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The Hotel at Turning Stone Resort

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5218 Patrick Rd, Verona, NY 13478
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341 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Catskill Mts.
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I just returned from a two night stay at The Inn. This is located off-site from Turning Stone Casino (very short ride) and they offer a 24 hr. shuttle. The room was very clean. Two queen beds, small table w/ chairs, "chest" style closet with full size mirror, 3 small drawer dresser and nice size bathroom. Amenities... More 

Helpful?
Thank dmhufnagel
Wahroonga, Australia
Level Contributor
201 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 1 week ago

I am not a casino person and didnt gamble a dollar. However, I played 4 games of golf with a group and we were very happy with our whole experience. Our accommodation was organised by Cathy B and she was awesome. I would definitely go back and would recommend to golfers from around the world.

Helpful?
Thank FamilyTravelJunkkie
Vestal, New York
Level Contributor
123 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed at Turning Stone so many times on business trips and have always been in the Tower which was always great. This time it was a bit rocky ... at check in (after 3 pm) i was told that my room wasn't ready (after 3 pm) with the reason being because they 'were full last night'. Sorry - but... More 

Helpful?
1 Thank smilingtrips
2 reviews
1 of 5 stars Reviewed June 7, 2016

We Were Given a room for smokers / we don't smoke !! MY husband & I spoke with the Front desk manger Jennifer .... WHO STATED THAT THERE WAS NOTHING SHE could do to help us.... none of the windows open The fans just made OUR STAY WORSE . IT WAS OUR FIRST time THERE & THE LAST TIME THERE... More 

Helpful?
Thank Tamika W
Management response:

We apologize for any inconvenience this may have caused you. The information provided by your group coordinator indicated that you had requested a smoking room. Because the hotel was sold out during your visit we were unable to come up with a better resolution. Otherwise we would have gladly moved you to a non-smoking room. If you have any questions,... More 

1 review
5 of 5 stars Reviewed June 4, 2016

We spent our one year anniversary here last summer Check in was easy and the service at the front desk was very friendly our room was very nice. Started the evening by dining at the TS steakhouse. Though pricey, The meal and service were excellent. Then we spent a couple hours having fun in the casino, the casino was fine,... More 

Helpful?
Thank Amber P
New Milford
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed June 2, 2016

I really like it here. It is 4 hours away from me but worth the trip. The rooms are big and bathroom is spacious. The restaurants are amazing. Food is excellent and priced average. Worth the trip . I would recommend this hotel to anyone who doesn't want the hassle that AC has like drive and price for stay.

Helpful?
Thank David J. T
Westfield, New Jersey
Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 1, 2016

Came with a tour so we thought we'd be treated poorly, but we were not. Everyone was helpful and welcoming. Our room as clean and there were very nice amenities. We were in a non smoking room, but I was a bit bothered by the smell of smoke the first night. I think in comes in through the ventilation system.... More 

Helpful?
1 Thank leavingagain14
Ottawa, Canada
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

Was offered a couple of free nights thanks to TS Rewards. Totally impressed with the hotel. Room was clean and had all amenities...even cream for coffee! All TV stations, and free WiFi. Treat you better here than in Vegas.

Review collected in partnership with Windows 10 app

Helpful?
1 Thank megobo
Cohoes, New York
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 18, 2016 via mobile

Got a coupon for a free room. Didn't expect much. Room was very comfortable and clean!! Only negative was the bed was a little hard for my back, but I survived one night. Enjoyed our visit. I'll be going back!

Helpful?
Thank Laurelee D
Syracuse, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2016

Love the comfort of the king size bed!!! It is so plush, you feel like your sleeping on a cloud. The bathroom is OK but having the option of sitting in a comfy chair to watch TV , other than the bed is a big plus.

Helpful?
Thank Angela E
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Hotel at Turning Stone – AAA 3 Diamond award-winning low-rise hotel, located in the heart of casino excitement, provides full service at mid-level prices. ... more   less 

Additional Information about The Hotel at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478
Location: United States > New York > Verona
Price Range: $188 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel at Turning Stone Resort 4*
Number of rooms: 240
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Hotel Style:
#6 Business Hotel in Verona
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