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The Hotel at Turning Stone Resort

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The Hotel at Turning Stone Resort
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345 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just got back from spending two nights at this fabulous Resort. It has everything you could ask for, excellent, first class entertainment, spectacular golf courses, five star dining, and beautiful and comfortable rooms. We are looking forward to booking our next vacation at Turning Stone soon.

Helpful?
Thank marina_mahoney
Webster, New York
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the old hotel at Turning Stone, not the new Tower hotel. We got off to a bad start as we pulled the car up to the front door of the hotel and were told we couldn't check in there. All check-ins for both hotels have to be at the front desk of the Tower hotel. No at all... More 

Helpful?
Thank SEEitall_12
Management response:

We thank you for your feedback and apologize for any inconvenience during your stay. When the Tower was completed we combined the front desks of both hotels and relocated it to a newly built resort lobby to expedite and enhance the arrival experience for all of our patrons. As an additional enhancement we offer valet parking as a complimentary amenity.... More 

Dayton
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went to the Baseball Hall of Fame in Cooperstown and stayed here so we would have stuff to do in the evening. Its about an hour away and an easy drive. Turning stone is very nice and the casino is as good as casinos you would find in Las Vegas. The rooms are clean and comfortable and quiet. There are... More 

Helpful?
Thank Holger H
Maryland, United States
Level Contributor
11 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The room in this picture is the type of room we had. Room was immaculate. Even though the hotel is old, you can see they do regular updates. Bed comfortable, room spacious, bathroom beautiful. Staff at every aspect of our stay, including dining at Emerald's and the buffet were courteous and pleasant. Will be booking here again in the future.

Helpful?
Thank Barbara D
Catskill Mts.
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I just returned from a two night stay at The Inn. This is located off-site from Turning Stone Casino (very short ride) and they offer a 24 hr. shuttle. The room was very clean. Two queen beds, small table w/ chairs, "chest" style closet with full size mirror, 3 small drawer dresser and nice size bathroom. Amenities... More 

Helpful?
Thank dmhufnagel
Wahroonga, Australia
Level Contributor
201 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed July 17, 2016

I am not a casino person and didnt gamble a dollar. However, I played 4 games of golf with a group and we were very happy with our whole experience. Our accommodation was organised by Cathy B and she was awesome. I would definitely go back and would recommend to golfers from around the world.

Helpful?
Thank FamilyTravelJunkkie
Vestal, New York
Level Contributor
123 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 2, 2016

I've stayed at Turning Stone so many times on business trips and have always been in the Tower which was always great. This time it was a bit rocky ... at check in (after 3 pm) i was told that my room wasn't ready (after 3 pm) with the reason being because they 'were full last night'. Sorry - but... More 

Helpful?
1 Thank smilingtrips
2 reviews
1 of 5 stars Reviewed June 7, 2016

We Were Given a room for smokers / we don't smoke !! MY husband & I spoke with the Front desk manger Jennifer .... WHO STATED THAT THERE WAS NOTHING SHE could do to help us.... none of the windows open The fans just made OUR STAY WORSE . IT WAS OUR FIRST time THERE & THE LAST TIME THERE... More 

Helpful?
Thank Tamika W
Management response:

We apologize for any inconvenience this may have caused you. The information provided by your group coordinator indicated that you had requested a smoking room. Because the hotel was sold out during your visit we were unable to come up with a better resolution. Otherwise we would have gladly moved you to a non-smoking room. If you have any questions,... More 

1 review
5 of 5 stars Reviewed June 4, 2016

We spent our one year anniversary here last summer Check in was easy and the service at the front desk was very friendly our room was very nice. Started the evening by dining at the TS steakhouse. Though pricey, The meal and service were excellent. Then we spent a couple hours having fun in the casino, the casino was fine,... More 

Helpful?
Thank Amber P
New Milford
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed June 2, 2016

I really like it here. It is 4 hours away from me but worth the trip. The rooms are big and bathroom is spacious. The restaurants are amazing. Food is excellent and priced average. Worth the trip . I would recommend this hotel to anyone who doesn't want the hassle that AC has like drive and price for stay.

Helpful?
Thank David J. T
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Hotel at Turning Stone – AAA 3 Diamond award-winning low-rise hotel, located in the heart of casino excitement, provides full service at mid-level prices. ... more   less 

Additional Information about The Hotel at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478-3012
Location: United States > New York > Verona
Price Range: $190 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel at Turning Stone Resort 4*
Number of rooms: 240
Reservation Options:
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Hotel Style:
#6 Business Hotel in Verona
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