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The Hotel at Turning Stone Resort

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370 Reviews from our TripAdvisor Community

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Showing 368: English reviews
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Reviewed 5 days ago NEW

Lots of restaurants, clean resort, friendly staff. Cold in the winter, garage parking. Nice amenities. It is a very big resort. It is Expensive on Fridays and Saturdays. Lots of channels. Lots to do. Great place.

Thank Youkhana John Y
Reviewed 1 week ago via mobile

It's a very nice hotel, casino and event center on a very large property dotted by ponds and a golf course. it's a mishmash of architecture where you will see Arts & Crafts lodges, contemporary high rise building and a big red barn. There is a decent trail that circumvents the property - and runs about a mile or so....

Thank Lisa V
kevinvaillancourt, Manager at The Hotel at Turning Stone Resort, responded to this review

Hello Lisa. Thank you very much for your positive review. We understand that you were disappointed with the landscaping. The month of April does not have much to offer in the way of flora in this region, as we are just coming into the season. But, should you ever return, we would recommend doing so mid-summer when everything on the...

Reviewed 2 weeks ago via mobile

My wife & I stayed in room 411 of the hotel. On each side of the room were the doors that opened to the rooms next door, for families with umpteen kids or parties, I suppose. Some lady in the room next to us was talking so loud, bumping her gums starting at 7:00 AM. It cost us 2 hours...

Thank Michael N
kevinvaillancourt, Manager at The Hotel at Turning Stone Resort, responded to this review

Hello Michael and thank you for taking the time to write a review. We sincerely apologize that your stay was less than pleasant. Your concerns have been forwarded to the appropriate manager and will be addressed. We sincerely hope that you will consider returning for another visit. In the meantime, should you have any questions, please feel free to contact...

East Stroudsburg, Pa
Reviewed 3 weeks ago

Comped 2 free nights in this very nice hotel room.Very comfortable bed and nice décor. Turning Stone has quickly become very worth the 4 hour trip. Had a great time and cant wait to go back. The staff all over are very friendly and restaurants are the best.

Thank Dooedd714
Stormville, New York
Reviewed March 13, 2017

I visited the Turning Stone Resort for a business conference, and I was eager to check it out. I was rather underwhelmed by the room. It was clean, and was very low-key. I found it odd that there was not a bedspread or coverlet on the bed, simply some kind of throw placed along the bottom of the bed. It...

Thank Sheila D
kevinvaillancourt, Manager at The Hotel at Turning Stone Resort, responded to this review

We thank you very much for your feedback. We apologize that your stay was less than adequate. Having reviewed your concerns we will address them directly. In the meantime please let us know if you have any other questions, or concerns.

Reviewed March 2, 2017

My partner and I went for 4 days and had a good time. It was great walking around the grounds. We treated ourselves to a day at the spa and had great massages. We did not win at the tables or at Bingo, which I love to play, but it was fun. The hotel is clean and the food is...

Thank Pat W
Penacook, New Hampshire
Reviewed February 21, 2017 via mobile

Combined work trip and two day get away with husband. Very clean and spacious room. No refrigerator in room and carry in alcoholic beverages not allowed. Banging pipes during the night. Chair provided for desk .. not really a desk chair to low not functional. Great view from room. Comfortable bed, and price was reasonable.

Thank PHILB552017
Plattsburgh, New York
Reviewed January 29, 2017

We try to stay in tower when available but the inn and hotel are also very nice I enjoy the shower in the tower all are top notch clean never a problem for me we visit 5 to 6 time a year and drive 4 hours to get to here they are great

1Thank 287davisw
Reviewed January 16, 2017

We frequent TS a lot! We enjoy the hotel very much! Our last visit was exceptional! Checking in is always pleasant, although this time I opted for the upgrade to the suite. WOW! For $30 more, we had a huge room with a Jacuzzi tub! Robes and Slippers were a nice touch as well! There was also a refrigerator and...

1Thank Lisa R
Skaneateles, New York
Reviewed December 6, 2016

My wife and i stayed for a weekend, Clean, comfortable, everything worked, would stay again.Only gripe is why do parents bring little children to a casino and let them run rampant in the halls.never understood that.

Thank bill890
Questions? Get answers from hotel staff and past guests. Ask a question

54 photos of this hotel

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All Traveler Photos (47)
Hotel & Grounds (7)
Room/Suite (8)
Dining (2)
View from Room (2)
Business Center/Function Rooms (1)
Bathroom (5)
Family/Play Areas (1)
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Management photos: Courtesy of the property manager

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Room/Suite (3)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel at Turning Stone – AAA 3 Diamond award-winning low-rise hotel, located in the heart of casino excitement, provides full service at mid-level prices. ... more   less 

Additional Information about The Hotel at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478
Location: United States > New York > Verona
Price Range: $73 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel at Turning Stone Resort 4*
Number of rooms: 240
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Hotel Style:
#6 Business Hotel in Verona
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Questions & Answers

Here's what travelers have asked, with answers from The Hotel at Turning Stone Resort staff and other travelers.
15 questions
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Questions? Get answers from The Hotel at Turning Stone Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Always stay in tower when possible”
287davisw, Jan 29, 2017 | Read review
“Go for the upgraded room if available!”
B3571IFlisar, Jan 16, 2017 | Read review
“Convenient to stay on an upper floor above the casino.”
43chappy43, Oct 6, 2016 | Read review
“The higher the better for the best views”
CaptJimU, Sep 14, 2016 | Read review
“Stayed on the non-smoking floor Room was very clean.”
marykC9790DY, Aug 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question