewed July 22, 2016

I was at Turning Stone for a conference for work. It is a fairly depressing location for a conference (think lots of people who probably shouldn't have been at a casino spending lots of time here). The restaurants were mediocre and the service was poor. My non-smoking room had clearly been recently smoked in. Water pressure was low. Shower was... More 

Helpful?
Thank Jeremy L
Watertown, Ma.
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 18, 2016

We stayed two nights in The Tower at Turning Stone Casino & Resort. The room was very nice but nothing spectacular. We stayed in the Deluxe King room. At home we would have had a free room but this was the first visit to this Casino resort so we paid full price. The room cleaning staff were right on the... More 

Helpful?
Thank BostonBob2030
Webster
Level Contributor
3 reviews
5 of 5 stars Reviewed July 13, 2016

What had a fabulous time! From the moment we drove up to the tower and the valet took the cars keys to the moment I called to get our car when it was time to leave, every employee we came in contact with was exceptional. Our room was very clean, comfortable and richly decorated. The food was delicious and our... More 

Helpful?
Thank cindylill
Syracuse, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed June 27, 2016 via mobile

This hotel is very nice. The rooms are spacious and clean. The staff is very welcoming and helpful too. It's nice to be able to go right downstairs to the pub fit a drink and happy hour, the awesome dinner buffet or to a romantic dinner at the nice restaurant near the Emerald and bakery. Many different types of clubs/... More 

Helpful?
Thank cjradigan21
CLAY
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 27, 2016

As soon as we walked up to the front desk, the we had a great reception, very friendly, and helpful. The room was very nice, great beds, very clean and well worth the money. Our room was on the 9th floor which gave us a outstanding view of the county side. The hotel was full the night we stayed, but... More 

Helpful?
Thank James M
Pittsford, New York
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 11, 2016

Turning Stone is an interesting place. A huge tower in the middle of nowhere. I don't go to casinos for the obvious, I go there for conferences that happen to be there. Turning Stone is no different. As a conference venue and hotel it is quite nice. My room was large with a comfortable bed and a *GREAT* bathroom. Bathrooms... More 

Helpful?
Thank David_M48406
Finger Lakes Wine Country, New York
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
5 of 5 stars Reviewed June 4, 2016

Pleasant surprise to have a renovated tower room recently. Made the stay seem special. Here are some photos to show renovation 2016. Much attention to design and detail: Stickley furniture, coffee cups from France, white brown and turquoise color scheme makes it feel very clean and earthy. This is a nice hotel / resort / casino. It is a popular... More 

Helpful?
Thank SenoraSofia
Michigan
Level Contributor
89 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

I stayed here 1 night for a business meeting. The hotel room was pretty average. It was very clean, although I was only in the room for about 6 hours. Like many hotels associated with casinos, the corridors are very long, so be prepared for a hike. The event/meeting staff is first rate.

Helpful?
Thank screenname000
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Tower at Turning Stone – AAA 4 Diamond award-winning high-rise hotel, offers a stunning panoramic view of the countryside. The Tower features spacious guest rooms and elegant suites. 100% Non-Smoking ... more   less 

Additional Information about The Tower at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478-3012
Location: United States > New York > Verona
Number of rooms: 266
Also Known As:
The Tower At Turning Stone Hotel Verona
Hotel Style:
#3 Business Hotel in Verona
#4 Romantic Hotel in Verona
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